Idea Cellular Complaints & Reviews

Dear Team,

I got a new Idea postpaid connection from the idea representative in our office TCS Hinjewadi Pune. Here idea has provided an offer to give a free gift on each new connection (pen drive, laptop bag or power bank). I had submitted the docs in Jan 17 and it was activated on 3rd Feb 17.
I have not yet received my free gift from them.
Today when i asked them they say that it is not possible to give now.

This is a complete fraud from idea.
Here gift is not important but the fraud to sell their product should be taken care.

My Name is Pradnya Bharde. I am Post paid Idea customer
Value added service was activated without any notice. I did not notice it until I got the monthly bill. Same service was activated 5 times. For single activation Rs 35 were charged. Total Rs 175 = 35 * 5 have been charged.
My Idea Details
Idea Mobile : [protected]
Account No. : [protected]
Bill No. : [protected]

I have recharge Rs 252 data recharge on 05 Feb 2017. Message has been received i.e. "Your data pack is activated and dont miss the dial *122# but data pack not yet received. After that I called four time to customer care regarding this problem. They told me so many option and I have done it also but the problem not resolved yet. One lady customer care attendant not hang up me my not attend properly. Tell me pl is that the procedure to attend the customer. I am the oldest customer of Idea. Now this time I unsatisfied from your customer care attendant. I am requesting you tell how i will refund my deducted Rs 252.

I was using idea postpaid from last 2 years,
yesterday my line got dis connected, and there was outstanding of 450 rs and i paid 5/2/16 and now my outstanding is -200, , ,

Still my connection not activated, when i called customer care they are telling that i have made self request for disconnection of my line on 3rd feb,
that day i never went any idea showroom and i was in my workplace.,
more than that when there was outstanding amount, no network will take request for disconnection,
then how this happened to me.
customer care people said request raised from ideaShowroom and they have no idea about which idea showroom it was,

because of dis connection i lost 4 lakhs of business.

can anyone suggest how i can sue them..

my number[protected]

Dear sir/ madam,

I need my incoming and outgoing calls and messages list statement of the mobile numbers-
[protected] (From 01.11.2016 to 05.02.2017)
[protected] (From01.11.2017 to till the date of you issued the call statement).
Please mail to my id -
[protected]@gmail.com
Immediately.
Thanks& regards,

Aamani jangiti

[protected] is the SIM no. of my 4G router acct no.[protected]. After checking details of bill I found that the company is deducting Rs 45 per 15 days since several months. As the SIM is in router apparatus & is undetachable, it is absurd & irritating . The customer service support is not responding. So Pl. request the company to refund deducted amounts.

Dear sir I'm using idea sim card no [protected] please incoming and outgoing call ditals my email address [protected]@gmail.com

I want to change my idea sim from postpaid to prepaid, because i have lot of problem in pospaid connection, such as network problem, rates of outgoing calls, sms charge, roaming charges.i have somany problems in outgoing calls, i have paid payments out of my pospaid plans, i have face lot of times restrictions of outgoing calls, i dont want to restrictions of outgoing calls anytime.so i request to idea cellular to change my network from idea postpaid to prepaid.

Request to refund my money back please do the needful we trusting that you will help
Through ICICI DEBIT CARD & ICICI CREDIT CARD and Merchant- IDEAMONEY-Money got transferred.

Dear Sir,
I had received a call from [protected] on 1.57pm (dated 02.02.2017) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. After she told me within 1 day the reward points will credit in your card. After 1 day later (03.02.2017) i checked & the amount of Rs.14970 debited in my cards. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my cards with help of bank executive. I tried to contact that person but the mobile no. comes switched off.

Please request you to help me on this matter to get back the amount.

Card details :

ICICI bank debit card ([protected])
Transation ID: SB498800
Transaction Date: 02/02/2016
Transation Description: VIN/IDEAMONEY/[protected]/0
Amount: Rs.4990

ICICI bank credit card ([protected])
IDEA CELL BILL DESK – Rs.4990, Transation ID. 792559 dated 02.02.2017
IDEA CELL BILL DESK – Rs.4990, Transation ID. 150848 dated 02.02.2017
Please kindly do the needful.

