Idea Cellular Complaints & Reviews

I am trying to send port message but message is not being sent. I called to customer care but they are ignoring my problem. Due to this type of ignorance i have no other option
When i try to send msg a notification comes on the screen with option of ok or try to solve.
Please help me out of the problem and take some helpful step. Your consumer care representative has disappointed me...

Dear Sir
My sbi account debited rs399 but recharge not done I do online recharge on 12th January, 2019. Before that I also do online recharge but I not face any problem but this time faces difficulties and it's not good.
So please solve the issue ASAP.
Thanks
Akil

Only one point 4g network in the heart of the city.
This problem since 6months yet nobody taking action.
Internet buffering like 1g.
Call also not connects and network failure call disconnected almost.
Very negligent mobile network provider ever.
Many times posted complaint and talked to helpdesk but it’s never got solving.
Really all citizens fed up idea network.
I hope it ll get solved as possible soon

Hello,

Every month rs. 5 and rs. 3 is getting deducted from mobile account.
I haven't subscribed to any vas services.
I checked by sending "stop" sms to 155223 and got a reply saying that no service is activated.

I wonder if some one from idea cellular resolve my issue and return my amount rs. 13 which is deducted so far and make sure it is not going to repeat this.

My mobile#: [protected]

Thanks
Rajendraprasad

I called idea customer support as i was unable to send text messages for more than 2 months. I recharged with the plan for inr 509/- which offers calls/texts and data for 84 days but was unable to send texts. I called the customer service as the agent was unable to help so call was transferred to supervisor.

And guess what, that call was never answered by the supervisor. They put me on hold and just forgot about the call.
The call remained on hold for more than 55 minutes hoping at some point they will answer but they never did.

I have attached the screenshot of the call.
I have recording as well but not getting the option tp upload audio.
It would be much better if option to upload recordings is also provided.
I still have the recording with me if you need.

These guys just don't have any sense of customer support.
When it comes to taking money they are first in line and totally invisible when it comes to helping customer.

And their tone over calls is not friendly at all.

I have recently port my no. From bsnl to idea and then i got a msg to call on 59059 for activation
And its been 5 days i am calling on this no. But its not connecting, i also contacted to idea people but they keep saying call 59059. Resolve this issue and activate my no. Asap. My experience with idea already started with worst. Activate my num.

Hi,

I took idea postpaid sim 1 year back and i deposited 300 rs. I used the number for one month i was relocated from my current location in that time i lost the sim card ididn't pay the due and after one month idea barred the incomming and out going i already complained to the customer care please disconnect my number and use deposit ammount as my bill ammount they said ok. But now they are harresing me for your bills is in due please repay i don't know why it is happening me i didnt use the number more than one month but they are asking me pay two months bill please resolve the isssue as early possible.

Account number : [protected]
Out standing bill ammount 662

I and my husband have been staying in the same area for the past 9 years. The quality of idea network has drastically deteriorated since the past few days. Both o[censored]s have separate idea numbers and would like to continue with you. Kindly look into the matter urgently, as we simply cant use our mobile phones when at home. Whenever we try to make a phone call, the error that is shown is "not registered on network". What does this mean? We have been making our payments on time and expect service from idea cellular accordingly.

Kindly let us know if there are no chances for improvement from your side, so that we can switch to some other service provider.

Please help, purchase the idea cellular sim in postpaid but still my problem is not resolved.

Two times register the complain to call center and idea store but my problem is not resolved.

Unable to make/receive calls from my number - [protected].

There is no response from their service executive also. My billing is charging and if not paid the services are stop.

