Airtel Complaints & Reviews

Hi, I have been using airtel for than 5 years. Recently i have changed to postpaid. From last month on wards there is no network or less network. People cant call me either they get Switched off or not reachable. Raised a complain in airtel.[protected]@airtel.com Ref:PO[protected] Your mails says 2 hours will call back. But it has been 24 hours now.

I have changed sim to nano on 4th August, it was informed that after 48 hrs sms service will be activated but till now it has not been.I have tried complaining about the same at your customer care centre at 121 and also visited your service centre they have assured that service will be activated in within 24hrs. My mob. no. [protected].

Hello Sir, ,

I have postpaid connection of Airtel ([protected]) & facing problem of call drop, Voice braking & not able to hear other person voice.

Not able to connect call, other person not able to hear my voice & this problem is not just once in day, all the time I am facing this problem & not able make call.

Can you pls look into resolve as soon as.

I am facing this problem from past 3 month.

An Airtel executive with the name Aswath took my documents and 1000 rs cash on 5th Aug 2015 by commiting to the installation of broadband with agreed plan. after a day he calls me that the plan is not available. I asked to return my document and money he took for broad band installation. Its been more than 10days and he has not turned up to return the same. Seems like the sales executive of Airtel are use to such kind of frauds where in they poach the cash of the customer and sell the document copy for anti social use. This incident is of Sarjapur road bangalore. Airtel can contact me on [protected] for more details if they are really interested to take action against such frauds and deteriorating brand image.

Dear Sir /Madam, This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you. Thanking you, Your's Since m gupta

I recharged my airtel mobile ([protected]) for Rs.500/- via federal bank on 16 august 2015. The amount is debited from my account but Recharge not done. Please do the needful. the details are below: Transaction Id:FNET[protected] Mobile Number:(Kerala):[protected] Amount:Rs.500.00 Date Recharged:16/08/2015 Thanks Jamuna Mary John

Airtel send me bill of Rs12141 for 2g internet usage for the data that I have never used according to the "DATA USE" information that I got from there system I had a airtel postpaid connection(no:[protected]) under CUG plan, in which I have 2G data pack subscribed @98 rs and a rental of 149. I get 2GB free data in that. For a bill period of 05-July-2015 to 04-Aug-2015 I have incurred undesirable data charges. They send me the bill of Rs12141. My Credit limit is Rs3600. They have not send me any alert while my data usage was crossing 80% or 100%. Earlier I have all my bills in range of 100 to 400. I have only used data by frequently checking the data balance to avoid the excess data charges for that I''m having all the proofs. On 25July system gave me information that only 1)303.87MB is used against 2048 MB till 19:06hrs, 25july15. 2) 547.11 MB is used till 22:15hrs, 25july15. 3) 1036.18 MB till 07:38hrs, 26 july 2015, and 4) 1333.08MB till 12:56, 26th july. After this I deactivated the pack. Still after deactivating the data service on 26th july I got a message from airtel, pasting the exact message "Remaining 714.92MB of old 2G data pack can be used free of cost at current speed within this bill cycle" till 30th july I got this message. Still after this message they charged me Rs12141. I have showed the proof of the same at main office of airtel @Nagpur and registered a compliant.Reference number was 63891449, but 7 days past that request is in open state.They are saying that you will get a callback in 4 hours but not a single call came. I''ve mailed several times to [email][protected]@in.airtel.com[/email]. Also I''ve mailed appellate officer, but everytime he was giving me the the same explanation but not answering my only question that whether the remaining data information that I got from your system by sending message to 121 with "DATA USE" is correct or not. Because if they said it is correct then no charges would be applicable on me as still 714MB is remaining and can be used free of cost according to there message and if the information is wrong they this is the huge fault of there system so they need to revert the charges. I''m really mentally fustrated by this harrasment of airtel. Please help me.

