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Airtel Complaints & Reviews

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Updated: May 20, 2026
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Airtel reviews & complaints page 1737

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vijen68
from Jaipur, Rajasthan
Aug 18, 2015
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Address: Jaipur, Rajasthan

Hello sir/madam I live in F44 prem nagar-2 gurjar ki thadi new sanganer road, sodala, jaipur pin 302019 I have been using airtel for than 8 years, And My Area is very very problem is Airtel Mobile Network, facing problem of call drop, Voice braking & not able to hear other person voice. Not able to connect call, other person not able to hear my voice & this problem is not just once in day, all the time I am facing this problem & not able make call. Can you pls look into resolve as soon as. I am facing this problem from past 6 months Sir Please solution to me And my Area Airtel Costumer thanks Reg. VIJENDRA MEENA [protected], [protected] F-44 PREM NAGAR -2 GURJAR KI THADI JAIPUR PIN 302019
Airtel customer support has been notified about the posted complaint.
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    vijen68
    from Jaipur, Rajasthan
    Aug 18, 2015
    Resolved
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    Resolved

    Address: Jaipur, Rajasthan

    Hello sir/madam I live in F44 prem nagar-2 gurjar ki thadi new sanganer road, sodala, jaipur pin 302019 I have been using airtel for than 8 years, And My Area is very very problem is Airtel Mobile Network, facing problem of call drop, Voice braking & not able to hear other person voice. Not able to connect call, other person not able to hear my voice & this problem is not just once in day, all the time I am facing this problem & not able make call. Can you pls look into resolve as soon as. I am facing this problem from past 6 months Sir Please solution to me And my Area Airtel Costumer thanks Reg. VIJENDRA MEENA [protected], [protected] F-44 PREM NAGAR -2 GURJAR KI THADI JAIPUR PIN 302019
    Nov 3, 2015
    Complaint marked as Resolved 
    Hello sir/madam I live in F44 prem nagar-2 gurjar ki thadi new sanganer road, sodala, jaipur pin 302019 I have been using airtel for than 8 years, And My Area is very very problem is Airtel Mobile Network, facing problem of call drop, Voice braking & not able to hear other person voice. Not able to connect call, other person not able to hear my voice & this problem is not just once in day, all the time I am facing this problem & not able make call. Can you pls look into resolve as soon as. I am facing this problem from past 6 months Sir Please solution to me And my Area Airtel Costumer thanks Reg. VIJENDRA MEENA 9602225519, 9784802165 F-44 PREM NAGAR -2 GURJAR KI THADI JAIPUR PIN 302019
    Airtel customer support has been notified about the posted complaint.
    Nov 03, 2015
    Updated by vijen68
    Hello sir/madam I live in F44 prem nagar-2 gurjar ki thadi new sanganer road, sodala, jaipur pin 302019 I have been using airtel for than 8 years, And My Area is very very problem is Airtel Mobile Network, facing problem of call drop, Voice braking & not able to hear other person voice. Not able to connect call, other person not able to hear my voice & this problem is not just once in day, all the time I am facing this problem & not able make call. Can you pls look into resolve as soon as. I am facing this problem from past 6 months Sir Please solution to me And my Area Airtel Costumer thanks Reg. VIJENDRA MEENA [protected], [protected] F-44 PREM NAGAR -2 GURJAR KI THADI JAIPUR PIN 302019
    Dear Vijendra,

    This is with reference to your post dated 18th August 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Sadhu Charan
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      K
      krishnas096
      Aug 18, 2015
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      Address: Bangalore, Karnataka

      I bought a new airtel simcard on 14/08/2015 from a distributor. After being 4 days now, my sim card is still not activated. I have called the distributor 20-30 times and he always tells me that it will get activated today, tomorrow blah blah. very disappointed by airtel's service. my airtel number that needs to be activated is [protected]. Krishna Sharma [protected]@gmail.com contact:[protected]
      Airtel customer support has been notified about the posted complaint.
      I bought a new airtel simcard on 14/08/2015 from a distributor. After being 4 days now, my sim card is still not activated. I have called the distributor 20-30 times and he always tells me that it will get activated today, tomorrow blah blah. very disappointed by airtel's service. my airtel number that needs to be activated is [protected].
      Krishna Sharma
      [protected]@gmail.com
      contact:[protected]
      Dear Mr. Sharma,

      This is with reference to your post dated 18th August 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Sadhu Charan
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        P
        Pinchu Mathew
        from Sirsi, Karnataka
        Aug 18, 2015
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        Address: Bangalore, Karnataka

        Airtel 4G claims to be a high speed internet but in reality after 3-4 months o[censored]sage the speed drastically falls may be they are allocating more connection in a given bandwidth which is permissible. The billing mechanism should involve both data usage and speed.

