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Delhivery Complaints & Reviews

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Updated: Jul 4, 2026

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525

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3348

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Delhivery reviews & complaints page 171

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I had given a shipment to the delivery centre in pune for mumbai in 5/31.
The shipment is still not delivered and the customer service number is turned off and i keep getting same response via email to wait for 24 to 48 hrs.
No one cares about the customer.

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M

Mb110

from Powai, Maharashtra

Jun 21, 2020

They are just giving me assurance that it will be delivered in 24 to 48 hours.
Does it make sense if someone does not get the product or shipment on time when it's needed? I had such a big inconvenience i can't explain and my shipment is I think lost.

M

Mb110

from Powai, Maharashtra

Jun 25, 2020

Hi consumer complaints team,

Please help me as I am really not getting any other response from the delivery customer service besides asking me to wait for 24 to 48 hrs. I am really hoping you can help me.

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Ordered a microwave from TATA CLIQ which is shipped through Delivery Courier tracking id :[protected] . my item is not getting delivered from so many days it's in the wrong hub looks like it's misrouted. I filed several complaints on delhivery helpline but no resolution. My pincode is 148021 & its delivery centre is Malerkotla. Malerkotla is a delivery centre hub where my parcel will be out of delivery & delivered to my home address but this time the item reaches Ludhiana hub which is the wrong hub. please send my parcel to the right hub so it can be delivered to me. my item is stuck in ludhiana hub from 13 june 2020 its over 7+ days now no resolution provided by delhivery. Very worst service from delhivery . i have also file complaint on consumer forum.

Jun 25, 2020

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

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Hi team,

Tracking id[protected].

This shipment was not delivered to the amazon warehouse.

Problem - i has return amazon parcel through this courier company on 22 may but till day amazon warehouse not delivered his courier but when he track his courier they showing his parcel was delivered. So he contact to the amazon order #[protected] but they investigate two times about his parcel or they given him all proofs of non delivery this time both company denied to help the consumer.
Amazon not refund his money till if they not received parcel. (Courier boy name - manish kumar contact no - ([protected]).

Kindly investigate on this issue and refund the money.

Warmest regards,
Amit kumar

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Company Name- Delhivery company
Service- courier
Tracking id[protected]
Consumer Name- Amit Kumar
Amount- 117.90/-rs
Date of courier- 22 May 2020
Problem- He has return Amazon parcel through this courier company on 22 may but till day Amazon warehouse not received his courier but when he track his courier they showing his parcel was delivered. So he contact to the Amazon Order #[protected] but they investigate two times about his parcel or they given him all proofs of non delivery this time both company denied to help the consumer so he wants lodge grievance.
Amazon not refund his money till if they not received parcel.(Courier boy Name- Manish kumar contact no- ( [protected])

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How can your service guy return my product without consulting me? I needed my shipment very urgently when i call the courier guy and asked about it he says that it was auto returned service guy named ajay singh delhivery office chunar, mirzapur the guy said go and complain anywhere nobody is listening

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My parcel from delhi had been picked up on 11 june, and was supposed to reach hyderabad by june 14.

It is the 17th, and the parcel has not moved from delhi since june 11.

The customer support is non-existent. Emails are not read for days, no human can be reached on call, and the pickup guys ignore my call when i asked for help.

The parcel contains highly valuable items, which you are liable for.

A non-existent customer support like this only makes me feel the parcel has been misplaced and i would have to take legal action.

Aug 10, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2020

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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Delivery executive hasn't called me (Customer)
Delivered to wrong address
Completely wrong address
Without sharing otp how he delivered
How such irresponsible
Stupid services

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Hi i had recently bought a motherboard from vedant computers and it was to be shipped and delivered by buy a courier company named delhivery with an order number - ecz507496
Tracking number[protected]
I was scheduled to receive the delivery on 16th of june. At around 7:00 p. M. I received a call from the delivery guy saying that he could not deliver because of his issue with the transport vehicle. He then said that he will be delivering it the next day that is 17th of june. But even after inquiring he failed to deliver the product. After repeatedly calling him on the number he did not receive it and one time he rejected the call. This kind of behaviour is unacceptable and i want stringent action to be taken against him for wasting the customer's time. This is his mobile number[protected]. I'm providing it because i couldn't get his name.

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Hello team,

This is with regards to a shipment which was supposed to get delivered on 08.6.2020. It has been more than 10 days. No proper response on email. Customer service doesn't answer the call.

Here is the screenshot - ttp://prntscr.com/t1ay6v

Worst services ever.

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My parcel was shipped from pune on 2nd of june 2020 and it was supposed to reach my location siliguri -734001, tracking number[protected] on by 8th of june 2020. But today it is 17th the parcel has not yet reached me and its location is still show as it is somewhere in their bhiwandi wearhouse. And i have no idea when and how am i going to receive the parcel. I need my parcel as soon as possible. As it is harming my business.

