Indian Oil Corporation [IOC] Complaints & Reviews

dear sirs,
my consumer id is 8049
we recived gas cylinders from ravi gas agency jamnagar-gujarat 5 days ago Gas in cylinders is underweight so talk with ravi gas agency but they are not any responding me.
Your are, therefore, requested to kindly look into the matter and take necessary action against the erring agency and sort out the aforementioned problems faced by me.
Thanking you.
Yours faithfully,

Dated :06-07-09 mangaldas chandra
49 digvijay plot, jamnagar-mo.[protected]

dear sir,
my name is SAROJ DEVI . i am having a indane lpg gas connection from last ten year. my customer no is HS10033 & the agency name is HARI SINGH GAS SERVICE. adress is rz-914 prem nagar kirari road nangloi. delhi-41.
sir, my complaint is that our agency persons is not supplying the cylinder to us since last 6 months. he said that our connection is cancled due to some reason . how can they stop our supply . we are purchasing cylinder every month in BLACK. we complaints so many times even in written form but no results.
i request you that please start my supply from this month onwards .

Sir,
I have participated in your company scheme "Car in a tank" which has been closed on 30th April 2009 but I am still waiting for the results. As company said that result of the above scheme will be decleare within 6 weeks of the offer, but there is no results declaration till date.What happened? Is the scheme was fak just to make fool to the people or if the scheme is true then you should decalre the results at earliest possible because lots of lots people are waiting for the results who have ben participtaed in the scheme. Hope to get the reply on my e- mail Id very soon from your end.
Thanking You,
Advocate Aruu Osmond
Dhradun, Uttarakhand.
Mobile - [protected]

as we had shifted our house frm shenoy nagar to urapakkam . we were unable to get supply frm shenoy nagar branch . so we had transferred frm shenoy nagar indane gas agency to pattamal gas agency in tambaram on 11/06/09 . but they said that they wont supply gas for new customers.but we are not new customers we had transferred only . so kindly request them to supply gas for us .make it quick as we are running shotage of gas

Sir,
With due respect, I beg to state that I am working in BSNL in UP (E) Circle at Distt. Ballia under O/o TDM Ballia as a Jr. Hindi Translator after transferred from Lucknow. I joined at Ballia on 29/03/09 and submit my transfer paper of Indange gass connection to M/s Uphar guess agency, Ballia on dt. 22/04/09. But the same is still pending in want of confirmation report. After lapse of 2 months, the confirmation is still pending.

Sir, I don't konw who is guilty person for the same. In this situation, I am in very distress position. Kindly instruct the concern person or concern agency for early confimation so that i continue the connection.

Sanjal Kumar Gupta
O/o TDM Ballia

UJJWAL GAS SERVICE manager demand reshan card transfer from Baroda to Surat and without this UJJWAL GAS SERVICE manager will not serve refiling cylinder to me .

UJJWAL GAS SERVICE
c/26 elbi appartment, ring road, Surat, phone no- [protected]

my name is mahesh chandra jaswantlal jariwala,
customer UJJWAL GAS SERVICE no- 17838

I have inddane gas cylinder from ujjwal gas service since 14/07/06.i have transferred my gas cylinder indane from divya gas agency Baroda to ujjwal gas service Surat. On 24 jun 2009 when i go for refilling cylinder ujjwal gas service manager say
reshan card transfer from Baroda to Surat and without this UJJWAL GAS SERVICE manager will not serve refiling cylinder to me . He say also UJJWAL GAS SERVICE have not centralized so they cannot serve the refilling gas cylinder out of his Surat zone .


In my reshan card LPG gas information is DIVYA GAS AGENCY.
Customer no- 1545,
mamlatdar Baroda zone 3.

so my question is reshan card transfer is necessary when customer changing city in Gujarat . Rashan card is valid only for one city or one city zone in Gujarat,

Sir,

I don't know if any action will be taken. But I find no other way.

Acme Gas Agency, Vadodara are very irresponsible towards the customers. Twice I had given a written complaint regarding my address change. But they don't seem to have taken note of it.

I had booked a cylinder again, but have'nt yet got the delivery. On calling-up on telephone
again they took the cylinder to the old address & say it(the booking) stands cancelled.

I hope somebody takes note of this.

