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Delhivery Complaints & Reviews

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Updated: Nov 5, 2026
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Delhivery reviews & complaints page 169

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P
partho550
Jul 22, 2020
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Hi. My package has reached destination city i. E. Ahmedabad on 18th july. The package is still not delivered yet even though my house is located within 2 km from the delhivery warehouse. I have even raised complaint few days back but still the order is not delivered. I'm registering this complaint for delhivery unprofessional attitude towards their customers.

Tracking number :[protected]
Order id : 250136

Kindly i'm requesting that i will take my package from the location by myself if they are not willing to deliver.

My contact: [protected]/[protected]

Thanks
Aug 8, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2020
Delhivery Customer Care's response
Hi,

We apologize for the prolonged delay in delivering your shipment. We have escalated your issue to the concerned team and are in continuous follow up with them to resolve it at the earliest.

Thanks & Regards,
Team Delhivery
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    Tiyasha chakraborty
    Jul 22, 2020
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    Address: 176/A/2 S.C Chatterjee street,Konnagar. Pin code-712235

    My package was scheduled to be delivered on the 20th July Where I was asked by the delivery agent to make the payment through UPI and rupees 1299 was credited from my bank account yet delhivery showed the transaction to have failed. I want an immediate action regarding my refund from delhivery. I am attaching my bank statement showing the amount credited from my bank account to delhivery as way of proof and also the screenshot of the waybill number that showed the transaction to have failed even after the money had been credited from my account. I firmly request delhivery to respond to my complaint within 24 hours at the maximum.
    Delhivery customer support has been notified about the posted complaint.
    Sir me ne top mang vaya tha yh mujhe nhi chahiye jo me ne mang wavaya tha vh nhi h mujhe return kr na
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      Z
      Zosangzuala RF
      from Mumbai, Maharashtra
      Jul 22, 2020
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      Address: Lunglei

      My order had been stuck at aizawl delhivery center for a long time, why are they not shipping the orders to the delivery pincode?
      Delhivery customer support has been notified about the posted complaint.
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        S
        sailesh jain
        from Mumbai, Maharashtra
        Jul 21, 2020
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        Resolved

        By mistake I happened to book a shipment with you on 22nd May which
        was supposed to be delivered on 27th May but thankfully after
        following so much with your uncooperative and arrogant staff I got it
        delivered on 15th June that too in a very ugly state. All the boxes are damaged, sanitizer bottles leaked and material was not in salable condition.
        When I asked them at the time of delivery they said we will get a call from claims department but no one called. When we wrote an email to them their response was over packing was not proper.
        If our packing was not good then how can they accept the package at the first place?
        We get the material regularly from vxpress but never damaged but when booked through delhivery they damaged. I guess that's the reason why they didn't delivery it on time. Please help me in getting the value of my damaged goods.
        Aug 8, 2021
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Verified Support
        Jul 22, 2020
        Delhivery Customer Care's response
        Hi,

        We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

        Thanks & Regards,
        Team Delhivery
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          M
          michelleZ
          Jul 21, 2020
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          My parcel[protected] was returned without any calls from the courier services in my area ie Aizawl .. I just find it out on trackings that my parcel was returned without giving me any information. IM VERY DISSAPOINTED. since i have waited for this parcel so long.. PLEASE PLEASE send them back to my address as soon as possible!!
          Delhivery customer support has been notified about the posted complaint.
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            R
            Radha Meghana
            Jul 20, 2020
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            Address: Kadapa

            I didn't get my watch instead i got message as it was delivered
            Delhivery customer support has been notified about the posted complaint.
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              O
              Omkar Bardade
              Jul 20, 2020
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              Hello
              I have booked a iwatch from gujrat and it camed on 19 07 2020 and when i opened the box i got only gujrati paper and now owner of company is not recieving phone
              Delhivery customer support has been notified about the posted complaint.
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                P
                Pavankumar Mvnr
                from Surat, Gujarat
                Jul 19, 2020
                Resolved
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                Resolved

                I had ordered the a product online and it had only option "cash on delivery"

                Delivery consignment no is :[protected]

                You courier person has delivered the parcel to my parents, when i was not at my home. My parents had paid the amount rs2649 towards cash on delivery.

                The parcel received is not having any from address or contact number on it.
                And the product delivered is fake product.

