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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
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Axis Bank reviews & complaints page 84

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R
Raj dedanadan
from Varanasi, Uttar Pradesh
Sep 27, 2021
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Address: Sector 1, noida

Mera account -1100 rupees kar diya hai. Maine kon sa jurm kiya hai bhai. Kyu garib ko lootna chahte ho. Bhai maine tumhari koi gaay ya bhains chura li kya. Sarm kar bhai. Paise ki jyada bhookh hai to, garib ko maroge.
Sun bhai, apna paisa mehnat ka nahi, khoon pasine ka hai. Detail -

A/C- [protected]
Ifsc- UTIB0002951

Bhai mujhe mera account up to date chahiye,
Axis Bank customer support has been notified about the posted complaint.
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    R
    Raj dedanadan
    from Varanasi, Uttar Pradesh
    Sep 27, 2021
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    Address: Sector 1 noida

    Why did my account do Rs-1101.50. Why? what did I do to you. You are very hungry for money. You will do anything arbitrary. I will complain about it and on social media - Facebook, Google+, Whatsapp, LinkedIn. I will make your bank's arbitrariness viral on every platform..

    Account - [protected]
    Ifsc-UTIB0002951

    Mera paisa refund karo, public ko lootna band karo
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 27, 2021
    Axis Bank Customer Care's response
    Hi Raj, we wish to inform you that your account is in lien for INR 1101.50 towards shortfall in consolidated charges. Regards, Team Axis Bank
    Sep 27, 2021
    Updated by Raj dedanadan
    Bhai, pagal samajh rakha hai kya, what is consolidated charge? And what is the charge of amount? Paisa bhai muft me na aati hai. 1101 rupees ek garib ke liye mahine bhar ki khurak hoti hai, chup-chap paisa wapis kar, chutiya mat bana bhai
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      R
      Recon PPI
      Sep 26, 2021
      Resolved
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      Resolved

      I am a Government Bank Employee with more than 30 years of experience and I have opted for Flipkart Axis Credit Card.
      The documentation has been done on 14th September, since then no update is given.
      As per the representative it takes max 7-10 days but its been more than that and no resolution.
      Even the representative took my salary slips two times saying its getting cancelled?
      So a Government Employee Salary details are not enough for this Axis Bank team that they r reverifying two times even though i have provided PAN and ADHAAR too.
      Really disappointing as i thought to buy in this flipkart sale but unfortunately i dont see any progress.
      Oct 28, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 27, 2021
      Axis Bank Customer Care's response
      Hi, we wish to inform you that the credit card confirmation status will be shared with you in 21 days. Regards, Team Axis Bank
      C1-[protected]-C1 ---- Application reference number
      Recon PPI's [Complaint's author] reply, Sep 27, 2021
      @Axis Bank : If i donot get reply or resolution from Axis within 21 days also because its been 17th day starting my application submission, what are the next steps?
      Thank you for applying for Axis Bank Credit Card, the final decision will be communicated within 72 hours

      I have received this email from [protected]@axisbank.com and 72 hours has passed already and also its 18th day today from the start.
      When can i expect a response
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        B
        Baban golhar
        Sep 26, 2021
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        Address: Yavatmal Mh

        I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy . I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
        This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 29, 2021
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
        Sep 30, 2021
        Updated by Baban golhar
        [protected]
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          G
          Genil
          Sep 26, 2021
          Resolved
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          Money in different ways .The consolidation charges are changing on monthly basis and recently I received a whopping consolidated charges of 1500 without any prior information & valid reason .This clearly shows that the bank is concentrating on ways to illegally take hard earned money from it's consumer.Pleade change the name to "Abuse " bank instead of "Axis ".Ashamed to be a consumer of this fraud bank for 5 years
          +1 photos
          Nov 1, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2021
          Axis Bank Customer Care's response
          Hi, we regret any inconvenience caused. We request you to share your registered mobile number, so that we can assist you further in the referred matter. Regards, Team Axis Bank.
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            S
            sumit0733
            from Surat, Gujarat
            Sep 26, 2021
            Resolved
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            Resolved

            I have salary account in axis bank since July 2019, but yesterday they deducted 1625 and GST from my account without any notice and fun part is that I didnt even got SMS or email of this deduction.
            its like thief or some loot, that they dont want that customer know abou this.
            Oct 30, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 29, 2021
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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              A
              anujsaf
              from Ghaziabad, Uttar Pradesh
              Sep 26, 2021
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              This is to inform you that I have an savings account with Axis from from last 3 years. Last Month (August)bank deducted over 2100rs from the account without in my knowledge even Bank statement not showing anything, I called to the bank they were keep saying system is down cannot fetch up the report.

