Vodafone India Complaints & Reviews

Hi even though it has been brought to notice multiple times vodafone as inappropriately deducted ts 49 (Tax extra) for value added services.

When reached to the customer service agent response received :- it has been deducted for wwap dls0049 ppu kin014

Vodafone please assist on the same, customer service agent mentions nothing can be done for the same

Number not even be used whole months my 200 gb data deducted by vodafone when plan changed and also ported the number to airtel
Due to pathetic service from vodafone

Now they sent me a bill of 1366 with 799 of misc services included

How the hell when internet not working which misc service they are charging

This is harassment after porting the number they are doing

Name-parth patil
Location-surat
Id-[protected]
Dob-12/07/1997
Company name-vodafone idea

Sir me vodafone idea me job krta tha uske bad hame vodafone idea marjar k bad hame job pr se nikal diya gaya tha. Uske bad me apna pf nikal ne gaya but usme company ne last date ni dali thii. Mene bohot jagaha complaint kii but solve ni huii. Sir i request you plz meri last date dalvado

Hi,

My name is chandrakant.

I want to change my sim from postpaid to prepaid for that i went to the malad west gallery near liberty garden on 17th sept and explained everything to the executive miss bharti who was attended me and she said that i have to pay 804 rupees till date and my postpaid sim will disconnect and i have to purchase new sim insert new prepaid sim and i had given all the relevant documents her, but that time i was having 1000 rupees they said they don't have change, so i paid money online very next day 706 and then on 21st again i went to the gallery but that day bharti was absent then i explained all this matter to new girl and i paid remaining amount 140 rupees which were till date on 21th sept. Also i had new sim card for which i paid 149 rupees. But the postpaid sim was still continued and the new bill is generated till 10/11/2019, why should i pay the balance amount when i cleared everything and i paid already 140 rupees to date on 21th sept. Later i hospitalized for one month from 30 september to 25 october got surgery and now i am on bed rest and now they have disconnected my outgoing also.

My question is, why didn't they stopped my postpaid number when i have paid all the amount. I have complaint many times by email but the answer is the same, will get back to you soon we are working on it.

Please look into the matter immediately and solve this as soon as possible.

Thank you,

Chandrakant

My mobile No. [protected] service provider Vodafone, has deducted balance without permission on the name of Value added Service Which was not know by Customer Care executive also, then also they are ready to Refund the amount as service Activation was done more then 24 hrs. Before..

Such a bad experience

Regards,
[protected]@gmail.com

The internet services/data services on vodafone mobile number is not working during evenings from 6pm to 12 am. This is happening from past 15 days.

This is the reply received.

Dear customer, with reference to your network complaint c004-[protected], we are sorry to inform you that your location is not covered adequately by our network at the moment. However, we have noted your concern as we strive to continuously improve our network.
If network is not adequately covered how its working during day time and not in evenings???

I submit a porting request my vodafione number ([protected]) to BSNL on 20.11.2019. When i leave this company then why vodafone hold my porting request. When train order port complete within 7days why vodafone hold my porting request. Thank you

Phone no- [protected]

I recharged ₹ 458 to my Vodafone Number [protected], on 22/11/2019, 12:12 PM through My Vodafone App,
Order ID:[protected].but recharge was unsuccessful and ₹ 458 deducted ( ₹408 from my SBI Account + ₹50 deducted from Vodafone Vouchers) after 9 working days no refund was given to me

Dr. Biplab Sarkar

Dear sir/madam,
मेरे पर्सनल नंबर [protected]और [protected] की काल डिटेल किसी वयक्ति दवारा निकला कर सावर्जनकी करि जा रही है मेरा आप से अनुरोध है की इस मामले की जांच कर दोषी क खिलाफ कार्रवाई की जाए
[protected] की कॉल डिटेल january और फेब्रुअरी 2019 और अक्टूबर और नवंबर 2019 की सावर्जनकी की गई है
[protected] की कॉल डिटेल अगस्त 2019 नवंबर 2019 तक निकलवाई गई है
ये सभी डिटेल मेरी बिना किसी अनुमति के किसी अनजान व्यक्ति दवारा सावर्जनकी की गई है

I had done a recharge of rs.169/- which has a validity of 28 days. After the 28 days validity the incoming calls has additional 7 days validity, (As confirmed from the executive), but as the pack expires on 28th day the company stops my incoming facility. When called the customer care they give irrelevant reasons and only demands "you have to recharge for incoming service" even though the number has 7 days validity for incoming. After the...

I have availed a postpaid sim connection with roaming facilities (Connection no: [protected]) and the same have been missed during my abroad visit, i have received a notice for payment of amount rs.1, 086/- despite non-usage. I have paid the said amount under protest and also requested for disconnection of the particular number. The same have not been responded by the vodafone team and as on date i have been receiving notice for payment of another sum of rs.916/- despite my request for disconnection. I want this to be resolved at the earliest. Kindly note that i am not bound to make any further payment including the present illegal demand of rs.916/.

