BYJU's Complaints & Reviews

May 22, 2020

Updated by Clemo Zone I had purchased byju's for 3 years with a high ambition that it will be my guiding force to clear my competetive exams. But leave alone guiding hand, it is not a proper supplement too. The inly thing i can admit to be good is majority of their available video lectures. Now the cons i faced as a premium user
•less details in videos
•incomplete syllabus for competetive exams
•useless doubt solving forum ans they copy paste from google
•unlimited practice more precisely limited problems appearing unlimitedly
•mentor, more precisely the "how's your studies going" person and referring to students portal 1000 times as if it is god's own website forum
•when classes are arranged by mentor they are resolved by other mentors who pretend to be experts, they will ask you for time and they will browse google and read the wikipedia for you. (In a nutshell topic expert - google assistant)
•they provide workbooks (Sounds very premium huh!). They are the most most basic questions like for eg: you are studying vectors questions are what is vector?
What is a null vector?
How to represent a vector
They claim we end up making notes. But you end up making such notes which are self sufficient to get you 60% in boards (Leave alone jee, neet)
•not at all focussed on problem solving because they solve around 5-6 problems of a topic. Just focused on creating graphical videos which they claim to outsource your mind's work of visualisation.
•everything the counselor will say will sound very appealing to everyone. But why doesn't the company look up that they are middle class people who look up to them as saviours of child's career. People are ambitious and why doesn't this billion dollar industry byju's understand it must make billion hearts happy and a billion dollar by misleading people.
•primary and middle school advertisement going on on tv screens actually properly depict that byju's is only suitable for those students. It doesn't have that power to help students crack jee or neet that requires hard (Very hard) labour.

If i had a little more hope that this might bring a change on a large level or even on personal grounds, if i was assured that i would get my money back i would have continued to highlight more points. But i am very demotivated

Hope i get my money back

From the most unsatisfied byju's premium subscriber and a middle class boy

May 18, 2020

Updated by Sumit Kumar Majumder The above image is a photograph of my conversation with byjus Cancellation manager...who hasn't replied to this mail(which was the last mail ) from my end