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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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K
Keerthana Sadasivam
from Chennai, Tamil Nadu
Sep 16, 2018
Resolved
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Resolved

foodplus card

Address: Chennai, Tamil Nadu

Continuation of another complaint - food-card-pin-not-issued-c2070536. Html

I was asked to reset the pin - log on to www.hdfcbank.com select 'prepaid/forex cards' tab under 'login' section. Select my request - set atm pin select the active card (Radio button) answer the secret question and answers, mention date of birth, card expiry details and submit.

I have selected 'prepaid/forex cards' & clicked on login...
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G
Gyatendra Tomar
from Noida, Uttar Pradesh
Sep 16, 2018
Resolved
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Resolved

As my old credit card ending with 8895 is expired on 08/2018. The hdfc team send me message that a new card is sent by speed post and as i was checking the status, no speed post doc no. Found. I called hdfc customer care several times but not found a satisfactory answer. They further billing on the card without card. And calling to payment. I told i did not received the card they said for call to customer care. What should i to do?
Oct 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card No, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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    A
    abhijitdash
    from Kolkata, West Bengal
    Sep 19, 2018
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    Address: Bargarh, Odisha, 768028

    Abhijit Kumar Dash
    Sales Officer
    Emp.code :- 182602
    Supervisor name :- Nabin Das
    Office Location :- HDFC Bank, Bargarh Branch
    Please send me my relieving letter and full and final satelment immediately.
    My job period is 26.07.2017 to 30.11.2017

    Sincerely
    Abhijit Kumar Dash
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      K
      Kashi Babu
      from Mumbai, Maharashtra
      Sep 16, 2018
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      Hi sir,

      I have made wrong transaction below

      Dates narration ref. No. Value date withdrawal deposit closing balance
      Update: inr 16, 000.00 debited from a/c xx9200 on 15-sep-18. Info: upi-[protected]-[protected]@sbin0001503. Ifsc. Npci-pay[protected]upi. Avl bal:inr 93, 494.34

      Rs. 500.00 debited from a/c *9200 on 15-09-18 to a/c *6492 (Upi ref no.[protected]. Not you? Call on [protected] to report

      Update: inr 60, 000.00 debited from a/c xx9200 on 15-sep-18. Info: upi-[protected]-[protected]@sbin0001503. Ifsc. Npci-pay[protected]upi. Avl bal:inr 33, 494.34

      Rs. 500.00 debited from a/c *9200 on 15-09-18 to a/c *6492 (Upi ref no.[protected]. Not you? Call on [protected] to report

      Now plz guide how my money will get fund to my account

      Kindly confirm process to reclaim back of wrong transaction through google pay (Tez) app. Wrongly deposited into below account
      Sbi account#[protected]#
      Ifsc-sbin0001503

      Thanks
      Kashi babu degala,
      Hdfc saving account #[protected]#
      Cust id 45103774.
      Mobile no:-[protected]
      Oct 24, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 16, 2018
      Updated by Kashi Babu
      Hi sir,

      I have made wrong transaction below

      Dates narration ref. No. Value date withdrawal deposit closing balance
      UPDATE: INR 16, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 93, 494.34

      Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

      UPDATE: INR 60, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 33, 494.34

      Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

      Now plz guide how my money will get fund to my account

      Kindly confirm process to reclaim back of wrong transaction through google pay (Tez)app.wrongly deposited into below account
      SBI ACCOUNT#[protected]#
      IFSC-SBIN0001503

      Thanks
      Kashi Babu degala,
      hdfc saving account #[protected]#
      cust id 45103774.
      Mobile No:-[protected]
      Sep 16, 2018
      Updated by Kashi Babu
      Hi sir,

      I have made wrong transaction below

      Dates narration ref. No. Value date withdrawal deposit closing balance
      UPDATE: INR 16, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 93, 494.34

      Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

      UPDATE: INR 60, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 33, 494.34

      Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

      Now plz guide how my money will get fund to my account

      Kindly confirm process to reclaim back of wrong transaction through google pay (Tez)app.wrongly deposited into below account
      SBI ACCOUNT#[protected]#
      IFSC-SBIN0001503

      Thanks
      Kashi Babu degala,
      hdfc saving account #[protected]#
      cust id 45103774.
      Mobile No:-[protected]

      Verified Support
      Sep 18, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Kindly email us at [protected]@hdfcbank along with the above details and confirm the nature of the wrong transaction. Please confirm if you have transferred to an incorrect beneficiary or you have entered the beneficiary details incorrectly while initiating the transaction.