Further, many customers who are my friends too have complaints regarding cylinder bookings.
What happens is people book cylinder on phone. Acme gas agency people say your cylinder is booked.
But the cylinder never comes.Again on calling them up by telephone, they say your cylinder is not
booked.

PLEASE SOMEBODY TAKE SOME ACTION.

Thanks & regards,
S. S. Nair

my gas connection no.AG4242 was in name of smt vinita parulkar at M/s Anant gas service gwalior . it was get transferred to Belgum (Karnataka state) as i am shifted at Belgum, in termination voucher no[protected] dt08.02.09 issued infavour of m/s K R Enterprises Tilak wadi Belgum, my surname was wrongly wirtten by agency at Gwalior i.e. Parmalkar instadeof Parulkar and the same has also been accepted by the agency m/s Anant Gas service Gwalior and given in writing . but M/s K R Enterprises Tilak wadi Belgum is refused to make correction in my wrongly writteen surname .please take need ful action on the matter by instructing concerned agency m/s K R Enterprises Tilak wadi Belgum.
thanking you

Dear Sir

I ajit kumar mohapatra, bearing consumer No. 34375 has only 1 cyclinder, but to day when I approaching Balasore Gas Agency, Saheed Park they denied me to recieved application for 2nd new cylinder application where as associated gas agency, balasore has been receiving the application of their consumers. So please taken my matter into consideration

My family is a joint family and we have gas connection on the name of my father (one cylinder) and my mother (2 cylinders) for the last 25 yrs, refilling being done every 2 months for each of them
Last week when we asked for a refill for the cylinder by the name of my mother, we were informed that the connection had been cancelled because as per rule their cannot be connection by two different names for the same address.We were not informed with respect to the same at any point of time before cancellation of the connection. On taking up the matter with the Area manager, we were threatened that the other gas connection will also be cancelled and we were asked to surrender the papers for the cancelled connection. We have requested the agency not to cancel the connection but transfer the same to a location in the same state but a different city where we require the connection. We have not cooperation from the authorities and they keep asking us to surrender the cancelled connection and take a new connection at the outstation location rather than transfering the same.
Our complaint also includes
1) we were not informed of the cancellation
2) we were not given the choice for cancellation
3) the authorities just to achieve their targets are forcing us to buy a new connection at an out location and not transferring the extra connection
4) we are being threatened of other connection also being cancelled if we do not comply

Pls guide as to what can be done with respect to the same.

The distributor of Indane gas at B1- community centre- Janakpuri, New Delhi is rarely provide telephonic booking service to its consumer.You will find most of the time the telephones are either engaged or not attended. Is it necessary to go again again to the agency to show our face to them. Also, I have already book my gas conection no. 35518 on 27/06/09 but they that gas will be provided in 4 to 8 days, I have only one cylinder so I face so many problems when my gas cylinder finished, but we call them then they increase the limit time and told for the buying new cylinder. I want to say that if they can give me new cylinder with in a day, why not they refill my cylinder with in 2 or 3 days. I am unhappy for this connection. I request to all not to buy Indane gas service atleast from B1-janakpuri ND-58.

I am a regular petrol consumer at Indianoil Petrol Pump situated adjascent to Delhi Tamil Sangam Bldg, Sector V, R.K Puram, New Delhi. Off late I have observed that my Car as well as scooter have started giving less milage whenever, I fill petrol from this filling station. When I refill my car or scooter from other petrol pumps, I get more milage. This proves that the Petrol Pump in question has rigged its meter and is delivering/cheating the customers . I wish that concerned agencies should raid this petrol pump and if found guily, it should be sealed and cases of cheating and forgery registered against the owners of the petrol pump.

We need to discourgae such acts of fraud. I hope for an early action in the matter.

Dear Sir/Madam
My consumer Id is 7107 of Nutan Gas Agency Bettiah Bihar. I m in number for=
gas delivery since 4th June 2009, as per my gas passbook. But sorry to say=
i m still in waiting. Its not good service n i have fedup wth the agency.
Plz help me out.
Mob [protected].