        For registering complaint they are charging the call @50 Ps./minute and then make the customer wait for at least 10 minutes which means 5rs/call/user and the internet data shows that there is[protected] subscribers assuming every customer has to call the customer care once the income generated will be

        [protected]X5=1, 041, 000000 Rs. which is really a smart way of making money by cheating the customers
        Airtel customer support has been notified about the posted complaint.
        Dear Mathew,

        This is with reference to your post dated 18th August 2015.

        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

        Look forward to receiving the required details at airtel.[protected]@airtel.com

        Regards
        Sadhu Charan
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Dear Mr. Mathew,

        This is with reference to your post dated 18 August 2015.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

        Regards
        Sadhu Charan
        Airtel.presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          B
          Balaji Padmanaban
          from Delhi, Delhi
          Aug 18, 2015
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          Address: Bangalore, Karnataka

          Hi, I have been using airtel for than 5 years. Recently i have changed to postpaid. From last month on wards there is no network or less network. People cant call me either they get Switched off or not reachable. Raised a complain in airtel.[protected]@airtel.com Ref:PO[protected] Your mails says 2 hours will call back. But it has been 24 hours now.
          Airtel customer support has been notified about the posted complaint.
          Greetings from airtel!

          This is in reference to your email regarding concern towards your airtel mobile number 97*******.

          I would like to inform you that as per our records the above number is very much active in status since 19/05/2015.

          Further, with reference to PO[protected], I request you to elaborate your request in order to enable us to do the needful.

          For further queries, please email. I would be delighted to assist you.


          Best Regards
          Pooja NP
          Service Specialist
          airtel

          the above is the mail received from cc, is that anyway related to the complaint. And also got SMS saying your complaint has been resolved. No one has turned up. Really frustrating.

          Planning for MNP, thank you airtel
          Dear Mr. Padmanaban,

          This is with reference to your post dated 18th August 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Sadhu Charan
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            K
            Khushbu86
            from Mumbai, Maharashtra
            Aug 18, 2015
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra

            I have changed sim to nano on 4th August, it was informed that after 48 hrs sms service will be activated but till now it has not been.I have tried complaining about the same at your customer care centre at 121 and also visited your service centre they have assured that service will be activated in within 24hrs. My mob. no. [protected].
            Jul 5, 2018
            Complaint marked as Resolved 
            activated sms service
            Airtel customer support has been notified about the posted complaint.
            Dear Khushbu,

            This is with reference to your post dated 18th August 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Sadhu Charan
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              M
              mmamoriya
              Aug 18, 2015
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              Address: Dhar, Madhya Pradesh

              Hello Sir, ,

              I have postpaid connection of Airtel ([protected]) & facing problem of call drop, Voice braking & not able to hear other person voice.

              Not able to connect call, other person not able to hear my voice & this problem is not just once in day, all the time I am facing this problem & not able make call.

              Can you pls look into resolve as soon as.

              I am facing this problem from past 3 month.
              Airtel customer support has been notified about the posted complaint.
              Dear Mr. Moriya,

              This is with reference to your post dated 18th August 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Sadhu Charan
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                skver0884
                from Bengaluru, Karnataka
                Aug 18, 2015
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                An Airtel executive with the name Aswath took my documents and 1000 rs cash on 5th Aug 2015 by commiting to the installation of broadband with agreed plan. after a day he calls me that the plan is not available. I asked to return my document and money he took for broad band installation. Its been more than 10days and he has not turned up to return the same. Seems like the sales executive of Airtel are use to such kind of frauds where in they poach the cash of the customer and sell the document copy for anti social use. This incident is of Sarjapur road bangalore. Airtel can contact me on [protected] for more details if they are really interested to take action against such frauds and deteriorating brand image.
                Aug 9, 2021
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Dear Customer,

                This is with reference to your post dated 18th August 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Sadhu Charan
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Customer,

                This is with reference to your post dated 18 August 2015.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                Regards
                Sadhu Charan
                Airtel.presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  M
                  M ahesh prasad
                  from Delhi, Delhi
                  Aug 18, 2015
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                  Dear Sir /Madam, This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you. Thanking you, Your's Since m gupta
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Gupta,

                  This is with reference to your post dated 18th August 2015.

