Y-Axis Overseas Careers Complaints & Reviews

I have asked for the refund of the payment that i have made 3000 AUD dollar which is 150, 981.82 rs at y-axis immgration due to my application has rejected and the Mara agent has confirmed to refund back the cash which i did made to y-axis australia migration on May 2019 in within 1 week time but its already 6 weeks now and i am still not getting my refund back. whenever i replied the email to ask for refund, its either sometimes will reply by giving excuses that the person in charge is on leave please give time another a week or my email won't be attended and ignored after weeks of waiting. when i called in after few weeks waiting, the only excuses im getting is will ask the person in charge to return my call but until now i dont receive any call from CRO departments or even from mara agents on the status of my refund. I need my money back else i need to go to consumer cell.They are cheaters. never trust y-axis anymore.!

I had asked for the refund of the payment that i had made of 24, 990 rs at the gurgaon office within 3 days of making the payment i requested them for the refund. It’s been two weeks now, no one is ready to pick up my calls or help me further. When i try to call on the number given it says that the number is busy each time i call.
I need my money back else i will have to go to the consumer cell

If this is the kind of response given by the hr and the company now after many complaints from the existing employees they are installing cctv camera's in the office of koramangala.

I don't have anything further to add everything has been mentioned in details in my previous complaints.

I want my 1 month salary and commission. 1st i have to bear the harassment from this pathetic company and now they dont want to give my salary.

I am not sure if this forum is of any help to me i have been just putting complaints but the only response from the hr is it false and they have addressed all my concerns.

If this forum is of no help let me know where i should put my complaints. This company is a cheat they give salary on 4th of the month and hold of everyone salary like this.
Please do an audit in this company. 1 person had raised harassment issue with the hr. Hr has told the person to delete all the mail. Tell me what is going on.
I want justice and my salary if any action is taken against this co or not that is not my concern.

What evidence the hr has. She is talking on air she has got things written from the people whom i have complaint against.
She is just talking about the notice period which will b impossible to serve in a company like this which.
She is not talking about the safety n the harrasment faced by me.
When i m at sales department what difference will it make to server notice period here and there.
However salt lake area office is unsafe during g evening hrs n with such kind of people in the company i fear for my safety at first.
These people give salary on 4th of the month n does not give the commission for the business given to the company on time

The manager is calling me fatulance dirty un higenic does he tells to his wife mother or sister the same thing

This company has unnecessary not giving my salary and to harrasment me further they r giving at a location which is unsafe.
But anyways with such unethical people in the top position i really feel unsafe

I have approached u people to get my salary from this company

They talk so much about women and all n will give false survey my colleague have also put so much complaint towards the senior people they have not taken any action.

They cheat employees by making them work complete 8 hrs n give salary on 4th why n y commission for earlier month business given to company is not given immediately.

In offer letter they have bosted about themselves so much but in reality they r cheating employees

Dear team,

There has been so much harrasment n mocking at the work for which I do not have the proof as we were not allowed to use our phones nor there are CCTV cameras.

After putting complaint on the forum the HR is putting the blame on me.
Please look at the response from the manager how can a person use unhihenic fatulous n dirty to a women if a person has fallen sick.
If this concerned person falls sick will he say the same words to his wife sister or mother.

Working with Y-Axis Koramangala branch was a hell.
Now this people r forcing me to serve notice period at a location which is unsafe for women to get my salary.
How can continue working with the organisation which do not care about the safety n work ethics within the organisation.
Please share me the email id so that I can emplain more n the kind of gestures they had made towards me.
I request u to deal with these people directly as they r holding my hard work remuneration.
They will always make themselves clean I have also worked in organisations earlier n have never experienced such environment.
I[censored] want I can provide the releasing letters from earlier company n my work conduct.

Please call n help me to get my salary from these unethical people
[protected]

Hi,

Me and my friend have joined the y-axis overseas consultancy to fulfill our canada immigration dreams. On the name of overseas career and immigration, y-axis has cheated us.

They literally looted amount of 1.5 lacs from us and did nothing. Upon multiple compliance also there is no response. They have got the money and they simply ignored us. Such kind of company should be ceized to exist.

This guy umesh has literally spoken to us saying that he will take care of everything and did nothing except for looting our money.

Please help us in getting our money back and they have created too much of mental tension to us.

