Claimed

IndiGo Complaints & Reviews

www.goindigo.in

2.7

Updated: Dec 5, 2025

Complaints 5661

Resolved

2887

Unresolved

2774

Good! IndiGo values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that IndiGo step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo

IndiGo reviews & complaints page 78

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Firstly they called in the morning hours and then said to pay 1900 rupees and then another lady called and said to pay 7500 rupees and then again another lady called and said to pay another 15000 rupees and they made such a plan in the sense that all the circumstance became in such a way that we need to pay all the amount hour by hour. These people don't have any of the moral values or any feelings towards any of the person, these people just need the money in any of the sense by hook or cook. These all people are just like the same, these all indeed and shine job apps are all the same they all are fake and fraud and these people are all involved in the phishing which is a serious crime.

Aug 10, 2021

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2020

IndiGo Customer Care's response Dear Manesuraj,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.
We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

Regards,
Team IndiGo

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Shivmohan kaharpnr - dedtvy
Since the flight has been cancelled. I request to refund my amount. I do not need credit shell as this will not help me in booking other airline like goair which much cheaper on dates like 4th & 5th may... So it's my humble request to refund my amount via makemytrip.

Thanks for your help in advance.

I am not getting any reply from your side. Please help

Mar 11, 2022

Complaint marked as Resolved

Received the refund, thanks

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon

Asking for the money to provide job in Indigo..

+3 photos

Apr 13, 2020

Updated by romasinha Fake Job. Asking for money to provide Job in Indigo.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Haryana

Hi,
Below are the pnr of my two indigo flights which i booked as i had to travel for my marriage.

Gntvxk
Ae1fty

Due to covid 19, my marriage got cancelled so i cancelled my tickets via paytm as i had booked via paytm.

I received an email where its mentioned that i am not getting full refund.
Please provide me full refund.

Himanshu mishra

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello Team,

Greetings of the day!!!

I had travelled from Bhubaneswar to Gauhati in Indigo airlines on dated 15th January, 2020.But I regret to inform you that I am unable to find my boarding pass.

It would be a great help if you help me to sort out the matter. I need the boarding details or my boarding pass details for the date of 15th January, 2020 as I urgently need it to get my reimbursement for the same. My Organization's account officials are asking for the boarding pass details or boarding details to process for my reimbursement procedures.

The PNR details and Booking ID are as follows for your perusal.
(PNR-XQ937R) Booking Id: N6EXQ937R

I believe to get a positive response from your end.

Yours Faithfully,

Hiran Pattanayak

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I booked ticket in idigo from chennai to kuwait.Travel date 10/04/2020 indigo has cancelled of the flight due to lock down. Please refund my full ticket amount in same account.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indigo , Corporate Office : Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India., Tel : +91 (0)124 435 2500, Fax : +91 (0)124 406 8536. Registered Office : CIN : L62100DL2004PLC129768, Central Wing, Ground Fl

I cancel a air ticket (Ticket copy enclosed). The journey date was 8thapr.2020 (With in country lock down period). The ticket was flexi ticket too against extra cost. The ticket value was rs.4954/-.

During cancellation they deduct a big amount. But when i wrote over email () to indigo, they assured, out of total ticket value rs. 4954/-, the amount rs.1704/- will be refund to the account (Credit card), where from the payment made. But for unknown reason, they like to keep rs.3254/- at credit shell!! And that will be valid for one year and may be utilized for the same passenger only!!

But the ticket was booked by me for my lawyer... And i am not sure, whether & when really i may need to purchase again suitable air ticket for same lawyer or so!! In such case, i may not be able to utilize the said amount (Rs.3254/-)!!...

I request indigo to refund the full amount to same account, where from i spend the money. But indigo denied.

+14 photos

Sep 5, 2020

Complaint marked as Resolved

It is very strange to see, that complain resolved !! The complain not yet resolved against Indigo air ticket cancellation. when journey date was 8th April2020, i.e. in covid19 lock down period. I did not received Rs.3250/-. Indigo kept the same in credit shell and as per Indigo air lines, that amount may be utilized with in one year for only SAME passenger !!, which is difficult matter, as I purchase the said ticket for my Advocate. So we do not know, when normalization comes at the end of covid-19 & lock down etc. So I like to get back the said amount to my account, where from i have paid.

IndiGo customer support has been notified about the posted complaint.

