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Delhivery Complaints & Reviews

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Updated: Jul 4, 2026
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Delhivery reviews & complaints page 169

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C
car scanners
Jul 17, 2020
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Address: Unnamed Road, Madhav Nagar, Akota, Vadodara, Gujarat 390020

Tracking ID:[protected]
Delhivery customer support has been notified about the posted complaint.
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    Riya Santra
    from Hyderabad, Telangana
    Jul 17, 2020
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    The product was never delivered however showing delivered even after trying to reach the customer support through the email no proper solution was provided.
    I need either the package or the refund as it was a prepaid shippment
    +2 videos
    Delhivery customer support has been notified about the posted complaint.
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      A
      Ajay Kumwr
      Jul 16, 2020
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      Address: Gadget 24 by/ 7E- Widget store upper ground poket near Rohini pincode-110085 delhi new delhi-110085

      मैंने एक सोनी कम्पनी का उत्पाद बुक किया था। लेकिन
      उसकी जगह डुप्लीकेट उत्पाद आ गया है। मैं इसे वापस करना चाहता हु। कृपया इस उत्पाद को वापस करे।
      नाम : अखिल सिंह
      ईमेल :[protected]@gmail.com
      मोबाइल नंबर :[protected]
      Awb no.[protected]
      Delhivery customer support has been notified about the posted complaint.
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        A
        Ajay Kumwr
        Jul 16, 2020
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        Address: Gadget 24 by 7/E- Widget store upper ground poket near Rohini pincode-110085 Delhi, New delhi-110085

        The product that i booked from sony company has replaced another, i want return this product. Please return this product.
        Regard: akhil singh
        Email: [protected]@gmail.com
        Mo. No. : [protected]
        Delhivery customer support has been notified about the posted complaint.
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          D
          deepakheatm
          Jul 16, 2020
          Resolved
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          Resolved

          Have purchased a costly product in hyderabad which is above 10k rs and thought to ship it to my bangalore address. Have selected delhivery since i thought they have partnered with flipkart and amazon. Have booked (Awb no:[protected] for home pickup on 22nd june morning. The delhivery person came to my our hyderabad home and picked the package on 22nd june itself. Later i was checking the portal for daily update. It reached the last dispatched center within 3 days and from then no update. Its been around 24 days and when ever i contact them they say that the package has arrived the last dispatch center but untraceable and they are looking into it.
          Aug 1, 2020
          Complaint marked as Resolved 
          What happen to the status man. You guys lost the package and simply buying time and now not even responding to my mails right.. how many months you guys will take just to search a small dispatch center ?
          Delhivery customer support has been notified about the posted complaint.
          Verified Support
          Jul 17, 2020
          Delhivery Customer Care's response
          Hi,

          We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

          Thanks & Regards,
          Team Delhivery
          Jul 26, 2020
          Updated by deepakheatm
          Guys even after more than a month why no update? You guys don’t even respond to my email.
          Aug 01, 2020
          Updated by deepakheatm
          Team this complaint is not yet been resolved... Don’t know how this is showing as resolved.. please change this ticket as unresolved ..
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            T
            tanish4643
            from Anandpur Sahib, Punjab
            Jul 15, 2020
            Resolved
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            Resolved

            My package that was parceled from pune to my home town and is stuck at a place 5 hours away from my hometown that too since the 7th of july. Something which was guaranteed to be delivered in 10 days has taken 20+ days and still no clue where my parcel is?

            Not getting any particular information about my parcel so that i can go and collect it at that place.
            Jul 16, 2020
            Complaint marked as Resolved 
            Mail sent to customer support helped and they escalated the matter. Through which i got my package within 72 hours
            Delhivery customer support has been notified about the posted complaint.
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              D
              D.V.K. Singh
              Jul 15, 2020
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              Address: 8 - A. R . D . Complex , sect 13 , R K PURM , New Delhi -110066

              I have got information about consignment no.
              [protected] but no one has contacted me, it’s fresh snd perishable article kindly have the delivery boy contact no [protected], rk puram, new delhi
              Delhivery customer support has been notified about the posted complaint.
              Jul 15, 2020
              Updated by D.V.K. Singh
              My consignment[protected] is getting delayed They are plants, losing life, mobile [protected]
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                A
                Asad8936
                Jul 14, 2020
                Resolved
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                Resolved

                Address: Darbhanga, Bihar

                My parcel was picked up on the 11th of july from surya electronics116 raja garden ring road pincode 110015. But unfortunately, it shows that delivery boy went out for pickup till date which is14 th of july.
                I had already mailed you regarding the issue and your support team has assured me to help within 24 hrs but very sorry to say that still my parcel is untraceable and we are very much short of time.