              This Month (September) again they deducted again 1, 969.49 + GST 354.51(GST) (Consolidated Charges). without in my knowledge.

              Name: Anuj Chaurasia
              A/c - [protected]
              phone: [protected]
              +1 photos
              Oct 31, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              Axis Bank Customer Care's response
              Hi Anuj, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                Z
                zaheer Shaikh1926
                from Mumbai, Maharashtra
                Sep 26, 2021
                Resolved
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                Complaint for negative balance showing

                Address: Mumbai

                I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum...
                +1 photos
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                pawan matta
                from Koyyalagudem, Andhra Pradesh
                Sep 26, 2021
                Resolved
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                I have been levied 600 of charges by bank i have a limit of 30k transation which is graded up to 2 lakhs .Then why the charges are made and this is tooo much from bank to charge frequently.
                Oct 28, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 27, 2021
                Axis Bank Customer Care's response
                Hi Pawan, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                  S
                  salahuddinshaikh
                  from Nashik, Maharashtra
                  Sep 26, 2021
                  Resolved
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                  Last month axis bank deducted Rs. 1740/- and now they deducted Rs.2594/-, Almost Rs. 4300/- in just 2 months without any prior notice. When I try to connect with support for a complaint executive asks me to call in morning. WHAT THE HELL is happening here, seems the bank does not need customers. I want my money back. if you have already deduced money last month then what was the purpose of deducting the 2.5k this month.
                  Oct 31, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 29, 2021
                  Axis Bank Customer Care's response
                  Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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                    G
                    ganesh.shetty19
                    from Mangalore, Karnataka
                    Sep 26, 2021
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                    Address: Mangalore

                    I had a salary account from Axis bank since 2011 in 2015 I left the company where I had this account and in between where i used to have transaction here and there. Post which recently i had negative balance of Rs 250 and it was showing in account and I cleared this balance which was shown. Post which I made last month Rs 10 k and another 10k deposit in account and balance was clear till sep 25 and on 25 th same day I made deposit of rs 40k as saving but on 26 sep in my account bank has debited rs 11k as consolidate charges. Please help me to get my hard earned saving money back. Otherwise I will not trust our Indian bank anymore to do the transaction. Will quit any of the saving on the bank.
                    Oct 31, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2021
                    Axis Bank Customer Care's response
                    Hi Ganesh, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      S
                      Sidk05
                      from YAVATMAL, Maharashtra
                      Sep 26, 2021
                      Resolved
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                      Resolved

                      Amount to be credited is 549
                      Date of transaction:8sept 2021
                      On 8th of sept I order an item from Amazon worth 549 order I'd is[protected] due to some issues I have to return the item so the Amazon initiated refund from there side and given me an expected date of refund to be credited as 16th of sept but still as on 26 th of sept the amount is not credited to my account after contacting the Amazon team they said contact your bank and quote the following refund reference number-number-026398.
                      +2 photos
                      Oct 27, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 26, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
                      Dispute raised but no action till date
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                        G
                        gublum
                        from Bardhaman, West Bengal
                        Sep 26, 2021
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                        Address: Bardhaman

                        Dear sir,
                        I have a savings account with Axis Bank in burdwan brunch(city tower)a/c no[protected].Since more than twelve years. I have a complain about my balance. I was really shock to see Rs.2832 reducted as consolidated charge dated[protected] on my account without any prior intimation. No proper response from customer service on this . I am scared that how can they reduct money from my account without any prior notice.can you please help me to sort out this matter. Please return whole amount without any delay. please looking into this matter. Do the needful as soon as possible.
                        Regards
                        Kalpana Mukherjee
                        [protected]
                        Oct 31, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2021
                        Axis Bank Customer Care's response
                        Hi Kalpana, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                          C
                          chandra1437
                          from Chirala, Andhra Pradesh
                          Sep 26, 2021
                          Resolved
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                          Resolved

                          A/c no. XX867750
                          Debit
                          INR 3846.81
                          [protected]
                          PUR/GOOGLE*ADS4
                          Bal INR 1655.15
                          SMS BLOCKCARD last 4 Card digits to[protected], if not you-Axis Bank

                          Hello,

                          My account was debited by some google ads, ecom pur, but i haven't intiated any of the transaction how can money will be debited without any message or otp by using card also we can otp but here in my case i haven't get any of it simply money was debited how can the bank security was very weak in this case.

