IndiGo Complaints & Reviews

Pnr-wnthjk
Due to complete shut down for next 21 days i. E. Till 15.04.2020, i have cancle booking schedule on 03.04.2020 from nagpur to mumbai. Company has deducted huge amount towards cancellation which is against government guidelines. Please therefore looked into and refund entire booking amount.in case i have not received full refund i may require to take this matter with appropriate authority including govt. Of india....

Hi a lady called mahi khan as hr phno[protected] and a person called hr - [protected] verification dept [protected], indigo head - [protected], niharika hr -[protected]
This lady called mahi told me to deposit 2600 rs security deposit for groundstaff job in kial airport she took money and she's nt replying she tld it as refundable amount i[censored] selected r nt the money will be refunded she tld u hv paid proofs nd all call record wit me and...

Indigo airlines has recently cancelled all flights due to covid-19 outbreak as per government regulations. After cancellation, they are not providing option to credit amount to back accounts. They are charging cancellation fee of 3000 per person per sector. I paid 29k for tickets and now i am getting only 3500 as refund. This is cheating.

In their site, it clearly says that if cancellation is due to gov regulations, they will...

Sir, on 17 march 2020 i have very important meeting on royal enfield hq office chennai but due to corona virus it is postponed...
I book a flight from indore to chennai on 16 march and return ticket on 19 march...
According to govt order flight ticket cancellation will be refunded but indigo airlines didnt do that.. Plz help..
Aashish jain contact no. [protected]
I want my money back. They neither receving call......

Hi forum,
Here with adding the email complaint raised with indigo on 20.3.2020 for total refund request.. Which is yet to be acknowledged and looked into. Kindly help taking up the matter and help is requested...
*
Dear indigo!
I cancelled the ticket with pnr numbers as mngqyn & scmyyr and only rs. 3231 was refunded.
Scmyyr : rs.7, 876.00 was deducted and a refund of 1659 given and for
Mngqyn :...

I cancel my flight ticket and supposedly to refund the amount of Ra.5000 in my indigo wallet but not yet refund. And not in my wallet or in my bank account can you please check through it...

To team indigo,
This is kosha majithiya pnr - xjrhmz travelled from calicut to ahmedabad via bombay in 6e 399 and 6e 215. This is to report a complaint about my luggage being broken on arrival to ahmedabad. I would want indigo to look into it and compemsate for the same. This is highly unacceptable on the part of airline and needs to be resolved soon....

Ticket was booked through yatra.com. Travel was april 25th (Return) from dehradun. Since india hikes cancelled the trek. Indigo ticket was cancelled on 24th mar and the cancellation charges of rs, 3000 have been deducted. When asked indigo saying to speak to yatra. But there is no yatra support no. Have written to the support and to the ceo. No reply. Please help us in this covid situation...

I got a mail that the flight was cancelled but it was worng information from indigo airlines the flight was not cancelled and because of their wrong information I missed my flight because of worng mail I want reschedule or refund please help me i have submitted the screen shot of message and mail which I have received from indigo airlines please slove the problem and refund...

We had our travel plan for 7th to 12th april to portblair from delhi. We booked air india flight for 7th april from delhi to port blair and booked indigo flight from port blair to delhi for 12th april.
Due to unfortunate situation globally air india cancelled our flight. Request indigo to also provide us full refund on our return flight booked with indigo as inward flight is already cancelled.
Below are the pnr for 3 tickets...

I booked my tickets with indigo airlines on thursday, the 19 march and my travel was on saturday, the flight was cancelled on saturday and then it was rescheduled for sunday, again on sunday indigo airlines cancelled the flight and then i rescheduled it for monday. But as government announced full lockdown. I had to cancel monday flight myself, which i did monday morning itself 4 hrs before the departure of flight.

Indigo airlines...

On 22 march i was booking flight for 4 adults from kolkata to chandigarh scheduled at 4 april in mobile app. I had made a payment through upi of rs. 13, 704 at 2:40 pm. Amount was deducted from my account but the ticket was not booked. Kindly please refund my amount as soon as possible.
Upi id - [protected]@okhdfcbank
Phone no - [protected]
Email - [protected]@gmail.com...

I just cancelled my trip and got the cancellation confirmations from indigo airlines that the cancellation charges are rs.1410/- (Pnr: enrlmx) and rs. 1388/- (Pnr: yfkk3f).

Please clarify the following

1.

Was my ticket a non-refundable one?

2.

I was forced to cancel my outward trip on 30th march 2020 as all the flights have been barred by the government of india...

I have booked flight ticket on dated 27.03.20 flight cancled due to covid19so 8 cancle the ticket but decuted 3300 rs so i requested to please return my whole money
Ticket details
Your ahmedabad - prayagraj flight is confirmed. Your trip id is[protected]. Please use this trip id for any communication with us.

Ahmedabad → prayagraj
6e-962
Pnr: hgzpyf
Fri, 27 mar 2020
07:00 — 12:20...

I am suffering from throat infection plus Hydeabad is locked down till 31st March. Want to get full refund based on my health and PM advisory for self quarantined. images are attached. I have send email directly to the spicejet customer care and direct message from twitter but no response so far.

My flight is on 6th April 2020 to delhi where both the places are in lockdown state. Looking for cancellation full refund.
br...

Dear sir,
as per reference IGAIJIHEY9 dated 23/03/20 payment shows success ans deducted from account but pnr/ticket not generated .please help me.

asheesh
[protected]
ashuluvdashing.[protected]@gmail.com...

My flights were booked for 23rd-mar-2020 from chandigarh to varanasi and return was on 27th-mar-2020, since punjab is lockdown to prevent the spread of covid19 this airline still wants me to come to airport and board my flights as they are not providing any refunds since the situation will be unknown till march 31 i dont want to travel but indigo policies you can cancel the tickets and they will deduct cancellation charges and etc and will...

I have made payment on 22 March for my flight from Mysuru to Bhubaneshwar scheduled on 24 March through CC Avenue payment gateway. I got order successful message in my email from CC Avenue but my ticket wasn't booked. Please tell me when n how will I get refund asap. And your customer care services are at the worst level. Please reply me back....

My name is aman kumar gupta.
I was booking a flight today from kolkata to chandigarh for 4 adults today at 2:40 pm.
I had done the payment through upi ([protected]@okhdfcbank) mobile no: [protected]. Payment of rs 13, 704 was deducted but ticket was not booked.
Kindly look into it and refund the amount.
I had provided the transaction screenshot....

I have got of refund of only 8000 against a total of 36, 861. The journey on 20 march and 22 march should get more refund now. I cancelled early because two of the passengers were from usa and because of corona problems they cancelled early. So we also had to cancel. Even vaishno devi for which the trip was is closed now. Please help, the problem is that we were only two senior citizens left we had to cancel in the absence of the people coming...