HDFC Bank Complaints & Reviews

Hi,
I applied for hdfc fastag last week and got reference number hfr354524. This was after payment was deducted from my credit card. However till date, i havent received the fastag.
I have tried to reach out on the toll free number mentioned on site, but nobody is answering.
Really not sure how to proceed.
This kind of behavior is unexpected from hdfc point of view..

Hi i have paid 500/- from my hdfc savings account for hdfc fastag sticker on 13th of november-2019. Till today i have not received any email / acknowledgement / call. Either return money or send us the fastag sticker. Ref no is hfr367989. This is worst ever way to get hdfc fastag. The email id for complaints given by bank is not a valid one and the customer care number is a useless one. No one responds to it. Request someone from government to intervene and make a smooth way for getting fastag. It doesnot make sense charging double the toll fees after dec first instead address these kind of issues first for customers.

Dear sir,

I have booked the fastag with you on 8th nov 2019 wide application reference no. Is hfr339282. I got a message that my fastag is activated and issued on 18th nov 2019. But as on time i have not received the fastag. Also this is one of the worst way of handling customers for a prestigious bank like hdfc. There is contact email id also there is a customer care number which never works. Either engaged or no one responds.

The way this product is handled by hdfc is pathetic if someone starts relationship with this product then they never come back to hdfc. Pl. Look at the matter seriously and improve.

Hi,
I applied for hdfc fastag on12/nov/2019 and got reference number hfr363898.
However till date i haven't receive any communication (Mail/sms) from hdfc bank.
I have tried a lot to reach out on the toll free number mentioned on site, but nobody is answering. Really not sure how to proceed.
Really this kind of behavior is unexpected from hdfc point of view..

Plz confirm the status of my application (

I applied online for a fastag thru hdfc bank website on 12th november 2019. The application reference number is hfr361624. It was mentioned that the fastag will be delivered in 7 working days. Till date i have notreceived the fastag. The toll free number mentioned is not reachable. There is no response. It is a really pathetic service from hdfc. Never expected this from the bank

I applied for fastag on 10th november 2019 through hdfc bank making an online payment of 500 rs. The application reference number for the same is : hfr350782.

After the approval it was mentioned an email was sent on my registered e-mail id which happens to be [protected]@yahoo.com also a representative will get in touch soon and will receive the same within a week.

It's been more than a week and i haven't received an email or my fastag and neither of the representative have contacted me.

I contacted hdfc bank and they told there is nothing they can do and i need to contact fastag company. The fastag's customer care number given is busy or not being attended. I even raised the complain on 19th nov by mailing on support. [protected]@sahaj.co.in but havent got any response what so ever from anywhere.

I have been a royal customer with hdfc bank since years but this scenario really shook me up as the bank and the fastag company are not ready to entertain.

It's a request to suggest me a way out.

I applied online for a fastag thru hdfc bank website on 12th november 2019. The application reference number is hfr361624. It was mentioned that the fastag will be delivered in 7 working days. Till date i have notreceived the fastag. The toll free number mentioned is not reachable. There is no response. It is a really pathetic service from hdfc. Never expected this from the bank.

Dear sir,

I have booked the fastag with you on 8th nov 2019 wide application reference no. Is hfr339282. I got a message that my fastag is activated and issued on 18th nov 2019. But as on time i have not received the fastag. Also this is one of the worst way of handling customers for a prestigious bank like hdfc. There is contact email id also there is a customer care number which never works. Either engaged or no one responds.

The way this product is handled by hdfc is pathetic if someone starts relationship with this product then they never come back to hdfc. Pl. Look at the matter seriously and improve.

Hii
Sir i am durgesh kumar and
My credit card number ending with 2407
I want to discontinue my credit card service.
Thanks

Sir/madam,
I have applied fastag application fasttag application refno. Hfr197219 on july 2019 through online and i have received fastag user id and password. Now whether i need to submit my kyc documents in the nearest branch. Whether any other procedures. I tried to contact hdfc fastag customer care but nobody lifts call. Your quick response will be appreciated

I've applied for hdfc fastag ref no: hfr346526 on 09-11-19 through online and paid ₹500.

Today 21-11-19 still didn't receive fastag but mention that it'll be delivered in 7 working days. Forget about pdf application...:-)

If you don't honour then whats the purpose of apply/pay online in your portal, would've got it in any toll gates.

It's hard to believe that a reputed bank having such a lousy service. Tried their hopeless number [protected] but no one picks up/work, they're least worried about updating the status of my application.

I have applied hdfc fastag through online and made payment of 500 inr.
The reference number of the application is hfr360413
I have applied on 11th nov 2019 since then there is no updates and welcome letter to my registered mail and no way to track my application status.

There is no way to contact hdfc fastag guys as the customer care number also given its busy or not being attended.

I have applied for Fastag through HDFC bank online after seeing a campaign in the HDFC website. Followed the instructions and completed the application process, paid Rs.500 and also uploaded all the required documents. Not received the card and updates even after 15 days of paying the deposit and uploading all the documents. None from the bank called me or sent me fastag to home address.

No way to track application status or speak to someone in customer service, the 1800 toll free number is not picked by anyone. It rings continously.

Never thought HDFC bank will cheat customers like this. Fastag is available on the spot in the toll plaza and I should have never applied through HDFC.

Reference no is HFR360305

Hi Team,

Rupees 1770 debited from my account on 18 Nov 2019 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Adithya D...

Hi Team,

Rupees 1770 debited from my account on 18 Nov 2019 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Adithya D...

I have applied for hdfc fastag on 15th nov 2019 at 12:56pm with application reference no. Hfr379101 and rs. 500.00 was dedecuted from my bank account but have neither got any confirmation on registered e-mail nor any call from service representative.

Also, no one is responding on toll free number provided by hdfc bank.

I have no clue about my application and its current status. Kindly resolve this at the earliest.

I applied for HDFC fastag and paid 500/- Ref no:HFR410362, Haven't received any further notification. I haven't received any application through mail. The customer care is not reachable all the time. Can't able to contact the fastag team.
I applied and paid my amount on November 19 2019...

Kindly provide me the status and resolve my complaint.

Dear team,
I've applied for hdfc fastag on with application ref no HFR346698.
I've been trying to reach your CSR but they always say system is not working and do not provide any info. The CSR refuse to also register any complaint & and neither arrange for any call back.
Also complained on email I'd fastag.[protected]@insolutionsglobal.com but to dismay also no response...
Can you please help escalating or providing info where to escalate to receive the fastag immediately or at least some info on processing Or getting the refund..

Hi,

I have applied for Fastag on HDFC website on 10th Nov and got reference number: HFR350083. The Fastag is not delivered and neither there is any information to track the same.

Rs 500/- is deducted from my account and when tried to reach helpline, it is either busy all the time OR no one answers it.

I tried reaching out to HDFC customer care and they have no idea on what i was talking about!! i have been a customer of HDFC since quite sometime now and didnt expect such a negligence in providing a service.

Please let me know the status, else refund the amount.

Hi,
I applied for HDFC fastag on 11 Nov., 2019 and got reference number HFR358449.
After payment of RS 500, the receipt mentioned that the fastag will be delivered within 7 days. But I did not received it. I also tried to contact the customer care, but the toll free number is not working, so I can't contact the concerned authority.
I expect that the concerned authority will work professionally