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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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M
mittal20
from Noida, Uttar Pradesh
Sep 10, 2018
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello all,

I had purchased an iphone 8 using hdfc cashback offer on 17/01/2018
The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already 210 days (More than 6 months) yet i have not received the cashback and hdfc helpline are not providing and most of times not working at all.

This was purchased from international value retail pvt ltd sector-18 noida.

My hdfc consumer durable loan no - [protected]
Email id - [protected]@gmail.com
Oct 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 5 working days.

-Manoj
HDFC Bank Customer Assistance
Sep 18, 2018
Updated by mittal20
Hi,

Thanks to writing back.

For your information that I have already paid my all EMI aginsts my loan.

I have been told during my purchease of product that EMI will be adujected in last EMI which was due in Aug 2018 but it didn't happened and bank presented EMI in my account and same was dedcuted too.

Later no one from HDFC bank responding. Customre care number which was told for consumer durable loan doesn't work at all.

Kindly check and credit my cash back via online transfer to my account which was used for EMI deduction or transfer to my HDFC credit card.

I am puting my mobile number below. Speak to me if needed.

Thanks
Kapil Mittal
+91-[protected]
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    S
    Sridhara Nayak
    from Kolkata, West Bengal
    Sep 10, 2018
    Resolved
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    Address: Khordha, Odisha, 751002

    Dear team,

    I got a mail from hdfc pf department sub to - (Pf & eps - transfer / withdrawal procedure emp no. :- 113471)

    With contains that-

    {dear sridhar nayak,

    It is observed that till date you have not initiate your "pf transfer / withdrawal procedure" towards your pf accumulation lying under "hdfc bank ltd covered epf trust"}

    But i'm unable to find out my pf account number, so kindly provide me my pf account number...
    Following are my details :
    Emp no-113471
    Name - sridhar nayak
    Contact - [protected], [protected]
    Oct 19, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 10, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

    -Anay
    HDFC Bank Customer Assistance
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      T
      tshinde420
      from Mumbai, Maharashtra
      Sep 10, 2018
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      Address: Mumbai City, Maharashtra, 400078

      I have received a credid card from hdfc bank when i opened my salary account i actually never wanted a credit card but they still sent me one and i am getting charged almost 500 rs per month without even using it a single time please take back that credit card i am not going to pay further bills because i havent used it a single time card no [protected] contact no [protected] i have sent a picture of it still attached to that page close that credit card or my bank account insted i will be happy
      +1 photos
      Oct 12, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 11, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to clarify that your Freedom Credit Card has been issued as a priced card and in view of the same, first year membership fee of Rs.500 plus gst was billed to your Aug'18 statement. Further, to be eligible for renewal fee waiver, you are required to meet a spend threshold of Rs.60000.00 within a year. You may view the features and benefits of the card by logging into the following link https://goo.gl/nvLH8p

      -Manoj
      HDFC Bank Customer Assistance
      Sep 11, 2018
      Updated by tshinde420
      First of all i dont want credit card and if it is the membership card then why you are charging 450rs for not paying on time that is membership charge i didnt borrowed any money from you that i have to pay charge for that ok i have paid that membership 590 rs and i am not paying anything else plz send me the closure form i dont want that credit card and shut down that auto deductin from my debit card please
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        Narip
        from Ambala, Haryana
        Sep 10, 2018
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        Address: Ambala, Haryana, 134003

        It is intimated that the representative of the hdfc bank approached me for issue of credit card whereas i was not interested at all. It was told by him that this is a money back card and it is life time free and no renewal charges has to be paid by me. The card was issued to me and i have made the transactions and paid all the amount which was received by me through e-statement. The last payment amounting to rs 1which was supplied to me by the bank also has been paid by me. Now the has supplied one more e-statement showing that i have to an amount of rs.1060 on account of renewal charges are a fine of rs.400/- for not making payment in time.
        I would like to clarify that i have not any e-statement for month of august 2018, then how the fine could be taken against me. As per direction of the executive the necessary transactions has also been made by me. Then why recharges has been billed against me.
        The concerned executive responsible for giving me the wrong information should be taken to task and the amount shown against me as outstanding should be cancelled. However, the annual renewal charges are to be paid by me for the credit card, i am not interested anymore and the same should be cancelled immediately.
        Oct 12, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 10, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        Jan 21, 2019
        Updated by Narip
        My card Number is 4070 and contact number is [protected]
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          A
          Aslam Baba
          from Noida, Uttar Pradesh
          Sep 9, 2018
          Resolved
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          My official mail id.. [protected]@gmail.com
          Charged more than 5000 for non maintenance of minimum balance. Closing balance was 4500. Now it went to negative balance. Can i recover the closing balance if the balance will be maintained from now. Deposited amount. It shows closing balance 16k but available balance is 10.5k will the balance be credited
          Oct 15, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 11, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank. Please visit: https://bit.ly/2JgzzR7 (For Terms & Conditions) https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account) Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

          -Anay
          HDFC Bank Customer Assistance
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            A
            Amandeep Singh Gakhar
            from Firozpur, Punjab
            Sep 9, 2018
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            Address: Amritsar, Punjab, 143001

            Try to get in touch with customer care number but no one receive call and blocked department agent don't want to help.. Not easy to contact with credit customer care number for query..

