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Airtel Complaints & Reviews

2.1
Updated: Nov 1, 2026
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Airtel reviews & complaints page 1379

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R
Ramgariha Singh
from Ludhiana, Punjab
Mar 24, 2017
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My hotspot not working.it is no connection on hotspot page.when i on hotspot red light blink start and blink long time and not connect to 4g network
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    Shivanna Gowda
    from Bengaluru, Karnataka
    Mar 24, 2017
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    Address: Bangalore, Karnataka, 560078

    When i tried to recharge from my airtel wallet it is showing the message that "No debit transactions are allowed for this account as it has been blocked. kindly contact customer care for further details."
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      A
      aarthik1990
      from Chennai, Tamil Nadu
      Mar 24, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600020

      We are in the heart of Chennai operating office in Adyar and have more than 10 CUG connections. Besides we have Airtel broad band also connected. We do not have range in our office and we are not able to make any calls neither reachable to my customers. We had complained and fallen into deaf years. The representative comes and acknowledges the poor signal and he disappears. You may link all the nos thro my mobile no [protected]. Pl help
      Apr 24, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 24, 2017
      Airtel Customer Care's response
      Dear Aarthik,

      This is with reference to your post, dated 24 March 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        C
        ChandraShekhar772
        from Delhi, Delhi
        Mar 24, 2017
        Resolved
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        Resolved

        Address: 110048

        Kindly refer my complaint reference no. 73911585, wherein i have lodged a complaint for weak/poor signals of airtel at my place of residence i. E. E-118, greater kailash-ii, new delhi - 48.

        Despite several telephone calls made by me, none of your staff has visited my residential area for checking the signal strength.

        My mob no. Is [protected] (Post paid)
        Apr 24, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 24, 2017
        Airtel Customer Care's response
        Dear Mr. Shekhar,

        This is with reference to your post, dated 24 March 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Sim no [protected] can be close.
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          R
          Reno Pelicks
          from Chennai, Tamil Nadu
          Mar 24, 2017
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          Address: 627116
          Website: [email protected]

          I got an offer message and I recharged for that offer but the offer has not credited for me
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            S
            Selvaraj Ranganathan
            from Delhi, Delhi
            Mar 24, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600083
            Website: www.airtel.in

            Story of Fraud Connection: When I was already using a broadband connection (landline [protected]), one Airtel executive came to my house and got a form filled by me saying a new fibernet connection will be given to me (to improve speed) post which i can cancel the existing connection. But I never got any calls from the executive, nor did i receive any call from any airtel technician regarding fibernet connection. No installation happened obviously. But to my surprise I started getting SMS and calls asking for payment for the connection that was never given. I called customer care and got it cancelled and got the due for this duplicate connection waived off (that is what the mailed from a nodal service specialist Ramya D stated). But after a month mails and calls resumed asking me to pay the amount, this time double the amount that I requested a waiver for.
            First of all, why should I request a waiver, when no connection was given in the first place?
            More irritating is every time a different person will reply or call me, to whom I should tell the entire story right from the beginning. And they would say they would get back, which they would never. I have written a complaint mail to airtel every time I got a payment reminder SMS or call, but they don’t provide any solution but have a different person write or call me regarding the payment.

            This is a blatant fraud on the part of airtel. Hope writing it here brings me some solution.

            My name: R. Selvaraj
            Mobile: [protected]
            May 19, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Mar 24, 2017
            Updated by Selvaraj Ranganathan
            the landline numbered of the duplicate connection is [protected] and here is the mail from the nodal officer (see points 3 and 4)

            Dear Selva Raj,
            Greetings from airtel!
            This is in reference to your email requesting for a change of bill plan, activation of 99/- top up, billing adjustment and disconnection request for your airtel fixedline numbers [protected] and [protected].

            1) Regarding landline number([protected]) :
            We have registered a request for plan change to UL-ROTN Rapid Advantage 999 60GB (16Mbps/512Kbps) COMBO Plan and the same would be processed within 2 hours. Your revised bandwidth of 16 Mbps would be provisioned within the next 24 hours. We request you to reboot your modem after a period of 24 hours (Switch off and Switch on) to replenish your revised quota and bandwidth.
            Rental would be calculated on pro-rate basis for both the old and new plans.
            The revised bill plan will reflect in your selfcare account from next bill date[protected].