Hello, till today no any genuine airtel customer team had contacted me, only some fraud persons called me on behalf of airtel and want the account details. i am just writing lastly to airtel if y take this matter seriously then its ok, otherwise i will move to the consumer court toady itself, i will make sure that i willl publicily publish with this issue, so that people let know how airtel doing cheating and fraud with the customer .whatever y take action let me inform on my no [protected]. thank you

To Airtel, This is a complaint regarding the non-payment of my refund amount. Here are the particulars: I applied for a broadband connection last month and was promised a connection in maximum four days. But no one came for a week. So called the person who took my application by the name of Muzamil Nafees([protected]) again and told him my problem and he gave me a number to talk to. I called that number and the person told me that the connection is not feasible in my house. So I called Muzamil again and told him about it. He told me that he will call me later after talking to the guy. But he didn't call back so I had to call Muzamil back and then he told me that a new box has to be fitted it will take another 30 days, I told him that its okay as long as I get my connection. But again waiting for 10 days proved useless as when I called he told i will do do do which was very irritating to listen. So I asked for a refund and they told me to call another number (customer care). So I did and they told me that refund process has been started and I will get my money back on or before the 31st of last month. I waited till the 31st but didn't get any money so I again called customer care to ask about the status of my refund. I am keep on waiting but till now didn't see any development in my case so I called customer care about my complaint status and they told me that I will get my refund 10 to 20 days after the activation is rejected. So I called the number Muzamil Nafees([protected]) and asked him about my refund amount but nobody has communicating properly and i fed up with these people they are not behaving properly. so requesting airtel to take some intermediary action on this. Below are the particulars about my case. Name in which connection is requested- Shreekanta Seethareddy. Contact Number-[protected] Airtel Account Number-[protected] (The Number Given By Airtel Nodal Officer in the email reply)

Dear Sir/mam, Myself Pradeep Kumar. I have been complaint many times but airtel executive is ignoring my complaint continuously.. I want to discontinue my airtel postpaid number [protected] due to wrong bill charges in my bill please migrate my no into prepaid otherwise release my no for port out immediately. Thanks and Regards Pradeep Kumar [protected]

I have lost my airtel sim card and forgot the number. My details are: Name:rishiraj das, dob:11/05/1996, address:S/O:Ashish Kr. Das. H.no-2, Birsanagar, zone 9, rd no:4, jamshedpur, jharkhand-831004. Recovery no[protected]&[protected]. Email:rishi.[protected]@gmail.com. pls block my sim.. thank you

I wanted to port my airtel number [protected] of Bombay to Bangalore. However, even after visiting the Bellandur branch for more than 5 times with all the needed documents in span of 1 week (12thAug2015-17thAug2015), the representatives always informed that they have not received. However, they seem to have unlimited supply of post paid card.

Dear sir, i am having prepaid mobile, ([protected]) from air tel. I am not subscribing to any other service except voice calls. I have a balance of more than rs 100 on 17 aug but whenever i was trying to make a std call i was being told that the balance is less and to take advance please press one. I had no choice but to obey and pay rs 2.5 extra. On the advance of rs 10. I made a number of calls to speak to any representative on the helpline numbers available and those provided by them but they do not have such facility.

Airtel signal in my area has been very weak for the past 7 years. I have an Airtel 4g SIM but how can I use 4g when I'm not getting even 2g signal inside my house? Getting frequent call drops. Not only me but my neighbors too are facing the same problem. Compared to Airtel, Vodafone is taking steps to address the issue by laying repeaters in my area and boosting the signal. If the same problem persists for another week I'm permanently migrating to Vodafone and will advise others to do the same.

Airtel signal in my area has been very weak for the past 7 years. I have an Airtel 4g SIM but how can I use 4g when I'm not getting even 2g signal inside my house? Getting frequent call drops. Not only me but my neighbors too are facing the same problem. Compared too Airtel, Vodafone is taking steps to address the issue by laying repeaters in my area and boosting the signal. If the same problem persists for another week I'm permanently migrating to Vodafone and will advise others to do the same.