Apr 12, 2020

Updated by choton111 Just little before ( say about 11.38am, 12/04/2020) a call came from +[protected], that he told he is from Indigo airlines. He talk about my complain. He asked me, "how I paid during ticket purchase?" I inform "I paid thru credit card". then he was told "related complained fund can not be refund to credit card. do you have debit card ?" . I told, " yes i have same axis bank debit card". then he asked me the debit card no. But I denied to tell my debit card no. (considering so many fraud cases). So I told him to email me the matter. Then he told "bye bye subrata" !!... this is for information.

Apr 19, 2020

Updated by choton111 Indigo still telling they will keep Rs.3250/- at credit shell !! in the mean time with Indigo reference, I face big trouble by repeated try for Credit Card Fraud Transaction and bound to block my credit card. The call came from Indigo customer care no.

Jun 16, 2020

Updated by choton111 complain not yet resolved. I did not received Rs.3250/-. they kept in credit shell. & that may be utilized by one year for only same passenger, which is difficult matter, as I purchase the said ticket for some other person. So I like to get back the said amount to my account.

Jul 25, 2020

Updated by choton111 The complain not yet resolved against Indigo air ticket cancellation. when journey date was 8th April2020, i.e. in covid19 lock down period.

I did not received Rs.3250/-. Indigo kept the same in credit shell and as per Indigo air lines, that amount may be utilized with in one year for only same passenger !!, which is difficult matter, as I purchase the said ticket for my Advocate. Also we do not know, when normalization comes at the end of covid-19 & lock down etc.
So I like to get back the said amount to my account, where from I have paid.

Jul 26, 2020

Updated by choton111 Indigo air lines customer care telling, if I like to get refund, they will apply cancellation charges !! I replied as follows :
1) But why cancellation charges to be applied?, Did Indigo air lines operate their services during 8th April, 2020 ( proposed travel date), for which I cancel the ticket? and when I purchase the said ticket against extra cost as flexi ticket.

2) further Indigo air lines kept my money in credit cell and telling that can be used for the same passenger with in one year. !! but I (Mr. Subrata Samanta) purchased ticket from my account (with Indigo) & from my credit card, for my advocate. In such way, the situation o[censored]tilization of credit cell is highly uncertain, when covid situation is lengthening unlimited. !!
in all such situation, Indigo air lines should refund the said amount direct to my account... so that I can utilize the same for my own ticket or so as per requirement.

Feb 25, 2021

Updated by choton111 they refund my money ...thanks to Indigo air lines as well to consumer forum

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: No 8, bellery road,Dena bank colony, Ganganagar

Dear make trip team,

I had booking form your agent for by indigo for 31starch my booking id is nn[protected].
In which i just completed travel on 21st march blr to ktm
Nd my other for 31 st has been cancelled by indigo airlines pnr no. Ofthmv and they initiate the refund process and put my refund on credit shell but now concern sence i have to make a new booking but i try doing through indigo web. Its not happening and they are telling me contact with agent and now m out country i cannot have source to do that but initially i try through email but there is no response. And i share with indigo team same but now my concern is my money is with indigo team not with make my trip agent and i should authority to used my money and seen agent is not responding then how could get my money back it's has been disappeared between agents and company. So i would request indigo team to me address me on same. Not that you guyz can't do anything anyway my money is with you not agents.

Warm regards
Tej bahadur gurung

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello, me and my family traveled through indigo in december. Due to loss of boarding pass, i requested for the travel certificate and have paid for the same.
After payment, it took me directly to the main site without any acknowledgement. Money has been deducted from my account.
Payment has been done through sbi card.
Transaction id: st[protected].
Please have a look into the matter and provide me with the travel certificate.

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nawade raigad Maharashtra

My pnr no is PLT74A date of journey was 8/4/2020 and same has been cancelled but amount no credited in my bank account without any cancellation charges . Please credit the same on urgent basis
As per govt norms cancellations charge not apply on ticket due to cancelled flights during lockdown

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is regarding booking reference number : pd7j7y. I made a booking through makemytrip.com.
The total amount paid for the booking to makemytrip was rs. 37643. An email has already been sent to the customer with the evidence. Constantly i have been provided with incorrect details.

