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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 378

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A
a.bisht
from Sitarganj, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Other bill added and wrong use of id

Address:Udham Singh Nagar, Uttarakhand
Website:idea cellular

Myself [protected]
previously using BSNL prepaid service port to idea post paid.
idea agent took the id and sim and then gave me the activated sim after a couple of days.
i am paying my bill regularly but now they added some other number bill to my bill and blocked my services.
i visited to idea office they told that my number is connected with other persons id that not paid the bill so now i have to pay the bill.br...
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J
Jignesh Nagrekar
from Lalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation Issue

Address:Mumbai City, Maharashtra

How pathetic service is of IDEA, i have never seen such a bad bad bad operator. I think Idea thinks it is a smart enough to cheat the customer and feel enjoy if customer suffer. Customer Care executives are knowledgeless, moodless and eager to cut the call.

Yes friends, Above statements are absolutly right for mumbai circle IDEA operator. I have given request for MNP in same operator from MH to Mumbai on 24th Jan and after...
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N
Niyamat golden
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Sin card stop problem

Address:Sawai Madhopur, Rajasthan, 322034
Website:www.consumerccomplaints

Dear sir/madam
My address
My name mo. Niyamat khan & AKHATAR ali gram Gogor post selu jela/th. sawai madhour Rajasthan'
Sir meri aap s yha request ke meri idea ke sim band ho gye h usko dubara chlu karani
h aap ke baut meharbani hoge uska
No. Yha tha [protected]
My gmail id niyamatgolden9gmail.com...
+1 photos
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H
Hrithik R
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worse 4G Speed

Address:603203

I am experiencing a very bad 4G speed in my 4G LTE enabled device in the Chennai region.
Now I am getting an advice from my friends to PORT my Idea 4G sim to other network operator (Airtel) & I think it's better to use Airtel than wasting my money on Idea.
I also tried to see Idea coverage in my region but it is showing N/A.
The plans Idea is providing to it's users like:
Pay Rs.146 & get 6GB 4G/2G data is not...
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R
ron1812
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud credit card transaction

Address:Kolkata, West Bengal, 700105
Website:Ideamoney

Today afternoon i recieved a call for reward points on my SBI credit card. They have asked for the details and told me the correct amt of rewards I had. It was a lady on the other end. It asked for my cvv and otp no. Within the span of two mins four transactions has been done. I just looked that many using SBI credit card users are suffering from this fraud. This should be stopped and all the people responsible for this should be put behind...
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P
Pk_singh007
from Ernakulam, Kerala
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Unwanted deduction for 8606742269

Address:560017

I recharged with sum of rupees 200/- They deducted 180 rupees without any call or service . I tried to call customer care and sent mail as well but they are not responding with appropriate reason either they put the call on hold for very long time etc ..

Please help in this regard .

(Mo.No -[protected])...
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K
Kanwal Handoo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restoration of 9779034568

Address:140604
Website:[email protected]

Ref my earlier mail in which I had requested to keep my No[protected] in safe custody, now I am back in India kindly restore the No and oblige sothat I can make the due payment at the earliest. I had made the complaint for excess charges for the month of November, December'16 but the same has not been addressed. Kindly do the needful other wise I will be having no option to book the another operator....
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S
shefeena shamsudeen
from Pune, Maharashtra
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Bill generated for discontinued sim - 91158401976

Address:411001

Dear Sir/Madam,

Sim No-[protected] is permanently deactivated on 07th October 2016.

A bill amount of Rs. 531 along with already paid amount of Rs. 265.17 is charged on that sim for the period, 15th Oct 2016 to 15th Nov 16.

Bill amount which is carry forwarded (I.E RS.265.17 ) was already paid by me.

