Club Factory Complaints & Reviews

I had ordered for 3 items on the club factory website and then entered all the delivery details. After placing my order it showed me the payment section. I chose paytm and entered my paytm number and otp. It deducted the amount from my paytm account and I got a notification on paytm saying the money has been deducted. But on the club factory website it says error. What do i do. My money has gone but there is no order confirmation. Please...

I have place an order in club factory. I have ordered a sports in - ear bass earphone (Order no. So[protected] and paid rs 223.00 by debit card, on 2018/12/07 at 15:23:31... I have not received the product yet... Everyday i tried to track my tracking id [protected]... But on 14th december at 03:42 pm, i received an massage..."your order has been returned due to multiple deliver attempts.." i tried to contact express bees executive and club...

I have ordered mens leisure jacket cost rs 924.91 on 26 nov 2018 and it was delivered on 06 dec 2018 and the product which i got was looks like of size m and i ordered size of xxl.
The size tag was also intensionally removed or cut so i returned the product and they charged me rs 90 as pick up charges
What type of service is this first delivering a wrong product and later charging for the same.
I need my pick up charges...

I ordered a sling bag few days ago and I no more want that please cancel it.It was paid through paytm.The customer care service is also not available and no customer care executive is picking up the call..I want my order to be cancelled.Kindly cancel it as soon as possible.I want the refund in my paytm wallet.

Order no. SO76610908
Anjali Chaubey...

Ordered an item. Everything was going well then i opened the app and saw that my order has been cancelled by club factory itself. Also it is showing that the money has been refunded to me but when I try to use that amount to purchase, it is asking me to enter my payment option. If you have my money than why should again use my money to purchase.

Now I am requesting you give my refund as soon as possible.

Order...

I have received a unordered product.so i have to return it now.so kindly receive my product and refund my money.The order number of the product goes like this S[protected].I am calling your customer care from a coupel of days but my calls are neithered answered.I have explained all about this to the delivery boy but he did not understand and told me to go the app and return the product.I just went through the application to return it but in...

Ordered on 28th Nov'18, supposed to be delivered on 17th Dec'18, customer care tells only one thing "will be delivered today", but no result. So how many more days? No tracking info other than 17th Dec deadline and a compensation of 65 rupees in the wallet. No local area contact number of delivery partner expressbees. There should be one for the customers and also they don't send any text about delivery....

I want to return my product becoz I m not happy with ur product n also ur poor service its my ist time shopping experience about ur online product n its worst so i have a big complain about u n ur product i buy small chain crossbody bag that is so disgusting n wnt to return to u ..n tell u one i m not home in these coming nxt three days so i also req u to i[censored]r company snd a courier guy to take this product thn he will not come in between...

I ordered watch from Club Factory. But it is not working
My order id is SO76611778 and I want to return this product. Please let me the procedure how to return..
Please let me the producer and I want refund money, worst company and worst costumer experience. Fake company from China. Please don't use this website.
Hope to get proper guidance from this site as they are not replying on facebook too...

I have order one bluthooth hansfree, but some where parcel not received at my address and money not refurnd.
The customer care executive took my card number and otp once for refund my money but he took 56k from my account now he will not responding and no customer care executive response

Date of incident : 19/12/18
Mobile no of that executive :[protected], [protected]...

My guest order, (So[protected] was deliver. I want to return it. Kindly help.
I am highly disappointed by your service. Since morning i am trying to reach you over phone and line is busy. Worst quality products and different size, have been delivered. No option for returning a guest order in your website.
A working person can not afford to spend entire morning just to connect you over phone....

I ordered two products from club factory, when the delivery boy came to my destination for i was nt there i was in office, then i told him to deliver on sunday 9th dec, but no delivery has been made. Now when i am calling them they are not responding. I want my order delivery go be soon, plz help me to get my order and kindly take appropriate action towards the club factory... Thanku...

Club Factory — lucky draw fraud

8 Reviews
An Anuragbholudas on Aug 30, 2018
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I got a sms from Club Factory that i won a lucky draw and they are giving me 2 options, option 1 is Tata Safari and option 2 is INR 12, 60, 000 money prize. So I tell them that i want to avai the money prize, Then they told me to submit INR 6, 499 charge to process my payment, I gave them INR 6, 499 but after...

Hi
I had ordered a wallet through club factory my estimated delivery date 13 Dec today is 18 December
I haven't received my order yet my order tracking number is [protected] can you say me the status of my order if doesn't possible refund the amount as soon as possible waiting for the response with the best possible solution to my problem .....

A club factory servant took my money from the bank account, and not returning. And right now he is avoiding my calls. I had 5k in my account, and now it's nil. That servant told me that hr needs my card number and then he took away all the balance. And not even the club factory customer care is picking up the call. I'm not even able to file a complaint anywhere....

I have returned 4 items on 27.11.2018 as follows :

1) Order No : SO65145569

Couple Opening Ring - Male

2) Order No : SO64886628

Couple Opening Ring - Female
Elegant Fashion Metal Sunglasses
Temperament Square Stud Earings

Items has been delivered to club factory by 30.11.2018 (Tracking Details Attached)

But yet I have not received the refund......

I ordered yellow jacket from Club Factory. But color is worst and size too.
My order id is SO73785020 and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
Please let me the producer and I want refund money, worst company and worst costumer experience. fake campany from china . Please don't use this website.
Hope to get proper guidance...

I paid 220.89 to purchase a ear phone on Nov 21, 2018 the tracking status was, it will be delivered approximately on dec09, 2018. but still now I didn't receive.Ecom service didn't attempt any delivery reports or they didn't make a call to me while coming for delivery and I got a message that improper address so delivery attempt failed now finally due to many attempts my order is returned back and the ecom is saying me to reorder and pay...

I had ordered a shirt on 01/Dec/2018 and the delivery day was by 27/Dec/2018 then suddenly on 10/Dec/2018 it was cancelled and the amount was refunded then I ordered the same product on 11/Dec/2018 and the product was reached me on 15/Dec/2018 it was really good, then I opened the package and see it the bad experience of my life the package was as if sumone has been used it and the wrong item the I am calling the customer service every second...

I ordered a set of 4 bags. The biggest bag in it is damaged. I have to return it but when i am clicking on return option of my order its showing that it is applicable within 9 days of delivery. And my order is already delivered still that option is mot working. I have to return this order as it is damaged. But one thing is clear club factory gave me worst shopping expercience i ever had. And you are the worst of all online shopping websites....