                For your information, my tracking id is[protected]
                Order id is - [protected]

                Thanks & regards
                Asad khan
                [protected]
                Aug 14, 2021
                Complaint marked as Resolved 
                Delhivery customer support has been notified about the posted complaint.
                Verified Support
                Jul 16, 2020
                Delhivery Customer Care's response
                Hi,

                We are sorry for the experience you had with us. We assure you that we will take all necessary actions to resolve your concern at the earliest.

                Thanks & Regards,
                Team Delhivery
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                  prason chettri
                  Jul 11, 2020
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                  Respected sir/ madam,
                  This complaint is against the courier company named delhivery and vendor true elements.
                  I ordered a food product worth inr 501 from trueelements.com on[protected] which was supposed to be delivered within a maximum of 10 days by latest delays and challenges. It has been 2 months undelivered now and when i track the order it shows returned back to seller for 3 consecutive times and keep on extending the delivery date to unacceptable time frames without my consent. They even dont make any contact or provide any information about my product and its delivery. I have already paid for the product and they never delivered. I have not been made a refund. It feels like i have been cheated, mislead and scammed. The product is of nutritional value and comprises a major part of my diet and well being which has been seriously hampered by the courier service delhivery mishandling. Please help me, i have shared screenshot of conversations with the vendor true elements and courier partner delhivery. I wish to oog a complaint for both
                  Delhivery customer support has been notified about the posted complaint.
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                    A
                    AnirudhYtReaction
                    Jul 10, 2020
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                    Address: Bhota Near Salouni Distt Hamirpur Himachal Pradesh

                    A delivery boy named anu has denied to come to my address to take return of parcel. Because now he tells you are is not serviceable. But they delivered. My product is not working so i want to return
                    Delhivery customer support has been notified about the posted complaint.
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                      kulram1947
                      Jul 7, 2020
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                      Address: Panvel

                      One parcel from bangalore containing perishable items - vegetables and fruits has been sent to panvel maharashtra on 24th june. Its reached to bhiwandi maharashtra location on 27th june and then its still not delivered to panvel address. Its really shameful to have such ridiculous service by shiprocket & delihivery courier services who handled the consignment.
                      Shiprocket order id - ferari-21
                      Delhivery tracking id[protected]
                      Delhivery customer support has been notified about the posted complaint.
                      Tracking details at the website of Delhivery is as follows
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                        M
                        METAL VAMPIRE 77
                        Jul 7, 2020
                        Resolved
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                        Resolved

                        Sir i ordered a short from ajio which is shipped through your courier service and my waybill number is
                        Awb:[protected]
                        Sir i got a message that my order is out for delivery on 6 of july but the delivery agent didn't call me but he posted unknown reason in the tracking website that is 'delivery rescheduled by customer'. But i didn't ask them to reschedule my delivery and i was waiting whole day to receive my delivery. So please resolve this query.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2020
                        Delhivery Customer Care's response
                        Hi,

                        We are sorry for the experience you had with us. We assure you that we will take all the necessary actions to resolve your concern at the earliest.

                        Thanks & Regards,
                        Team Delhivery
                        Rescheduling my delivery without my consent.
                        My package delivery is being rescheduled from past 3 days. This was not done by me yet the website shows- delivery rescheduled by customer.
                        tracking Id[protected]
                        Sir i ordered a device from wmazon which is shipped through your courier service with tracking id[protected]
                        Sir i got a message that my order is out for delivery on 15 of may but the delivery agent didn't call me but he posted unknown reason in the tracking website that is 'delivery rescheduled by customer'. But i didn't ask them to reschedule my delivery and i was waiting whole day to receive my delivery. So please resolve this query.
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                          A
                          Amit 6111
                          Jul 6, 2020
                          Resolved
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                          Resolved

                          I have purchased viro smart phone by ₹ 2999 on one2cart.co.[protected]@gmail.com. I got my order (Awb[protected] delhivey service. They send me chip quality feature phone, i want return my order but i can't that. Because i have not full details. I have many mails you but didn't any response. I want my money back. Are you deliver a fraud company products order.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Delhivery customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 08, 2020
                          Delhivery Customer Care's response
                          Hi,

                          We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

                          Thanks & Regards,
                          Team Delhivery
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                            M
                            Mohan Goud MG
                            from Pune, Maharashtra
                            Jul 6, 2020
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                            Address: MAIN 33 FUTA ROAD NEAR SHRIRAM CHOWK, SHRIRAM CHOWK pin code 110094

