Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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I have done transaction to swiggy using my freecharge wallet on 11th nov.
I have paid 165rs.. amount is deducted from my wallet but the order was failed and swiggy havn't received the amount.
I am attaching the transaction screenshot..So check the order id from the same.
I have already done 4-5 emails to [protected]@freecharge.com..
But they don't respond to my mail.
If you want money from your customers like this...

This is regarding the issue that i was unable to login to my freecharge account. When i raise this issue i was told by customer care of freecharge that my account was locked for security reason. Now i am not able to log on my snapdeal account as well. there are few money in my wallet. pls help.
My account id is [protected]@gmail.com

Ticket # 285116 -
"With regards to your query, on checking with our internal team,...

I am first time user of freecharge. Ihave made payment by using promo code bill free for which i have only recived 60/- in my account.As i have recived rs 60 on what basis you have credited the amount.As per your code i shold have recived more money .But the refund is not according to the matter shown in the code.
Please see the matter and resolve the issue at earliest....

I have made a bill payment of my idea mobile bill on 11 Nov 2016 and Amount has been deducted from bank but there was no message from idea(payment received). I think it will complete after some time. But since today(15 Nov 2016) there is no payment success from idea and idea is showing by pending bill payment of 523.51 as it was. I have dropped a mail to freecharge with invoice of bill payment but they replied me with order id which was on...

Regarding transaction ORDER ID [protected]

Money got debited from my freecharge wallet. It is supposed to pay the money to payumoney, however transaction got failed.

PayU Biz, says that, they did not receive the money on this transaction.

Money has not been refunded to the wallet for this failed transaction.

Wrote to [protected]@freecharge.com multiple times, asking to refund...

FCMA[protected] is my id of recharge 220 in vodafone [protected] on November 12. Freecharge show that it is success and when i contacted vodafone the told me that recharge is not done on that date. I am waiting till now but today also i call them but they told me that not got money. I have not received cashback also in my wallet of freecharge. So when i will get money back...

Hello,

I was trying to book Redbus ticket from Freecharge account.
Money got deducted but ticket was not booked.
I have already raised the ticket regarding the same. But no response since Saturday 12th Nov 2016.

Order ID : 89715544

I tried customer care number also written query main for several times but there is no actual response from Freecharge other than automated or casual...

Hello... Sir mene online bill payment kiya tha 657rs... Debit card se... Mere a/c me se 657rs kat liye gye bt waha se bill payment nhi hua sucessfull ir free charge k aap m trasction sucesfull dikha diya mene unhe email kiya to koi reply nhi aaya ir na hi refund or call laga raha hu coustmer care ko to utha nhi rahe.. Plz sir pay my refund in free charge company...

On 8th november 2016 I recharged my airtel number with a top up voucher of RS 20. The money was deducted from my bank account but yet recharge has not been done or my money does not refunded to my bank account.
My order Id : FCVW[protected]
I Have given my transaction ID separately as it's visible to all public.
So, I request you to refund my money back into my account as soon as possible....

I didn't get my wallet money added in my account after my transaction with swiggy got cancelled. None of your customer care services are available? What sort of e-comepany does this treachery. Do you wait for your customers to call your support service and only when you find out that the customer is aware of his/her money not being in the account, only then will you take action? This is some issue i have been trying to deal for quite a long...

Yesterday night at 10.29pm total 900rs unauthorized recharge happened. When msg began arriving with written RECHARGE SUCCESSFUL. I immediately opened my account I was shocked to see my balance was reducing quickly with recharge sum of 300rs and 150rs randomly. I was thinking now what can I do. Then I transferred 1200rs to my another FC account . BUT please anyway try to refund my 900rs hard earned money...
!!
Provide full detail...

Team,

I have used the code when i added 1000 rs with sbi debit card.

I have faith and trust on your wallet when i am proceeding with 1000 rs. I feel regret that i could have taken video footage during the process o[censored]sing the nocash promo code, so that u will not say these comments that i haven't used the code.

My friend got credited 10% cash back in his wallet where he used icici debit cardbr...

I tried to add 700 rupees to freecharge wallet it deducted from my bank account but yet not credited to my freecharge account..and no freecharge customer care numbers are picking the call or either some numbers are invalid..i am unable to tell my complain to anyone..my gmail id is
[protected]@gmail.com
Please freecharge support reply me on this mail id and solve my issue...

My complaint is against e-wallet providing company - FreeCharge.
Ticket raised with FreeCharge: 186705

On Tuesday, 18 Oct 2016, I added INR 9500 to my FreeCharge account which is linked with my email ID mobile number. I checked my account on 20 Oct 2016 and to my surprise it only had INR 500 present in my account. INR 9000 were missing from my account. As a general practice, I requested FreeCharge support team to give...

Refund
jitendrasingh
[protected]@gmail.com
mob no [protected]
Sir/ Madem
freecharge recharge of rupees 50 money debited from account but recharge not done.
recharge date 07/11/2016 08:00 pm
transaction id: FCVW[protected]
please refund it.

THANKS...

I am recharge of 299 on my aircel no [protected]. Payment decuted on my bank accont but my recharge have been failed. After that payment was not refunded on my free charge account name. : [protected]@gmail.com...

My recharge transaction pending is freecharge account my wallet balance 50ra use ORDER ID FCDW[protected] Recharge is my tatasky DTH NO.[protected] please my balance is refund carefull my requst...

I tried to add 500 rupees to freecharge wallet on ID number [protected] Using SBI atm card . Amount is debited from account but still wallet is showing 0 money! I have screenshots of transaction of my net banking! Transaction ID is[protected]. I got message from SBI bank too!
Thank you for using your SBI Debit Card 459XX3167 for a purchase worth Rs500 on POS FREECHARGE73422 at WWW ACCOUNT FREECHARGE txn#[protected]....

Free charge give me. My valence. 90. Rupes. Order. I'd. FCVM[protected]...