                  Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.

                  Look forward to hearing from you.

                  Regards
                  Sadhu Charan
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  Airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our Products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Dear Mr. Prasad,

                  This is with reference to your post dated 18 August 2015.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                  Regards
                  Sadhu Charan
                  Airtel.presence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    J
                    Jamuna Mary John
                    Aug 18, 2015
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                    Address: Kollam, Kerala

                    I recharged my airtel mobile ([protected]) for Rs.500/- via federal bank on 16 august 2015. The amount is debited from my account but Recharge not done. Please do the needful. the details are below: Transaction Id:FNET[protected] Mobile Number:(Kerala):[protected] Amount:Rs.500.00 Date Recharged:16/08/2015 Thanks Jamuna Mary John
                    Airtel customer support has been notified about the posted complaint.
                    Dear Mr. John,

                    This is with reference to your post dated 18th August 2015.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Sadhu Charan
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      D
                      DigvijaySingh89
                      from Nagpur, Maharashtra
                      Aug 18, 2015
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                      Address: Nagpur, Maharashtra

                      Airtel send me bill of Rs12141 for 2g internet usage for the data that I have never used according to the "DATA USE" information that I got from there system I had a airtel postpaid connection(no:[protected]) under CUG plan, in which I have 2G data pack subscribed @98 rs and a rental of 149. I get 2GB free data in that. For a bill period of 05-July-2015 to 04-Aug-2015 I have incurred undesirable data charges. They send me the bill of Rs12141. My Credit limit is Rs3600. They have not send me any alert while my data usage was crossing 80% or 100%. Earlier I have all my bills in range of 100 to 400. I have only used data by frequently checking the data balance to avoid the excess data charges for that I''m having all the proofs. On 25July system gave me information that only 1)303.87MB is used against 2048 MB till 19:06hrs, 25july15. 2) 547.11 MB is used till 22:15hrs, 25july15. 3) 1036.18 MB till 07:38hrs, 26 july 2015, and 4) 1333.08MB till 12:56, 26th july. After this I deactivated the pack. Still after deactivating the data service on 26th july I got a message from airtel, pasting the exact message "Remaining 714.92MB of old 2G data pack can be used free of cost at current speed within this bill cycle" till 30th july I got this message. Still after this message they charged me Rs12141. I have showed the proof of the same at main office of airtel @Nagpur and registered a compliant.Reference number was 63891449, but 7 days past that request is in open state.They are saying that you will get a callback in 4 hours but not a single call came. I''ve mailed several times to [email][protected]@in.airtel.com[/email]. Also I''ve mailed appellate officer, but everytime he was giving me the the same explanation but not answering my only question that whether the remaining data information that I got from your system by sending message to 121 with "DATA USE" is correct or not. Because if they said it is correct then no charges would be applicable on me as still 714MB is remaining and can be used free of cost according to there message and if the information is wrong they this is the huge fault of there system so they need to revert the charges. I''m really mentally fustrated by this harrasment of airtel. Please help me.
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr. Singh,

                      This is with reference to your post dated 18th August 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Sadhu Charan
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Still my concern is not resolved..!!!
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                        K
                        kumud ranjan 007
                        from patna, Bihar
                        Aug 18, 2015
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                        Address: Patna, Bihar

                        Hello, till today no any genuine airtel customer team had contacted me, only some fraud persons called me on behalf of airtel and want the account details. i am just writing lastly to airtel if y take this matter seriously then its ok, otherwise i will move to the consumer court toady itself, i will make sure that i willl publicily publish with this issue, so that people let know how airtel doing cheating and fraud with the customer .whatever y take action let me inform on my no [protected]. thank you
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Ranjan,

                        This is with reference to your post dated 18th August 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Sadhu Charan
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          S
                          Shreekanta Seethareddy
                          from Chennai, Tamil Nadu
                          Aug 17, 2015
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                          Address: Bangalore, Karnataka