                            Sir i have ordered iphone 7 plus. And i have got another product which is iphone xs. And it is not in good condition. The jio 4g sim is not working in that mobile. So plz refund and replacement my mobile take from me and give my money back to me. As much as earlier possible. That is cost of 13000.
                            Id:[protected]
                            Delhivery customer support has been notified about the posted complaint.
                            Jul 06, 2020
                            Updated by Mohan Goud MG
                            Plz take my product from and give money back.
                            Sir plz return my product and refund my amount 13000 . As earlier as possible.
                            Mobile:-[protected]
                            Id:[protected]
                            Return product
                            Refund my amount
                            Plz give my money back
                            And take this product return
                            Sir i want my refund amount of product .plz give my money back of product.
                            Today aur tomorrow exactly. Till 8 july i want my money back and take this product. Fraud product. Plz return this product give my money as much as earlier.
                            Mobile number -: [protected]
                            Order id :[protected]
                            Address of my -: kailas nagar Thergaon,
                            Near vengeshkar academy, pune 411033
                            Adress of product company:- MAIN 33 FUTA ROAD NEAR SHRIRAM CHOWK, SHRIRAM CHOWK pin code 110094
                            And that product is 1st copy duplicate fraud product so i want my money back plz return this product and give my refund amount of product.
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                              R
                              ra dha
                              Jul 6, 2020
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                              Address: no.12 krishna nagar lawspet puducherry.

                              Very bad website.
                              Delhivery customer support has been notified about the posted complaint.
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                                M
                                Mohan Goud MG
                                from Pune, Maharashtra
                                Jul 6, 2020
                                Resolved
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                                Resolved

                                Address: Gurgaon, noida UP

                                I have order iphone xs but it is not in good condition. It is repair so i want to return it again refund and replacement policy. So take that product from me earliest and give my money back. 13000
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                Delhivery customer support has been notified about the posted complaint.
                                Jul 06, 2020
                                Updated by Mohan Goud MG
                                I want my money back plz take that which i have ordered
                                Jul 06, 2020
                                Updated by Mohan Goud MG
                                I have got another product which have not order that and it is repair and not in good condition. So i want refund and replacement . So take this product from me and give my money back it is of 13000 iphone xs
                                Verified Support
                                Jul 08, 2020
                                Delhivery Customer Care's response
                                Hi,

                                We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

                                Thanks & Regards,
                                Team Delhivery
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                                  S
                                  shridhar b s
                                  Jul 6, 2020
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                                  Address: C/O ALTIUS HOSPITALS PVT LTD, NO 6/63 59TH CRS 4TH BLK RAJAJI NGR, OPP MEI POLYTECHNIC

                                  Sir i order mobo screen magnifier, we are recieving order from delhivery, which is cash on delivery. This is rediculas as this is somthing bluff and damaged. Please return our money back rs 549, please do as early as possible

                                  Order no; #97041

                                  Regards
                                  Shridhar b s
                                  Delhivery customer support has been notified about the posted complaint.
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                                    S
                                    SimpletechSurface
                                    Jul 5, 2020
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                                    Hi

                                    We have sent a consignment through Delhivery AWB number is[protected] . This is not delivered to customer but status is showing delivered . I have raised a query in my client panel . Ever after a week the issue is not resolved .

                                    I did not expect this kind of Service from Delhivery .If the issue are not solved through Client Panel, how can client will continue with you .

                                    Looking forward early reply
                                    Delhivery customer support has been notified about the posted complaint.
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                                      T
                                      try to live best
                                      Jul 4, 2020
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                                      Address: Delhivery Courier Services Paderu 531024

                                      Dear sir/madam
                                      My shipment not delivery to home by your courier service.. From many months.
                                      We are very disappointing about this.
                                      Delhivery customer support has been notified about the posted complaint.
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                                        V
                                        Vandana Sagar
                                        Jul 3, 2020
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                                        Hello team,
                                        Tracking id[protected].

                                        This shipment was not delivered yet to the amazon seller hub.

                                        Problem - i has self return amazon parcel through this courier company on 24 june but till day amazon warehouse not received his courier but when he track his courier they showing his parcel was delivered. So he contact to the amazon order#[protected] but they investigate about his parcel or they given him all proofs of non delivery this time company denied to help the consumer.
                                        Amazon not refund his money till if they not received parcel.
                                        Kindly investigate on this issue and refund the money.

                                        Warmest regards,
                                        Vandana sagar
                                        Delhivery customer support has been notified about the posted complaint.
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