            I have not receive my credit card yet. As par customer care i have to register my new address. Try to register my new address for the same.

            Amandeep singh
            [protected]
            Oct 10, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 09, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please write to [protected]@hdfcbank.com with details of your issue, your Card No, date/time of the call, the number you called with STD code & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Shehzad ShaikhAli
              from Mumbai, Maharashtra
              Sep 9, 2018
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              Address: Mumbai City, Maharashtra, 400008

              I am hdfcbank credit card holder and your executive had forcefully forced me to accept this offer when i had applied for my loan. They called and said that you will be charged more interest and processing fee i[censored] don't accept it. When i checked with my officer who processed my loan said its fraud he will charged only what he had infrmed me. Please cancel my one assist appication asap and do the needful before i take any legal action as i have a call recording.

              Name:shehzad shaikhali shaikh
              One assist relationship number:5139097
              Mobile no. 99*73
              Credit card no. 5241* * 6147
              Email: [protected]@gmail.com
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 09, 2018
              Updated by Shehzad ShaikhAli
              Please check n do the needful

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                D
                Dheeraj Patil
                from Mundi, Madhya Pradesh
                Sep 9, 2018
                Resolved
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                Address: Indore, Madhya Pradesh, 452010

                Hi team
                My old company has opened my salary account in 2017, but after 4 months i left the company. And after 1 year i have recieve text mgs regular for non maintance charge rs600. Without information, i have not using this account this account since left my job. I am unbale to this charge bcoz no information about that and also chance city. Please close this account as soon as possible. Todays its show rs-7800.00 too much charge i am unbale to pay.
                Please close
                Account holder name - dheeraj patil
                Custome id[protected]
                Account no.[protected]
                Oct 15, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 11, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                -Manoj
                HDFC Bank Customer Assistance
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                  C
                  Cfa Kapil Babbar
                  from Bhopal, Madhya Pradesh
                  Sep 9, 2018
                  Resolved
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                  Resolved

                  Address: Durg, Chhattisgarh, 491001

                  I have taken hdfc credit card & paid all my dues of 33659 and i have stopped using my credit card still new pending amount of 7200 is showing which i dont know how customer care lady is telling me i have taken any policey hdfc ergo but i have not taken this policey even i have not recived this policey pappers ever and now the worst thing is they have hold 7200 from my saving accout its very bad bank is looting me please never buy hdfc credit card and hdfc ergo policey
                  Oct 12, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 11, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  With regards to your Credit Card, we request you to contact our Debt manager at[protected].

                  -Manoj
                  HDFC Bank Customer Assistance
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                    A
                    andela vani
                    from Bengaluru, Karnataka
                    Sep 9, 2018
                    Resolved
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                    Resolved

                    Address: Hyderabad, Telangana

                    Hi team,

                    Hi team

                    May i know the reason for deducting amount from my account twice for the same month? Below is the detail. Photo is attached.

                    Date narration cheque/ref. No. Value date withdrawal deposit

                    04 aug 2018amb chrg incl gst for may2018-mir[protected] mir[protected] 04 aug 2018 236.00

                    06 aug 2018 amb chrg incl gst for jun2018-mir[protected] aug 2018 472.00

                    06 aug 2018 amb chrg incl gst for jun2018-mir[protected] aug 2018 635.00

                    07 aug 2018 amb chrg incl gst for jul2018-mir[protected]aug 2018 635.00

                    05 sep 2018 amb chrg incl gst for aug2018-mir[protected] 05 sep 2018 635.00
                    Oct 10, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 09, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      N
                      Nilesh Malik
                      from Pune, Maharashtra
                      Sep 9, 2018
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                      I have linked my adhar card with hdfc bank saving account and also with bharat gas but its pending from bank side for uploading it in npci mapper...
                      And so i am not getting subsidy credited in my bank account...
                      Asked in bank branch several times but their reply is we have linked your adhar card with bank account..
                      A/c [protected]
                      Required your help in getting my account updated with npci database
                      +3 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Aru-20
                        from Delhi, Delhi
                        Sep 9, 2018
                        Resolved
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                        Resolved