Hi,

Its been more than 20 days. I am facing problems with both prepaid and postpaid connections.

Prepaid
—
My mom is using a basic phone of nokia, and its shows full coverage in the phone. However if we try to make any call, the status is shown as network busy. No incoming calls are coming.

Postpaid
—
1. Frequent loss of network bars.
2. Call drops even when there is good connection

These problems are with many people in pune, wadgaonsheri area. I am afraid that people might show their outrage of local vodafone stores.

Kindly see this issue.

Dear sir / madam,

I am customer of vode fone. Today i call in their call center for recharge my fon from fone balance (Which i have enough balance in fone). They give me the number for auto deduct from my fone which is *444*24# & this service is free. I am also activated auto deduct service on my number. But they replied me your service was expired on 27th nov 2019 so we cann't proceed your request. First you recharge rs35/- minimum then we start your service.
This is not right as customer. One side they give free voda service number & another side they said you recharge rs35/- first.

Please give necessary, quick action on above matter.

Thank you.

Idea is the worst network i have ever seen in the state of maharashtra, and you have merged your network with them that impacts the vodafone customers badly. Your cc executives are too smart in making fake commitments.
Since, 12th september 2019, i am following you guys for the same issue but no results.

Time to port now.

Thanks for no responses!!

Hello sir my sim was lost and i take out other sim card that but at old sim i was creat a fb ac but now i see that i have to confirm ac with that no i have to gv them the otp pls help me to gv me the otp becauz in that fb ac i have my bro pic that he is no more so pls help me my lost number is [protected] pls gv ur feedback at this email id [protected]@gmail.com

Not getting 4g/h+ network only getting edge network since last 1 month many times complaint to service provider but not getting proper resolution by service provider my complaint number [protected] dated 12 november 2019 but the service provider not taking serously this matter we are still getting poor edge network but i recharger with 4g/highspeed plan

Very slow and bad service, Jab se Idea-Vodafone Merge hue hai tab se bhut kharab service ho gayi hai.
Customer care agent bhut script hai vahi bolte hai zero problem Solution.

very after week im facing same problem in internet speed, Very slow speed as well as network issue.

Very low worst service ..
Im porting out from this 3rd class network.

Hi,
Sub :my vodafone number has been deactivated and please do not allotted to any other person and active again ([protected])
My name moti lal gupta. I have been using my vodafone number ([protected]) past more than 10 years but due to unavoidable circumstances i was not using my number from last few months. I had used my number last was in the first week of jan. The in october 2019 i decided to use number regularly and i realized that there was no service on my phone. I immediately called vodafone customer care and told them about the issue. They told me that its a you can go for vodafone store and i should submit my documents to activate it. I conveyed to them that i have that number past more than 10 years so its not a new number. They did not have answer to it but they told me to just resubmit documents to the nearest vodafone store and number would be activated. I went to vodafone store and told the issue to the executive. But he told me that the number has been not allotted to any other person but it not in my hald to active this number. I was disappointed and asked then how could they do so.. I then tried calling that number to check who has been allotted with my number. Luckily the number was still out of service, so i called customer care again and told them that it looks like number is still not been allotted so i would wanted my number back and i am ready to submit all documents. So they told then i can go to the vodafone store and submit all documents and request for a duplicate sim. But when i went to the vodafone store the executive told me that number is in idle state so he cant help it.

I am really disappointed with vodafone for this as they did not bother to intimate me even through mail. Just to get new customers they cannot just ignore existing customers. I have all my banks connected to me through my vodafone number. Even my bank statements go to that number. And also i have some professional connection connected only through that number. As the number is not yet allotted to any person i am sure vodafone should be able to give my number back to me. Please help me to get my number back.
Thanks & regards, attach all documentcont my another number-[protected] / [protected]
Jitendar gupta

I had received an notice for final payment of dues for my number [protected] on date 02/08/2019 for rs 2211/-. The following which i had immediately paid the bill after instructing company not to raise further billing to company through official registered email id & destroyed the sim. But however company continue to bill after multiple reminders on mail. Even they can check their records that after that no call was received and made through that number.

Request consumer form and trai and idea to stop raising further bill for god sake. I can't afford and currently facing very bad economial conditions. I can't pay the due amount because i have not used and can't afford.

Hello,
I am an ex vodafone user. I ported out from vodafone in the month of march and have since been using airtel postpaid.
On 18th november, someone got issued the same number as me in vodafone as a prepaid number.
Since then, i am only been contacting the customer service, the vodafone gallery. They keep saying they will deactivate the number which shouldn’t have been given to someone else, as i am the rightful owner of that number.
I don’t understand how can the same number be alloted to 2 people.

Please help

Regards,
Jenny