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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 1029

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V
Venkat Iyer 3000
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of services by Vodafone franchise in Santacruz without my consent

Address:Mumbai City, Maharashtra

Hi, my vodafone 3G card no is [protected]. I use this only in my iPad and DO NOT use it for mobile telephony. I was told today by one Mr. Ganesh from Vodafone (presumably) that in addition to my normal use (data in iPad) voice activation, mobile telephone use on the same card was activated in March 2014 bythe Vodafone shop where I purchased last year the service of this card ONLY for IPad use. This latter activation was done without my permission....
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Lokesh209
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false information given by vodafone customer care

Address:Mumbai City, Maharashtra

Dear sir, its Vodafone customer care service men fault is that he didn't explain me full plan and said me only about you get 1gb 3g speed and after finishing you will get 2g unlimited and it is GUDI PADAWA offer for 2 months free of cost and nothing he told about extra charge.and he force me to take plan before this plan my sim card was deactivated but he again activated my sim card.(on march ending) after one month I get bill...
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Irfan_khan786mobile
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My demo card converted normal plan 199

Address:Mumbai City, Maharashtra

Dear ceo, I am a retailer sinch last 15 years, I have a billing demo Card no. [protected] sinch Last 12 to 13 years ago. we doing proper buisness last many years Like orange, Hutch & vodafone. Whenever U get the hutch changed name vodafone, however i do very well buisness. Now i got problum with my demo card converted with out any given such optIon. u r not converted in prepaid demo or normal billing or Pripaid card, not...
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S
SP raj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone - Plan activated by the company without consulting me....“MI_CAP_750_30d_R_PROMO_3G”

Address:New Delhi, Delhi

Hi, I am Sanjiv Kumar Singh having Vodafone No- [protected] on last 10 years. I am very upset by Vodafone Company due to plan (“MI_CAP_750_30d_R_PROMO_3G”) activated by the company without consulting me. Firstly they disconnected it. In the month of May-2014 Bill levied charges (Rs.750) without confirmation from me. Finally I am unhappy with Vodafone services. Regards, Sanjiv Kumar Singh M-[protected], [protected]...
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M
mukhod
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving bill with changed address for my daughter

The service provided by Vodafone is not only pathetic but questionable. In March 2014, I changed the address for my daughter's phone in the Frazer Town, Bangalore Vodafone office. Twice I requested the payment collection man who came to collect the bill payment ( for April and May) and they promised to change the address which they also took from me. Till date they didn't change the address. Today I again went to the same office...
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Kushank Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing and Commitments

Address:Mumbai City, Maharashtra

My Number is [protected], I had given an activation request of promotional pack for 1gb 3G at 125rs, and the customer care told me that it is a 2months plan, and now in my current bill i am being charged 225rs for 2gb 3G and also Rs1050 for 3G both dated 28/9/2013. I havent given any kind of request to activate this plan. The plan has been activated without any intimation. I was told by the Vodafone representative that the Bill Issue...
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Arunabha Sarkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Agressive and illtreatment from Vodafone Customer support.

Hi, I am Arunabha Sarkar having a Vodafone no. [protected]. My number got activated with a plan BC 45 without my knowledge & when I tried to call the Vodafone customer care Kolkata circle, firstly they disconnected it. On trying to call them second time a representive (Uttam Mukherjee) spoke and could not solve the issue. So, he transfered the call to his senior Monojit Roy. Mr Monojit Roy was very agitated and agressive in his tone....
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S
santhosh
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Convert postpaid sim to prepaid

Address:Hyderabad, Andhra Pradesh

I have faced a lot of problem with vodafone store. Problem in the sense of their behaviour and the process of doing things. My issue:Convert de-activated postpaid sim to prepaid. The sim is registered under my brother-in-law name.1st Day(6th June 2014): I went to the vodafone store. Gangadhar, a vodafone executive updated to bring authorisation letter, PAN card xerox from my brother-in-law. I thought vodafone sentence "Happy to help" is perfect....
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Riyaz Mir
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free Recharge

I am a regular customer of vodafone & all our family members uses only vodafone sims. Almost one month back I got a prepaid Sim & I was told that you will get a free recharge of Rs. 30 but till date I have been deprived off from this service. If this facility is meant for your customers then how come your dealer can not recharge my mob no. I am not expecting this from your dealer of Soura Locality, Srinagar, Kmr....
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Address:Mumbai City, Maharashtra

Day 1 - Using a BB curve 9320, was suggested by Vodafone Gallery Thane that i could switch to Vodafone 3G Plan even if i am on BB handset. It will only disable BBM and Blackberry world. - The plan gets activated on 7th June 14, but i am not able to use any internet service. Can only make calls, receive them, semd sms and receive sms. All this whilst having a Voice plan of Rs. 299/- and an internet plan of Rs. 650/- - I call 111 (vodafone...
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A
anu.sat07
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely Poor Customer Service, No response to customer requests on Customer care calls (111)