Issue 1

My flight from kathmandu to mumbai was rescheduled and an option was provided to cancel this leg only. Just for reference the flight initially was scheduled for 4.45 pm from kathmandu. However this was rescheduled for 2.50 pm. Please refer to reschedule email sent to me by indigo attached (Where i am given an option to cancel only kathmandu to mumbai leg free of charge. However still a cancellation charge has been charged to me. Please refer to refund invoice attached. The refund amount is rs.16330 after all cancellation charges. But the amount refunded to my credit card is only rs.14833 (The email from make my trip is attached which gives a break up. Please note this even doesn’t match with indigo refund receipt)

Issue 2

Now coming to mumbai to kathmandu leg which i never cancelled nor was given an option to cancel by indigo. How did a credit shell got issued for rs.20, 8552. Clearly i didn’t cancel it. The airlines has already cancelled its flight due to the lockdown across india. And now it showing as if its doing a favour by issuing a credit shell to customers. A lot of customers have already complained regarding this on twitter.

Resolution:

The only resolution that i can accept here is a full refund of rs.37643 and not a credit shell. Clearly indigo customer service has been providing me misleading details which is not acceptable

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sector 3 Belpada Kharghar, Navi Mumbai

Booking ID is EMT[protected]Indigo 6E- 821 Indigo 6E- 626 --mumbai to visakhapatnam --dated Mon-23Mar2020.

Passengers List Sector
Mr raju sadaram BOM-HYD; HYD-VTZ

INDIGO cancelled its flight and it should refund full amount, instead it is cheating passengers by not refunding full amount.

It is all because of LOCKDOWN COVID19

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indigo airlines

I had already submitted a complaint regarding refund of money used for taking a ticket. The amount of 14173/-was deducted from my account and no pnr was issued. Same informed indigo airlines customer care, still now the amount was not yet credited. They are not taking any necessary action they are telling it will automatically credited back to me but i am waiting from last 17 days.
Date -23/03/2020
Amount -14173/-
Ajilmanoj
[protected]

+3 photos

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

[protected], i m getting a call that my cv has been selected by this number. He is asking me some charges. This person mailed me and asked a few questions which were very very simple like cpu, ram, rom. Later he told that tell me about yourself. Even as per my knowledge english is necessary for airline jobs. But he later came in hindi. Even offered me for a salary of 27500.. Now he gave me the account number of pushpa devi to send money. I have attached the screenshot of the conversation.

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My flight was canceled by the airlines, so I am eligible for full refund but they arenot refunding my money or the indigo airlines not refunding my money.

Please resolve my issue asap.

+5 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indigo airlines 6E

I tried to book a ticket on 23/03/2020 to travel from chennai to trivandrum on 24/03/2020. But the amount of rs14174/- was deducted during booking, but no pnr was issued.
Its was informed to airlines more than 25mails. They replied me the amount deducted from me will be credited back automatically. Still now its not yet credited. I am waiting from last 15 days.
Please do needful.
Ajilmanoj
[protected]

IndiGo customer support has been notified about the posted complaint.

Apr 08, 2020

Updated by Ajil Manoj But the debited amount was still now not yet credited to me back

Apr 09, 2020

Updated by Ajil Manoj Still now they are not agreed to refund the amount.

Apr 10, 2020

Updated by Ajil Manoj Still the complaint not resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/madam
This is to inform you that i have met financial loss from indigo airlines. I have booked vishagapattanm to cochin flight on 25th march 2020 pnr no#skl6nw. Due to the lockdown situation, the flight booked was cancelled and the message sent to me they told you can use the same amount for one year. So when i tried to book so, it was not happening and for the query, the customer care was also shut off. So i asked via face book page and they told to go and ask the third party, which was ixigo and when asked to ixigo they told to go and ask indigo. So i finally booked the flight again and canceled the earlier ticket and they deduct 3500 rupees as processing money which was against the mails they send in between, so please i request to take action against the fraudsters who are taking advantage in this financial crisis time and you will seriously look into this and help me.

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/madam,
Wrt the pnr number = pwp1gx -6e 5326 01 april bom (T2)-idr i am quite disheartened to state that the above ticket auto automatically got cancelled due to the lock down situation. But after this cancellation, not a single rupee was returned to us and held in your account! Why???
Did any body from your concerned dept. Take consent from me. And further mentionned that it can be utilized in further flight booking. Is n`t this a shame less act of coercive selling.
Kindly arrange for its reimbursement immediately, a seller does not have any right to with held the money of the customer, if the service /product is not delivered or for the future forced selling and allow us to retain an image of rational and honest business entity of yours.

An early action would be gratefully acknowledgeddear sir/madam,
Wrt the above pnr no i am quite disheartened to state that the above ticket auto automatically got cancelled due to the lock down situation. But after this cancellation, not a single rupee was returned to us and held in your account! Why???
Did any body from your concerned dept. Take consent from me. And further mentionned that it can be utilized in further flight booking. Is n`t this a shame less act of coercive selling.
Kindly arrange for its reimbursement immediately, a seller does not have any right to with held the money of the customer, if the service /product is not delivered or for the future forced selling and allow us to retain an image of rational and honest business entity of yours.