                        These banks... Specially hdfc never stops... Now they are harassing my sister... Even after specified guidelines issued from rbi. It happens in life sometimes due to unwanted we fall behind payments. But instead of helping to resolve the situation by providing various option hdfc bank will start harassing you. A women from hdfc recovery section - phone no. [protected] is being calling my sister and keeps saying “ do mahine se bank ka paisa lia hai sharam nahi ati, payment karne ka dum nahi tha to card kyu lia”. While my sister is trying to resolve the situation, these things are adding up to mental pressure. When they have to issue cards, they will give you free hair dryer, mixer - juicer, power bank so that one way or other please take their card so that they can harass you later. They may come back to us on this complaint but they will never stop. Every single day they harass customers, dont understand how they can live with themselves after making such calls.
                        Oct 12, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 09, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Ramij Ahemed
                          from Bhubaneshwar, Odisha
                          Sep 8, 2018
                          Resolved
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                          Resolved

                          Address: 700136

                          To, the manager,
                          Hdfc

                          Need help please.

                          I have recently done balance transfer of my home loan account from sbi. During application file process, mr. Kanai deb and mr. Bhaskar gupta (Sales team of hdfc) interfaced with me for all the initial formalities and provide all the clarification that i had. Then they promised me many times that there is no processing fees needed while transferring the balance (Irrespective of existing top ups if any) only if i need some additional top up from hdfc then processing fees will be applicable. However i need to pay the processing fees for the sake of processing the files later on which will be returned back during disbursement except token fees of rs 59. So, i had payed 3 checks with amount,
                          11800 - for sbi main loan account (Refundable except rs 59) - clarified many times from kanai
                          3540 - for sbi top up loan account (Refundable except rs 59) - clarified many times from kanai
                          3540 - for addition top up from hdfc (Not refundable) - clarified many times from kanai
                          I clarified above things very clearly from mr. Kanai. Then only i agreed to process my application files.
                          But during the disbursement i got to know from mr. Niloy (Branc manager of tegharia, hdfc) that 2nd line item (I. E. 3540 - for sbi top up loan account (Refundable except rs 59)) can not be refunded. I convey the message from kanai but he didn't agree on this and asked me to sort out with kanai.

                          Then i reached out to kanai. He said he will get approval from higher management and refund the amount. But later on he is not responding my phone. He is not reachable.
                          I reached out to niloy. He said he will talk to kanai. Butt i am not getting any response back from any of these 3 people since last 3 weeks.

                          Could you please help me in this regard.

                          Thanks,
                          Ramij raja ahemed
                          Project manager, cognizant.
                          Mob - +91-[protected]
                          Oct 14, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 12, 2018
                          HDFC Bank Customer Care's response
                          Dear Ramij Ahemed,

                          Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                          Regards,
                          Team HDFC Home Loans
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                            A
                            Abdulkarim7
                            from Mumbai, Maharashtra
                            Sep 8, 2018
                            Resolved
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                            Resolved

                            Address: 400043

                            My name is abdul karim it has been one weeks past, i dont get my credit card at all. Although the cedit card number has showing in my netbanking. I dnt know how to collect it. But it is bank's responsibilty to co ordinate their clints untill the products reach to their clints hand. But i am sorry to say that my crdit card issuing branch dalhouse, fail to do that.. I dnt know how can i collect my credit card at all.. Please deliver my credit card as early as possible
                            Oct 17, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 08, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We'll look into that for you. Please write to [protected]@hdfcbank.com with Card application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name and your contact details. ​Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              A
                              arvindsharma011969
                              from New Delhi, Delhi
                              Sep 8, 2018
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                              Address: 110096

                              For your information, we using hdfc credit card ([protected]). But unfortunately in april 2018 we went to home town and spend long time in home town approx 3 month.in between we lost the card and in july 2018 we back in delhi and block the card by hdfc customer care. But after some time hdfc customer care executive call me, why not pay your pending bill and we ask the total 2140/- and she tell me very roughly, unmannerly, so we socked and after long discussion she tell me amount payable approx 2140/-
                              But only in march 18, we use credit card for approx 320/- only, how is possible 2140/- hdfc customer executive's language not good. We want settle the amount and canceled credit card. Because we will not able to do pay lot of pantry.