                          To Airtel, This is a complaint regarding the non-payment of my refund amount. Here are the particulars: I applied for a broadband connection last month and was promised a connection in maximum four days. But no one came for a week. So called the person who took my application by the name of Muzamil Nafees([protected]) again and told him my problem and he gave me a number to talk to. I called that number and the person told me that the connection is not feasible in my house. So I called Muzamil again and told him about it. He told me that he will call me later after talking to the guy. But he didn't call back so I had to call Muzamil back and then he told me that a new box has to be fitted it will take another 30 days, I told him that its okay as long as I get my connection. But again waiting for 10 days proved useless as when I called he told i will do do do which was very irritating to listen. So I asked for a refund and they told me to call another number (customer care). So I did and they told me that refund process has been started and I will get my money back on or before the 31st of last month. I waited till the 31st but didn't get any money so I again called customer care to ask about the status of my refund. I am keep on waiting but till now didn't see any development in my case so I called customer care about my complaint status and they told me that I will get my refund 10 to 20 days after the activation is rejected. So I called the number Muzamil Nafees([protected]) and asked him about my refund amount but nobody has communicating properly and i fed up with these people they are not behaving properly. so requesting airtel to take some intermediary action on this. Below are the particulars about my case. Name in which connection is requested- Shreekanta Seethareddy. Contact Number-[protected] Airtel Account Number-[protected] (The Number Given By Airtel Nodal Officer in the email reply)
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Seethareddy,

                          This is with reference to your post dated 17th August 2015.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com


                          Regards
                          Sadhu Charan
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            O
                            onlythesunny
                            from Gurgaon, Haryana
                            Aug 17, 2015
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                            Address: New Delhi, Delhi

                            Dear Sir/mam, Myself Pradeep Kumar. I have been complaint many times but airtel executive is ignoring my complaint continuously.. I want to discontinue my airtel postpaid number [protected] due to wrong bill charges in my bill please migrate my no into prepaid otherwise release my no for port out immediately. Thanks and Regards Pradeep Kumar [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Kumar,

                            This is with reference to your post dated 17th August 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Sadhu Charan
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              R
                              RisHi Rajj
                              Aug 17, 2015
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                              Address: East Singhbhum, Jharkhand

                              I have lost my airtel sim card and forgot the number. My details are: Name:rishiraj das, dob:11/05/1996, address:S/O:Ashish Kr. Das. H.no-2, Birsanagar, zone 9, rd no:4, jamshedpur, jharkhand-831004. Recovery no[protected]&[protected]. Email:rishi.[protected]@gmail.com. pls block my sim.. thank you
                              Airtel customer support has been notified about the posted complaint.
                              Dear Rishi,

                              This is with reference to your post dated 17th August 2015.

                              Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.

                              Look forward to hearing from you.

                              Regards
                              Sadhu Charan
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              Airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our Products and services

                              Twitter - www.twitter.com/airtel_presence
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                              Dear Rishi,

                              This is with reference to your post dated 17 August 2015.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Sadhu Charan
                              Airtel.presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                E
                                entityvsentityv2
                                from Hyderabad, Telangana
                                Aug 17, 2015
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                                Address: Bangalore, Karnataka

                                I wanted to port my airtel number [protected] of Bombay to Bangalore. However, even after visiting the Bellandur branch for more than 5 times with all the needed documents in span of 1 week (12thAug2015-17thAug2015), the representatives always informed that they have not received. However, they seem to have unlimited supply of post paid card.
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                                  R
                                  ranajsingh
                                  from Delhi, Delhi
                                  Aug 17, 2015
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                                  Dear sir, i am having prepaid mobile, ([protected]) from air tel. I am not subscribing to any other service except voice calls. I have a balance of more than rs 100 on 17 aug but whenever i was trying to make a std call i was being told that the balance is less and to take advance please press one. I had no choice but to obey and pay rs 2.5 extra. On the advance of rs 10. I made a number of calls to speak to any representative on the helpline numbers available and those provided by them but they do not have such facility.
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Mr. Singh,

                                  This is with reference to your post dated 17th August 2015.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Sadhu Charan
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Santhosh Kumar Ramesh
                                    from Surat, Gujarat
                                    Aug 17, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Airtel signal in my area has been very weak for the past 7 years. I have an Airtel 4g SIM but how can I use 4g when I'm not getting even 2g signal inside my house? Getting frequent call drops. Not only me but my neighbors too are facing the same problem. Compared to Airtel, Vodafone is taking steps to address the issue by laying repeaters in my area and boosting the signal. If the same problem persists for another week I'm permanently migrating to Vodafone and will advise others to do the same.
                                    Airtel customer support has been notified about the posted complaint.
                                    Are you ready to take these cheats to the courts. I am inclined to do so.