My name : t dheeraj reddy
Friends name: p venkata sravya
Consultant name : umesh[protected]

Find below the mail communication of repetitive reminders but no reply.

On mon 7 may, 2018, 21:05 venkata sravya, wrote:
Hello umesh,

A gentle reminder!

Regards,
Sravya and dheeraj

On sat 5 may, 2018, 12:48 venkata sravya, wrote:
Hello,

A gentle reminder!

Regards,
Sravya and dheeraj

On fri 4 may, 2018, 15:14 venkata sravya, wrote:
Hello umesh,

All you can see on this thread is my reminders. Two weeks after the last email from me and you don't care to acknowledge the emails.

Awaiting a response.

Regards,
Sravya and dheeraj

On thu 19 apr, 2018, 16:25 venkata sravya, wrote:
Hello umesh,

A gentle reminder!

Regards,
Sravya and dheeraj

On wed 18 apr, 2018, 16:48 venkata sravya, wrote:
Hello umesh,

We've been emailing you almost every day or alternate days and you do not at all respond. This is no way to deal with clients at all. And please note that this is one of the main reasons we have decided on going for a refund.

Awaiting your reply.

Regards,
Sravya and dheeraj

On tue 17 apr, 2018, 15:49 venkata sravya, wrote:
Hello umesh,

Another week and it'll be one month that we put the request for refund and you guys did not care to provide us even an acknowledgement. Processing or refund it's the same except for accepting the fee from us. This is the feeling you leave us with.

Would you please care to provide a reply atleast now?

Regards,
Sravya and dheeraj

On sat 14 apr, 2018, 15:43 venkata sravya, wrote:
Hello umesh,

Please reply as an acknowledgement of receiving the refund request email. That is the least and first thing we expect of you after letting you know the issue.

Awaiting your reply.

Thanks,
Sravya and dheeraj

On fri 13 apr, 2018, 16:47 venkata sravya, wrote:
Hello umesh,

Can we have an update on this please?

Awaiting your reply.

Regards,
Sravya and dheeraj

On thu 12 apr, 2018, 15:53 venkata sravya, wrote:
Hello umesh,

Still waiting for an update from your end. Please start the refund process atleast now. It's time that we resolve this. Please respond.

Thanks,
Sravya

On sat 7 apr, 2018, 22:00 venkata sravya, wrote:
Hello umesh,

We have been waiting yet again and there is no news from your end at all. Please find the email below for your reference and speed up the process of refund.

Thanks,
Sravya and dheeraj

— forwarded message —
From: [protected]@gmail.com
Date: 25-mar-2018 20:52
Subject: refund
To: umesh kumar
Cc:,

Hello,

As discussed with you previously on call and in person yesterday, we are highly dissatisfied with y-axis services in our canada pr process. And want the full amount refund henceforth.

We have been charged nearly one and a half lakh rupees and all we got from y-axis is the express entry profile like some profile in facebook with mere information that we have provided. Every single expense for the courier process, wes evaluation and all was ours again after spending so much on you guys for just the creation of profile in express entry pool.

After the creation of profile, we have been given so much wrong information and agents doesnt have any ideas of process or the ways in which the pr process can be done. When asked about dual intent they said no idea. Also there was not even a word help on study visas etc.,

No information has been provided on the pnp and respective application dates were not communicated effectively. Initially it was conveyed that we can apply for all provinces and nothing was said about charges for individual provinces. This is a purposeful attempt to get the ignorant customers enrolled.

Even the services like resume buildibg are of poor quality and highly dissatisfacyory. Atleast grammatical mistakes are not expected. The resume we provided was even ruined.

We were told that our profile would be marketed but it did not go past the resume building stage and none of the agents seems bothered enquiring about it despite of repetitive calls.

There were situations where the process consultant told that his job is over and he cant do anything.

No information regarding canada government authorized immigration agent for y-axis is provided nor the information on sponsorship programmes.

And on top of all these there is no ownership or responsibility from any person that we have interacted with. Clients or their money or their time is not at all valued. Even after the above concerns were raised through mails and calls there was no response at all. And it is an year that there is no response. Which is the lowest standards of consulting firms.

We went through a lot of pain with consultana apart from the normal process which was not even carried out properly. We need a full refund for this.

