Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2017
Airtel Customer Care's response Dear Deepak,
This is with reference to your post dated 2 March 2017.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 08, 2017
Airtel Customer Care's response Dear Deepak,
This is with reference to your post dated 2 March 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Mar 08, 2017
Updated by Deepak HR Hello team,
I dont see any resolution till date. Everytime i send an email Nodal and Appellate team, they will respond saying we have escalated this issue to the concerned team and will get back within 72 hours.
The latest email that i received from Airtel is they are not able to trace my documents and this request cannot be processed.
if this is the case why cant they take action on telecaller Rekha and Roopa? I have provided their numbers but yet no action against them.
Now my documents are with Airtel. What guarantee you give me that my docs will not be misused? Really upset with entire team from Airtel.
Mar 16, 2017
Updated by Deepak HR Team,
By the way can i know what resolution has been given?
When you say "The team are not able to trace my documents and this request cannot be processed." Is this called resolution? Now my documents and photos are with Airtel. What guarantee you give me that my docs will not be misused?
Oct 02, 2017
Updated by Deepak HR The issue was not at all resolved. Finally I made up my mind in porting from airtel to other network. I am now enjoying the good support from the different network.