Vodafone India Complaints & Reviews

Sir ported my BSNL number into Vodafone number. Now I came into roaming. I tried to connect with 59059 for Tele verification for sevaral times.But it not working. A system generated sound is being repeating 'The number you are dialling is not correct'.Pls tell me how to solve this problem.

I have complained in this website regarding refund on 4th December 2019(today).My refund is successful.Thank you so much for that.But I have posted my personal details(account number, address and a image with account number)mistakenly.Now all these details are publicly available.It is not good for me.so delete all my complaint, comments and all images. I have tried to do by myself.But I can't.Please do the needful as soon as possible.

I had done my vidafone postpaid bill payment from inditab.com on my phone number [protected] and money was deducted from my kotak bank account from more than 3 3 days.annd still my payment not done in vodafone and my money is not refunded in my bank account. and while doing bill payment it shows payment successful but recharge failled.it is showing payment status payment 1150 received by inditab !

Order ID -INDRC[protected]
Payment ID -[protected]

i had made postpaid payment then why your site it is giving error recharge status. recharge of vodafone mobile is failled.
also got error if recharge failled and money deducted from bank account then refund will come within 48 hrs. and as per my knowladge it happened 4 days still my money is not refund my bank account.
I still tried to contact inditab but they are always busy and not responding to it.

I am dheeraj chauhan, i have port my number from idea to vodafone and it successfully happened on 11th oct 2019.

After that frc 249/- is also completed successfully on the same day, but from that day to till now i am unable to make any calls (Outgoing calls not working). Incoming calls working fine.

On 28th november i replaced my sim from vodafone store, nirman vihar, but no changes in my problem even now my problem is increased as i am unable to send any text messages, not receiving otp from any one, outgoing calls completely stopped.

My number: +91-[protected]
Alternate no: +91-[protected]


In the month of october i sent some emails to vodafone support team, but they are unable to resolve my issue till now, but this is the end of my patience level, because i can’t port my number to new network until 3 months is completed and this is my primary number, all accounts are linked with it and every day i am facing so many issues because of this.

If this thing is not in your hand kindly suggest and to the do the port process so i can port my number to some other operator.

It’s already around 2 months i am raising the same issue to you again and again, please check the status and resolve the issue asap.

For last three months i am getting wrong bill from vodafone. For instance in the bill for the period 1st nov 2019 to 30 nov 2019 one value added service charge of rs. 40/- has been added. But i have not used any value added service in this phone. This phone is never used for internet service. So how value added service is added in my bill it is not understandable. So you are requested to take necessary steps to correct the bill and to avoid such mistakes in future.

Sincerely yours

Chittaranjan roy
Phone no. [protected]

Dear sir
Please that i am using my voda number [protected] since 12 years.
Now in oct 19 and nov 19 voda generated and inflated my bill saying that there was call to number 55555. I don't understand why companies are making us fool. I hereby request to reverse these charges and late fee etc to enable me to make payment of bills.

Regards
Manoj rajput
[protected]@gmail.com

I had online recharge done for vodafone inda through your site for rs.100/- on 3/12/2019 but not yet received the credit in my mobile number [protected].

Thetransaction no. [protected]

I have tried to contact you on the provided on web site but not reachable.
Kindly return back my money or credit the proceeds to my mobile number as early as possible.

Myself vodafone customer, contact no. [protected] and i had done a recharge of rs.45 via my bank mobile app for the above mentioned number and in return i got this msg from vodafone : "rchrg of mrp rs45.0 on 02-12-19 successful. Full talktime rcvd rs.0. Gst rs 6.86, access fee rs. 38.14, new bal rs. 3.88. Transid ka[onr[protected]].
" now can anyone please explain me that even after deducting the gsttax of rs.6.87, why was additional amount of rs.38.14 was deducted under the subtitle of "access fee" and is it fair that i got just rs.3.88 as talktime for the recharge of rs.45 on full talktime..? Is this the quality of service vodafone is planning to give to its customers by looting them in this manner..?? Requesting vodafone team to please look into this matter and sort out the same, if vodafone team thinks its right for doing so then requesting the team to please justify the same if such access fee details if its mentioned in telecommunication laws and articles.. Requesting vodafone team to please share the details with public for the same.
Now i really going to port my vodafone no. To airtel or else because vodafone provides very bad service and even they do not provided any offers also.

My services are suspended since 10 days and i have submitted number of requests but still these are not working and vodafone don't have any answer.

I have tried everything, did call customer care 100 times, visited store (Sector 14 gurgaon) multiple times.

Neither they are approving mnp nor they are able to active services on my postpaid number nor they are migrating my number to prepaid

I am fed up with vodafone service (A organisation which even don't know why they are suspending customer's services.