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My order has been stuck in bhiwandi location of ssn logistics (Delhivery) & it's 5 days past delivery due date and yet there is no status change or update.

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Jun 16, 2020

Updated by Harsh.k504 Tracking id[protected]

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H

Harsh.k504

Jun 27, 2020

This complaint is still open,

H

Harsh.k504

Jun 27, 2020

This complaint is still open,

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I am a delhivery client. I ship LEDs through delhivery to other states.
This month they damaged 3 of LEDs ( 40 Inch LEDs) i sent. Whenever i send mails to their client support, they never reply. The are just running away, Just avoiding my mails. Last year i faced losses because of their lame behavior too.
I am paying them to ship my products safely, not to damage my product and avoiding my mails related to damaged in transit.
They don't even entertain their clients who pay them, what would they do with customer who receive goods. funny.
Following are the package/tracking numbers.
-Package[protected]
-Package[protected]
-Package[protected]

Thanks,

Ankit
[protected]

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Ordered an electronic device 1 week ago. Still hasn't come. They don't respond to emails, phone calls, tweets and even dms. Worst company ever. I wish this # never even existed. Pathetic organization with the biggest # in the entire country. They never respond to any complaints. Sent emails, calls, tweets, dms but i never even got one reply. My device has been lying in a warehouse nearby for days now. It hasn't moved. These dumbos don't deserve #. Next time, if the company i'm buying the device from ships using delhivery, i'm not buying their products. #. I hope this company goes bankrupt asap. This is a big scam. They are fraudsters. They never even update the shipping status. Bunch of losers if you ask me.

Aug 13, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2020

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery

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I requested my boat headphones to be replaced so boat company initiated my pickup by delhivery but they kept on delaying my order and then automatically cancelled my order.
When i tracked my order history then i got to know that they are saying customer delayed the pickup and later customer cancelled it but i never did anything.

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Dear sir/madam,
I just want to know that why not my courier delivered yet?? Already been 7-8 days still not delivered, my packet still in noida, i had sent it to my sister who is in agra, that was an emergency, is this the courier service??? Very very bad experience with that courier service. Do something.

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Address: Delhi

Awb[protected] / delhivery direct express
Order id - o[protected]
I self return one product of amazon through delhivery courier service on 20 may and by tracking it show delivered on 26 may than k call amazon customer care and he told me that they not get any confirmation of delivered product and they send a mail to warehouse for confirmation but warehouse staff told that they don't recieved any product. Now the amazon asking for proof of delivery than i apply for proof of delivery on delhivery through mail and submit a google form regarding proof of delivery but they not reply on my mail and don't send me any proof of delivery. Till date i apply 3-4 times for proof of delivery but i didn't get so please help me

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Jun 14, 2020

Updated by ranjanamit380 I return one smart watch..

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Address: Old Ramalayam St.

The items were picked up on 8th of june from gurgaon from lenskart (As emergency) and same was supposed to be delivered by 10th of june. But, the product is at hub only and i can't get a hold of even a customer service executive when i tried calling the customer care number. The items has shipped from gurgaon on 8th it is in bilaspur hub for so many days. I'm in dire need of the delivery. Now they've changed the expected delivery as 14th june and when i try to call... No reply. Wanted to complain to make sure that the courier service doesn't make false promises.

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Address: Yamuna Sadan,Khatri Pole,Jubilee Baug,Vadodara.

Hy,
I order my airpods via dealer and courier partner delhivery.
When i receive product there is an watch of lowest quality. I order online airpods via whatsapp from an unknown dealer. Now this crime done from an delhivery delivery partner. I have also proof of photos and chatting.

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Hello team,

This is with regards to a shipment which was supposed to get delivered to me on 06.3.2020.

I have not received it yet. The awb number is[protected].

I checked the status via watsapp its showing expected delivery by 05.27.2020, however on site the status is showing as reached destination city as on 06.11.2020.

I checked the status on ivr and received the sms that product will be delivered by 06.13.2020.

Today i received a message that i have requested for reschedule of the delivery. This is absolutely false.

What kind of services are you providing to customers.. I never received any call or any kind of communication from the courier boy then how is the delivery rescheduled.

Further i asked you to send me the escalation matrix alongwith the respective email. Address but no response.

Worst services ever.

Thanks and regards
Nayonika ganguly
[protected]

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N

Nayonika Ganguly

Jun 12, 2020

I need the escalation matrix as well..

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Address: Gurgaon

I ordered a device from official site of vivo which they dispatched through delhivery. It was promised to be delivered on 5th of june but since then they are just giving new dates. Also poor customer support ignoring tweets and not recieving calls.

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