As discussed process the refund for us both at the earliest. We hope atleast this is considered seriously and the mail would be forwarded to the concerned depaetment with us in loop andgivibg us a call back on daily basis providing the updates on refund process.

Thanks,
Sravya & dheeraj

Sravya : [protected]
Dheeraj : [protected]/[protected]

Dear team,

I have been working with y-axis koramangala branch bangalore since dec 2017.
I joined the company since it has branches in other cities and they have written so good things about the company towards married women.
I am not sure if it with me or with other employees working with the branch i came across lot of weird comments from the senior employees there. I got training for 1.5 months and then i was given the opportunity to handle the customers.
To tell you more about the company it is immigration consulting company which handles overseas pr and recruitment.

When i started with the direct interaction with the clients and since i was new i needed support from the senior staff. During that time all the men senior employees including atl (Hari) and manager (Mithun)
1. Women come only for salary and time pass they are good in passing over work to men, and you are one among them, and now i am going to take your trip, i will stop all your general and sat enquiries.

2. The atl hari shout on top of the voice and are good in teasing and making mockery about any query or clarification on the work.

3. Even while giving the business to the company the senior said its not my effort and they had put there entire sweat on helping me to survive and get the.

4. Even being formally clothes my atl use to call me in his cabin and used to stare at my clothes saying "i thought its a casual dressing" this has happened multiple times.

5. Every time and then the senior use foul languages and dirty jokes on women,

6. When one of the senior had falling sick the the atl and manager started commenting that its because of me he is falling sick.

7.in the month of february, my general and sat enquirers were stopped without giving a clarity an opportunity was removed.

I have given the details of the events happened during my 5 months tenure with the organization.

Why i have brought this up and had kept quite thinking things will get better and then my husband got a relocation from his company to kolkata.

For this i had informed and requested the hr and manager that i would wish to relocate to kolkata during april month and could not inform them with the exact date of relocation due to my husbands sudden bad health.

The hr and manager had agreed for my relocation but since i was not sure about the exact date i could not clearly tell them about my relocation date. For this reason my manager and atl use to taunt me "why unnecessary i am creating news about relocation when i am simply saying things on air and they said come with the confirm ticket then we will talk about relocation".
All this while i had informed my hr that by april or may 1st week i would relocate.

My husband could not join office for 1.5 months due to his slip disk office and once he was given a go from the doctor he had to relocate immediately as he had to start his office work or else his salary would start deducting.

I informed about my situation on 19th april to the hr and manager and when they got to know my confirmed date of relocating they started creating nuisance.

They started setting targets for me saying i will not be able to relocated until i meet monthly target which i was not aware of. I was aware of min billing for the company which was 2 lakhs per month for the employees of my role.

I had been meeting this 2 lakhs rupees target in march and had finished my target within 20 days in april month.

I requested then for proper relocation but they denied saying i have to meet targets which i was never made aware.

When i said i cannot leave my husband and stay alone and offered to resign they said they will not give my salary and my commission for the effort put in getting business to the company if i do not serve 1 month notice period.

When i complained to the hr about the working environment and the behaviour of the senior employees they have put the blame on me and have rejected all my claims.

Please see the below reply:
And to enlighten you more on the work ethics of kormanagla branch, has made me discontinue work.

1. One of the senior employee said that women's come only for salary and time pass they are good in passing over work to men, and you are one among them, and now i am going to take your trip, i will stop all your general and sat enquiries.
Ans:this statement is false. None of them will do this. We've had in the past & we continue to have women working in the koramangala office & most of them have been successful with us.

2. The senior employee shout on top of the voice and they are good in teasing and making mockery about any query or clarification on the work.
Ans:not possible. Unprofessional behavior is not accepted

3. Once i had achieved my monthly billing the senior said its not my effort and they had put there entire sweat on helping me to survive and get the,.
Ans:feedback is not taken positively. We usually advise the new hires that next time/client you need to close the case or turn around the same by yourself though we continue to assist them month after month.

4. Even being formally dressed there was an escalation on my clothing, so for no rhyme or reason i was picked up by the atl
Ans:this happened when she wore a capri pants which was short in length and the feedback was given as per our policies and in a very polite manner.

5. On the floor there is always foul languages and dirty jokes on women, as well there was joke on the floor whoever is mentoring me are falling sick and going unwell.
Ans:false allegation! Unprofessional behavior or language is not accepted
With regards to mentors falling sick is absolutely true. She was very unhygienic (Very bad body odor and flatulence).