After making call or after sending message, a informative pop up message appears on mobile screen. I have inquired and got following message from Vodafone.
"Hello ! Do not disturb status is active on your Vodafone number and Vodafone Flash service has already been deactivated."
I want these message to be completely stopped

Most urgent & top priority

kind attn of ceo pl

sender v.O.K. Rajakumar b.E., 63, perumal south street, nagapattinam - 611 001 cell: [protected]/[protected] - call anytime except 2-4 pm

apropos pl do the needful immediately enabling me for logging-in in ur website for e-topups for my cited nos. - thanks 'n regards

I’m a vodafone customer since very long time.. I have been complaining for network issues indoors my home since last 2 years but to no avail..

I have lodged several complaints in their customer service center but all the time i have been given a standard response stating “we have escalated your issue to the relevant department and you will get a resolution “. But i regret to inform till date i have not received a resolution, in fact the network quality is going from bad to worse (Literally no service indoor my home).. When i try to port only then they call me back and offer several offers of discounts and blah blah.. Which i’m not interested in..

I’ve had enough and now i want to officially file a complaint against vodafone india seeking a compensation for providing false promises and looting my money (I have four postpaid numbers for which i’ve been paying bills, yes i may have delayed few payments owing to poor network quality and the false promises made by vodafone)

Kindly assist me in raising this further with monetary compensation as this is a clear case of cheating wherein they could have just told that network issue cannot be resolved and i could have looked for alternative solutions

Hi even though it has been brought to notice multiple times vodafone as inappropriately deducted ts 49 (Tax extra) for value added services.

When reached to the customer service agent response received :- it has been deducted for wwap dls0049 ppu kin014

Vodafone please assist on the same, customer service agent mentions nothing can be done for the same

Number not even be used whole months my 200 gb data deducted by vodafone when plan changed and also ported the number to airtel
Due to pathetic service from vodafone

Now they sent me a bill of 1366 with 799 of misc services included

How the hell when internet not working which misc service they are charging

This is harassment after porting the number they are doing

Name-parth patil
Location-surat
Id-[protected]
Dob-12/07/1997
Company name-vodafone idea

Sir me vodafone idea me job krta tha uske bad hame vodafone idea marjar k bad hame job pr se nikal diya gaya tha. Uske bad me apna pf nikal ne gaya but usme company ne last date ni dali thii. Mene bohot jagaha complaint kii but solve ni huii. Sir i request you plz meri last date dalvado

Hi,

My name is chandrakant.

I want to change my sim from postpaid to prepaid for that i went to the malad west gallery near liberty garden on 17th sept and explained everything to the executive miss bharti who was attended me and she said that i have to pay 804 rupees till date and my postpaid sim will disconnect and i have to purchase new sim insert new prepaid sim and i had given all the relevant documents her, but that time i was having 1000 rupees they said they don't have change, so i paid money online very next day 706 and then on 21st again i went to the gallery but that day bharti was absent then i explained all this matter to new girl and i paid remaining amount 140 rupees which were till date on 21th sept. Also i had new sim card for which i paid 149 rupees. But the postpaid sim was still continued and the new bill is generated till 10/11/2019, why should i pay the balance amount when i cleared everything and i paid already 140 rupees to date on 21th sept. Later i hospitalized for one month from 30 september to 25 october got surgery and now i am on bed rest and now they have disconnected my outgoing also.

My question is, why didn't they stopped my postpaid number when i have paid all the amount. I have complaint many times by email but the answer is the same, will get back to you soon we are working on it.

Please look into the matter immediately and solve this as soon as possible.

Thank you,

Chandrakant

My mobile No. [protected] service provider Vodafone, has deducted balance without permission on the name of Value added Service Which was not know by Customer Care executive also, then also they are ready to Refund the amount as service Activation was done more then 24 hrs. Before..

Such a bad experience

Regards,
[protected]@gmail.com

The internet services/data services on vodafone mobile number is not working during evenings from 6pm to 12 am. This is happening from past 15 days.

This is the reply received.

Dear customer, with reference to your network complaint c004-[protected], we are sorry to inform you that your location is not covered adequately by our network at the moment. However, we have noted your concern as we strive to continuously improve our network.
If network is not adequately covered how its working during day time and not in evenings???

I submit a porting request my vodafione number ([protected]) to BSNL on 20.11.2019. When i leave this company then why vodafone hold my porting request. When train order port complete within 7days why vodafone hold my porting request. Thank you

Phone no- [protected]

I recharged ₹ 458 to my Vodafone Number [protected], on 22/11/2019, 12:12 PM through My Vodafone App,
Order ID:[protected].but recharge was unsuccessful and ₹ 458 deducted ( ₹408 from my SBI Account + ₹50 deducted from Vodafone Vouchers) after 9 working days no refund was given to me

Dr. Biplab Sarkar