Address:Mumbai City, Maharashtra

Day 1 - Using a BB curve 9320, was suggested by Vodafone Gallery Thane that i could switch to Vodafone 3G Plan even if i am on BB handset. It will only disable BBM and Blackberry world. - The plan gets activated on 7th June 14, but i am not able to use any internet service. Can only make calls, receive them, semd sms and receive sms. All this whilst having a Voice plan of Rs. 299/- and an internet plan of Rs. 650/- - I call 111 (vodafone...
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O
onlythesunny
from Gurgaon, Haryana
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Regarding Remainig amount

Address:New Delhi, Delhi

Dear sir/mam Myself Pradeep Kumar and my Vodafone No. [protected]. I have migrated this no. from postpaid to prepaid on 27th March 2014. At that time i have paid 200 extra billed amount after told by your executive. As per information by your executive, with in 60 days my extra remaining balance including security amount (250/-) should be refunded by check. but still i am getting the check of Rs. 200 only. Please verify and refund my remaining...
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R
ravi shankar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monthly service deactivated before 25 day

Address:New Delhi, Delhi

I activate service family and friends which reduce call rate monthly rent of 15 rs per no maximum 5 but I Activated on 1 no 3rd june 2014 service is activated but 7th june 2014 service deactivate i am try to reslove the problem to vodafone customer care 111 or 198 10 times or more they have didnt resolve my problem every person like uneducated i am still facing the problem my no is [protected] zero knowledge of service very poor of customer Relationship...
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S
Seema R Khan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

absolutely poor Internet access

I subsrcibe to an unlimited pack per month, and the vodafone guys have, for a reason best known to them, failed to correct the internet network, error i am facing since 4th June. The problem being on just one location, they are very laxed in contemplating the reasons!! I daily get a call and i again repeat what problems i am facing ten times and they say that they will try n solve the problem and directly get back to me the next day meanwhile,...
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prashantarora00@
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number not activated after 12 days

Address:Bangalore, Karnataka

I have taken vodaphone number in Bangalore and number is [protected] the number has not been activated and numebr is showing invalid I have spoken on three numbers and all of them promised tomorrow the same would be activated. the numbers i contacted are [protected] [protected] there were diffrent people promising but nobody responsed. Please refund my money or activate my phone...
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D
devamv
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charging with effect of offer

Address:Chennai, Tamil Nadu

I have recharged my vodafone mobile ([protected]) for bonus coupons Rs. 22.0 (TransID: [protected]) and for Rs. 38.0 (TransID: [protected]) on 04/06/2014. The coupon for Rs. 38.0 says daily 75 local sms and 25 national sms for free. But yesterday they have started charging Rs. 1.5 per sms for me, after I sent some 15 sms. This is rediculous. Similarly I have a doubt about their call rating also, because my balance reduced immediately...
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sachinsham
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss lending to customers

Address:Hassan, Karnataka

Its very serious complaint about the vodafone.

The call center is not customer caring though they say that we
will look at your all concern. It’s totally pathetvatic service is
providing by customer care executive.

This is with connection to the calls what I made to Vodafone customer care on june 08, 2014 after 5.03 PM.

i had activated the gprs pack of 8rs in that they had...
+1 photos
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santanu chaks
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid bill paid, but not credited

Address:Bardhaman, West Bengal

My postpaid no [protected] monthly bill was paid by INB on 23May14 for an amount of 957.00But it is still being not credited and for credit dues my incoming & outgoing service has been terminated even after repeated visit to vodafone store & contact with helpline nos.I have submitted my INB success report & bank statement to vodafone store & told to bet resolved immediately but with no result. Plz help...
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dilawarblackberry
from Tiruvalla, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network and faulty simcards -frequent disruption of services

Address:Ahmedabad, Gujarat

Dear Sir/madam I am a senior Army officer presently serving as Head of Department of Government of Gujarat I am facing severe problems since even after putting my sim card ([protected]) in different mobile phones it is not getting detected /registered I have not been able to make calls or recieve calls throughout the day I tried the sim in other mobile phones All the other mobile hand sets are functional when operating on...
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preetsingh55
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing & Incoming calls stopped.

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I was using Vodafone Postpaid number [protected] since last 3-4 year but suddenly they stopped its outgoing & incoming calls without giving any prior information. The reason why they have blocked my number because, I had taken a Vodafone Postpaid number [protected] in month of November 2013 for internet use under a scheme wherein they had given me a dongle (KKT3800 – IMEI: [protected]) with free subscription for 3...
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