Vodafone India Complaints & Reviews

Dear concerned,

I want to permanently disconnect my vodafone postpaid number. I have visited vodafone store twice to change my number to prepaid but every time they gave petty reason to not change it into prepaid. Then several times i called that i am facing network issues nothing was done to resolve the same.

I have wasted enough money on this horrible network already.

Paid my latest bill screenshot of which i am attaching with my adharcard screenshot.

Kindly permanently disconnect my number so that i can get rid of your horrible services. There is no way i am going to your so called nearest vodafone service center to here please come after this date or that date.

Disconnect the number right away and revert to me.

Regards,
Nupur chaturvedi

Sent from yahoo mail on android

Recently, VAS service was activated to my mobile number [protected] without my consent & money appx. Rs 49/- was deducted my balance after recharge on 7th Jan 2020. This becomes a common practice from Vodafone to cheat the customer by unnecessarily activating VAS and deducting money from common people. Customer care agent didn’t respond to my query & not even got response for complaint raised in their Vodafone portal.
I urge Vodafone to return deducted amount & stop cheating the customers.
Yours Faithfully
Hanumantharaju M

Hi,

I am facing extreme harassment by the vodafone recovery team for the last 15 days.
The bill of rs.490/- which was generated in the month of dec'2019 was paid off through online transaction on 18th dec'19. Yet i am receiving constant calls and messages mentioning an outstanding amount of rs.606/-.

Though i have shared a transaction details on emails with the concerned person from vodafone, yet they continue to harass me every single day.
This seems to be a new way of extorting money from the customers.

This kindly of behaviour is not expected of a company of international standards (So called), and the entire process is disguising and super annoying.

Please refer the screenshots enclosed of my father's mobile number.
The 2 services of value rs.7 and rs.38 were charged to me without consent.
These inappropriate charges are getting debited since many months it seems as we just recharged for rs.49 on 10.01.2020.
Now again unable to call from mobile number.
Hence using my vodafone app the services were stopped.
Please refund rs 45 for this month and previous months.

I am using vodafone company's prepaid sim card. I had recharged 599 on december 18, since then i have the inconvenience o[censored]sing the internet. Speed ​​from 10 kbps to 20 kbps. I often complain by calling 198 too many times. But there is no solution to my problem.
Kindly, give me full amount of my recharge 599.
[protected] this is my vodafone number
Name dinesh kumar.
Thank you

Vodafone india, maharashtra circle, sent me a message saying deduction of rs 99 as 11:10 pm on 12 jan 2020 for international roaming when i am at home. Activated and charged for international roaming when i was in my bed at my home in pune.

This made my balance went in negative and caused stopping my outgoing call. I registered complaint and explained not able to make outgoing call will cause me irrecoverable loss. Asked many times when you activated service without my consent nor i am outside of india and why should i suffer from not able to make out going calls, no answer, except we will take two days to resolve your issue to you pay the due to make outgoing calls.

I dont see any way to recover loss incurred due to no able to make outgoing call. Can anybody help me how to recover loss from this non-sense service provider for not able to make outgoing call for their mistake and non-sense behavior of their customer care executive.

I have recently purchased vodafone's prepaid 4g internet plan (399 rs for 51 days).
However, it is appalling to say that the internet speeds are way below what is promised.
4g download speeds are supposed to be at least 10 mbps. However, the speed i get is between 0.6 to 1 mbps which is on par with 2g.
More so ever, there are times when there is no range at all.
This is a clear case of cheating the customer by wrongly promising the services which cannot be provided.
I have been a vodafone customer for the past 6 years but if this is not sorted at the earliest i guess airtel is the only way out for me.
I demand an explanation from vodafone at the earliest.

I am having two vodafone prepaid connections for past more than 7 years. I am seeing the worst ever internet service of vodafone for past more than 6 months. I am not even getting 2g speed most of the times and hardly any 3g/4g service at my home. If my problem is not solved by vodafone immediately, i am going to consumer court for compensation because of worst service and mental harassment inspite of paying the charges/rates decided by them.

I recharged for Rs.50 and haven't even made one single call during Dec 2019, found the entire amount got debited due to various unwanted reasons. Again recharged for Rs.78 and Rs.34 got debited due to some subscription which we have never requested for. After enquiring we came to know about this and Vodafone denied to refund the amount.
This seems to be fraud and they wanted to make more money as because they are running under loss.
Kannan
[protected]

Dear vodafone,

I recharged rs. 98 for my vodafone prepaid mobile ([protected]) via https://shop.vodafone.in/shop/rechargeOnline.jsp and pay the amount using upi. But the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 98 was deducted from upi account. Transaction details as follows...