                          I need bank to do something about my issue.

                          Thank you
                          Oct 31, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 30, 2021
                          Axis Bank Customer Care's response
                          Hi Chandra, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                            B
                            Biplav Sarkar
                            Sep 26, 2021
                            Resolved
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                            Resolved

                            Cash Deposited in ATM machine but money not credited to account

                            Sir,
                            On 23rd September 2021 evening I tried to deposit Rs 40000 into my Axis Bank savings account No. [protected] through an Axis Bank ATM machine attached to Guwahati Kahilipara Branch but though the cash was accepted by the machine and when I pressed the confirm deposit button after few seconds the machine displayed that transaction timed out. Since that day bank office got closed by that time so on the very next day morning...
                            +1 photos
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                            Rishwan J
                            Sep 25, 2021
                            Resolved
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                            Resolved

                            Deposited amount but not credited with account

                            Address: 6/42,Vedapper street,Chengalpattu, Near Natham sup post office

                            I have deposited Rs 16000 at Chengalpattu CDM machine, but amount was not, credited with my account
                            Account No: [protected]
                            Amount: 16000
                            Date time : 25.09.21 & 19.38
                            Mobile No : [protected]...
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                            Srinu9848
                            Sep 25, 2021
                            Resolved
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                            Resolved

                            I have paid my credit card bill rs.23462 on 24th august and money debited from my account but it was not reflected in my credit card. After complaining I got refund on 18th september. So remove the late payment fee from my credit card bill. Please resolve the issue asap.
                            +2 photos
                            Oct 31, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Sep 25, 2021
                            Updated by Srinu9848
                            I have paid my credit card bill in time.
                            Verified Support
                            Sep 29, 2021
                            Axis Bank Customer Care's response
                            Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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                              Yash kasera
                              from Agar, Madhya Pradesh
                              Sep 25, 2021
                              Resolved
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                              Resolved

                              Sir,
                              I had want to withdraw money from Axis Bank account on 27/08/2021 the money debited but cash not received from atm . Amount was detucted twice from account but I had got only one time refund .I complaint to Axis Bank but they had not taken any action till now.
                              Oct 27, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 25, 2021
                              Axis Bank Customer Care's response
                              Hi Yash, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/sub-issues/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
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                                Lalmuanzuala
                                Sep 24, 2021
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                                Address: Venglai, Lunglei, Mizoram.

                                I have ordered an item worth Rs.5028 (Order#[protected] on 9th September 20021 from amazon and return the product due to some reason on 10th September, 2021. Amazon has successfully processed the refund on 11th September 2021 with Refund Reference Number (RRN): 002252. But till today, (ie. 24th September). The money was not refunded to my bank account. Please resolve this issue as soon as possible. I could not reach customer care for this issue and the local bank could not do anything about this!
                                Axis Bank customer support has been notified about the posted complaint.
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                                  santhosh shanmugam
                                  from Bengaluru, Karnataka
                                  Sep 24, 2021
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                                  I called so many times for use my redeem points and block my one of axis bank credit card but there is no proper response. Last call I spoke one of the phone banker they my card is not showing

                                  Today I called couple of time in the morning they said sever is bussy. They always asking to call back and finally they said I am not axis bank card holder. They disconnected my call with out any notification

                                  My card number end with 4624 (neo card )

                                  Please take necessary action
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Sep 24, 2021
                                  Updated by santhosh shanmugam
                                  19th Sep - I called for block my creditcard they said need to pay full amount.

                                  22nd Sep - I paid full amount and called customer care question about my redeem points use and can't access website. It is not allowing. they said wait for 24hrs then only you can use your redeem points and then block card

                                  24th Sep 10.57 AM - I Called. They said server is not working asked me to call in next one hours

                                  24th Sep 11.15 AM - I called. They said again server is not working asked me to call in next 2 hours

                                  24th Sep 12.58 PM - I called. They said again server is not working asked me to call in next 2 hours

                                  24th Sep 06.16 PM - I called and asked about I can't use my redeem points. Now phone banker is telling you have sent email for this. I very Disappointed after 4 to 5 call they asking me to send email. I questioned why guys not said in first call for this when I rais they complaint. No reply from him. Finally he said I will take request it should take 5 working days for fix this issue. Worst case I very Disappointed for this kind of service and disconnected my without any notice.

                                  24th Sep 06.37 PM - another phone banker attend my call they said your not a axis credit card customer. Your credit card is not showing and connected to other girl. She not listen my words. She not allow me to speak and transferred my call to manager. Finally not one attend my call.
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