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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 381

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S
SNaggerwal
from Chandigarh, Chandigarh
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Excess billing 9855203481 punjab circle 8/12/16 to 7/1/17

Address:147001
Website:[email protected]

In my post paid bill of [protected] Rs 1080 and 360 has been charged as Call charges on 29/12 and 30/12/16 which I never made @9/- Min. Complaint No [protected] dated 9/1/17 and[protected] dated 13/1/17 and reminders but no reply( on mails)
SAT NARAIN AGGERWAL 404/11 old Bishan Nager Patiala
Phone [protected] mail [protected]@bharatgroup.biz...
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P
pankaj kochar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bill/plan

Address:Indore, Madhya Pradesh, 452001

Dear sir,
This mail is to express the disapointment against the false commitment done by your executive again and again leading to huge inconvenience caused to me. And being lawyer, i would not tolerate this at all.
The new connection was taken from mr. Shekhar bhatt – corporate sales executive ([protected]) (Idea 4g-dongal rs.4500/- customer a/c number:[protected], no. [protected], my tariff plan is [protected]@650_cashback...
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S
ShreyasPatil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea pro-ration charges just to make fool of customers.

Address:Mumbai City, Maharashtra, 400053

I have a plan of Rs. 499 that gives 2.5GB data and these idea guys are so intelligent to keep my credit limit as 599. For the first 3 months, they don't allow changing the credit limit. The total bill goes around Rs. 574 when added the taxes and after few calls and a VAS boom, You outgoing is disabled because you have crossed your credit limit. Where do so intelligent people come from?

Any ways that was not the only problem....
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S
saurabhjoshi123
from Pachora, Maharashtra
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Details regarding outgoing and incoming calls

Address:Ahmednagar, Maharashtra, 414003

Dear sir,

I, sourabh Joshi, with sim card no.[protected](IDEA), want the details of outgoing and incoming calls from 1st december 2016 till 13th January 2017.

my mail id is [protected]@gmail.com.

Thanks

Dr sourabh Joshi...
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V
Vam Pier Victor
from Sivakasi, Tamil Nadu
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Unknown person disturb

Address:625531

I receiving wrong calls..
I need the address of this number [protected]...
You don't like to give address means block that number...
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H
himakshi Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working since 48 hours

Address:411006

The internet request on my phone is not getting activated since last 48 hours . When called in to customer care they just tell me to wait till the end of the day.. Its been 2 days i am waiting and they did nothing.
They wont even give me a complaint number so that i cant track anything.
Customer care staff does nothing besides lying to the users.Third grade services are being provided by Idea....
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S
svtpkt
from Yamunanagar, Haryana
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Post paid bill amount 450 to 9605769996 Dt.07/01/2017

Address:614602
Website:BILL DESK

[protected]@gmail.com

Sir i made idea post paid bill payment for Rs.450 to the mobile no.[protected] Dated 07/0/2017. through THE LAKSHMI VILAS BANK NET BANKING . AMOUNT DEBITED BUTT BILL NOT CLEARED . TILL NOW THE AMOUNT HAS NOT REVERSED TO MY NET BANK A/C. IT IS CLEARED OR NOT ? AT THE TIME OF MAKING PAYMENT THE SCREEN SHOWS AS FOLLOWS

This site can’t be reached
The web page athttps://www.billdesk.com/pgidsk/servlet/PGIBankResponseHandler?ClientCode=NA&MerchantCode=BILLDESK&TxnCurrency=INR&TxnAmount=450.00&TxnScAmount=0.00&MerchRefNo=HLVR[protected]&Ac...
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J
jaidev singh2
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount from the prepaid no.

Address:Ghaziabad, Uttar Pradesh, 201012

Idea, has deducted the amount of Rs.60(though not a big amount) and when I call the customer care, they explain that I have called an international number. Whereas I did not make even a local call during that period.
My concern is, it can happen in future and I can be charged for more amount.

Jago Grahak Jago, Choro ko pahchano.

Jaidev Singh
[protected]...
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N
Nilesh Lande
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden charges applied

Address:Pune, Maharashtra
Website:www.ideacellular.com

Hi,

I got new idea postpaid connection last month (Dec 2016) with basic plan MH_3G Easy Share 3.0.
I am using this number for very basic use in case of emergency only and that's why I'm using this number in my basic phone (No internet).

