Vodafone India Complaints & Reviews

i have rechared my cell with 3g net and now i am not getting issuses of speed and i have called in customer care they are not helping me properly and telling me to call from other number and now i dont have other cell for calling i was in airtel and transferred to vodafone and now m getting worst service ever if i will not get any proper help then i will mnp my number to other company thanks bye ([protected])

Hi, I my name is Sumedh and my Vodafone No.[protected], I am very disappointed with the Vodafone Service for unauthorized deductions from last 2 Weeks. I almost lost more than 50 Rs.(Rs, 15, Rs, 25, Rs.5...) and still going on... I called up many times to Vodafone Customer care to raise a complaint but they are useless and said we cannot do anything about it and deny to lodge my complaint. Few deduction as below: 1.Rs.5.00 DNLD-JAVAGAME_PPP5-HANDYGO [protected][protected][protected][protected] and many more like such deductions Request you to action it immediately Thanks & Regards, Sumedh Dange Sumedh.[protected]@gmail.com +91-[protected]

My self mohiuddin maniyar from dharwad .I am very disappoint by the speed of vodafone internet . They are not providing the proper speed for browsing . The other reason is there vodafone care . They are not reciving the complane or request from me and i had made a Call and they are not receiving that too . They are not providing any good service and fecilities

Date of bill payment is 12 June, 2014. I have paid bill on June 02, 2014. After payment of bill, Outgoing calls are restricted. Its been more then 24 hours and I have called more than 8 times to the executives, however my problem is not being resolved.

i had recently visited the vodafone outlet regarding my billing issues.but they misguided me and told me to visit that outlet from where i had purchased the sim card.they did not even give the full detail of my bill or call summary as i had requested them so many times.i had already registered my e-mail account and request for itemized bill.i wanted to know that what is my fault if vodafone did not get the request information.i just wanted that they should provide me the full call sumary so that i will analyse it and pay the future bills.

TO vodafone >>>> what the hell your service providers are doing. I have just got a corporate number and also got my previous number converted to postpaid under same plan . Initially they activated my number that too after stopping my services for 2 hours, now after verification they barred outgoing without any pre information. Is this the way to treat your customers?? I did show all the required documents to the person who came for verification and they said that my verification went negative. NOW If my verification was negative then they must have given me some information before hand so that i could have managed some alternative number. M a doctor and an emergency can come any time, , WHO will be responsible for that???????????? STill my number ( [protected] ) is not active and its been more than 14 hours... beside they haqve not activated my data plans from last 60 hours

My Nitin Jain, I pay a Vodafone bill of RS 1300 on 5/30/2014 at 7:56:20 PM and received Transaction No: 3535304 whose status is success and RM [protected]. When i am trying to call customer care they said no such transaction id exists. Please look into this matter and resolved this issue as soon as possible. Thanks in advance, Nitin Jain, Mob: +91-[protected],

My mobile number is [protected]. I have made a recharge of Rs 102 on 23rd may 2014 using citibank reward point. Point where redeemed successfully however my net balance is not processed till the date. Below is the details whcih i got from citi Trace No 032948 Payment Voucher No [protected]. Could you please check and advise on same, kindly forward the correct team if yoiuf you are not the concerned team Thanks nilesh N Mahadeshwar [protected] mahadeshwar.[protected]@rediffmail.com

Date : June 2, 2014 Vodafone Connection No. : [protected] Name of the Owner ( of the Mobile Phone ) : Ms. ALOKANANDA MUKHOPADHYAY Scheme : Pre-Paid. Facts : On 19.05.2014, I paid Rs. 23/- towards recharging my set for availing discounted rate. On 26.05.2014, I paid Rs.50/- (Credit awarded Rs.41/-) towards recharging my set. On 28.05.2014, in the evening, my set showed a message that my available balance was '0' i.e. Nil. but immediately after about an hour, it again revived by balance to Rs. 41/- Since, evening 29.05.2014, my set again showing 'Nil' Balance. On 30.05.2014, I contacted you through '198'. One Mr. Waheed/Waheer replied that due to use of Internet even on 30th morning, balance became 'Nil'. Now, when Balance on 29.05.2014 was 'Nil', how I used Internet on 30.05.2014. Please look into the matter and immediately revive my Balance to appropriate amount.