I'm complaining about my monthly bills half time they keep my sim card bloked and the day of bill they send bills on phone with other charges 50rs. I was cheated by someone else with postpaid number. The boy said us 199 will be the plan and u wont get bill more than that thats why we bought that sim cards now we are getting to much bills more than 450 rs bills we are students we can't pay this much of bill and the may problem is we can't even deactivate our sim cards because customer care executives are saying your number is gold number younhave to pay 500 rs if this number charges 500 why that boy gave us this sim card for free just everyone is doing fraud here idea is just making peoples chutiya

Besharam pradnya if you have self respect and respect for the customers and for your parents then reduce my call rates from your end and don't try to become fraud and arrange a call back from the retention team.
Pradnya today you become full greedy and hungry by eating my incoming and outgoing and incoming validity of this number and 4 other numbers showing your greedyness and hungerness and nasty attitude towards the customers. Really shame on you greedy hungry beggar as you don't have guts to earn your income. It's better for you to take huge big katora or basket and sit.on the roads in torn clothes so that people will give beg to you greedy hungry bull [censored] fellow. Really shame on you for showing your nasty nonsense bull [censored] attitude towards the customers.

Sir some one ask me to installa the tower and give a rent and job for ur family member 45000 rent and 55lakhs adavance payment, he is deposit 5000 for the bonda paper agriment and his say deposit amont of 12300 for sevice tax, so i cant belive this man so how can i belive its trur r fake tl me sir

1) recharge of rs.509 for mobile [protected] on 09/01/2019 10:25:35 with reference no. Pici[protected] from ideacellular website failed and amount deducted from account.
2) recharge of rs.459 for mobile [protected] on 09/01/2019 10:31:07 with reference no. Pici[protected] from ideacellular website failed and amount deducted from account.

I have ported my number and today (09/01/2019) it is activated using 59059 (I received sms and balance info) still recharge failed twice. Can you tell the reason and from where can i recharge as online portal failed to recharge.

I called idea care to not to auto debit 24 rupees for 28 days plan. They provide me one number which i dialled and 24 rs cute from my account. Then i called again to consumer care they inform that provided number is wrong i shoud dial another number and transferred call to their supervisor he provide another number to dial. And any how not to refund money. I have recording of conversation

Network condition is very wrost in my area
I m unable to talk clearly and call drop many m
Many times in single call complete. So i m very worried about it. So please help me to improve
Some other issue
Company customer care not connecting
Internet speed is like to 2 g not 4 g but i paid for good speed means slow internet connection
Company charge full money but sms facility charge in roaming... Sms not working out of state give specific reason
If company not providing good network in present then refund money with respect
If balance is not in my account then i can't message in roaming even toll free number

Incoming and outgoing services on my mobile number [protected]. Has been stopped, there is available balance in my account. When i call customer care there is no response call disconnected due to outgoing service close and recharge unlimited pack. There is available balance. When i check. I could not connect to anyone.

Dear Sir,
I am Mital Patel, My idea No. is [protected], my issue is when i call to someone, any network i have facing issue of server unreachable & call cut down after 2-3 time call r continue, same problem in outgoing, Please solve my issue.

Dear sir,

My self Akash Neelam, Bina (mp)

On 07 jan 2019, i want to recharged my idea phone number -”[[protected]]” through uco mbanking, but erroneously reflected the wrong no [[protected]] and a sum of rs 398/- paid through mbanking.
In response of my complaint, uco bank has replied that the amount has already credited by the operator, hence the bank can't be revered and advised to contact idea with reference no “rj[protected]”.
You are requested to refund the amount rs 398/- to the bank or paytm wallet. This is for your information the service of benefited mobile number is hold.

Thanks
Akash Neelam
[protected]

I have done a wrong recharge (Top up) of inr 45 amount through amazon app to my own number without knowing the actual plan. The recharge was done on 07 jan 2019 at 4:04 pm. My intention was to add balance to my account to make some urgent calls. Can you help me getting my amount back? Or you can even add the same to my balance amount so that i can make calls at-least. My idea number is [protected]. My plan is from karnataka.
Thanks in advance.

My Idea mobile no : [protected]. Basically from Andhra Pradesh and now I am in Tamilnadu. I am not received any incoming calls from any number.

I tried to contact customer care so many times, they are not responding at all.

If i asking to rise a complaint number, there are not providing. Please help me on this issue ASAP

Thanking you
Sobhan