Club Factory Complaints & Reviews

Hello, i have following order details.

Dear customer, your clubfactory "pre-paid" shipment awb[protected] is out for delivery by ecom executive ph: [protected] pin: *

I received this message on 8/12/2018. The delivery boy called me and i was out station that day. I asked him to deliver the product the very next day.

After that i never received a call from the delivery boy and number mentioned...

Very disappointed with this service after 10 days wait my order cancel because it's out of stock i m not responsible for that i hv order on 14 december 2018 or was confirm order on 24 i got message that my order is cancel very irresponsible answer i got from cc i want that company should take action on this because it's not acceptable how company can cancel order like this very bad service you are giving...

I ordered a cotton trouser order no. So51358839. The trouser delivered to me was not my size so i returned it under refund i'd no 2133141. Even after the elapse of over 3 months, the refund has not been received. Although i received a communication on 22.10.2018 that the refund has been credited to my account. The details of the account wherein the refund has been credited is not given. It seems to have been sent to some wrong account. You...

I made a purchase of a bag and made the payment as a guest user as i hadnot made any account with club factory yesterday (23 dec 2018).

I made the payment via paytm wallet but the next screen was error screen.

Money got deducted from my paytm account but i did not get any email or order reference number.

Unfortunately i cannot quote the order number...

I did ordered 3 items from this site which costs 3500 but i didn't like the quality so i return they took they said it takes 3 4 days to refund but i got no message no email nothing from the company they just scammed my money and my order number is (So[protected] pls take action against this i need my money or i will take further action against your company club factory...

My order number is so72363335. I have ordered a watch at a sum of rs. 673 on 3rd december 2018. I have received the order on 12th december 2018 but when i opened the packet it was a women's wear sweater. Since the day i am continuously requesting club factory support for the redressal of my problem and have asked for refund. But all are they doing is nothing and only telling me that my case is being referred to their senior but now they are...

Ear rings set which i ordered was not came as show in picture.. So i returned it my money was not refunded and this bloody club factory not responding.. I want to file a cyber case regarding this.. How can u make such a fool.. As we used many applications this was totally wrong... Totally fake i[censored] can't resolve this.. Get ready for the consequences.. It's nearly 3 months.. No respone from u people.....

My order no is so67031133, i ordered a comb from club factory for which i done my payment through paytm of 175 rs. After receiving the product i found that product is of very bad quality so i returned that product to club factory but they didn't refunded my money of rs 175 in my bank a/c rather they only refunded 85rs on club factory factory which i am unable to use it....

I ordered a black shoe from club factory. But the size seems to be bigger.
My order id is so75070634 and i want to return this product. Please let me know the procedure of returning it and i want to refund money. It would be helpful if this happens asap.

I also tried contacting those people and unfortunately could not reach them.
Hope to get proper guidance from this site and this issue gets resolved quickly....

My order number is so77550516. My order has been shipped and payment has been made. But i am not able to track my order. The xpressbees has no track record and the club factory customer service doesn't ever answer my call.
I want to know where is my order.
The mail clearly specofies that the trackkng details will be available.in 2-3 days..
More than 4 days gone by and i have no idea where my order is. And no details...

I placed an order day before yesterday and amt. Also deducted from my bank a/c and its been about 48hrs, but my order is not yet confirmed and status of that order is showing unpaid. I contacted club factory customer support the whole day yesterday but no one was picking my call and i tried to contact through chat but there also, no response from their side. 48 hrs ago also they wer saying... Working on ur issue. Now after 48 hrs also they...

My order is return please give me my money back my no was wrong that why my order is return
My name is anil barwa
Address teacher colony near sai mandir
Begumganj raisen mp

I request please give my money back

https://m.clubfactory.com/product/1886870?channel=whatsapp&utm_source=AppShare&utm_medium=Share&utm_c...⇄

Dear team,
My tracking number[protected]. I have ordered shoes worth rs 988 on 5th dec and expected delievery date was 21st dec and today is 22nd dec and i havent recieved my order yet. Im a student studying in london and i have visited india for few days to meet my family and im going back on 25th dec and i had to take the shoes along with me as later on its of no use for me. My shoes have reached delhi custom on 9th dec. Your service...

Today i was ordering a clutch from the club factory app and while i mafe the transaction... It stopped in between and error was shown. I have a message from the bank that the amount has been deducted. But in the orders section of the app it is showing that it is unpaid. Kindly refund my payment and please do resolve my issue urgently as it is very important....

I've ordered from club factory with the tracking number [protected] on 23rd of november and while tracking, information shows that the product has been delivered which is incorrect. I've not received any product yet and never got a call from delivery guy i've already talked to the customer care service they say check it from your neighborhood maybe they've got them.. How can a guy give any of my product to anyone else without my knowledge....

My order number is SO74650009. My order has been shipped. But i am not able to track my order. The xpressbees has no track record and the club factory customer service doesn't ever answer my call.
I want to know where is my order.
The mail clearly specofies that the trackkng details will be available.in 2-3 days..
More than 2. Weeks gone by and i have no idea where my order is. And no details of it with the courier...

I ordered an item and due to some issues tried to return it following the steps.
But now it has been more than 20 days and i haven't received any calls for the return yet though last thrusday i received a text about the return schedule but no one showed up and later on i got a text that the 1st attempt for the return was cancelled.
Help me in this regard....

Hi,

I aishwarya kumar, had done an online deal from club factory which was cancelled and i called at their customer care regarding refund details.

I found a number : +91-[protected]

To which i drafted a complain and they asked for some details and my atm card number. After which they sent me a link through which they cheated me by making a false transaction of amount: rs. 1, 72000.

I...

I want mens one but i have choosen golden color i want mens one i don't know weither i will get it or not pls make sure it would be the mens one order no so77271759 i want the mens one change it i have selected the golden one but i want the mens one which is black pls asure me the mens one my delivery date is 6 jan 2019 it is shipped but i want it changed to mens one...

I have ordered a BTS hoodie for my birthday. Though I received a message that I will receive it early at 20-21 december but, still there is no update or either a method to track the order. Also, whenever I try to connect with the delivery service they ask for docket number so, at least provide that.
This is my order number:SO74378678
I need a solution for this quickly as, my birthday is at 25th December.
And also, provide...