IndiGo Complaints & Reviews

Hello,
I am writing to you in connection with flight ticket booked on april 4.
Flight was supposed to be departed from (Airport) but we weren't able to travel due to the recent corona virus outbreak and have cancelled the ticket pnr fi9wtm.
I would like to know the current refund status of the ticket and request you for a full refund as the condition was not favourable for travelling due to increase in corona cases at...

Dear sir/ madam
I had booked a flight from mumbai to amsterdam via indigo

As indigo (Along with turkish airlines) does not operate the direct flight from mumbai to amsterdam i was given the one stop flight with a lay over at istanbul. The ticket was issued as under one pnr

Due to the out break of covid-19 the flight from istanbul to amsterdam was cancelled by airlines. I was informed the same by airlines...

Booking reference/ pnr - lmbjhn
Passenger-2
Route - kolkata to bangalore
Date - 14march, 2020
Flight no - 6e 958
Passenger name - mr. Sahadeb patra
Mobile no - [protected]
We have taken indigo airline flight from kolkata to bangalore on 14/03/2020 and made check of 3 baggage at kolkata airport at about 13:15 hrs. When i reached at bangalore airport and as per direction i have taken my baggage...

Hi team,

I have submitted my profile for a job opening in quikr for the cab driver position and i received a call from indigo airlines and took my telephonic interview., they asked to send my id proof, driving license. They sent me an email stating i'm selected and asked to pay a depository amount of rs.2000. They mentioned
{if you have any reference id letterhead, signature, the id of any hr at hyderabad airport then...

Hello,
I am writing to you in connection with flight ticket booked on march 10.
Flight was supposed to be departed from (Airport) but we weren't able to travel due to the recent corona virus outbreak and have cancelled the ticket pnr zp14pk. I booked my ticket through a travel agency in kerala named smitten tours and travels.
I would like to know the current refund status of the ticket and request you for a full refund...

Dear sir,

As per the government guidilenes over global coronavirus pandemic and avoiding travels in such second stage situation in india. I, alok kumar is compelled to cancel my trip which was scheduled for
Tomorrow i. E. 21 march 2020 in indigo flight no : 6e 6325 (Pnr : ng93rf).

I have requested for reschedule on 18th march 2020 through the partner site
"happy easy go" (As i booked my ticket)...

I am ujjval jain. I had booked 5 air tickets from pune to goa on 1 march 2020 through make my trip which is scheduled for 17 march 2020 at 12:30 am. My pnr number is gkw8wt.
We were to fly today but because of the ongoing scenario of corona virus we decided to postpone the trip. We have been trying all the customer care numbers since morning, tried to get help from the website but in vain. The call doesn't connect and by any chance...

I have booked ticket to travel with my family from vadodara to bangalore and return ticket also (21st march 2020 - vadodara - bangalore and returned on 29th march 2020, but now want to cancel my round trip ticket and considering the present situation travel restriction by all authority including government also to prevent corona-virus, i should get full refund of my booking or after deducting reasonable cancellation charges considering special...

Muje call aya tha indigo airlines se.. Ki muje seinar supervisor ki job mili hey.. Our muje bola ki registration fees deni hogi.. Rs.2500 /our dress kot ke liye trenig ki fees 10, 000 liya hey me kyaa karu.. Muje rajkot airport me job di gy hey.. Please help me..
Muje airport me job karneka mera dreem hey but mere sath esha kiyou huva muje daut hey....

Indigo Team,

I have booked my flight with Indigo airlines from makemytrip on 30th March from Banglore to Delhi.
due to Corona virus i will not be able to travel.
I want my ticket cancelled and refund full money.
Please process it ASAP.

Flight - Indigo Airlines 6E-2625
PNR - QCV3KB
Passenger Name - Brajesh Verma(Adult), Vishi Verma(Child)
Dated - 30th March 2020...

On16th march2020 i was denied boarding from flight 6e 1783 to mle saying that visa on arrival and tourist visa has stopped due to corona but actuallly circular came from maldives goverment that male city hotels and three specific resorts like male, hulhumale and villimale are only banned but not my medhufushi island resort.
Without knowing full circular indigo air line staff told me that visa on arrival is cancelled and they cancelled...

Dear Sir/Madam,

This is to bring to your notice that we had to travel to Bengaluru for our annual holy pilgrimage of visiting the Mahasamadhi of Sri Sathya Sai Baba at Prashanti Nilayam on 24/03/20 via Air India and were supposed to return on 26/03/20 via Indigo6E-2032 / PNR KFDSKV.

However, in view of the advisory issued by the Government of India, MoHFW in wake of the global epidemic of Covid-19, we decided...

Sir I want to cancell or postpone my air ticket pnr-TGJ1SF from kolkata to Coimbatore on 20 mar 20. I am working in Army, due to corona virus our leave has been cancelled. Since 2 days I am trying to contact indigo customer care but no response. So I request you to cancel or reschedule my journey to other dates . My mobile number is [protected]. Kindly look into it....

Inspite govt declaration as well as indigo declaration reschedule charges taken from me.
Flight from trivandrum to kolkata 22nd mar pnr no jfe8nf reschedule to 18th march because of corona virus incidence at kerala.
Tried to resolve over customer care through phone but as customer care was not reachable for last 30 hours over phone visited their office at kolkata airport & their they have taken charges.
During discussion...

Dear sir/ madam
I returned to patna from delhi, on flight 6e 494 (A320), seat no. 6f, which arrived today i. E. 16/march/2020 at 8:15 am at jayprakash narayan international airport, patna, bihar. Unfortunately my luggage was exchange with some other passenger named kumar saket who is in same flight i. E. 6e 494.
I was not able to inform airport authority at that time because exchanged luggage is same as of mine so, at that time...

I booked a ticket from Chennai to Shirdi yesterday for 17/03/2020, PNR number SW8G2X. I booked the ticket under student benefits and while booking the allowance shown was 25kgs but now the ticket shows an allowance of 15kgs. My summer vacations have started early due to the coronavirus threat and I need 25kg baggage allowance as specified earlier. Very poor service provided by indigo considering they provided me wrong information while booking...

I had not received refund for the booking ref:whwsc till now after cancellation. The details of flight are as - guwahati to chennai on 10th mar, 2020 departs time 11.45 am, it was reschedule by your end and full refund was declared on cancellation. Please do something in this regards.
Details of the boarder-1. Ramani kanta deka, 2. Dipali deka

Thank you....

I have journey indigo flight kolkata to agartala date is 10 feb 2020 flight pnr num is aj3zkw .when i m receive agartala and wait for my laggage my laggage full damage then i contact to indigo office and thy r agree this foult r there, and dammage amout credit my account but till now they r not send my damage money. and manny time i have go to indigo office but they r not respone this metter. please help me this peoblem...

I am tanushyam chandra, booked return flight pnr: dhzjtp, four passenger. It's a business perpous tour thats why i mention gst number.in 3 out of 4 passenger are foreigner. On the date of booking i mean 15th february coronavirious effect not arrise. But now all of a sudden all borders are closed for 15th april. So what is our foult? Kindly refund me as much as you can...

Representative,
We are us citizen and we were travelling from 21/03/2020 - 12/04/2020. We had 2 separate domestic tickets booked with indigo airlines to travel within india. Because of attached india's travel advisories which cancelled our visas to travel to india and we cannot use our booked domestic tickets.
When i called indigo airlines they charged cancellation charges and did not gave us full refund. Indigo deduct almost...