Please find the status of these Service Requests: SR 61438708 and 62934772 as closed and it reads "No Network Issue". I want to know who is the right person to get the information about how the customer care has updated "No Network Issue" and closed the SR without resolving it. SR 63066649 is still open and have no idea how many more SR will be opened to resolve one problem. Many mails from my ID was sent to 'nodalofficer.[protected]@in.airtel.com' and 'appellate.[protected]@in.airtel.com' but still the network issue was not resolved. The connections is barred and still the data usage is reflected and bills are getting generated. I have invested 3000 Rs for purchasing the Airtel wifi 4G device and got 1 signal with the speed is even poor than 2G. As per the last communication mail sent from Airtel where they are not able to contact me for fixing the issue but their payment recovery team has no problem in contacting me. ----This is in reference to your e-mail dated 08th August 2015. We tried reaching you on [protected] on 09th August 2015; however we were unable to establish any contact with you. Kindly write back to us with an alternate number. Further, a written confirmation is required from your end to activate the airtel number [protected], in order to process your request. Regards, Mohammad Qasim Customer Services bharti airtel limited ---- Please refer to the last update from 'Alfred Habil' where it was written that the issue will be resolved by 21st July. Today is 17th August. 2015. I am still waiting. I have communicated with following airtel executive but each time the contact person is changed: Mohammad Qasim, Alfred Habil, Sunita Lekhwar, Mr Amit and others (in the different mail chain sent to Airtel).

I got sms on my number from airtel, in this they mention a postpaid plan 600 mins, 300sms, + 1gb 4g data for 399 rental contact[protected] Sameer... I call on this number talk with mr vishal and they send there person to take my id proof. That person came on 04/08/2015 take my id proof and 250 rs. or tell me the no. active in 1 week. and today is 17/08/2015 no. is not active and they r not attend my call, they r doing wrong with us.. plz take same action against them. no. I try to port is [protected] my name gulshan singh m. [protected] thank u

I am a customer of airtel from so many years. My name is Saurabh Arora. I live in Laxmi Nagar, New Delhi. My contact number is [protected]. On 14 august morning, there was no network in my phone. I thought it would be temporary problem but it was not. I went to airtel they told me that since it is a prepaid number you have to get a new sim. I had to make so many calls but i was not able to do so. On the contrary what happened that some people called me and a person named Sunil who lives in Pandav Nagar, New Delhi. He told me that he lost his number and airtel issued this number to him. I got a new sim from airtel on sunday at 12pm and they told me that your sim will be activated in 4 hours. At 7, I called the customer care they told me that your sim is activated. It will start at the end of the day. But nothing bulged. My sim did not get activated. I was trying so hard all the time and finally my sim started around 2pm on 17 august. That person was making calls from my number and my balance which was around 140 it turned out to be 0 and when I contacted airtel regarding this they said we are not responsible for this issue. We cant do anything. Its not our fault at all. We cant help you out. They dont even tried to find out a solution although it was completely their fault as they issued my number to someone else. Its been such a bad experience with airtel in last 3 days that i cant express it in words. So torturous it was. I would not have demanded a compensation but they way they talked when i asked them to return my account balance it forced me to ask for it. Sir/Mam I need a compensation of Rs 1000 as talktime in my account. I want a reply as soon as possible because I am really upset with the acts of airtel from the past 4 days. Thanking you Saurabh Arora

I had requested for porting my AirTel postpaid number(+91-[protected]) from Mumbai to Bangalore circle as I had moved to Bangalore. Porting request (Id AM742763) had been generated on[protected]. It's been 9 working days since I had raised the request. Status of my MNP request is showing as NO MNP REQUEST RECEIVED when I checked it online today . The operator has delayed my MNP request intentionally regardless of several reminders. The intent is to charge me for roaming by getting things delayed.

Id: Manish.[protected]@gmail.com No. [protected] we have 6 connections of airtel in our home but airtels network is very bad in our area we can't talk continue more then 1 to 2 Mins, 2 Times i complained airtel about this Ref. No. (CINDL[protected]/[protected]) they assured me that they will resolve the problem within 72 Hrs but they did nothing.