I have submitted a request to vodafonecare.[protected]@vodafone.com to cancel my contractual obligation with vodafone through email on 22nd may 2014 & provide confirmation. The vodafone team emailed saying the Vodafone specialized team will call me asking reasons n all and they provided a reference number[protected] . I do got a call & explained them that i am fed up of the 3G services they provide & hence wish to port out from vodafone. They said they would be processing the request, but i got no confirmation from them. So I emailed again on 26th may 2014 & again the same reply i got that "The specialized vodafone team" will call me. This time with referenec no.[protected]. I received the call again & after explaining the issues to the person once again. They said they will process this now. I awaited confirmation or at least a response from them. Which they didn't provide. I called them back on 28th quoting the 2nd reference number. And it was only then when they told me that the reference number is updated with comment " The mail was not sent from a registered mail id". Whose responsibility is to mail me this information? I cannot dream of what comment has been updated for the reference number..!! Next.. I emailed them once again from my registered email id on 29th may 2014. But this time unlike the previous matter, they didn't even respond back. No " Specialized Vodafone team" this time? I was waiting & waiting for at least a mail response...!! So i called the customer care again today on 02 June 2014. Firstly they put me on hold & after 10 min of waiting they cut the call. Then i called again. They kept on transferring the call to some or the other department, but no body transferred the call to the correct incharge officer inspite of requesting 20 times. Finally some agent said that I have to re-send the mail again to get a reply..!!! Upon denying that & asking him to provide this in written communication, he gave me the that the mail which i sent for cancellation is "NOT IN THE CORRECT FORMAT..!! " Who the hell in the world would tell this to the customers..???? Where is the correct format described, What should be the subject line? When i asked the person to respond/reply all this back to me on email. He said he cannot email me this.!! I have to note down all this ..! These people simply provide such lame excuses to not to process your request...!! Finally I have emailed from my registered email id to close/shut down my vodafone number permanently..!! N that too in the format described by the agent on call..! Can you believe that?? I hope atleast now they process this request..!! Coz I am not going to pay any bill after the current billing cycle. They are "HAPPY TO HARRASS...!! instead of Happy To Help..!!

Hi Team, I am VERY UPSET with the service provided from VODAFONE. Issue:- I have purchased SIM on 14th may, at that time Mr. Karnat [[protected]] informed me that after verification my SIM will be activated by 9 PM IST – 15th may. He dint mentioned that anyone will visit my house neither he informed nor asked me regarding their visit time. On 15th may Mr. Ravi [[protected]] came to my house for verification at 5.30 pm IST, which is my working hours. He din even asked my neighbor. I called him back around 7om when I was at home, he said he can’t come today, will come to office(Hinjewadi) for verification on 16th may. 16th may when I called Ravi he din responded. I went to Karnat, he said it will be activated by today. Its almost 15days my SIM has not been activated. Request you to kindly see to it and resolve ASAP. Regards, Neha [protected]

I took new vodafone corporate postpaid connection, found that it was a number of a person named Mehdi Hasan.


He had used it and registered it on WHATSAPP, his last seen was June, 2013.


When I Upgraded Whatsapp with my new number, In my whatsapp directory I found Mehdi Hasan's groups named "Tal
iban", "Gullugang", "Masum Parindey", etc. which are suspicious.

Also I received a call from some number named Shabbir asking for Mehdi and who I was.

On the same day received an SMS from a number saying "Hi Dear, I miss you Please call me ".


How can Vodafone sell me an already used number ???

Dear Sir This is regarding my no [protected] for the bill i am employee of mahindra and mahindra and i was using the corporate plan of 99 rs rental but i dont know how vodafone have made it of rs 666 rental plan they changed it without asking me and any prior intimation towards me suddenly i got bill amount upto 1400 earlier i was getting bill of only around 300 and 400 this is rediculous need to take action on it hope so

Outgoing SMS from my number [protected] got blocked from 28th May 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue.

Hi, Im Poornima, My vodafone no is [protected]. On may 22nd 2014 at the time of 23:37:26 i recharge my 3g plan for Rs 195 through online, the amount was deducted from my account but i didn't get the 3G plan top up. i register a complaint to the customer care, Saranya (vodafone customer care executive) attend it and she told that within 5 working days the amount will be credited to my account back but till now i didn't get my money back, so please credit the amount as soon as possible Thanks and regards Poornima Note: I lost my mobile a day back so please update about this complaint to my mail id [protected]@gmail.com or send information to the following number [protected]

hi. I purchased a new postpaid connection from Jalandhar (Model town). I submitted all my necessary documents but then also my sim was deactivated within 2 days. I tried to complain at the vodafone help store but they didnt give any satisfying answer. Kindly look into my issue and resolve it asap. i would be highly obliged. thank you.

I rechrge 249 in to 2gb 3g offers as per ur today message.
But i am not received offer.only 1 gb received.
Its ur mistake or misguide to customer. Its not accepteble from vodafone.
I cant beleive vodafone do chiting.
Next time we are not trust u for any offer.
Ur not mention any t&c in message.
Its chiting with customer

Vodafone customer services has activated a 3g services without my request and now they are charging for that services saying on behalf of this is my request id to activate 3g plan.[protected]. When i said i have never request for this request they are not interested to listen me.When I said to check any call reecording or any email from my registerd id in vodafone on behalf of this request id [protected] to proof me where i said to avtivate there answer is as per him mail Dear Sir/Madam Thank you for your email dated 30/05/14 regarding the services for your mobile number [protected]. We would like to inform you that as per the process we are unable to check the call recording hence we regret for the same. Further if you still face any concern kindly confirm so that we can check and assist you in the best possible manner. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help, Mukesh Chauhan Corporate Care Hi sir i would request you i have never request for any 3G plan but they have activated and charging for two months and not bothered to atleast listen me.please help me out.

I purchased a sim on 25/5/2014. The details are as below: Phone no. [protected] Sim no:[protected] IMSI no: [protected] It is still not activated even after six days. When I call customer service they say they have not received the documents. Who is responsible for this stupid state of affairs? Ravi

Dear Sir / Madam I was using Vodafone CUG service from past 3 month in respected organization. As of now i resigned that company and now I wanna block that SIM. Pls guide me for blocking the Sim. And My number is [protected]. Regards Vinuth