            2) Regarding 99/- top up([protected]) :
            I have activated the top up Rs.99/- local & STD calls and the same would be effective from[protected].

            3) Regarding landline number([protected]) :

            I have registered your request for cancellation. Your reference number is 77838038. Please quote this in any future communication. Your request will be completed by[protected].
            Rental will be seized from[protected]. Incoming and outgoing calls will be barred within 7 days of placing the request.

            4) Regarding billing adjustment([protected]) :
            We have forwarded your complaint regarding billing adjustment of Rs. 884.70/- to the concerned team and the same will be updated within 72 hours. This will reflect in your next bill generation dated[protected].

            For further queries, please do email.

            And if this is not resolved immediately with complete stopping of calls and sms regarding payment reminder I will disconnect the existing broadband connection and all other airtel connections I and my friends have (all, airtel tv, broadband, mobile, etc.)
            Verified Support
            Apr 17, 2017
            Airtel Customer Care's response
            Dear Selvaraj,

            This is with reference to your post dated 24 March 2017.

            We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jun 06, 2017
            Airtel Customer Care's response
            Dear Selvaraj,

            This is with reference to your post dated 24 March 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              arun bn
              from Delhi, Delhi
              Mar 24, 2017
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              Address: 560077

              Hi Arun Here.

              I have a problem with airtel number. that is the called person is not able to here me. I am trying to call 121, 198 and [protected] but not getting any response. please someone help here.

              Arunkumar
              [protected] / [protected]
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                P
                pmalhotra1
                Mar 24, 2017
                Resolved
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                Resolved

                Hi,

                I have been an airtel subscriber for the last four years (Mobile No. [protected]). Unfortunately, I realize now that airtel customer services are more aimed at fleecing customer than providing services. The last couple of days have been harrowing and I have seen no resolution. I am surprised, shocked and pained at the lack of professionalism and empathy of Airtel.

                1. I have been using my Airtel connection on International Roaming since Jan 6th 2017. However, Data services have not been used at all.

                1. To my utter shock, for the billing period from Feb 20th 2017 to 19th Mar 2017, I have been wrongly charged for mobile internet data when it was permanently switched off on my mobile and it was not used at all.It says total usage/pulse as 3933(39 MB) which no means can be used and for that I have charged Rs. 29914.39.

                2.Raised a request no. 74955413 for verifying the dispute and request is closed without any resolution and stating that the charges are valid. I completely challenge this as false. The billing system at your end has mal-functioned and I have been the bearer of this.

                3. My credit limit was raised to Rs. 9200 Rs on Feb 20th 2017, without my requesting. If my usage had exceeded that amount, why was it not blocked beyond the credit limit? Why suddenly did I receive this shocking bill?

                4. There were no charges for the entire month but suddenly between March 2nd to March 4th, I have been charged for mobile data usage which was not turned on once even in past two months as I am currently using my local USA number for calls, sms and data.

                5. For next bill cycle started on 20th March, 2017, I just used the voice call to 121 for not more than 7-8 mins to report this discrepancy and other calls were made on your toll free number [protected] and yet I got a usage alert for Rs 19000, my international roaming has been blocked.

                If this is the way Airtel's billing systems work, I am sorry to say that I will challenge this in the consumer court or the highest courts of the country. This is gross harassment and cheating and it seems that Airtel is trying to offset its losses by falsely charging customers. In this era of transparency, such unprofessional management is unexpected from a company as big as Airtel.

                I do not intend to pay these false and unethical charges and I would like a full clarification and revocation of these false charges on my account from Airtel immediately.

                Kindly help in this regard.
                Apr 28, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 24, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post, dated 24 March 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  deepak0010
                  from Gurgaon, Haryana
                  Mar 24, 2017
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                  Address: New Delhi, Delhi, 110088
                  Website: [email protected]

                  Sir i have lost my phone and i have personal data in my can you please block my sim card
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                    N
                    N. KRISHNAMOORTHY
                    from Chennai, Tamil Nadu
                    Mar 24, 2017
                    Resolved
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                    Resolved

                    Address: 600053

                    I hae appied airtel bb on 8.2.17. On 9.2.17 i was paid rs. 100p/for insallation. Till date they are not giben line and also return my money also. A/c no. [protected] inst. Ref no.[protected] this is gien by airtel. Payment transatioin referene id :[protected] dt. 9.2.17 for rs. 1000/-
                    After several time we contact them no responsible reply from them.