      -Manoj
      HDFC Bank Customer Assistance
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        F
        Franko binny
        Sep 15, 2018
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        Address: Thoothukudi, Tamil Nadu, 628008

        I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 4580 without my concern on date:07/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

        Oneassist relationship number : 2574109
        Name :- binny franko
        Mobile no. :- [protected]
        Credit card number ending :- 4580
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 18, 2018
        Updated by Franko binny
        Any update
        Sep 23, 2018
        Updated by Franko binny
        waiting for the update
        Dear Customer,

        We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case.

        Regards,

        Devendra,

        OneAssist, Social Media Team.
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          P
          Prince Chakraborty2019
          from Brahmapur, Odisha
          Sep 15, 2018
          Resolved
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          Resolved

          Address: Kolkata, West Bengal

          Mr amit who was the representative from hdfc bank kolkata had all my documents verified and i submitted him and signed all his documents.
          Then i received many calls from the bank for the credit card address verification.
          My present as well as my office address was verified.
          I received sms also regarding the verification process and all got completed. The digital verification was also successful.
          However today i logged in the system and found its showing disapproved.
          Why it got happened i received 2 other credit card also from icici bank on the same documents and address. And both icici and hdfc was done at same day same time by separate representatives.
          As per rbi guidelines without proper reason.
          My mobile no given was [protected]
          My email id given as prince. [protected]@gmail.com
          Oct 19, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 15, 2018
          Updated by Prince Chakraborty2019
          I need my credit card asap
          Sep 16, 2018
          Updated by Prince Chakraborty2019
          My credit card application no is 18I[protected]E1
          Verified Support
          Sep 16, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We can help with that. Please write to [protected]@hdfcbank.com with your Card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Anay
          HDFC Bank Customer Assistance
          Sep 17, 2018
          Updated by Prince Chakraborty2019
          What is the reference no
          Sep 17, 2018
          Updated by Prince Chakraborty2019
          I send the email with subject line TTU[protected]
          Sep 17, 2018
          Updated by Prince Chakraborty2019
          What is the status of my complaint
          Sep 18, 2018
          Updated by Prince Chakraborty2019
          How long more it would take for my complaint to get it resolved and when i would be receiving my credit card
          Sep 20, 2018
          Updated by Prince Chakraborty2019
          Still i am not getting any update when i would be receiving my credit card.. Sent email with follow ups to [protected]@hdfcbank.com email id
          Sep 23, 2018
          Updated by Prince Chakraborty2019
          No one seems to solve my problem... I mean there should be some escalation procedure.. So much delay..
          Sep 24, 2018
          Updated by Prince Chakraborty2019
          Whom to contact it seems no one is replying me bck on [protected]@hdfcbank.com email address
          Sep 24, 2018
          Updated by Prince Chakraborty2019
          I an going to file a law suit in regards to my complaint.. I this is is the only way left
          Sep 27, 2018
          Updated by Prince Chakraborty2019
          I still haven't received any response from Mr Neville for my complaint registered its being a month now...
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            Nitesh1995
            from Kolkata, West Bengal
            Sep 15, 2018
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            Address: Kolkata, West Bengal, 700042
            Website: Hdfc

            On 2nd of august 2018 i tried to add 239 rs to my paytm wallet...5 times rs 40 and 1 time rs 39 but everytime it showed that bank has declined the payment... After half an hour i started getting sms from bank that money has been deducted from bank.. When i approached paytm they said money has not been received by them and bank has only refunded me 39 rs and rest 200 rs they are saying that they have transferred it to paytm but paytm is refusing on that.. Plz help
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              ashishkano007
              from Mumbai, Maharashtra
              Sep 15, 2018
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              Dear sir, my name is ashishkumar kotadiya. Once i went to the hdfc bank for transaction in my account and one executive told me that if i had go with cradit card then i have many benefits. And she gave me all details of that like its lifetime free after first year transaction of 20000 and 2nd year transaction of 50000. And i had purchased it from her. After that i had almost spent above 30000 first year and also above 75000 2nd year. But i got charges of rs.695 from the cradit card bill. And when i go to the bank, no one listen my problem and everybody told that give the online complaint. When i had tried for call the cradit card customer care, there is no reply or also there is not any option to talk with cardit card customer care executive. Its so mentally herrecement for me. So please i request to solve my issue and cancel my unknown charges for that also..
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Saptam Mondal
                from Pune, Maharashtra
                Sep 15, 2018
                Resolved
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                Resolved

                Premium receipt of rs. 50, 000/- paid on 31/03/2011 not received so far.