An early action would be gratefully acknowledged

IndiGo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Customer Relations, InterGlobe Aviation Limited ("IndiGo"), Level 5 Tower D Global Business Park, M G Road Gurgaon Haryana 122002 India

I booked ticket for my wife in indigo from delhi to trichy. Travel date 01/04/2020. Indigo has cancelled this ticket and has not refunded the full amount of rs4658/-. This is cancelled without my concern and they have charged total deductions of rs3000/- and refunded only rs1658/-. For no fault of me and default cancel of the flight due to lock down, how deduction can be applied just on the ground of policy call.

Request intervention and help me waive this deduction and do the needful for refund of full amount rs4658/- and support me for any emergency requirement at this situation.

IndiGo customer support has been notified about the posted complaint.

Apr 07, 2020

Updated by CTVlnt The Mail correspondence done across is as below

Dear Sir/Madam

You have mentioned full amount credited, which should be Rs4658/-.

As in attached mail it shows details as below.
Fare Summary

Total Deductions INR 3, 000.00
Refund Amount INR 1, 658.00

This is not correct and fare and I did not opt for this.

How you have decided to cancel and refund only 1658/= without my concern.

Why I should bear Rs3000/= for default cancelation of the flight.

Please do not force me again to accept your policy regarding.

Request to clarify and do the needful to credit the full amount Rs4658/- as claimed.

Please share the credit reference and document for my furtherance with my bank to ensure the credit of full amount Rs4658/- immediately.

I did not expect this heavy charge from Indigo customer service just on ground of policy, which is also man made and could have been considered for deviation.

Trust you to consider and reply with favour regarding.

Please help me.

Thanks/Regards
CT.VALLIAPPAN
[protected]

Sensitivity: LNT Construction Internal Use
From: C.T. Valliappan
Sent: 07 April 2020 17:07
To: IndiGo Customer Relations <customer.[protected]@goindigo.in>
Subject: RE: TaxInvoice - DL2192003AN52379

Dear Sir/Madam

Please share the credit note reference, for my furtherance to inform and ensure the credit with my bank.

Thanks for your immediate support and help regarding.

Sorry for the inconvenience caused in any.

Thanks/Regards
CT.VALLIAPPAN
[protected]

Sensitivity: LNT Construction Internal Use
From: IndiGo Customer Relations <customer.[protected]@goindigo.in>
Sent: 07 April 2020 16:07
To: C.T. Valliappan <[protected]@lntecc.com>
Subject: RE: TaxInvoice - DL2192003AN52379

Dear Sir/Ma’am,

Thank you for your email.

With reference to your email, we would like to mention that as the booking is cancelled and full amount is credited into credit shell the rescheduling option would not be available.

In case of any other assistance, please free to contact us.

Best Regards,

Visakh Nair
Customer Relations
InterGlobe Aviation Limited ("IndiGo")
Level 5 Tower D Global Business Park
M G Road Gurgaon Haryana 122002 India
www.goindigo.in

On 4/7/2020, 3:37:02 PM, [protected]@lntecc.com wrote:
Dear Sir/Madam

In simple you men to bear with your policy rather than understand the customer need at this situation for any emergency requirement by blocking the fund for no fault.

You are more worried of your policy only is the pity here.

We are left with no option and forced to accept your policy only.

In mean time, if your modification plan assure and allow or permit me to book alternate travel plan without additional charges, I may go for it.

Still I hope and will wait for policy changes to get the refund as requested again.

Thanks/Regards

CT.VALLIAPPAN
[protected]

Sensitivity: LNT Construction Internal Use
From: IndiGo Customer Relations <customer.[protected]@goindigo.in>
Sent: 06 April 2020 12:38
To: C.T. Valliappan <[protected]@lntecc.com>
Subject: RE: TaxInvoice - DL2192003AN52379

Dear Sir/Ma’am,

Thank you for your email.

As mentioned in our previous mail, the facility to protect the entire ticket amount is available only in the form of credit shell. Therefore, if you are looking for refund, cancellation fee will be applicable. Thus, we respectfully decline your request for the waiver of a cancellation fee in this regard.

Keeping in mind the facts stated above, we are hopeful that you will understand the need for our policies and see this matter in the right spirit.