                    Hope necessary step for getting money or line immediately without delay.
                    Thanking you
                    N. Krishnamoorthy
                    May 7, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 25, 2017
                    Airtel Customer Care's response
                    Dear Mr. Krishnamoorthy,

                    This is with reference to your post dated 24 March 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      M
                      Mansoor.Shaik
                      from Devarkonda, Telangana
                      Mar 24, 2017
                      Resolved
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                      Resolved

                      Address: YSR, Andhra Pradesh, 516360

                      As i lost my mobile handset with airtel network sim, i want to take a new sim on that preceeding contact number only. So, kindly do block the number as my sim was lost and again resubmit me with the same contact number as soon as possible.

                      My details are:
                      Name:shaik. Mansoor basha
                      Dob:[protected]
                      Lost sim no:[protected]
                      My aadhar no:[protected]
                      Apr 25, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 24, 2017
                      Airtel Customer Care's response
                      Dear Mr. Shaik,

                      This is with reference to your post, dated 24 March 2017.

                      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                      We look forward to receive the required details.

                      Regards,

                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        Rebbapragada Krishna Rao
                        from Hyderabad, Telangana
                        Mar 24, 2017
                        Resolved
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                        Resolved

                        Ihave an airtel broadband and landline service. Details are-
                        Account no -[protected]
                        Landline no[protected].
                        On 20th i sent an email requesting for termination of service to your mail id:[protected]@in. Airtel.com and getting no response i followed it by phone calls to 44444121, 198,[protected], [protected], [protected], [protected], [protected]-all have the same automatic response system which has no provision for closure of account.
                        I am disconnecting the service from 24/3/2017.
                        May 1, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 25, 2017
                        Airtel Customer Care's response
                        Dear Mr. Rao,

                        This is with reference to your post dated 24 March 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Mar 29, 2017
                        Airtel Customer Care's response
                        Dear Mr Rao,
                        This is with reference to your post dated 24 March 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Karishma Chauhan
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Aug 24, 2020
                        Updated by Rebbapragada Krishna Rao
                        my complaint is about kodak Tv and nothing to do with closure of my account with airtel in 2017 ! which done a long long time back.
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                          N
                          Navneetha Krishnan Iyer
                          from Vasai-Virar, Maharashtra
                          Mar 24, 2017
                          Resolved
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                          Resolved

                          Address: 201303
                          Website: www.airtel.in

                          Hi Sir,
                          I am not able to send SMS from my number [protected] but I am not receive SMS . Its been so long I'm trying to call airtel higher authorities even but they give lame excuses like I'm solving the issue within 24 to 72 hours but they are not responding at all .Please do the needful as my bill is raising and I'm roaming as well . I wanted to PORT my number from Maharashtra region to Delhi NCR so I can't send SMS to any number right now .Please take action immediately.
                          Regards,
                          Navneetha Krishnan Iyer
                          May 23, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 17, 2017
                          Airtel Customer Care's response
                          Dear Mr. Iyer,

                          This is with reference to your post dated 24 March 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            U
                            Unnat Mishra
                            from Ludhiana, Punjab
                            Mar 23, 2017
                            Resolved
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                            Resolved

                            Address: Panchkula, Haryana, 134116
                            Website: www.aitel.in/complaint

                            My number [protected] is not getting signals from last three days my important calls come on it but because of bad signals I'm unable to connect my colleagues plz do something for me!!! My contact number is [protected]! I'm unable to contact my friends relatives etc. Do something for me as fast as you can otherwise I can go higher than this time !
                            If I'm not gonna get any reply in 24 hours that will not be good for you!!
                            May 7, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 24, 2017
                            Airtel Customer Care's response
                            Dear Mr. Mishra,

                            This is with reference to your post, dated 23 March 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Mar 25, 2017
                            Airtel Customer Care's response
                            Dear Mr. Mishra,

                            This is with reference to your post dated 23 March 2017.