                Have been approached over telephone to further deposit 50, 000/- to get back 1, 70, 518/- which is the current value of the money multi plan with pp term 10 years. Caller manush jain is refusing to send mail. Call received from [protected].
                Is it a genuine caller? From hdfc life?
                Oct 23, 2018
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Sep 22, 2018
                HDFC Life Customer Care's response
                Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                Respected sir

                i am employee of hdfc life in vasai branch since 10th feb 20174 to 13 jan 2015 my emp id 124439 My UAN approval pending from your side & MY pf ALSO PENDING PL Provide Address where i submit alll pf fill up form

                Always Looking Your Positive Co-Operation

                Thanks & Regards,

                Nilesh K Sheth
                [protected]
                HDFC Life Customer Care's response, Sep 22, 2018
                Hi Nilesh, kindly connect with your business HR for addressing your query.
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                  Varsha18
                  from Gurgaon, Haryana
                  Sep 15, 2018
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                  This is complaint regarding your employees. They are harassing me on call all day and night.
                  Can you please ask them to stop calling my colleagues neighbours family members.
                  They have created a mess in my life at a level from where i can attempt suicide.
                  24 hours they keep on calling any one from any contact whether they are connected to me or not.
                  Loan account number:[protected]
                  45622320
                  And this all is increasing day by day.
                  Due to this i am fired from my office.
                  Can you please ask them to stop abusing me on each call and if they think that by doing these things they can get what they want so forget that.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 25, 2018
                  Updated by Varsha18
                  Hi, If you cant solve a issue why this online portal is created. They are calling each and every second to every second person in the universe. Which rule of RBI allows them to harass a person at this extent.
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                    G
                    Gunjan S
                    from Delhi, Delhi
                    Sep 14, 2018
                    Resolved
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                    Resolved

                    Address: Vadodara, Gujarat
                    Website: www.hdfcbank.com

                    Hi, i have a hdfc account which was opened by my previous employer and after i left that company, it has been dormant ever since. Although, illegal still hdfc bank has been levying false maintenance charges to it and it has reached up to -8000+ recently. Earlier this year, they even sent me a text saying that your account will be closed if you don't take any action and so i didn't expecting the same, so they should have closed it, right? But they kept it open and kept levying maintenance charges. Now, by some technical glitch, myntra e-commerce website has transferred my refund amount into that account, which i cannot even withdraw it since that was already gulped by hdfc and the maintenance charges were deducted from it.
                    My request is plz return that amount since i don't have anything to do with this account or bank anymore and that is pretty much clear since i have never used it in 2+ years now. And my financial condition isn't that well these days, so every penny counts.
                    Please help asap.
                    Oct 16, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 15, 2018
                    Updated by Gunjan S
                    Now they have even deducted all the money even after all the complaints and everything. I am not liable to pay them in anyway since I don't use or want to use their services in anyways and was never their customer, infact my employer was and still this Bank is behaving like a fraud.

                    Verified Support
                    Sep 15, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                    -Anay
                    HDFC Bank Customer Assistance
                    Sep 17, 2018
                    Updated by Gunjan S
                    Dear Sir,

                    All your Bank did on providing response on my complaint is to confirm the refund and nothing else. My real concern is, I want that money back. I don't want anything to do with this HDFC account and haven't been using it for 2+ years now. Please close it once and for all and allow my refund money from Myntra to come back to me.
                    I would have have visited this branch and closed it myself, if I was living in the state.
                    I am married and have moved 2+ yes ago.
                    So, plz understand and help.
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                      S
                      Shru_p
                      from Mumbai, Maharashtra
                      Sep 14, 2018
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                      Address: Mumbai City, Maharashtra, 400083

                      I had withdrawn 500 rupees from axis bank atm. I did not get the money back but the money was debited from my account. It's been more than a week my money is not yet reimbursed. Kindly help me. Waiting for your positive reply.
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                        nehad21
                        from Mumbai, Maharashtra
                        Sep 14, 2018
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                        Address: Mumbai City, Maharashtra, 400708
                        Website: HDFC

                        I havent used credit card. The bank charged some amount of activation of some scheme, i have contacted they told me it was by mistake and we wont charge anything and after some days the sent notice of amount hold rs.2726.
                        I was trying to contact them on given number but the call was not placed.
                        On 26th july they deducted the amount. There was no credit card added in my account still the amount was deducted. Please help me in this.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          K
                          Kezia Yonzon
                          from Delhi, Delhi
                          Sep 14, 2018
                          Resolved
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                          Resolved

