Club Factory Complaints & Reviews

I want to return the product order no. So80006886 which i ordered from club factory as the product is of poor quality. The watch is too light and even the color is dull. The look is very unimpressive.

I want to return this product as this is not exactly what i saw online.

I want my money back as the watch is very undesirable.

Please look into my matter asap....

The order was placed in the month of December on 17th, delivery date was scheduled on Jan 4 but till date I am not able to track the order,
Message of "no information yet" gets displayed when I try to track it down.
Nothing gets displayed under the label of paid orders.
Tried to contact connect through customer care but could not reach any of your authority

Either get it delivered or kindly refund the...

My sister riya chaudhary order something from club factory and end up getting some other product and paid the price cash on delivery. So when she searched for customer care no. Of club factory she found a page in google search where the no. Was given ans she called the customer care said her to give the picture of atm debit card both sides for refund. As she dont have debit card she took the card of her friend. He asked for otp and 19000...

Order number is so73885078. I recieved 13 items.. I returend in that 6 items. Ur guy picked that 6 item parcel on 27 december 2018 & i got the confirmation messege on 29th december from club factory that returned parcel picked up... But still i didnt get my refund.. Pls do refund asap... I called customer care but worst service they didnt give any solution hold the lines for so long,, no responce... Continuesly i do chat but no solution......

Order number is so72373936.. I recived 8 procuts on 13th december... All r worst so i returned on same date but still no pickup & no refund... Ur customer cae girl executive call on 29th december 2018 that pick up guy will b come but still no pick up of parcel... I need my refund. Total order amount is 3341.98/-... I m suffering from 1 month due top club factory... I will go in court... I continuslly on chat... Customer care number is on...

My total redundable amount was rs 334 out of which i recieved only rs 125. The costomer care executives are not helping at all. Everyone is repeating the same thing again and again that i have used the remaining amount to make payment for another order. But the truth is that i had made the payment for that order far before i had asked for the refund. Then how can i make payment from the money that i didn't have?
*the conclusion is...

I ordered a product from club factory on 27dec2018 my order number is so80530591
I got sms that my order is shipped by ecom express on 31st dec 2018
From delhi what today is 6th jan and i not received my order
It just takes 6 hours to delhi to my address
I asked ecom express then they said they not got the shipment yet from club factory
So this is club factory lies that they shipped my order
I want...

I want to change the ring size becoz it became big size plzzz i forgot to see correct size plzz change the size i[censored] can if it is big size i am not satisfactory so it become unsatisfactory if we bought anything it should give satisfactory if not what is the use so that's why i want to change the ring size try to help me i want that ring it is beautiful...

Plzz cancel my oder;i have ordered by mistake sorry for the trouble, my order no is so81823235, plz try to understand my problem, i really liked ur product, but now i am not interested to buy, i love ur product, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, lt me know soon, i am sure that u will cancel my order...

Dear cf and staff .As i had already placed the complaint before several times about my missing item ..that is casual school running hoodies ...Order no:SO77026346
Total amount, Rs :1546.45
Item 1 :top quality vest shirt
Item 2 :casual school running hoodes two pieces ...
I have not recieved the 2 item .
But i have paid the entire amount to the ecom deluvery service...since i got a message from youll saying...

For an item i paid with sbi internet banking amount got deducted from my account but order is not placed. I contacted sbi they said payment went to merchant and they closed the complaint. Club factory customer care won't bother to reply. I called cf they said to chat with live chat support. Chat support won't reply to the question s according ly. My amount is lost in between. I don't know whom to ask. No one is taking responsibility....

I ordered pair of shoes but there were no laces received and the quality of the shoes were pathetic. I requested a return they charged rs 90 to return the product.. Still i returned it. It's been more than 10 days of pickup now today my refund history page is showing that refund has been issued but i haven't got any money in my club factory account. When contacting to jan299fcservice they always say to contact through chat and when i contact...

I have ordered jacket at club factory on 17 dec 2018 (Order # so76750788
) however status of courier tracking # is showing as delivered on 30 dec 2018 but we have not received the shipment till now. No response from the club factory and courier people. I am trying to call to courier people but there is no valid number and also called to club factory people but they are not responding...

Dear sir/madam,

I am purchase leather jacket but after receiving i am checked and found size small, so jacket return through your courier service and i am asking for return our amounts his told you call customer care for refund money, after next day i am call customer care for refund money so customer person asking our bank details for return our amounts rs. 1925/- but after some minutes rs.11350 deduct our bank account.br...

I m calling in club factory customer care number i.e [protected], [protected] and his name is ajay kumar .. I dnt know this name is true or not .. I am calling these two number and I just change replace the order but he said I can't change here you order and he said one order is ur cancelled so I can refund ur money so give me share ur atm last six digit number and expire date and I can give him after few tym he deduct my all money in...

I ordered a product on 2/1/19 from club factory but my order has not been placed having order number so 81626468 and money has been debited from my account despite of order is shown unpaid .I have contact to club factory customer care but they said to me that they have no information about this order no . I have tried to contact club factory support but get no reply
Kartik kumar
Date 3/1/19
Thanking you...

Dear Club factory Team,

This is being to inform you that i purchased Mini tripod from your APP club factory & today i.e. 17 Dec 18 i got it but product i found after opening the packaging there is only tripod & mobile stand (mount/holder) is missing in the box so please refund my cash and investigate it from your side
I have uploaded video on you tube to aware other people
( https://youtu.be/z8xHyl5uIMg )br...

Actually i m calling in club factory customer care number i. E [protected], [protected] and his name is ajay kumar.. I dnt know this name is true or not.. I am calling these two number and i just change replace the order but he said i can't change here you order and he said one order is ur cancelled so i can refund ur money so give me share ur atm last six digit number and expire date and i can give him after few tym he deduct my all...

This is my s[protected] order no. Booked 5/6 days before. Unfortunately canceled msg is come from your side to my mobile. I want to know why canceled my order? First time gave order but you send me canceled msg to my mobile. So why i want to know please?
Can you rebook my same item order again?

Order no: s[protected]
Order date:25/12/18
Canceled date=03/01/19
Rebook this order...

Last month i have purchased kids cap and den materandy pregnancy belt n have apply for free gift which should be of 596₹ but still my free gift is not confirm how could i will get my free gift
More product i have purchased from club factory all the product are excellent good quality i am happy with the every purchased of product
I do request u plz also give my free gift as quick as possible...