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              Satish Kumar Naidu Vundru
                              from Chirala, Andhra Pradesh
                              Mar 23, 2017
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                              Address: Khammam, Andhra Pradesh, 507117

                              Net Speed Is Dead Slow Pls Solve It
                              Pls Check Attachment
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                                Pranay Nanda
                                from Kolkata, West Bengal
                                Mar 23, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110070
                                Website: [email protected]

                                This has reference to your po[protected]dated 21.03.2017 with regard to my request to discontinue the use of the post paid connection [protected] from 24.03.2017.

                                Have not received any confirmation to my request as yet.

                                Please do the needful by 24.03.2017 as my cycle is from the 25th of every month.

                                Hence will not be liable for any payment post 25.03.2017.

                                Had already given my alternate phone number which is +91 [protected].

                                Thanking you and with best regards,

                                Pranay prakash nanda.
                                Apr 24, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 24, 2017
                                Airtel Customer Care's response
                                Dear Mr. Nanda,

                                This is with reference to your post, dated 23 March 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  K
                                  krishna raaj (kris)
                                  from Chennai, Tamil Nadu
                                  Mar 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600039
                                  Website: WWW.AIRTEL.IN

                                  Airtel agent called me and explained the plan details which is 6GB 4G for 499plan, though I am using Vodafone postpaid with same 499 plan with 4GB data, he convinced me that I will get extra 2GB.Once porting and change of network happened I saw that they give only 3GB data. Regarding this I spoke to airtel customer care, he confirms only 3GB only, pure cheating, hope I get justice in this issue. Thank you.
                                  May 2, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 24, 2017
                                  Airtel Customer Care's response
                                  Dear Krishna,

                                  This is with reference to your post, dated 24 March 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    K
                                    krishna vikas
                                    from Mumbai, Maharashtra
                                    Mar 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Rangareddy, Andhra Pradesh, 500072

                                    My Contact No. [protected]
                                    My Sim No. :[protected]U
                                    My Converting from idea to Airtel 4G
                                    i Contacted your executive customer for past 20 days. he gave me Sim card but the problem is Sim Card is still not activated till now
                                    Iam contacting your executive officer but there is no response from your customer service
                                    iam tired off with Airtel Executive Service.
                                    they have charged Rs. 350/- for portability but of no use till now.
                                    if the sim is not activated i will take necessary action at your end.
                                    they gave me, This Executive Officer No.: [protected].
                                    Apr 30, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 23, 2017
                                    Airtel Customer Care's response
                                    Dear Vikas,

                                    This is with reference to your post, dated 23 March 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Mar 26, 2017
                                    Airtel Customer Care's response
                                    Dear Vikas,

                                    This is with reference to your post dated 23 March 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      Siranjeevi999
                                      from Bengaluru, Karnataka
                                      Mar 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600126
                                      Website: airtelonlinerefund.com

                                      I got a call from unknown number and they asked me if I need a Airtel broadband connection. I said, I am interested and asked them to check the feasibility in my area. They confirmed me that connection is available in my place. I paid the advance amount (3446) through online. After that they stopped calling me, they did not pick up my call as well. I called the customer care, they have no clarity. Every time when you are in the middle of the conversation, they will simply disconnect the call. Its been a month now, I did not get connection, they have not refunded my money. Feeling lost. Never trust Airtel for any product.
                                      May 8, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 25, 2017
                                      Airtel Customer Care's response
                                      Dear Siranjeev,

                                      This is with reference to your post dated 23 March 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Karishma Chauhan
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        R
                                        Rama Krishna kuruva
                                        from Delhi, Delhi
                                        Mar 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560016

                                        Hi Team,

                                        I have placed an order via online for broadband connection newly and I got call from Airtel executive. I asked the details about which i heard earlier as if i pay the 3 months rental at a time installation charges will be waived off. It was so rude, Its is like if you want connection take the connection or else take the connection from who you heard and then she disconnected the call without giving any information. This was so disappointing me, kindly try to take necessary action, if possible.

                                        Details are below:
                                        Shobha Oriflame or (Airtel Broadband Hsr)
                                        number: [protected]
                                        Apr 30, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 25, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Kuruva,

                                        This is with reference to your post dated 23 March 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Karishma Chauhan
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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