The transaction details are as below:

Payment for BaAccount number...
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P
Pankaj9499
from Mumbai, Maharashtra
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MMS not received my number

Address:Madhubani, Bihar, 847211

I have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong. what to do.? this has been to much irritated....
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R
reply2lalit
from Bikaner, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation problem

Address:125055
Website:ideacellular.com

It is brought to your notice that i have been ported from vodafone prepaid to idea prepaid on 25/01/2017. i had been told to dial 59059 from my new operator for the activation of my number. i tried atleast 100 times for the tele verification on 59059 but there is no response from 59059. Every-time call disconnects whenever i dial the same. look into the matter for the solution. I think that was my biggest mistake of porting from vodafone...
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G
Gaikwadashu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of charges

Address:Thane, Maharashtra, 401202

I would like to inform you that one juice up service is activated today 25 jan 2017from web for my no [protected]. for this it took 35rs.charges per week. After calling to customer care I am not satisfied with his response that call after 4hrs to know the status and if you use any service then it will be chargable. As I stated that I haven't used any service or download anything named juiceup services is activated without my knowledge. I request...
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E
Ejaz Bengali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized VAS added and Balance Deduction

Address:411037
Website:www.ideacellular.com

On 23rd Jan 2017 Glamour Zone got activated automatically on my phone without my consent.

I was surfing a website on my phone and on clicking on a link to go to the next page of the article the page opened in a new tab and I continued browsing. After a few minutes, I got an SMS saying that Glamour Zone VAS has been activated on my phone and Rs. 75 have been deducted from my balance. I called Idea Customer Care immediately...
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B
Boss Kota
from Jahanabad, Bihar
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Duplicate Number Issued

I used [protected] Mobile Number Since Last 4 year, presently it is in MTS. but Idea Cellular Also Issued Same Number In idea from last 1 year.
I complained about 4 time in idea but they did not respond me
And now this number is in Mts As Well As idea. I m totally mentally haressed s by this, I visited 3 to 4 time in idea, and they ignore my issue all time.
Presently my number is the helpline number of Blood volunteer,...
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V
vijay kumar bohare
from narsinghpur, Madhya Pradesh
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Sms not send

Address:487001

Sir i am trying sending message but i can not send massage any number so please i am enter massage center number [protected] and switch off mobile and on done by me...
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M
maheshnimse
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

While converting postpaid plan into prepaid two times bill paid

Address:411038

Hi,
In 5 to 10 Jan 2017, I converted my postpaid (Two no, [protected] & [protected]) to prepaid. At 6th Jan 2017, I paid my bill which is 808.46 (Ref No[protected]. As it is registered for the smart play that's why again on 12/01/2017 paid 808.46.
Now my both card converted into the prepaid. I call Idea customer care but they weren't responding me in the correct way. I visit Idea gallery also but they also told me to go to...
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J
jyoti.singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid Balance Deduction by Idea Cellular

Address:Ghaziabad, Uttar Pradesh, 201013
Website:ideacellular.com

W.R.T Complaint no. in Idea Q1-[protected]

On 13th January when I woke up I found my balance has been deducted showing net usage. I am a dual sim user and my phone internet is selected on jio as default.

please let me know how is it even possible for my mobile to get connected to internet by idea (when it is not in default) and get my balance deducted while i was got damn sleeping.

i called customer...
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D
Dharmesh Jha
from Pune, Maharashtra
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Cash Back not received yet

Address:Ranchi, Jharkhand, 834001
Website:CASH BACK

Cash back still pending. Idea money mobile number is [protected]. Kinldy resolve asap. CASH back to two transaction Rs 400 each is pending,...
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Y
Yasin11
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg unsolicited calls from IDEA - Didn't expected such cheap act - 8380043071

Address:Kolhapur, Maharashtra, 416509
Website:www.ideacellular.com

Dear Abhijeet/ Idae Team
Hope your are in good health.
This email is written to draw your attention that i was your customer (Mobile [protected]) postpaid, the number i was using was allotted by the company i was working previously in Kolhapur.
I left my services on 5th Dec 2014, and submitted by idea sim card to the same authority which has issued me the sim card and the number was not used after the above date. The bill...
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A
amit3178
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Service and Misguidance

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:www.ideacellular.com/customer-care/contact-us

Dear Appellate Authority


Subject : Poor Customer Support and Misguidance by Idea Customer Service Executives

Unfortunately, I choose idea mobile services only to discover the poorest and disappointing customer support services. In last 5 days, I have called several times to your customer services only to get clarity on data services on the plan. Every time your customer service misguide me and give...
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Jk barad
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming & outgoing call detail

Address:Gandhinagar, Gujarat, 382845
Website:[email protected]

I using idea sim card no [protected] please I want incoming & outgoing call detail in my email id.

Thanks & Regards
Ashok Barad...
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