                          unable to liquidate fixed deposit through netbanking

                          I have been trying to liquidate an FD through Net Banking but receiving the following message- "we are unable to liquidate your fixed deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC bank branch for liquidating the fixed deposit". Tried changing FD instruction as well, but did not work....
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                          Mohinder Kumar Gandhi
                          from Gurgaon, Haryana
                          Sep 14, 2018
                          Resolved
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                          Resolved

                          my travellers cheque for usd 100 lost by hdfc bank kalka ji branch

                          Address: 110019

                          I had deposited a Traveller's cheque for USD 100 in my savings bank account (No. [protected]) on 17.10.2017 with HDFC bank, at their branch in B-52, Ground Floor, Kalka ji, New Delhi -110019. I have attached the photocopies of my cheque and the deposit slip.
                          I was told that the cheque will be routed thru Mumbai HQ for clearing. Later I found that the above mentioned cheque has not been credited to my account even after 6 months....
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                          Drbhalla07
                          from Hoshiarpur, Punjab
                          Sep 13, 2018
                          Resolved
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                          Resolved

                          I purchased jewellery wroth rs 66807 from the tanishq showroom at amritsar using my hdfc debit card on dated 18.04.2018. That time there was an offer of 5% cash back. But i did not get my cash back. Here is the offer;

                          Under this offer all hdfc debit & credit card holders (“cardholders”) are eligible to get cashback of 5%* on a minimum purchase of inr 35000/- or more in a single transaction.
                          Offer will be valid only for all purchases made with hdfc debit & credit cards.
                          Offer is applicable for all successful transactions made between 13th april to 22nd april 2018
                          Maximum cashback to card to be rs 4000 per customer.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Sep 20, 2018
                          Updated by Drbhalla07
                          Plz reply
                          Dear Bhalla,

                          Steve here from the Customer Relations team. Always here to help!

                          Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

                          We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

                          Sincerely,
                          Steve
                          Drbhalla07's [Complaint's author] reply, Sep 22, 2018
                          Thanks steve for responding. This is my email & phone no. Plz do the needful. [email protected]
                          9417083812
                          Drbhalla07's [Complaint's author] reply, Sep 22, 2018
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                            O
                            from Delhi, Delhi
                            Sep 13, 2018
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                            Address: New Delhi, Delhi, 110015

                            Hi,

                            I am using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 1899 from my credit card on 12th september 2018

                            Kindly cancel this plan and request you to refund the amount of rs:1899. Pleases deactivate oneassist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

                            My name - om prakash
                            Contact number - [protected]
                            Mail id - [protected]@gmail.com

                            For any query you can call me on this number.

                            Regards,
                            Om prakash
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Santhosh Kumar Ganesh
                              from Bhadravati, Karnataka
                              Sep 13, 2018
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                              Address: Mysore, Karnataka, 570017

                              Hello, you people don’t have common sense...!.before debiting from my account u people should take my permission right...see last year itself given request to cancellation of membership but again u people continued without my permission...i[censored] don’t refund for the same means u ll receive notice from consumer court
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                                Vish245
                                from Noida, Uttar Pradesh
                                Sep 13, 2018
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301+

                                Hi,

                                I am a tcs associate. Lost my hdfc food plus card. Got the card blocked but want to get a new one. Also my old card had balance money around 1500 inr. Tried to get it reissued by visiting the bank. But in vain.

                                Please resolve this matter asap. To get in touch regarding the linked account number, please contact me on the below email id.

                                My email : visheshta. [protected]@tcs.com
                                Oct 26, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 15, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We request you to contact our Phonebanking number and place request for replacement of card and transfer of balance.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  M
                                  maranjan
                                  from Delhi, Delhi
                                  Sep 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: Hdfc credit card division

                                  I had applied for hdfc money back credit card 14 days ago. The documents was collected and verified personally from my address by hdfc executive. After some days i was asked to submit rca in nearest branch drop box. I have also done the same in noida sec 62 branch, still not getting any notification for 18i[protected]o2. Please update me with the process.
                                  Manish
                                  Oct 20, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 15, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We confirm that your application has been taken up to the next stage of processing as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the Credit Card application. You may also track your Credit Card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Sep 15, 2018
                                  Updated by maranjan
                                  You are saying that it is taken to the next level of processing but it is still showing disapproves in tracking... Please update me any estimated time when it will be changed or not change
                                  Sep 29, 2018
                                  Updated by maranjan
                                  You told that you will revert me after completion... 14 days passed... When you will complete that
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