                              Thansk
                              Arvind
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Prabhu
                                from Chennai, Tamil Nadu
                                Sep 8, 2018
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                I have a trading account with hdfc securities which was recently opened by me just 1 month. They debited rs.2000 for vas sms alert without my permission and when i enquirie the agent who made me join said it is a stock worth rs.2000 bought and told me not to worry he will sell give my money. When complained via mail it is sms charge rs 2000 debited from my account.
                                While opening i paid rs.1999 it has 6months stock sms free alert and they activated sms alert and made me rs 2000 loss this has been activated without my permission and funny part is hdfc executive told me not to go with hdfc stock sms alert. I hope hdfc sees my problem and refunds my 2000rs.
                                Sep 13, 2018
                                Complaint marked as Resolved 
                                I received a call and they refund Rs 2000 to my acc
                                HDFC Securities customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 12, 2018
                                HDFC Securities Customer Care's response
                                Dear Customer

                                Greetings from HDFC Securities Ltd !!!

                                In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"

                                We will be happy to assist you.

                                Regards
                                Customer Care
                                HDFC Securities Ltd
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                                  S
                                  Sachinjoy
                                  from Indore, Madhya Pradesh
                                  Sep 8, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110001
                                  Website: www.hdfclife.com

                                  Policy sold to me totaly fraud:
                                  1- mr. Anand verma-delhi ro - hdfc life insurance company ltd. Mo - +91 [protected], [protected]
                                  2- mr. Arvind singh - delhi ro - hdfc life insurance company ltd. Mo - +91 [protected], [protected]
                                  3- mr. Nitin arawal - delhi ro - hdfc life insurance company ltd. Mo - +91 [protected], [protected]
                                  4- mr. Rupesh choudhary - delhi ro - hdfc life insurance company ltd - mo - [protected]
                                  They all are involved to pass me one to another person after i raised complaint for which i am facing issue since i have buy policy.
                                  I request you, kindly help me for the same. I request you, kindly cancel the policy and refund my amount of rs. 30, 000/- which i have paid to hdfc standard life insurance company limited.

                                  They told me addtional benefits:
                                  1- hdfc classic assure plus plan + pension plan+health
                                  2- maturity period-10 years
                                  3- premium pay period-7 years
                                  4- special discount on premium @ 20%
                                  5- pension plan 950/per month
                                  6- health & med claim plan 2.50l / year

                                  I request you, please do not buy any policy from hdfc life. They are making fraud only.
                                  Oct 11, 2018
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 10, 2018
                                  HDFC Life Customer Care's response
                                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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                                    D
                                    Dwijendra Nath Das
                                    from Hojai, Assam
                                    Sep 7, 2018
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                                    Address: 781314

                                    Sir,
                                    I have the honour to inform you that i surrendered a policy no. 15595659 on 10.7.2018 but my surrendered value is yet to be disbursed by the guwahati branch. I am in a great difficulty. I approached branch several times but all the time they refused stating it as a technical issues. Please ensure immediate response to my request as i have to pay hospital bills. I had also another policy of hdfc life but i couldn't deposit my renewal premium and it is now paid up. I hoped that as soon as i receive the surrendered money of the earlier policy i could have deposit my premium. It is very shameful that a renowned institute like hdfc is doing nothing for a poor customer like me. I have lost my trust upon you. Hope you would do the needful today without further delay lest i will approach ombudsman immediately.
                                    Yours faithfully
                                    HDFC Life customer support has been notified about the posted complaint.
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                                      sambit acharya
                                      from Kolkata, West Bengal
                                      Sep 7, 2018
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                                      There is a concern related to my Savings account which is currently blocked.The account had an amount of 36800 which has been taken on hold due to a due amount in my credit card.After several queries I came to know if i clear my due which amounts to 46765 the amount in my savings account will be released.
                                      Therefore the due amount on my credit card was paid on the 5th of september through billdesk and direct payment in the Bank branch of HDFC unitech kolkata.Post which the customer care informed me the savings account will be unblocked and the amount will be released within 24 hours.However it didnt happen and the customer care kept on de-escalating my request o[censored]nblocking my account and have last informed me that the process to it is to receive a call from the Collection team post which they will release d amount unblock it.It is almost 50 hours now that i have paid my dues.
                                      The issue is more serious cause this account is my salary account and I receive money from other sources in it directly, I have no other account except this.Therefore it is of a great trouble right now.
                                      The customer care each time varies from each other in terms of information.
                                      It is my earnest plea to you to help me out with this problem since it has been more than 50 hours now.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Kaisam Sanjay
                                        from Lala, Assam
                                        Sep 7, 2018
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                                        Since 10 days now I am trying to make a deal with some hdfc collection agent to make a settlement of my credit card. Each day they give one reason or other for settlement but the actual settlement didn't happened till date.

                                        I would like to settle my hdfc regalia credit card for good
                                        Contact number : [protected]
                                        Account I'd:41161619
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