Ibibo Group / Goibibo Complaints & Reviews

Hi team,

My name is nikhil agrawal. I booked 2 flight tickets using goibibo on july 01, 2017 for travelling to delhi to mumbai and mumbai and delhi. The travel date from delhi to mumbai was july 29, 2017 by spicejet airlines and mumbai to delhi was august 05, 2017 by vistara airlines.

Pnr-s2sksb for spicejet (Delhi to mumbai on july 29, 2017)
Pnr-pqmul7 for vistara (Mumbai to delhi on august 05, 2017)br...

I have made a fee payment to ignou on 16/10/17. It got deducted from my account.

Now it has not yet reached ignou. I've sent mail to payu and my bank. But they say money is capturedin the payment gateway. I am sending the transaction detail. Kindly either refund my money or forward to ignou. It's my term fee. So please do help me out.

Name meenakshi
Amount 7811.80
Ibibio reference i'd [protected]br...

Sub:
Dear sir,

I have booked, a little while before, the above ticket for my wife (Passenger name: mrs. Cr shylaja sadasivan regd. Mobile [protected]) with this emailid as the regd email. But due to a small error in clicking the date instead of 2nd nov. 2017 the ticket came booked for 31st oct. 2017. That is my request is to change the date of travel to 02 nov. 2017.

The ticket was booked thro' goiibo...

I have booked 2 - delux ac 4bed rooms in mannat palace hotel in ajmer shareef through goibibo for two days but at the time of check in, hotel manager said, i have only one room available. They sold my room to other one. I called all hotel management and goibibo cutomer care but they didn't provide 2-room at same hotel or any other hotel. Very bad experience my family faced by goibibo....

I booked one ticket from bangalore to pune where drop time was 10 am but due to break failure i reached at 9 pm. On 3rd at 12am my exam was there which i missed due to this bloody bus issue, if you can't provide good service and punctuality then why you taking this type of job where customer has to reach on time even though i missed my flight too, after exam my flight was there at 10 pm that same i missed where i lost my money as well as...

I have forgotten my password of account
[protected]@ibibo.com
This i'd i have used for creating fb account.. R8 now i dont rembr fb pswrd also... If i say forgot paswrd on fb pge, passwrd reset link will b sent on my ibibo a/c...
If i say forgot password on goibibo site it is asking me some other i'd which i have used while creating my ibibo account... Which i don't remember.
Plz tell me how 2 resolve it...

I have booked ticket for bangkok-phuket pnr jr1hth and phuket-bangkok pnr nr71nh where i have included check in baggage rs. 709 in each. Price break up attached. But at the airport airasia representative confirms that no baggage has been included from the agency for both the tickets and i had to buy it for 900 thaibhat for bangkok-phuket and rs.385 thaibhat for phuket-bangkok. What is this fraud!...

Hi team

I have checked online on your website and booked the ticket for my mother xyz (Don't want to mention exact name) for 15/10/2017 from manchester (Uk) to udaipur (India). I have booked end to end ticket from your website out of suggested options on website

1. Easyjet :- machester to amsterdam pnr :espng6j

2 airfrance :- amsterdam to paris pnr :oaz4et

3. Airindia :- paris...

With reference to the booking with pnr no: q9gsni

My travel request was on 20th nov 2017, during the itinerary while booking on goibibo website, my request was for :

Ixc - delhi - vistara uk 879 (15:20 - 16:20) on same day i. E. 20th nov 2017
Delhi - bom - vistara uk 955 (17:40 - 20:05) on same day i. E. 20th nov 2017

Both on same day (I. E. 20th nov 2017) with 1 hour 20 min layover.br...

I have inform you that last night rs 500 had been debited from my idbi acount and credit to ibibo ac. No. Xxxxxxxxxxxx0639 and upi ref no[protected] date 15/10/2017 time 21:24 pm please refund my 500 rs. I will try make transection to other source but amount creditet to ibibo acount.

Regards
Neeraj kumar singh
Neeraj1976.@gmail.com
Mob [protected]...

The costumeer care doesn't listen to us she cuts the phone without listening to me and the refund polices are worst then ever in any app i did'nt get my refund and i will recommond others plzz not to use goibibo due to their in appropriate behaviour towards costumer and they have blocked me on the constumer care no. I respect your policies but what about the costumer services and its 500rs and these apps are only run by the people i want...

There is no minetal water providef to any pessanger during travelling & lunch holt at place there is only onr restaurant to dinner there is understanding betweein driver and restaurant owner pls do needfull to improve customer satisfaction otherwisr i will spread this information socially i am travelling from haveri to ahmedabad in your travells because of my bedluck & it is diwali time & and last time i have no choice otherwise i will not...

02 oct 17 i had my ticket from goa to pune at 20:35 and when i called to enquire which stop was bus coming they say that it is cancelled you can see any other bus. When i asked to arrange a ticket for me they simply said it is not possible at this point of time. It was horrible for me to find a bus as 02nd october was a long weekend and all the buses were completely full.
Why did they show the ticket as confirm they should have told...

I had made a payment on the 4th of october from my account, in order to pay my exam fees. Unfortunately, the payment wasn't successful but the amount got debited from my account. Its been 11 days and i didn't receive the refund yet. Please see to matter.
My account details are:
Ashwin mahendra
Federal bank, thamaram branch, chennai
Account no. [protected]
Ifsc: fdrl0001001
Date: 04-oct-2017 br...

We have booked 3 tickets for us from krabi to bangkok for today 25 th september in thai lion air through goibibo.com (Flight:sl815, pnr:wnipgt, booking in name of anik mukherjee confirmed and find the tickets) and next

(Flight no: sl815, pnr: xvdsrr), we had confirmed booked tickets with ticket no (816-[protected] & 816-[protected]).

But, during check in time thai lion air desk stated that ticket no - 816-[protected]...

I had a confirmed bus booking from udaipur to ahemdabad for 14.10.17 through goibibo in the name of geetika changwal with pnr no.[protected] details as under-

Goibibo m-ticket
Udaipur - ahmedabad
Payment id - gobusanda[protected]
Pnr[protected]
Travels - rishabh travels
Bus type - non a/c seater/sleeper (2+1)
D. O. J[protected]
Dep. Time - 15:30 hrs br...

Hi Team,

I had booked a return ticket from Chandigarh to Mangalore with Booking Reference DJ7EGB, but it got re-scheduled for 30th October, thus, I canceled the ticket and re-booked a flight on 27th October instead. The moment I cancelled the flight, a message appeared that my money will get refunded in a week, but till now I haven't received any amount in my account. Kindly look into the matter or else I'll have to raise...

Hello all,
I had booked a flight from amsterdam to bangalore through british airways. The flight had a transit in london for 3 hours.

I had checked with goibibo and you had also connected with the airlines and committed to me that a transit visa is not required.

However in the amsterdam airport i was denied to board the fight.
After which i was told by the goibibo executive to cancel the flight...

Hello sir/madam,

I booked a bus in goibibo from bangalore to kozhikode on sep/03/17, i booked the ticket because i had pic up from hebbal
I. E:
(Van pickup) kallada travels, near hebbal crime station

But one of there executive from kallada travel called me around 1pm on sept 3 and told they cant arrange me shuttle due to onam for pic up and told to come directly to there office, but there office...

Account number : [protected]
Transaction date : 28/09/2017
Transaction amount : (Inr) 960.00
Transaction type : dr
Transaction description : epay/to:ibibo web pvt ltd/67313594/mca e
My form has been failed but amount deducted to my account. Please return my money to my account. You will check it.
Please sir take action immediately. All information related to transaction...