                                    I have the same issue with my 4G connection in Bangalore. I get a decent speed with their router but not with their hotspot

                                    Their backend "backward" team says that the signal is weak

                                    My contention is why sell a hotspot when you know that the signals are weak

                                    This hotspot is just about 2 months old

                                    I have recorded all the calls that I make these cheats and they make to my phone

                                    I am insisting that they put their comments in writing so that I can approach TRAI against them
                                    Dear Mr. Ramesh,

                                    This is with reference to your post dated 17th August 2015.

                                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                                    Regards
                                    Sadhu Charan
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Dear Mr. Ramesh,

                                    This is with reference to your post dated 17 August 2015.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                    Regards
                                    Sadhu Charan
                                    Airtel.presence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Airtel signal in my area is very weak. I have an Airtel 3G SIM and my brother has 4G sim but how can I use 4g when I'm not getting even 2g signal inside my house, even on my terrace? Getting frequent call drops. Not only me but my neighbors too are facing the same problem. Compared to Airtel, BSNL network strength is far better than Airtel. If the same problem persists I and my family will migrate to another network to other than airtel. My area is kawari teh nagrota bagwan distt. Kanra h.p 176047.
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                                      S
                                      Santhosh Kumar Ramesh
                                      from Surat, Gujarat
                                      Aug 17, 2015
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Airtel signal in my area has been very weak for the past 7 years. I have an Airtel 4g SIM but how can I use 4g when I'm not getting even 2g signal inside my house? Getting frequent call drops. Not only me but my neighbors too are facing the same problem. Compared too Airtel, Vodafone is taking steps to address the issue by laying repeaters in my area and boosting the signal. If the same problem persists for another week I'm permanently migrating to Vodafone and will advise others to do the same.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Ramesh,

                                      This is with reference to your post dated 17th August 2015.

                                      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                      Look forward to receiving the required details at airtel.[protected]@airtel.com

                                      Regards
                                      Sadhu Charan
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Dear Mr. Ramesh,

                                      This is with reference to your post dated 17 August 2015.

                                      We were waiting to receive your contact details to enable us to address your concern.

                                      Since we have not heard back from you, we trust your issue has been resolved.

                                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                      Regards
                                      Sadhu Charan
                                      Airtel.presence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        B
                                        Bindyachal
                                        from Bengaluru, Karnataka
                                        Aug 17, 2015
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                                        Address: Bangalore, Karnataka

                                        Please find the status of these Service Requests: SR 61438708 and 62934772 as closed and it reads "No Network Issue". I want to know who is the right person to get the information about how the customer care has updated "No Network Issue" and closed the SR without resolving it. SR 63066649 is still open and have no idea how many more SR will be opened to resolve one problem. Many mails from my ID was sent to 'nodalofficer.[protected]@in.airtel.com' and 'appellate.[protected]@in.airtel.com' but still the network issue was not resolved. The connections is barred and still the data usage is reflected and bills are getting generated. I have invested 3000 Rs for purchasing the Airtel wifi 4G device and got 1 signal with the speed is even poor than 2G. As per the last communication mail sent from Airtel where they are not able to contact me for fixing the issue but their payment recovery team has no problem in contacting me. ----This is in reference to your e-mail dated 08th August 2015. We tried reaching you on [protected] on 09th August 2015; however we were unable to establish any contact with you. Kindly write back to us with an alternate number. Further, a written confirmation is required from your end to activate the airtel number [protected], in order to process your request. Regards, Mohammad Qasim Customer Services bharti airtel limited ---- Please refer to the last update from 'Alfred Habil' where it was written that the issue will be resolved by 21st July. Today is 17th August. 2015. I am still waiting. I have communicated with following airtel executive but each time the contact person is changed: Mohammad Qasim, Alfred Habil, Sunita Lekhwar, Mr Amit and others (in the different mail chain sent to Airtel).
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Bindyachal,

                                        This is with reference to your post dated 17th August 2015.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com


                                        Regards
                                        Sadhu Charan
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Today is 21st August ...when I will be contacted for the same? Is there any turnaround time?
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