6.in the month of february, my general and sat enquirers were stopped without giving a clarity an opportunity was removed and moreover these days general is also not given an partiality has been maintained.
Ans:when the follow up's and sales are poor, this usually happens and we keep the ic's posted on the reason. Added to this, she was arrogant at times in her counselling. Please find email attached

I feel degraded and harassed working in such environment and to tell you very frankly i have never seen such pathetic and disturbing working culture.
Ans:she had no respect towards seniors and uses to address them as "oye" followed by name. We 've never harassed any team member in this branch. We insist that they follow the sales process & do their work well but never degrade or harass

There has been a complaint from one or two employees as well about the working environment in y-axis koramangala but no action has been taken instead there salary is not given.

The company has neither given my pf details nor esi number.
My major concern is that even putting all my hard effort my salary is not given for the april month and a commission of 10 to 12k is also been held up.

Just to revive my career after a gap of 4 years i started working in a company which was 2 hrs one way journey from my house in bangalore.

Contact hr:
Gurdeep garha

Assistant manager - hr

Direct desk number :[protected] ext 306
Genesys id: 112207

My detail:
Payal gupta
Emp id:4337
Ph #: [protected]

Y-axis address:
Address: 612, 80 feet main road, 6th block, ejipura, bengaluru, karnataka 560095

Dear team,

I registered with y axis for canada immigration, dec 2016. The sales consultant promised a lot of things over the call. He said, we have processed cases having csr score of 330 and we will process your case and within 6 months you get your ita. I counted on the words and paid the initial amount of rs. 55000. They allocated me a immigration consultant who never able to answer my queries. Because of y axis consultant negligence, my profile had not been pushed for nova scotia pnp in dec 2017. Most of the time there consultant was not available. I raised a refund of money in april 2018 because the service commitments are not fulfilled. They aligned a cro lady named "somsubhra", i called this lady more than 30 times and never got a call back from her. It sounds they have no counter answers on my queries. I asked the lady if y axis don't want to refund the money then do send me the name and address of the y axis person to whom i can send a legal notice.

I am finding y axis as a big cheater as they don't count on the words what they commit to clients.

Service committed

1) express entry profile creation — done
2) wes education assessment — done
3) pnp for canada — not done
4) jss — not done

Please help me for my refund.

Thanks
Arun

Yaxis don't have complete information of pnp canada, even othet company providing me details of pnp,
They don't inform you all requirement before taking fee,
No positive response from yaxis after payment...
And from last month they changed my consultat 5 times, every time i have to explain all process to each new consultant... Whats this...??
Is this a service...??

And now in case of refund process,, even they are not responding, not pickuping call, no reply on mails.

Dear concern,

Tried contacting y-axis to adjust payment towards ielts, wherin amount was paid towards eca (Incomplete information given to us by y-axis).

I would like to make a sincere request to you to kindly consider my payments towards my ielts.

I would like to appear for the ielts classes that are scheduled in the month of april. However, i had accidentally made for eca and the payment got processed accordingly of rs. 23600/-. I realized the mistake once the started for eca process got started and i have to pay canadian dollar for verifying my documents. Which will cost me 16000/- each (Myself and my wife).

However due to financial issues, we are unable to make the payment for eca payment of rs.32000/-. Once we complete ielts we will manage funds for eca process and y-axis 1st instalement, meanwhile i will have 2 -3 months time to arrange funds for rest of the procedure.

Since we are having a home loan emi deductions everymonth, i'am unable to arrange funds for now.

I apologize for the same.

Hence, i hereby request you to kindly treat this an accidental error and consider the payment for ielts, so that i may start for the ielts classes in the month of april.

Hoping you would consider my request and assist further

I was in talks with y-axis on migration to canada. They made me go through they assessment process and informed that i stand a chance to migrate to canada. I will be 45 years old this april, however they told me that canada accepts application for individuals up to the age of 47 years. I accordingly made payments totally to rs. 87, 222 through my credit card in 4 installments. I submitted all required documents they asked for and was assigned a person mr. Kiran kumar panda who asked to me send all my education certificates. I had emailed him the same by march 1st week. However, after that i did not hear from him and also did not receive any reply on email. I tried to connect with y-axis office in bkc where i met their sales team there no i did not get any response. They have stopped answering my calls and emails. I feel cheated. Please help me to recover the entire amount.