                Issue is that, i need the details of the sender.
                Name of the sender
                Address of the sender
                Phone number of sender
                Sender account number, where your company deposit the collected cash on delivery amount.

                The details given in the website is not working and the website is disabled.

                The website details of sender are http://cicret.io/cic-bri-ott.html/

                Its totally a fake activity.

                How can you receive a parcel without "from address" on parcel?
                How can you deliver it?
                As i am out of city, i told the delivery boy not to deliver it. And i will receive it personally from office.

                But it was delivered on next day, when i was not at home. If have checked the parcel, i might have not taken it.

                Also for your information,
                Your executive had given the number of the delivered person as:[protected]
                But it is not working.
                As per the discussion with mr. Kamalji, he told that the parcel is delivered by company called "easyparcel express"

                Kindly provide the details. Else i will complain this to the delhi police and you people have the face the consequences.

                Kindly help me out to trace fraud.

                If you are not able to deliver the details refund my amount collected from us.

                See the attachment for details.
                Aug 7, 2021
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2020
                Delhivery Customer Care's response
                Hi,

                We are sorry for the experience you had with us. Request you to please inbox us on Facebook and we will take all necessary actions to resolve your concern at the earliest.

                Thanks & Regards,
                Team Delhivery
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                  H
                  Hiju Hameed
                  Jul 19, 2020
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                  Address: Delhivery services,Aluva - Munnar Rd, Opp asram higher secondary school, Perumbavoor, Kerala 683542

                  My name is hiju hameed from kerala i am writing this mail to focus your view to my bad experience with delhivery team i have requested a cheque book from my bank axis bank about a month ago and they approved finally they have shipped my package through courier with your delhivery team but i didn't receive the package even no one called me when i checked my status in delhivery website i was so shocked someone cancelled my order it is returned now... I am so disappointed and unsatisfied... Cheque book is very urgent in order to apply my pf i am facing financial trouble... So please do anything needful
                  My waybill number :[protected]
                  My contact number : [protected]
                  Delhivery customer support has been notified about the posted complaint.
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                    U
                    Utkarsh1234
                    Jul 19, 2020
                    Resolved
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                    Resolved

                    I had claimed warranty on boat earphone about 2 month ago and product picked up by their courier partner delhivery and after replacement it has to be delivered to same address. When product reached destination city they sent message about product being delivered on 15 july and by the end of the day they changed product delivery status to
                    "order cancelled by customer" and denied to deliver it.
                    Tracking id[protected]
                    Order id [protected]-1149083
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2020
                    Delhivery Customer Care's response
                    Hi,

                    We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

                    Thanks & Regards,
                    Team Delhivery
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                      A
                      Anam Aggarwal
                      Jul 18, 2020
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                      Delhivery has lost a package for the second time. This time in nalagarh. As per the delhivery office in nalagarh, the delhivery staff sent it back to the panchkula hub by mistake and now they are not able to trace it at the hub.

                      I have been asking delhivery team, but they have no reply and are also not able to locate the package.

                      The customer representative is not accepting my calls and i have no where to go.
                      Delhivery customer support has been notified about the posted complaint.
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                        #sushil 0700
                        Jul 18, 2020
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                        Address: Govindpura satwari chatha
                        Website: www.Delhivery. Com

                        Please help me sir, my debit card not delivered to me and delivery boy behaviour very rude and don't come to my delivered my parcel. My awb no.[protected]. Please help me as soon as possible iam very thankful to you.
                        Delhivery customer support has been notified about the posted complaint.
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                          C
                          car scanners
                          Jul 17, 2020
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                          Address: Unnamed Road, Madhav Nagar, Akota, Vadodara, Gujarat 390020

                          Tracking ID:[protected]
                          Delhivery customer support has been notified about the posted complaint.
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                            R
                            Riya Santra
                            from Hyderabad, Telangana
                            Jul 17, 2020
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                            The product was never delivered however showing delivered even after trying to reach the customer support through the email no proper solution was provided.
                            I need either the package or the refund as it was a prepaid shippment
                            +2 videos
                            Delhivery customer support has been notified about the posted complaint.
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                              A
                              Ajay Kumwr
                              Jul 16, 2020
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                              Address: Gadget 24 by/ 7E- Widget store upper ground poket near Rohini pincode-110085 delhi new delhi-110085