In case of any other assistance, please free to contact us.

Best Regards,

Visakh Nair
Customer Relations
InterGlobe Aviation Limited ("IndiGo")
Level 5 Tower D Global Business Park
M G Road Gurgaon Haryana 122002 India
www.goindigo.in

On 4/6/2020, 12:27:42 PM, [protected]@lntecc.com wrote:
Dear Sir/Madam

I want the refund and credit of full amount Rs4658/- as mentioned in your Credit Note Tax invoice enclosed.

How do you justify the cancellation charges for default cancellation of the flight and no fault o[censored]s.

Please discuss with your higher officials regarding the request to ensure the credit of requested refund amount in full without any cancellation charges and confirm.

Thanks/Regards

CT.VALLIAPPAN
[protected]

Sensitivity: LNT Construction Internal Use
From: IndiGo Customer Relations <customer.[protected]@goindigo.in>
Sent: 06 April 2020 09:45
To: C.T. Valliappan <[protected]@lntecc.com>
Subject: FW: TaxInvoice - DL2192003AN52379

Thank you for your email.

With reference to your email, we would like to inform you that the facility to protect the entire ticket amount is available only in form of credit shell. However, if you are looking for refund, cancellation fee will be applicable & balance amount will be refunded to you in original mode of payment.

Please advise if we should process refund with the applicable cancellation fee under the booking reference number ACRL6Y.

In case of any other assistance, please feel free to contact us.

We thank you for your patronage and hope to fly you soon! Stay Safe!

Best Regards,

Visakh Nair
Customer Relations
InterGlobe Aviation Limited ("IndiGo")
Level 5 Tower D Global Business Park
M G Road Gurgaon Haryana 122002 India
www.goindigo.in

On 4/6/2020, 9:24:58 AM, [protected]@lntecc.com wrote:
Dear Sr/Madam

Below mail is self-explanator for refund.

Request your intervention and do the needful regarding.

CT.VALLIAPPAN
[protected]

Sensitivity: LNT Construction Internal Use
From: IndiGo Customer Relations <customer.[protected]@goindigo.in>
Sent: 06 April 2020 09:21
To: C.T. Valliappan <[protected]@lntecc.com>
Subject: RE: TaxInvoice - DL2192003AN52379

Dear IndiGo Customer,

Thank you for contacting IndiGo Customer Relations team.

This is an automated response to acknowledge the receipt of your email. Your case reference number is 2469507

Due to nationwide lockdown, call center services are temporarily suspended. For any concerns that requires immediate assistance, we request you to kindly get in touch with us on Chat, Twitter, Facebook.

In the support of DGCA measures to eradicate COVID-19, all IndiGo flights are suspended till 14th April, thus we are experiencing heavy volumes. We are working round the clock to assist all the passengers. However, there might be a slight delay in response. We appreciate your patience.

1. You may cancel & protect your bookings onhttps://bit.ly/2WCT6FP in the form of credit shell, valid for one year from the date of issuance, which can be used to make bookings for the same customer(s), by contacting us via Live chat on websitewww.goindigo.in, Tweet us at @IndiGo6E, Message us on Facebook.
2. Click here for Pre-Travel and General Inquiries.
3. Click here to generate proof of travel or a travel certificate.
4. If you are writing to us about a transaction, where your account has been debited without a reservation being generated then kindly allow us three to five working days to process the refund
5. In case your query requires investigation with other departments like Airports, Inflight-services or Finance etc. it may take us up to 7 days to revert. We earnestly seek your understanding in this regard.

We recommend, not to change the subject line of this email for faster and effective response.

Regards
Customer Relations IndiGo

Download IndiGo mobile app now from Apple iPhone Store or Google Play Store & enjoy the hassle free experience on the go!

Or simply log on to our responsive website www.goindigo.in from your PC, tablet or smartphone.

Like us on Facebook - https://www.facebook.com/goindigo.in
Follow us on Twitter - https://twitter.com/IndiGo6E
Follow us on Instagram @ IndiGo.6E
___________________________________________________________
CONFIDENTIALITY NOTICE & DISCLAIMER
The contents of this e-mail are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee of this e-mail you may not copy, forward, disclose or otherwise use it or any part of it in any form whatsoever. If you have received this e-mail in error please e-mail the sender by replying to this message. The recipient should check this email and any attachments for the presence of viruses. InterGlobe accepts no liability for any damage caused by any virus transmitted by this email.
CAUTION: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T Construction. If you are not the addressee please return the mail to the sender.
L&T Construction.