Today on 12th Jan 2017, My idea bill generated with total due Rs. 2224.91/-

When I call customer care they told me: "In my plan there is one feature called...
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P
prasad690
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Internet charges

Address:Pune, Maharashtra, 411038
Website:idea.adityabirla.com

I have postpaid sim from last 3 yrs and i have got the sms from you that stated that you have free internet for 3 months when i used the internet we got charges of Rs.1500/- for using the internet . this is very ridicules and fraud . when idea customer care executive told me that you have free internet use it and when i use it the idea have charge me. pls guide....
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S
sanjaypundir
from Allahabad, Uttar Pradesh
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Mob no-7088553376 wrong reacharge

Address:Dehradun, Uttarakhand, 2480022
Website:www.c onsumercomplaints

Sir, I recharge my no-[protected] is rs55as per your message (55 per50 talk time) but after recharge my no the message will come in my mob recharge successfully R's 36 me 90 days 30 paisa talk time.so l complain to you I recharge for talk time not any terref and pl refund my money and convert this tarrif in talk time....
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D
diff_2013
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical promo sms practice by idea cellular!

To the CEO, Idel Cellular.
I have one Airtel post-paid number and one Idea pre-paid mobile number. Original numbers, not ported from or to any Cellular Service providers.
Recently while getting a duplicate SIM card for my Idea number(as I lost original card) I was asked to provide an alternate contact number, for which with trust I provided my Airtel number.

I can understand that you have a business need to send...
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V
venkat166
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No signals inADIBATLA TCS campus

Address:Rangareddy, Andhra Pradesh, 501510

Hi Team,
we are not getting signals in TCS office adibatla hyd, we have already raised a compliant but issue is little bit resolved but at my company in S2 building no signals, totally zero, net work showing as No service in my mobile.
please resolve ASAP. we are here 3k employess but signal is no here..

my idea number:[protected]
My airtel number: [protected]
...
...
......
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D
ddevsharma
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not done work

Address:Indore, Madhya Pradesh, 452006
Website:Idea Cellular

Hi i am devendra use no [protected] i want to change post to pre these.i visited idea showroom submit outstanding amount and pre rental fees after 5 days i got a call from idea they retained me and i said no mam pls change post to pre they said ok next day i got a sms that you request for a wrong no migration for post to prepaid and when i raised a complaint then he said sorry for we apologizes but again visit idea showroom and follow same...
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M
Mojore
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction using my Debit card

Address:Mumbai City, Maharashtra, 400030

Hello,
This is Moses from Bangalore. I have received SMS on my Mobile for the Fraud transaction using my Debit card. Merchant is Idea Money.

Below are the Fraud transactions (Narration & Debited Amount taken from Account statement) on my Debit card on 10-JAN-2017.

1. POS 456242 IDEAMONEY MUMBAI – Rs. 4, 770.00
2. POS 445915 IDEAMONEY MUMBAI – Rs. 4, 770.00
3. POS 444565 IDEAMONEY MUMBAI...
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A
Ankle
from Savantvadi, Maharashtra
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Balance detection

Address:451556
Website:[email protected]

Sir my idea sim no [protected] is continues balance dentation please check and stop this activity ....
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J
Jigar1307
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ISD Call charges not waived

Address:400092
Website:ideacellular.com

I had ported my mobile sim from idea to vodafo. I recd my last months bill.I found i am being charged for ISD services which i had earlier closed due to faulty charges levied under my account. I spoke to their customer care but he asked to mail & i receive reply back to add my cell number but still my mail was not accepted since i had ported out.I was ready to pay the rent +roaming charges + tax but why should i pay for ISd charges & sms...
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M
mukeshlc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not accepting documents for postpaid to prepaid conversion

Address:Nagpur, Maharashtra, 440014

Anisha enterprise an idea gallery in jaripatka Nagpur Maharashtra is not accepting request for postpaid to prepaid conversion, they are saying go to the store from where u have taken the connection. Customer care representative is saying u can go to any gallery, my time is wasted again and again and the problem is not resolved. The store is at main Bazar road jaripatka...
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Deepashri Deepa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding repayment of amount paid to postpaid sim which was not activated

Address:Bangalore, Karnataka

I have purchased Idea postpaid sim from NEMESIS SOLUTIONS, Code No.BL2747 on 14.12.16 which was not activated at the stage of address verification. Hence, i requested several times to refund the amount paid by me. But the person who gave the SIM Card is not responding properly. Request you to kindly take action for refunding of amount paid by me immediately....
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Sanikaswati
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

On line recharge not restored

Address:North Goa, Goa, 403107
Website:idea

Dear Sir,

Mob [protected]
I have paid my bill of INR 132 for which I also have the receipt as given under . My service is not restored even after two days. Idea didn't even respond to my latest mail . On Line Recharge amount getting successful.Details as under

Thank You! for transacting with Idea

Reference No.HCND[protected]
Idea Number:[protected]
Transaction date:[protected]...
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