Sir, We are residing in Coimbatore. I want to express my brief grivences regarding the supply of LPG gas to the public. The company NIRMAL INDANE GAS AGENCY, 33/1, aVARAMPAYALAM BUS STAND. AVARAMPALAYAM in Coimbatore involving in all 420 actions by supplying the cylinders to the unauthorised persons. The consumers are asked to register for the refill after 25 days of last refill billed. After booking they are supposed to issue withing 5 working days. But all the time they are suppliying after 11 days only. When we enquire them they try to blame IOC and even IOC also not taking any care and action. In my case so times they misbehaved and now also I registered for the refill on 17.06.2009 but still no supply. Today I asked the gas agency regarding the supply they replied it will be supplied on 29.06.2009 which also not ensured. When asked IOC complaint cell they refused to give me and wherever you want complaint proceed that. Being an ex-service men of this country I have told this statement in country border when I was less paid for my sacrificing life while in service. Even IOC Sales officer not ensuring the compliant Nos. to be displayed at the Gas agencies. It clearly ensures they are also taking money from the owners to loot from the public. It is not happening first time in Coimbatore. You go and visit any gas agency in this town you will not find any customer care and complaint nos. Even god also cannot control 420 action especially in Indian Oil corporation. Atleast by seeing this mail they should feel and take some action if they are taking real salary.

AVijayakumar
EX-IAF
Coimbatore
IOC consumer NO.24721

I am LPG consumer regd with M/s Kanwal Gas Service, Pusa gate, N.Delhi-110012. Consumer No. 7479. On 26.06.09 at 19.00hrs while replacing the refill the gas started leaking from the LPG bottle. None of the emergency service no. /helpline nos /24 hrs leakge complaint telephone nos mentioned in the receipt of M/s kANWAL GAS SERVICE could be reached. The ph nos. were either switched off or not in servive . I wonder if this is the 24x7 service being provided by M/s Indian Oil corp that too in case of gas leakage complaints

Dear Sir,
I have been delivered with a gas cylinder on 21/05/09 at my residence by my distributor. While placing the cylinder in use I found that the cylinder's life has been expired. I rang up to the gas agency and received the answer that as they are receiving from the Indane company they cannot help me in this regard. My question to the concerned authority is if the date has been expired then how it is circulated upto the distributor? And in this case as a customer what answer In am supposed to get from my distributor? Using the expired cylinder is very very risky and may prove catstrophic. The detail is as below:
1. Batch no of Cylinder: B 73289
2. Test Date: 11/97
3. Code: D 04( means the cylinder has been expired on 4th quarter ie, December 2004).
4. Customer ID: 31288
5. Name & Address of the agency: Uttaryan Gas Service( Distributor of Indane)
Jangra, Kalitala; Baguiati,
Kolkata-59


Regards,
Sanjoy Bhattacharya

Sir,
For this regarding i mailed you that i am a customer of Indae Gas, Office time is 10 A.M. But office always open late. Gas always less 2 or 3 liter. Delivery time of cylinder is 5 A.M. this is not a proper time . Kindly do the need ful.

Agency Address- Bhadohi gas service
Navi Bazar,
S.R.N. Bhadohi-221401

Dear All

At my home (sub div-ganaur, distt- sonepat, Haryana) we are using LPG connection of Indane. The distributor comes to deliver the cylenders and force all the villagers( whosoever is a customer to them) to:

1. Purchase Tea Pouch costing Rs. 80- Rs. 120 from them

2. Purchase the Gas pipes ( which they bring with them ), upon denial they do not supply in time.

3. Charges for...

M/s Sheetla gas Services Sunder Nagar Mandi HP is not giving (Officially) new gas connection. When i reached the agency on 16/06/2009 for booking a new gas connection, their officials said - You have to wait for THREE Months (till september), as we are not getting any new connection from the Company(indian Oil Ltd). Further they said we will give you only cylinder( without regulator, pipe & stove) for Rs 2300/- without consumer book.
Besides Officials are very rude and misbehaving with consumers.

I've submitted all required documents on 16/06/09.

I am living in Surat . I have Indian gas( ujjawal gas service 26 lb apartment ringroad Surat) botal within 4 years, today i try for botol refilling, manager want rashan card of Surat, but have rashan card from Baroda, so i need information is it neccesary to transfer the resan card from Baroda to Surat . In my resan card indan gas( diviya gas agency baroda ) written . I have transfer my gas botal from Baroda to Surat in date 14/ 7/2006.