Rs.98.00 has been debited from your a/c no xxxx570137 on 11-01-20 towards upi id [protected]@hsbc. Raise dispute or report fraud at kotak.com/fraud

Please do the needful to get it corrected or return my money as early as possible.

Regards,

Manish makwana
Anand gujarat
Mob:[protected]

Special call charges of rs 126 + gst (14.20 mins!!!) charged on my postpaid number [protected] for call made to 53516 on 6-dec, 8-dec-2019.

Spoke to yr customer executives who say that it is train enquiry number. The info is not correct and we have made no such call on the given number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute and says that this is a medical facility and repeatedly asks the caller to hold.

Pls reverse rs126 also with gst and confirm to enable me to pay my postpaid bill in time last date 16 jan-2020.

Please madad kijiye
8 mahino se vodafone ko complain kar raha hai slow internet aur call drop ke liye lekin unke taraf se kuch bhi nahi hua hai abhi tak
Recharge karwane ka koyi fayda nahi hota hai kyu ki unka service itna gatiya hota hai ki sahi se use hi nahi kar pata hai
4g toh bilkul bhi nahi aata hai saath mein 3g bhi sahi se kam nahi karta hai

Special call charges of rs 585 + gst (65 mins!!!) charged on my joint number for call made to 53516 on 29-dec-2019.

Spoke to yr customer executives who say that it is train enquiry number. The info is not correct and we have made no such call on the number. When i called this number today to verify what fraud is this ; it starts with the warning that this call charges are rs 9 per minute and says that this is a medical facility and repeatedly asks the caller to hold.

I have another complaint of a usa number called from primary number. This number is known to me and i only received calls from here and not made any calls from my end. Pls reverse rs 48 also with gst and confirm to enable me to pay my bill in time.

Pv [protected]

I am a lady pls help me manager is not accept my loan praposal of jilha parishad of goverment. I live in ahmednagar rahuri. The rahuri branch manager is not accept my loan poraposal i have my vodafone office postpaid office and he told me your credit score is down and in my office one of the customer of maharastra bank tell me pls give them money. What can i do pls help me. And today i go to bank 1000 of coins paid to my account he tell me not accept the coin. And issult of me pls help me. My mobile number is [protected].

I recharged rs. 1499.00 for my vodafone prepaid mobile [protected] via https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp and paid the amount using onlinesbi on 9th jan 2020. But recharge not done till today 10th, i have not receive any sms for this recharge while rs. 1499 was deducted from sbi account.
Transaction details as follows...
09-jan-20 (09-jan-2020) to transfer inb vodafone vodafone payments rsbi[protected]igahvponq0 transfer to 1, 499.00
Please do the needful to get it corrected and return my money as early as possible.
Regards,
Dr. M. Goswamy
New delhi
E-mail:[protected]@gmail.com

I am living in germany for past 7 months and not using data on indian sim as i use german sim for calls and data. I haven't received any alert for data been used in international roaming on indian sim. And i get a bill of 5000rs + 1000 rs as a tax to pay for using 25 mb data which is not used by me.
I will not pay for the services, i haven't used.

My mobile honor 9n (Blue, 4gb, 64gb) has been stolen yesterday from samaypur badli. When i taking a e-rikhsha from samaypur badli station to home, my mobile has missing. So it is humble request please let me know if it'll be switch on at anywhere or any service provider it'll be helpful for me.
And block my mobile no as soon as possible.

Regard
Chanchal

Hi,

I ported to airtel from vodafone in the first week of october 2019. I cleared all the dues with vodafone before porting to airtel. After three months i am receiving the following message

Hi, rs 3793.65 is due for payment towards your number [protected] with the previous operator vodafone-mh. Please clear the dues before[protected] to continue enjoying airtel services.

I got ported to airtel only after clearing all the dues with vodafone.. Can someone help with this. I did not recieve any mail regarding this

I am using vodafone since last 5 years but from last two years facing lots if issues wherever i go and getting postpiad bill very high and when i discuss my concern with them they ask your pin as i told them that many times i am facing these issues every day and everywhere while at home office and other palaces as well. Only getting emergency call network at 4 package.
Even after complaing so many times they had not resolved or respond for my concern and take it as forgrantted.

Please help me to take acknowledge my concern and take any action against them.
I want to see strong action taken against them before porting my number to other network.

I mistakenly done a recharge of 49 on [protected] using paytm with order id "[protected]" and Reference no. is "ONR[protected]" kindly process refund amount or reverse.

I am also contact to Vodafone customer care through tweeter but they denied and said "We not have authority to do this" and also does not refer to the higher authorities for the above concern.