Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I booked an air ticket via goibibo on 18th November, 2016 and made the payment through Freecharge. The amount has been deducted from my account but the ticket has not been confirmed. nor the amount has been refunded. I have already mailed 4 times to freecharge regarding the issue but the issue has not been resolved as yet. i have tried to reach freecharge many times via phone too but no one answers the call. please help in resolving the issue....

ON 23rd Nov 2016; Order id :FCVA[protected], , Sir i will recharge an amount of Rs 110 from freecharge wallet, in which Rs 100.74 in ur wallet & rest amount Rs 9.26 from my Federal Bank Debit Card, Trxn will be Failed, Then Rs 100.74 will Reversed to but Rs 9.26 Not To Wallet Or Bank, , So Please Do This Needful To Me....

Sir, recharge for rs…193/-videorder id : fcva[protected] has failed on 24.11.16. The amount has not be refuded as yet till 25.11.16
Kindly refund my money as early as possible....

I had paid electricity bill (Msedc) of amount 6180 on 14/11/2016 unfortunately recharge was not successful. I got a mail from freecharge saying it will be refunded with 5-7 days. After a week followup i got a mail saying that they haven't received any amount and talk to my credit card company.
Freecharge transaction id:- #279278
Registered email id on freecharge:- [protected]@gmail.com

I want my money back...

I pay through freecharge wallet at goibibo on 3 dec 2016 of rs 3436. My money deducted from my wallet but still ticket not booked and even they dont refunded the amount. I want my amount back. Plz...
Order no: 7421560.
I attached photos below plz refund my amount. I am not happy with this.
My email id is [protected]@gmail.com
Plz refund my money....

Sir,
yesterday i paid my electicity bill through my id gaurav.[protected]@gmail.com on FREECHARGE when i proceed for payment through my debit card the payment for rs 415 detucted from my account and when the process was taking too much time for pay payment i did the same process again for payment of rs 415.
so for the bill payment 2 times 415 + 415 total 830 was deducted from my account and i did only 1 succesful payment of...

I have booked a bus ticket in RedBus via FreeCharge and cancelled it. They mentioned 5-8 days for the refund. I raised several complaints regarding that more than 30 days now and still they asking clarification like when i cancelled and my bank statements, etc. My ticket Number is 201034 in Freecharge.

I mailed them a lot more times and still money is not refunded. My ticket price is 790INR and after cancellation i should get...

I tried using Freechrge Master Card in Payzapp application and in Oxigen wallet but i was not able to use this card. Not only these wallet sites its not even working to pay Docomo postpaid bill which means it is no where working. I actually added Rs 2000. When I said asked this to freecharge customer care they said these payments are not enabled. But in the FAQ it is clearly mentioned that card is accepted through any website or app in India....

My recharge have not done but my balance cut from my bank account...

Dear Dhairyashil,

We have initiated the refund of Rs.162.0 to your bank account. This should be processed and reflect in your account within 4-7 days. Please contact your bank if the amount doesn't reach your account within this period. Rs.10.0 will be refunded to your Freecharge Balance within 1 hour.

[protected]
Airtel Postpaid
PAID

₹172.0

ORDER ID: FCMM[protected]br...

I have recharge 110rs for my bsnl prepaid mobile [protected](kolkata circle) via freecharge wallet at 22thNov 2016 at 9.23pm ... the amount has been deducted but the recharge was not successful ...I didn't recive the amount as a refund from freecharge wallet ... my orderid from freecharge was SDVM[protected] ... I contact freecharge several times but didn't recive the refund ..now I am helpless pls help me regarding this issuee... thanx...

I had paid 1212 rs on 11/11/16 through freecharge but till that bsnl had not received payment, my balance also cut from bank and fc team till date no reply for the same. so kindly do the needful on urgent basis and revert my money to fc wallet. thanks.. contact no : [protected]...

Hold my Billing Payment more than one week....

Regarding my payment for the order (OC[protected]-[protected] is failed on 9/11/16 but Money debited from my bank account of Rs 500/-. I had complain to [protected]@freecharge.com(Ticket no.253100). I had mail to freecharge, they sad after 5 to 7 days money will automatically add to bank account . But I checked my bank account statement. I did not get refund money.
Please help.

Thanks & Regards
Sandip Bera...

In spite of repeated requests i find that payment of rs. 1725 /- made on 16/11/2016 for my bsnl landline account no. [protected] has not yet been made to bsnl.

I also checked with the local bsnl office with reference to your frc[protected] who has confirmed that they have not received any payment against my bsnl account so far.

I have so far been paying bsnl direct. this is for the first time i have paid through...

It's the worst app for payments. I had mailed 6 times to freecharge .com that the service provider confirms bill is unpaid but freecharge team is not helping and they are replying me the same that the bill is paid and confirmed from service provider . What You think of customers, is this is what the app is for? For giving us unsatisfactory replies and unpaid bills even after deduction of our money. My service could be barred due to unpaid...

I can not transfer money from my wallet due to freecharge locked my account. I successfully verified my kyc details but freecharge frequently locked my account. I complain it many times but no one response me. Previously I submit kyc deatils adhar card, pan card bank details. I request you to unlock my account or reverse my transaction as soon as possible.
My account ID- [protected]@gmail.com
complain ticket no-300454...

I got one offer - with "nocash" as promocode for adding money, it was saying 10% cashback.
I didnt receive any till now. it more than a week now.
I could see the message in app that - "it will be credit soon".
Can you please check and revert.

From my app - its howing this
Money added in wallet
Oc[protected]-[protected], fri nov 11 2016, 3:56:55 pm
200
Money added...

I paid my bsnl landline bill of 1490 on 13th nov'16 and once the freecharge app showed failure, i tried paying it again and it got success. But money was deducted from my account 2 times. Rs 1486 each time. Rs 4 was paid from my freecharge balance. Please look into this issue, i got my money deducted 2 times for the failed as well as succesfull transaction.
I have been sending you mails on [protected]@freecharge.in but you guys don't even...

Sir Maine 2 din pehle bookmyshow p payment kiya tha 312 rs ka nd 100 rs cash back tha Jo Ki muze ab tak nahi aya. Wala email ka bhi reply nhi karte . Jaldi bhejo mere account m Varna accha nahi. Hoga . Tum jante nahi Ho Mai kon Hu.

Mera email id yai. - [protected]@gmail.com. krupaya ispe jald se jald sampark karey. Khun pasine Ki kamai hai. Koi 2 no. Ka paisa nhi sale tune samaj k kya rakha h bhenchod. Mera no. Hai [protected]...