                              मैंने एक सोनी कम्पनी का उत्पाद बुक किया था। लेकिन
                              उसकी जगह डुप्लीकेट उत्पाद आ गया है। मैं इसे वापस करना चाहता हु। कृपया इस उत्पाद को वापस करे।
                              नाम : अखिल सिंह
                              ईमेल :[protected]@gmail.com
                              मोबाइल नंबर :[protected]
                              Awb no.[protected]
                              Delhivery customer support has been notified about the posted complaint.
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                                Ajay Kumwr
                                Jul 16, 2020
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                                Address: Gadget 24 by 7/E- Widget store upper ground poket near Rohini pincode-110085 Delhi, New delhi-110085

                                The product that i booked from sony company has replaced another, i want return this product. Please return this product.
                                Regard: akhil singh
                                Email: [protected]@gmail.com
                                Mo. No. : [protected]
                                Delhivery customer support has been notified about the posted complaint.
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                                  D
                                  deepakheatm
                                  Jul 16, 2020
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                                  Resolved

                                  Have purchased a costly product in hyderabad which is above 10k rs and thought to ship it to my bangalore address. Have selected delhivery since i thought they have partnered with flipkart and amazon. Have booked (Awb no:[protected] for home pickup on 22nd june morning. The delhivery person came to my our hyderabad home and picked the package on 22nd june itself. Later i was checking the portal for daily update. It reached the last dispatched center within 3 days and from then no update. Its been around 24 days and when ever i contact them they say that the package has arrived the last dispatch center but untraceable and they are looking into it.
                                  Aug 1, 2020
                                  Complaint marked as Resolved 
                                  What happen to the status man. You guys lost the package and simply buying time and now not even responding to my mails right.. how many months you guys will take just to search a small dispatch center ?
                                  Delhivery customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 17, 2020
                                  Delhivery Customer Care's response
                                  Hi,

                                  We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

                                  Thanks & Regards,
                                  Team Delhivery
                                  Jul 26, 2020
                                  Updated by deepakheatm
                                  Guys even after more than a month why no update? You guys don’t even respond to my email.
                                  Aug 01, 2020
                                  Updated by deepakheatm
                                  Team this complaint is not yet been resolved... Don’t know how this is showing as resolved.. please change this ticket as unresolved ..
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                                    tanish4643
                                    from Anandpur Sahib, Punjab
                                    Jul 15, 2020
                                    Resolved
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                                    Resolved

                                    My package that was parceled from pune to my home town and is stuck at a place 5 hours away from my hometown that too since the 7th of july. Something which was guaranteed to be delivered in 10 days has taken 20+ days and still no clue where my parcel is?

                                    Not getting any particular information about my parcel so that i can go and collect it at that place.
                                    Jul 16, 2020
                                    Complaint marked as Resolved 
                                    Mail sent to customer support helped and they escalated the matter. Through which i got my package within 72 hours
                                    Delhivery customer support has been notified about the posted complaint.
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                                      D
                                      D.V.K. Singh
                                      Jul 15, 2020
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                                      Address: 8 - A. R . D . Complex , sect 13 , R K PURM , New Delhi -110066

                                      I have got information about consignment no.
                                      [protected] but no one has contacted me, it’s fresh snd perishable article kindly have the delivery boy contact no [protected], rk puram, new delhi
                                      Delhivery customer support has been notified about the posted complaint.
                                      Jul 15, 2020
                                      Updated by D.V.K. Singh
                                      My consignment[protected] is getting delayed They are plants, losing life, mobile [protected]
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                                        A
                                        Asad8936
                                        Jul 14, 2020
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                                        Resolved

                                        Address: Darbhanga, Bihar

                                        My parcel was picked up on the 11th of july from surya electronics116 raja garden ring road pincode 110015. But unfortunately, it shows that delivery boy went out for pickup till date which is14 th of july.
                                        I had already mailed you regarding the issue and your support team has assured me to help within 24 hrs but very sorry to say that still my parcel is untraceable and we are very much short of time.

                                        For your information, my tracking id is[protected]
                                        Order id is - [protected]

                                        Thanks & regards
                                        Asad khan
                                        [protected]
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Delhivery customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 16, 2020
                                        Delhivery Customer Care's response
                                        Hi,

                                        We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

                                        Thanks & Regards,
                                        Team Delhivery
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