Domino's Pizza Complaints & Reviews

I tried to place an order for Pizaa online on 4th Jan'15. I heard that there is 20% discount offered for HDFC Credit card. But I didnt get that option. I called Dominos Tnagar branch (12.33 and 12.40PM) and checked with them. I was told that there is no discount for ordering over phone and I can avail 20% discount if i order online. After placing the order I didnt get confirmation message. When I called them, they said they didnt receive...

We ordered for a Seventh heaven Cheese burst Pizza and Chicken wings at Defence Colony a-block which arrived late and not within the 30 minute bar, when asked for discount the domino's call receiver (lady called oma) said you will get a 300 rs discount, when the pizza reached the delivery boy asked us for full payment and shouted/insulted (at) us, then he called the manager and told him he had reached on time and that we are lying, (oma dissappears)...

We ordered veg-pizza. Domino's delivered non veg in the box of veg pizza. On top of box it is written veg with green veg label, but the pizza was non-veg. We went to manager and asked for apology for this. Manager said simply sry, that’s happen some time. Simply sorry is enough for this big mistake? The manger’s way of talking is like nothing is happened. This is very bad and not acceptable, Quality is going down day by day of...

I was trying to place my order online in the name of Mr. Rajesh Saklecha, mobile number [protected] with the email id as rachit.[protected]@gmail.com in Ratlam Dominos Pizza. I have made the payment using Mobikwick as the payment option for Combo of simply veg pizzas worth Rs. 225/- including the taxes. My payment was done but no connection was made with the dominos pizza ratlam kitchen. No message/email for confirmation of order came...

I got the delivery after 30min and then also u guys didnt follow ur own guarantee policy.. the man who came for delivery was also so rude.. i[censored] just don't want to follow then why do u make such a policy.. very disappointed tHis time by ur behaviour n delivery.. pizza was also not in a good condition.. i ordered both the pizza cheese burst but none was dat..service has became too low, n sry to say u guys r violating ur own policy n making...

order was delivered after 1 hour 20 mins and pizza was cold . delivery boy was rude and asked for full payment . he told service guarantee of 30 mins is not valid . when asked to call his manager he told manager is not available. My kids were waiting for so long for pizza at it was so disappointing due to poor service....

The Internet order booking was not working today so I ordered over mobile under the Friday "Buy One Get One Plan" at 7 pm to Rave 3 (Kanpur) Domino's and I was informed that the order would not be delivered within the stipulated Half-an-hour limit due to rush and I agreed and asked at what time could I expect my delivery. I was told that I should receive it within 9 pm and I was given my order number. Since there was no delivery by 9 pm,...

I had ordered for 2 Cheese Burst Pizza (1 Peppy Panner & 1 5 Pepper) from Motilal Nagar, Goregaon - West, Mumbai store, order number: 143, date: 09th Jan 2015. The quality of the pizza was not upto the standard and the pizza was not cheese burst at all, it seemed like a normal pizza with a bit more chesse than normal. When raised the concerned to the store, Mr. Vinod (Store Manager) didn't respond as expected and gave reasons for the...

Hi Monica Menghani, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address Mariplex, Kalyani Nagar, Shop/unit No. 14a, Ground Floor, Mariplex Mall, Land Bearing Survey Nos. 15/1, 15/2/1, 15/2/2, 15/3, 15/4, 15/5, 15/6, Village Vadgaon Sheri, Taluka Haveli, Kalyaninagar, Pune - 411014 Ph[protected], Guest Name :...

Hiii... This email I am sending with a loads of DISAPPOINTMENT n a huge UNSATISFACTION... this is regarding LATE DELIVERY as well as INSULTING, MISBEHAVIOR from your (dominos') employees' side... for a first time had such a worst experience ever can have from servicing point of view.. A FARMHOUSE pizza of medium size was Ordered for home delivery on 07 jan 2014 at 7.36pm, order no 141.. we had a employee coupon of 40% off from nagar road...

I have booked a pizza online on Jan 1, 2015. Because of some technical issues my transaction was failed, but till now i have not received my Money Back. Kindly do the processing fast and take the necessary action and send my money back ASAP. For reference :- transaction number - dc[protected] Email Id - honey.[protected]@gmail.com Phone - [protected]...

Sir/Mam, Yesterday i ordered pizza online. After giving order the Pizza received to my gate after half an hour, and as per i know your rules you have to delivered pizza in 30 minutes and if not delivered the Pizza was free. After talking from your store manager Mr.Kshitij at Hubtown Solaris, andheri East Shop No.6, N S Phadke marg, Mumbai he said to me that " i provide you a garlic bread free on your next order" but after half an hour...

I had ordered a pizza by online at Tirupati Domino's Pizza on 26/12/2014 with transaction ID BMBK[protected] for Rs 363/-, But the transaction got failed due to network error, But my Mobikwik wallet got debited for Rs 363/-. Kindly refund the amount of 363/- back to my SBI Account (or) Mobikwik wallet, My SBI Account Name: G.Naveen Kumar, My Account Number:[protected] Branch IFSC Code: SBIN0010106, Thanking you....

Hi, I need to get refund from Domino's Pizza. According the information they have given the amount should be refunded with in 4 days. It has become more than 8 days. I tried to contact through phone but not getting proper response from them. Regards, Laxmi...

I ordered pizza from the outlet in MSX Mall, Greater noida. Pizza had to be delivered in sector MU which comes in the particular outlet's area. The boys simply denied to deliver the pizza where as in the same mall, Pizza Hut was ready to deliver in sector MU. Can you tell me why your guys behaved rudely and just denied to deliver the pizza in sector MU. ???...

I ordered pizza from Dominos, Aditya Mall, Indirapuram today and when the person came to deliver the order firstly he created a scene on our head of not having a change of Rs 100 where last 2-3 times they have been told the person coming to deliver the order must carry some change in their pocket whereas by being told once the delivery boy got the change of Rs1000 where we even tipped him. And on top of this of not having a change of Rs100...

hello, i made an online order of Rs. 530 on 29th dec around 6pm in shahjahanpur(uttar pradesh) dominos. the order was not completed but the money got deducted from my account. it was throwing the error that the order was not able to send to the kitchen, and the money will be refunded in 7 working days and it is more than 7 days and i have not received my money back. please look into the matter....

I would like to report about the ill treatment I received from a worker of Dominos when I called Dominos for home delivery. His name is Ansari. The branch address is 269, Third Floor, Ramdulari Enclave, G T Road, Liluah, Howrah. As a loyal customer I would like you all to take actions against him....

Very recently i have ordered a 5 pepper cheese burst pizza with chilly chicken as sides. I have ordered it from sapna sangeeta branch Indore as i live in RTO Road. This is the second time the person taking order was denied to make the delivery in half an hour. I agreed to that, and i asked ok...i'll not count the time but make sure to deliver it hot. Now when the pizza arrives, 1) It was not hot, not even warm. 2) 5 Pepper should be...

Hi, This is pankaj garg mobile number [protected]. i had booked dominos pizza sector 5, mansa devi complex, panchkula as venue for birthday party of my son on 4th january. they asked for rs 750 as venue charges and i paid rs 1000 as advance. during booking my son was asked by the color of balloons he would like to have for the party and he told red and white heart shaped balloons. manager of dominos promised to get the same. This is...