Zaakpay.com Complaints & Reviews

I booked two tickets vide txn i'd [protected] & txn i'd [protected] through your gateway. Pnr number of tickets are [protected] & [protected]. Both the tickets cancelled by irctc due to lockdown. I contacted irctc and irctc clarified that amt alredy refunded vide vide refund i'd no [protected] and [protected] and also same is refunded vide bank txn no zp5a2d35d4a195b & zp5a2d348ef0ce2. The amount of rs 1650.00 & 1690.00 still...

Hi team,
I have booked ticket on irctc app using zaakpay payment gateway.
The ticket is automatically cancelled yet the refund is not credited to my amout
Please check and help me on to the same.
Please note i have checked from my end.
Found that the payment has been refunded to zaakpay pg bank.
But it hasn't been credited to my amout from zaakpay.
The transaction details are as follows:-br...

My IRCTC ticket cancelled on 15Apr 2020 and they refund my money on 22 Apr 2020 amount ₹4420 but zaakpay till now not credit in my account . Refund reference no:ZP9036f597dc29....

Hi team,
I have booked ticket on irctc app using zaapay payment gateway.
The ticket is automatically cancelled yet the refund is not credited to my amout
Please check and help me on to the same...

With reference to the above subject i would like to inform you that i have not received the below amounts to my bank account. The details are as follows:
1. Pnr : [protected] - ₹.1, 300/-.
2. Pnr : [protected] - ₹.340/-.
3. Pnr : [protected] - ₹.1, 055/-.
4. Pnr : [protected] - ₹.1, 590/-.

When i contacted irctc customer service they informed me that, they have refunded the amount....

[protected] /IRCTC Transaction ID [protected], an amount of Rs. 1810.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:15-Apr-2020
Refund processing date:22-Apr-2020
Refund amount:1810.0
Refund reference no:ZP59f69819013e1...

1600 rs refunded by irctc not credited in my card
PNR NO-[protected]
REFUND DATE- 27/03/20
REFUND ID-[protected]
PLEASE LOOK INTO MATTER
BELOW I AM PROVIDING IMAGE OF REFUNDED SLIP

my detail-
mob no-[protected]
[protected]@gmail.com...

I have booked a train ticket on 14th March 2020 but due to COVID 19 train got canceled. I have paid through sbi debit card and payment gateway is mobikwik irctc says payment refunded on 3rd April 2020 in zaakpay pg but not received in my bank plz resolve this....

I have booked tickets of railways through zaakpay payment gateway on irctc website
My transaction id is [protected]and pnr no is [protected] on 10/03/2020 through sbi credit card
I have cancelled that tickets on sunday 19/04/2020
My cancellation refund id is
[protected]
My amount is also refunded by irctc to zaakpay but it is still not credited to msbi card account till date
I am attaching...

Pls refund money 2000 wrongly deduct from my account and deposited in your account still lying g deposited vide upi transaction id[protected] vide order id no. OMK23439c87e757a4e through mobikwik platform....

I have booked IRCTC ticket booked on April 10, and April 16 2020. But due to Cavid-19 lockdown, all public transport cancelled. My refund amount cleared from IRCTC.but still didn't receive refund amount.

Ticket details refund status attached here for your reference.

Kindly do needful as soon....

I have used to pay sastasundar an online payment for buying medicine of an amount of rs. 495/ (Rupees four hundred ninety five only) through mobikwik to zaakpay. The same amount was debited from my uco bank account on 28/04/2020 (Particulars ibp zaakpay[protected]-2020) but the transaction failed. The money debited is not refunded till now. Please take necessary action for the same....

Booked a ticket on irctc with PNR number : [protected]. Due to COVID19, the ticket got cancelled. The payment was done through zaakpay powered wallet through SBI card. IRCTC notified on 14th April that the amount has been refunded but yet it did not credit to my account from zaakpay....

I did not receive my refunded amount of irctc. My rail ticket got cancelled due to covid 19 outbreak. It was refunded by irctc's end but zaakpay did not refunded it.
Below are the details:
Transaction Id:[protected]
Refund id:[protected]...

I have not received my refunded amount of IRCTC. It was refunded by IRCTC's end but Zaakpay did not refund it.

Details of the transaction:

PNR number : [protected]
Refund amount: Rs.1670.00
Refund processing date by IRCTC : 03-April-2020
Refund reference no: ZP59ff499f49681
Settlement ID: [protected]...

Below is the detail irctc portal is showing. As per that irctc had processed the refund but zaakpay had not processed it yet thats why it is not credited to my account.

Transaction id: [protected]
Pnr: [protected]
Train no./name: 51116 / dhi csn pune pas
Transaction date: 27 mar 2020
Dhule (Dhi) pune jn (Pune)
Refund status: refunded
Cancellation/refund id: [protected]
Bank...

I did not receive my refunded amount of irctc. My rail ticket got cancelled due to covid 19 outbreak. It was refunded by irctc's end but zaap pay did not refunded it.

Details of the transaction:

Pnr number : [protected]
Date of cancellation of e-ticket : 20-mar-2020
Refund amount:285.0
Refund processing date : 21-march-2020
Refund reference no:zp5a11826ab26bc
Settlementid-[protected]br...

I have booked e ticket through irtc app with below booking details and payment made through zaakpay through my icici bank reference no as below

1. Train no 16595 - pnr no [protected] booking date 02.04.2020- journey date 30/04/2020- payment transaction details - [protected]

2. Train no 16596- pnr no [protected] booking date 02.04.2020- journey date 03/05/2020- transaction reference no [protected]br...

I have booked e ticket through irtc app with below booking details and payment made through zaakpay through my icici bank paylater account number[protected] vide reference no as below

1. Train no 16595 - pnr no [protected] booking date 02.04.2020- journey date 30/04/2020- payment transaction details - [protected]

2. Train no 16596- pnr no [protected] booking date 02.04.2020- journey date 03/05/2020-...

If I mistake to pay zaakpay amount 25000...