Download IndiGo mobile app now from Apple iPhone Store or Google Play Store & enjoy the hassle free experience on the go!

Or simply log on to our responsive website www.goindigo.in from your PC, tablet or smartphone.

Like us on Facebook - https://www.facebook.com/goindigo.in
Follow us on Twitter - https://twitter.com/IndiGo6E
Follow us on Instagram @ IndiGo.6E
___________________________________________________________
CONFIDENTIALITY NOTICE & DISCLAIMER
The contents of this e-mail are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee of this e-mail you may not copy, forward, disclose or otherwise use it or any part of it in any form whatsoever. If you have received this e-mail in error please e-mail the sender by replying to this message. The recipient should check this email and any attachments for the presence of viruses. InterGlobe accepts no liability for any damage caused by any virus transmitted by this email.
CAUTION: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T Construction. If you are not the addressee please return the mail to the sender.
L&T Construction.

Download IndiGo mobile app now from Apple iPhone Store or Google Play Store & enjoy the hassle free experience on the go!

Or simply log on to our responsive website www.goindigo.in from your PC, tablet or smartphone.

Like us on Facebook - https://www.facebook.com/goindigo.in
Follow us on Twitter - https://twitter.com/IndiGo6E
Follow us on Instagram @ IndiGo.6E
___________________________________________________________
CONFIDENTIALITY NOTICE & DISCLAIMER
The contents of this e-mail are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee of this e-mail you may not copy, forward, disclose or otherwise use it or any part of it in any form whatsoever. If you have received this e-mail in error please e-mail the sender by replying to this message. The recipient should check this email and any attachments for the presence of viruses. InterGlobe accepts no liability for any damage caused by any virus transmitted by this email.
CAUTION: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T Construction. If you are not the addressee please return the mail to the sender.
L&T Construction.

Download IndiGo mobile app now from Apple iPhone Store or Google Play Store & enjoy the hassle free experience on the go!

Or simply log on to our responsive website www.goindigo.in from your PC, tablet or smartphone.

Like us on Facebook - https://www.facebook.com/goindigo.in
Follow us on Twitter - https://twitter.com/IndiGo6E
Follow us on Instagram @ IndiGo.6E
___________________________________________________________
CONFIDENTIALITY NOTICE & DISCLAIMER
The contents of this e-mail are confidential to the ordinary user of the e-mail address to which it was addressed and may also be privileged. If you are not the addressee of this e-mail you may not copy, forward, disclose or otherwise use it or any part of it in any form whatsoever. If you have received this e-mail in error please e-mail the sender by replying to this message. The recipient should check this email and any attachments for the presence of viruses. InterGlobe accepts no liability for any damage caused by any virus transmitted by this email.
CAUTION: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Request to study the above and do the needful for full amount Rs4658/- refund immediately is the request.

CT.Valliappan
[protected]

View replies

S

SHWETA GOND

Apr 7, 2020

I was bocking ticket on[protected] praygraj to gorakhpur but govt[protected] same day anocmend lock down ..all flights cancelled...i will receive msg tickets cancelled ..but my payment 2600 hundred payment not refunded

refund of full amount on flight cancelled due to corona lockdown - Comment #3672794 - Image #0

D

Dhavnil

Apr 7, 2020

Dear sir/mam,
I have booked my flight for 16march 2020 from mumbai-chennai-port blair but due to corona virus as per government rules andman nicobar iseland should be closed so i cancelled my ticket .so i request to you plz refund my full payment.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear sir/madam
I have booked bangalore pune flight vide pnr#kj8njj on 23rd feb through easemytrip.com for my vacation along with family. However due to corona virus i am continuously requesting airline and easemytrip to cancel my ticket and provide me 100% refund. Even through airline have initially postponed the flight schedule and now they have cancelled the same they are not ready to offer 100% refund instead of that they are continuously insisting me for credit shell or date change for which they are asking fair difference which is not acceptable to me. As you know now everything is uncertain even our office schedule, my kids school schedule etc so i am not in position to decide perfect date change or not sure i will use the credit shell. For your information few airlines are understanding this and already offering 100% refund. When flight is not operating why airline is adamant to deduct my money or hold with them, where is the issue in offering refund. Considering all this kindly instruct the airline to process my refund. I am confident that you will seriously look into this and help me out.

IndiGo customer support has been notified about the posted complaint.

Apr 13, 2020

Updated by shrikant aruta35 REMINDER

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines