IndiGo Complaints & Reviews

Hii i am amit pratap singh yesterday i booked ticket from chennai to debrugarh my money was deducted but ticket was not booked plz refund my money
Details
Name :- abhay pratap singh
Mode :- phone pe
Bank :- state bank
Transaction id :-[ewaaj32pa5pxye]
Mob :- [[protected]]

My brother booked a non stop flight rk1pwz
However the flights were changed adding a layover at banglore, which due to weather issues changed to chennai.
So it was hyderabad — chennai — banglore — bbsr
But the flight delayed and he missed the bangalore flight to bbsr.
They are suggesting to catch flight to vishakapatnam nd proceed from their to bbsr bearing the charges further otherwise to wait till next day 6pm. Its an emergency to reach on time still no facility or immediate assistance being given.

I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one madam named anamika who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating that your documents are selected for interview. You have to pay 2100 for the reference id and interview question-answer sheet. I deposited money in the a/c which was given to me by anamika.in the evening one sir from indigo took my telephonic interview.
Next day i received call from verification dept of indigo, guy named shweta told me to deposit 7900 (Refundable) for the ctc certifictr. I again deposit that money in the same a/c which was given by anamika.in the evening i received offer letter from indigo. Next day shweta madam again called me and told to deposit again 10000 rs (Refundable in the salary of 3rd month) for the job traning
As a security deposit... I already deposited 10, 000 rs (2500+7500).. Should i deposit again 10, 000 or is it fake?? Plz help me..

I tried to book ticket from ur indigo app trivandrum to hyderabad on 03 jun but amount is debited from my account through Google pay and it shows payment failed and no confirmation received from ur side
After that I chatted with ur customer service and she said refund will be process under 7 days so I again booked same journey for 4 jun and it confirmed.
Then yesterday I got ur messege for confirmation of 03 ticket
And I want to cancel 3 jun ticket and refund the full amount
03 jun pnr is FJJL8G
04 JUN PNR IS SMH24A
So I want to cancel 3 jun journey and full amount refund

Sir i have got a call and they said u are selected for the visaa collector job and u have to pay 1600 i have trusted them and i have se ded him the money the other day he called me and taken the interview and after 1 hour he said i was selected for that job then i said okay he have sended me some mails which tells i was selected and at 3clock he called me and said u are selected so u have to pay 8000for the uninform and i'd, i said i don't have that much money give me aome time i will send you bolke bolim uskaa un hone bolaa ki no mam we can't wait for you i will give you 30mints send me the money i will send you the oppoyint ment leeter with in 3to4days so i said my brother about this matter and he talked to him and finnaly he cutted our call we find him as a fraud and blocked my number and not lifting my call and not answering 😠😠 why can't you take any action on him

Hello Team,

This is Apurba Ghosh and I have 2 PNR with Indigo from Goibibo.
First PNR is WHDF9P, Journey date was: 30th May 2020 from CCU to IXZ, thats already cancelled from their end automatically and credit shell enabled on the same. That suppose to be FULL REFUND at my original payment source(Credi card/Bank). That's not accepted.

And also problem is with another PNR : FF7PK, Journey date was: 5th June 2020 from IXZ to CCU, You can see that as they cancelled 30th May 2020 Journey from CCU to IXZ so how we will use return journey? It's a common sence So you should automatically cancel the PNR: FF7PK and get REFUND to me. But they are not taking this seriously.

NOTE: If Goindigo unable to do that then I need to take CONSUMER LEGAL action on the same. As you have automatically cancelled the PNR WHDF9P(Dated. 30th May 2020), but still not received REFUND on the same. You suppose to REFUND as the flight has been cancelled from your end but you have enabled Credit Shell, WHY I WILL ACCEPT THE SAME?

So I have to take LEGAL ACTION, IF I NOT RECEIVE FULL REFUND for my both PNR.

Regards,
Apurba Ghosh
Contact: +91 9903**4410

To
Indigo airlines/makemytrip india
Sub: flight schedule without any prior information
Team,
I booked the flight on 23 march 2020, in morning time, my flight date on 24th march 2020, chennai to patna flight time from chennai to hydrabad 16:20 pm and from hydrabad to patna flight time 19:40 but airline changes the timing of hydrabad to patna 17:30, and we recive the information through message in easly morning, after that we reached the airport morning 9’ o clock, we requested for them are other flight from chennai to hydrabad, indigo people they are telling we don’t have seat vacant in any flight we booked ticket, indigo staff they told me i cancelled the ticket you will get full refund on your account, so we agreed they cancelled my flight, they clearly told me we refund the amount in your account, now the credited amount in indigo credit shell, we can’t use the credit shell now, we can’t able to place the booking, so i requested to airlines and make my trip to refund my amount in my account. Indigo assistant they cheated us.
Regards:
Booking id: nf[protected]
Pnr no: jfpv2s

Yesterday i received an call regarding airport jobs from quikr.com on my phone.in that call all the description as well as contact person's phn no. [protected]. There was one guy called me i just picked up the phone and explained about me recruitment process. He mailed me the mail id "[protected]@rediffmail.com" of indigo hr and told me to submit my documents on that id. Next 5 mins i submitted it, after 5 mins i received one confirmation mail by indigo stating that your documents are selected for interview. You have to pay rs.750 (Refundable) for the application form for indian semi government id and interview question-answer sheet. I deposited money in the a/c which was given to me by
Ratnakar bank limited
A/c: indigo airlines (P) ltd.
A/n:[protected]
Ifsc: ratn0000194.
In the afternoon from indigo took my telephonic interview.
Next 10 mins he called said you are excellent and genuine answered for all questions and received call from verification dept of indigo, he told me to deposit 2100 (Refundable) for the face to face interview fees. I didn't answer i'm so silent after i said i don't have money right now i'll arrange this amount give me time to deposit that money in the same a/c which was given. Then i'm trying to to arrange but i can't arrange because due to corona block down nobody helped me so i'm searching about this job it's fake or real and i saw so many fraud calls and mails complaints from candidates same like me. I already deposited 750 rs should i deposit again 2100 or is it fake?? Plz help me...

I had booked a flight from bombay - vijayawada on 26th may 2020
The flight got canceled and these airlines are not refunding my money
And they say create a credit shell account that can be used further.
But the page for creating a credit shell amount also doesn't work now.
And guess what... There are no airlines further from bombay to vijayawada. So how do i proceed with the credit shell amount if created as there are no flights available?

Hello indigo

Please can you please transfer payment to indian account
It’s not our mistake cancel flight and you people didn’t take any conformation from customer before booking

It is very worst service with money
Why are you keeping money with you who gave rights to you

If we cancel service you have a right to take our money
You provided us fake booking dates and after booking without our confirmation cancelled it is also fine

By what based you are keeping our money with you

Try to return money change your rules please

I booked indigo flight ticket but payment deducted from my account but still ticket not confirmed.
Payment not received by airlines, but cc avenue mail received regarding payment successful.
Sir either refund my payment so i will book flight again or contact to indigo for making payment to airlines
Thnku

Sir / madam,

I am trying for quite few days to get solutions for my issues related to cancelled flights. The issue is stated below:

I have booked (Rather rescheduled) a pnr – zm9cvt (Indigo), booked through goibibo which was initially scheduled for[protected] but rescheduled to[protected] along with the pnr – pet3uy (Indigo).

When the credit information on the cancelled flight against the pnr - zm9cvt is tried in the portal: https://www.goibibo.com/know-your-credit-shell/ error is displayed as follows;

There is no credit shell against the details entered. Please recheck the details entered. You can enter the pnr for bookings made on goibibo only.

When chat is initiated i am not provided any reply for long. When i am not getting any response from the agent i am approaching you.

Please look into to solve and give credit of the amount paid against the booking.

Dear sir, i have purchased an indigo airline ticket from amazon pay via cleartrip to travel on 7th may 2020 from kolkata to mumbai. But i could not travel on this date as the flight was cancelled due to covid-19 spread. Indigo airlines, instead of providing the full refund of the amount collected for the tickets, are providing a credit shell, valid up to one year, which is in clear violation of the civil aviation requirement of may 2008 issued by the dgca. But now i can't utilize my credit shell amout for other date., indigo said this is third party booking so the agent is help for you but the agent (Amazon cleartrip) did not any help me. Then again i booked a new ticket from indigo app on 21 may 2020 via my credit card but unfortunately my money is deducted but i did not get my ticket. So i kindly request you to do the necessary arrangement of my ticket from indigo airlines at your earliest possible convenience. Please note
Indigo pnr: ol2w3d
Passenger name: biplab banerjee
Mail id - [protected]@gmail.com

Dear sir, i have purchased an indigo airline ticket from amazon pay via cleartrip to travel on 7th may 2020 from kolkata to mumbai. But i could not travel on this date as the flight was cancelled due to covid-19 spread. Indigo airlines, instead of providing the full refund of the amount collected for the tickets, are providing a credit shell, valid up to one year, which is in clear violation of the civil aviation requirement of may 2008 issued by the dgca. But now i can't utilize my credit shell amout for other date., indigo said this is third party booking so the agent is help for you but the agent (Amazon cleartrip) did not any help me. Then again i booked a new ticket from indigo app on 21 may 2020 via my credit card but unfortunately my money is deducted but i did not get my ticket. So i kindly request you to do the necessary arrangement of my ticket from indigo airlines at your earliest possible convenience. Please note indigo pnr: ol2w3d passenger name: biplab banerjee

Dear sir,

My booking on 12 may but lowdown reason not running any flight and indigo airline issue me credit shall amount of ticket basic amount for 1 year. I am not journey within 1 year. So i am calling indigo airlines and he refuse for refund amount of credit shall.

The airlines has charged me twice for a single ticket and also has generated two tickets on my name, in the same flight on the same day. When i contact them, there is no response, they are requesting us to contact on facebook and twitter but even after more than 36hrs they aren't responding to the messages

I have made booking of one ticket but i have been charged twice and two one has been generated.

Sir 17 april tkt already cancelled but not refunded pay in account

I booked ticket from chennai to vijayawada on 22 may 2020.
Logged in use guest account.
I used payment option has google app.
Amount debited from account but no ticket booked or pnr.
I request for the refund amount inr 4905.00
Maa vga
Chennai vijayawada
Oneway • 26 may 20 • direct • 1 pax
Transaction id
9d71aa[protected]
Payment status
In-process
Transaction amount
Inr 4905.00
Transaction date/time
Friday, may 22, 2020 12:46 am

I was booking my flight from mumbai to kanpur through the indigo (Android) app but during the online payment the sum of rs. 7341/- using google pay ticket booked in the name of aman ali deducted from my bank (Icici) but the ticket was not generated.
Upi transaction id[protected] to goindigo. [protected]@hdfcbank
Transaction dated 21.05.2020.

Till date no sms nor any mail received for this.

Kindly suggest what should i do.

Aman ali