I applied for immigration and pr to canada through y axis careers and paid 81000 in full. While applying and before the full payment, they never mentioned that at 45 years age it will not be possible for a pr to be obtained for canada.
Now i seek whatever refund possible for my application and have been trying to call the contacts who were in touch with me on phone and mails and i have not received any kind of communication on the process of getting refund of my application
Its almost 2 months that i have been following up for my refund and will request anyone responsible from y axis to revert to me immediately and clear my refund asap. Regards. Jai rajagopal - [protected] - jai. [protected]@gmail.com

This story begin dated 22nd feb, 23rd feb'18 when i was planning for the abroad and i was trying to reach on y-axis toll free number and unfortunately i was unable to reach due to some system up-gradation issue.

Then i have decided to visit at the y-axis (Dlf phase 3 cyber city gurgaon)

On 23rd feb'18 i have visited y-axis office and where i meet with mr. Rahul and i asked him about the canada & europe immigration program.

Firstly he shared the canada program where ielts is must and then he shared german job seeker visa details where he told me that for this visa we don't required ielts and any another language.
He told me, candidate must have the qualification with respect to technical & at least three year of experience in the same field and i told him about my current work job role & responsibility and he said my profile is ok for german job seeker visa and we can process with the same.

He shared the the payment link for evaluation and i made the payment on the same day.

Next day i received the report where i found i myself eligible and when i read it completely and found i need to face the embassy interview in europe language only and mr rahul never told me about the interview (Then how report can be positive according to my current profile as basic requirement is german language)

On the first interaction i clearly told mr. Rahul that i will go with y-axis only and please suggest me the best option and i told him about my ielts preparation also.
In case i need to learn german language, i will go with the canada program because i am eligible for the canada also.

And one surprise thing is when i received my evaluation report after that i go to google and search about some other consultants and i found ambessy interview is must in this case and they have not charged anything for this information.

Mr. Rahul have not shared the complete information because he wants evaluation payment two times, one for german & then second for canada.

Yaxis consultant make false promises and false promises for payment

I can only request here please refund my money rs 1805.

Dear all,

I took canadian immigration services from y axis. Before payment a sales consultant by name subhash made numerous fake promises.

Subhash from y axis disappears as soon as they take payment from me. I spent nearly 2 lacs in 1 month. And all my money is gone vain.

I spent numerous emails to manager phillip and kalyan and to the customer relation dept to help me get out of the fraud being done by sales consultant and the teams associated.

They dont care to reply to emails and care about the service they provide after money is collected.

They trap people into no refund policy after looting money from people.

Stay away from y axis, dont waste money and time. I lost 2 lacs inr in 1 month.

For migration to canada, i have contacted y axis overseas consultant.

In the enquiry, i have asked them clearly on refund policy at various stages of the process and copy of agreement.
Based on this discussion and agreement, i made a payment o[censored]sd 831/- as first installment.
Now after the payment, y axis sent a different agreement with no refund clause. Since the initial and later agreement and discussions were different, i could not trust this agency further and asked them to refund my amount.

Now they are not responding to my mails nor to my calls.

I have all the proof of email communications with y axis.

Please help to get my refund back

I archana singh had applied through yaxis for australian immigration. All details educational as well as professional were provided to them and they had chosen “organizational & method analyst “for me &the form was filled likewise.
But i got a negative reply from vetasses on the grounds that the profile applied for does not match my roles.
What analysis did yaxis did for choosing this profile based on my job roles that wasnt accepted by vetassess.
After having paid so much this is the outcom which is given to me without any proper justification.
Being in such market any profile should be skillfully chosen for a candidate hence yaxis should make the refund because of its inefficient handling of case.

I steven joseph from pune i had applied with yaxis and they have charged me 96000 for pr express entry for canada. Their associate has given me false verbal promise stating if nothing works he will process refund. Its been 1 year now and they have not delivered any service properly.