Only 1GB net pack got for Rs 148 instead of 2GB on my number. Yesterday it showed me the message that transaction not possible but today only 1GB data transferred. Infact we have an offer 2day that for Rs 148, 6GB net pack 4G is there. Still i got 1GB.

Hi Mr. Puneet Krishnan - Chief Operating Officer, Gujarat, my idea dongle number is [protected] and operator is idea cellular.

My problem is that, i received late payment charges although the payment was made in-time. And adjustment charges shows up in addition.

My internet services were stopped, without even my knowledge. Despite of multiple follow up via email and phone call, problem is not corrected.

Expecting your earliest resolution, before i move to other operator.

S Jani. Not sharing my contact here, because it is available in my profile in your company.

I baught a idea sim, some month it works properly but after some i remove it from phone for 1 month and it is not responding so what should i do ? how can i activate my sim

Please provide me our MMID number cell no is [protected]

Like the complaints of other users i have the same problem. Idea is deducting my balnce from my idea prepaid number. In a day 60_80 rs. are deducted by idea. Yet i had not purchased any game but customer care officers said that i had purchased so my blance is deducted. Plzzz deactivate this game. I had called many times in customer care bt everytime i heard that my blnce is deducting bcz i purcahsed the game. Plzz hlp me as soon as possible

Payment done by BOB CARD. Amount deducted but recharge not done.

I have required idea network to my area
but there in (sanpada, navi mumbai) gallery not process port service 2 time of billing number and 1 time of prepaid number failed.
after i ask what is reason they not reply me, they said its rejected from tria i have no information .so my 15 days and upc code wasted.

give me documents back but they lost my PHOTOGRAPHY .

i thought they not transfer or work on port. because i not received any porting SMS from that days.

please give a action on it . and tell me my to get back my photo id ?
my number
[protected]

I got a call stating that calling from Delhi High court and wants me to call his senior lawyer with a file number.
When he does not explain me detail what is this about. I keep asking why should I call them and why can't you explain me that who complained about me.
Person has no patience and started using very cheap ugly bad words...I was really very upset because am in office and this was heard before my employees.

I mean I don't know idea is really using these kind o[censored]nprofessional manners to collect the dues.

In my case several months before I had closed my account after visiting in person and got a final receipt with no due balance.

Today I got this SMS please read below:-

Final remainder!Advocate summon notice dispatched due to nonpayment of Rs.475for idea acno.[protected].Pay today to avoid legal action.Cont [protected]

I lost complete hope in idea and need to think several times to recommend someone.

Hope some higher official should track or consider this.

There should be a clear explanation or a detailed information is need for the collection agents to share...They keep threating which is no use for company reputation.

Regards
Janarthanan

I was idea cellular postpaid consumer([protected]), My last bill was 1249, going by which my credit limit can be max 2000. I changed my postpaid plan in between the month and i was charged 5000 for 2.65 Gb o[censored]sage. This is insane because how can they cross my credit limit . Over dat i have got calls from idea recovery team, they called my parent hurred abusive words, i have a proper recording of which. Over that they have now filed a legal case against me, even before speaking to me once. My number is [protected] . Kindly give me a call.

I have an idea connection from 4 yrs. Last day i have recharged it for Rs.241. I have recharged a self tarrif of rs. 34. But now idea has sent me a massage that my 100 Rs. is Cut from my account due to nazara animation download. I Checked my mobile but i have not download it from any website. Idea has cheated me to cut my balance that what i not have done. I request idea to refund my balance of Rs.100 which they have cut from my account. My cell No. [protected]

Res sir
i credit my idea money account on date 24/01/2017 2 times ammount debited my icici bank account 2 times on date 24/01/2017

but not show in my idea money account.
On date 27/01/2017 reverse on my bank account one time .

Date tr id ammount


24/01/[protected] rs

24/01/[protected] rs

please credit my icici bank account 170 rs .As uarly as possible