Not happy with yaxis services i want want to withdraw from all the services from yaxis agency. As no appropriate service has been provided and lot of promised was given by your associates but under delivered. Kindly take prompt action

Regards
Steven joseph
[protected]

I had submitted my profile on ur website for geting pr in canada n ur representative called me today n at that time i was on duty n unable to talk in proper english. She said that if i speak english i cannt go yo foreign.. I admit my english speaking is weak bt it can be improved with coaching. Instead of guiding me the right way to get achieve my aim, she insulted me.. I am sory that i contact you.. I ll consult any other consultant, who will guide me inngetting pr. But i think none o[censored]r employee/consultant has the right to judje me or taunt me that i cant go foreign. Thanku

Hi sir/madam,

I approached them for processing to canada migration, they have taken counseling session and totally misguided us and they forced us to pay the certain amount of rupees with in the time limit. Till the time we pay the amount they called so many times for the payment after the counseling with in one day time they have taken the payment forcibly. They did not explain the process in detail and they told that the process will be completed very soon.
After the payment we did not get any support from them, we have to call them so many times, after number of calls they are responding. Now they are telling the required documents, which we do not have in hand, we have to apply for each and every document it will take months for us. I even did not apply for ielts, to apply for ielts it will take me more than two months. I even do not have the passport when i asked them regarding this they told that that is not a problem you have two months time you can apply for it. But now if i want to apply for ielts my passport number is requied, now they are asking for my passport which i have to apply now.
And they have taken the fees amount for job consultancy also. Even i did not attend the ielts and don't know whether i will qualify or not, over all amount i have paid them $86, 730/-. I have borrowed the money for high rate of interest and paid them. We have just completed 15 days with them, the process has not been started yet, i do not have a single document ready with me, i have to apply for them it will take a long process. I like to withdraw my application from y-axis overseas carriers and get back my whole amount
Please find the fee details which we paid to them
Advance towards services to be provided inr 38, 000.00
Add: cgst (9.0%) inr 3, 420.00
Add: sgst (9.0%) inr 3, 420.00
Total amount inr 44, 840.00

Advance towards services to be provided inr 29, 000.00
Add: cgst (9.0%) inr 2, 610.00
Add: sgst (9.0%) inr 2, 610.00
Total amount inr 34, 220.00

Advance towards services to be provided inr 6, 500.00
Add: cgst (9.0%) inr 585.00
Add: sgst (9.0%) inr 585.00
Total amount inr 7, 670.00
My humble request to you that what ever the amount i have paid, please help me to get it back so that i can clear my borrowings.
Thank you.
Please find the attached paid slips for your reference
Aruna

I approached them for processing to canada migration, they have taken counseling session and totally misguided us and they forced us to pay the certain amount of rupees with in the time limit. Till the time we pay the amount they called so many times for the payment after the counseling with in one day time they have taken the payment forcibly. They did not explain the process in detail and they told that the process will be completed very soon.
After the payment we did not get any support from them, we have to call them so many times, after number of calls they are responding. Now they are telling the required documents, which we do not have in hand, we have to apply for each and every document it will take months for us. I even did not apply for ielts, to apply for ielts it will take me more than two months. I even do not have the passport when i asked them regarding this they told that that is not a problem you have two months time you can apply for it. But now if i want to apply for ielts my passport number is requied, now they are asking for my passport which i have to apply now.
And they have taken the fees amount for job consultancy also. Even i did not attend the ielts and don't know whether i will qualify or not, over all amount i have paid them $86, 730/-. I have borrowed the money for high rate of interest and paid them. We have just completed 15 days with them, the process has not been started yet, i do not have a single document ready with me, i have to apply for them it will take a long process. I like to withdraw my application from y-axis overseas carriers and get back my whole amount
Please find the fee details which we paid to them
Advance towards services to be provided inr 38, 000.00
Add: cgst (9.0%) inr 3, 420.00
Add: sgst (9.0%) inr 3, 420.00
Total amount inr 44, 840.00

Advance towards services to be provided inr 29, 000.00
Add: cgst (9.0%) inr 2, 610.00
Add: sgst (9.0%) inr 2, 610.00
Total amount inr 34, 220.00

Advance towards services to be provided inr 6, 500.00
Add: cgst (9.0%) inr 585.00
Add: sgst (9.0%) inr 585.00
Total amount inr 7, 670.00
My humble request to you that what ever the amount i have paid, please help me to get it back so that i can clear my borrowings.
Thank you.
Please find the attached paid slips for your reference
Aruna