Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Complaint — phone & net dead

BOTH PH. & NET ARE DEAD FROM 5 DAYS. THERE ARE SO MANY COMPLAINTS FILED AT CUSTOMER CARE AND ALSO IN RELIANCE OFFICE AT MALL ROAD , LUDHIANA.
BUT NOBODY VISITED EVEN ONLY ONE TIME
I AM SO FRUSTRATED WITH YOUR SERVICES. PLZ. RESUME MY SERVICES AS SOON AS POSSIBLE OTHER WISE I"LL TERMINAT MY CONNECTION.

BOTH PH. & NET ARE DEAD FROM 5 DAYS. THERE ARE SO MANY COMPLAINTS FILED AT CUSTOMER CARE AND ALSO IN RELIANCE OFFICE AT MALL ROAD, LUDHIANA.
BUT NOBODY VISITED EVEN ONLY ONE TIME
I AM SO FRUSTRATED WITH YOUR SERVICES. PLZ. RESUME MY SERVICES AS SOON AS POSSIBLE OTHER WISE I"LL TERMINAT MY CONNECTION

MTNL Phone And Internet — Dead My Phone And Internet

Sir

My Name Suneet Kapoor My No 25354239, My Phone Is Dead In Apros 20 Day I Compalinad In NO 198,1504,In Many Time But No Respons Again Compliand In G.M Office In 22.06.10. In Compland No Z524 But Cureet Date My Phone Not Start So My Bussiness & Prosnal Very Loss And My Phone Contiune


Thankig You

WILL MTNL people help me out My telephone no is 23354537 for the past one month my phone is so noisy and my net is through my phone line, hence the internet cannot be connected, at times it does get connected but due to weak signal the connectivity is lost iam contnuing to pay my bills, is somebody going to reimburse my loss.i have tried several times to contact the area manager but i have been made to run from pillar to post with no RESPONSE FROM MTNL.status quo, my problem on the phone still countinues

my telephone number is 26982063..its been dead for sm time..i tried my best to lodge a complaint but it fell on dead ears..there was no one to rec. my complaint..all are busy in elections..i did go to okhla exchange n then to jamia exchange..my net is also not working..help

mtnl broadband connection — internet not working since last 1 week

Dear Conerns...

Just 1 week before MTNL Broadband connection taken...
And from the next day onwards.. its not working... Inspite of making several calls to the call center... no one has seriously attened the call or visited us...
Kindly request you to attend to our complaint and do the needful at the earliest...
Tel :[protected]

Regards,

Joby Samuel

mtnl broadband connection — MTNL Broadband connection applied since last three months

I have applied for MTNL broadband+Landline connection on 30th.Jan 2010 on 1500. The executive came on 31st.Jan.2010 at my residence to collect the proofs and said they will install it with in a week.
anything yet. Whenevr I called to customer care they says your application have been approved and will be installed in 2-3 days.
Now its April going on and they hve not done anything yet.
Please help.

Kunal Malhan

This mail is regarding the unprofessional behavior of MTNL Broadband employee.
Sir I would like to tell you that despite of several calls and complaint the result which we get from the MTNL office is none. My name is Sameer bindra and I reside at Shahdra 996/e lohiya gali no 4 babarpur shahdra delhi 110032 my MTNL land line no. is[protected] and I have Internet connection on this no. my Internet is not proper working since 4th june 2012.I have made several complaints to the costumer care, .Despite making complaint so many time we are not getting results. The response we were getting was (AAJ HO JAYEH GAA) we have made several calls to the Area Manager (jafrabad) but the answer was same. We have made so many calls that are phone bill is higher then never before. We have lost are hope on this system and are bound to approach you to help us solve this issue.
My cont. details are Sameer bindra phn no.-[protected], [protected].

Thanks
Sameer bindra

Hello SIr,

This is Pravin Bhorge who launched above complain.
I have resolved the problem. I guess the problem was in my windows LAN drivers.
Mr. VIdhate hass been really helpful with me.

Thanx and sorry again.

Pravin Bhorge
[protected]

Mtnl - Delhi — Broadband Connection

I took a MTNL Broad band connection on 29/10/2008, . It worked till November2008 end and from the beginning of December 2008 it did not work at all and in spite of my more than a dozen complaint, even up to AGM (Publlc Grievance), no one bothered and replied and had courtesy to reply. I curse the day that why I opted for MTNL broadband connection

my name i s sandeep chugh, my phone nub is 28032983, phone is not working, my add is sector 12 dwarka, km chock poket 5, malik bilcom palaza 2, g6 shop nub, deep airconditioner. plz help me

my telephone no is[protected]mtnl) is not working from 6 months i have complaint many times but employee came but no any result i m saying that the instrument change but that no change from the mtnl my name is sourab goel e mail id sourab.sourab.[protected]@gmail.com
have request that some urgent action needs to be taken in this regard and my telephone no.[protected]MTNL) should be corrected without any further delay.my last complaint no is 594

My Tele. No.[protected] is not working for the last about 1 month . There is a complaint on 6-9-2010. Kindly attend the complaint to restore the Phone immediately.

I m too facing the same problem...it took atleast 45 mins to connect and drops in few mins...its pathetic..

speed of mtnl 3g ilemon data cards is trullllllly amazzzzzing, its equivalent to brodband, i ve been using it 4 d last 2 mnths, opens page wid just one click.

iam also using ilemon usb data card which is working properly n giving good speed n dont have ne complaints even while roaming tru out india...
regarding speeed its awsome... upto 2-3 mbps

hi i am useing mtnl data card 3g jadoo prepaid delhi is so good, hi speed internet, cheep, fully paisa vasul.

Myself facing the same problem.

mtnl staff working as agent for private broad band company to not attend mtnl broad band complaints & force to customers to go in private sector, they dont care because they r in govt. job...
anil babbar

mynl is utterly worst i have placed complaints several times each time they say matter will b solved within 24to48 hrs Since past 1month my problem has not been solved 1 month passed i bought this iodit box ilemon data card IT PROVIDES SPEED OF "10KBPS" N COMPANY IS FOOLING EVERYONE BY SAYING IT 7.2MBPS
IT IS WORST

speed is extremely slow of MTNL 3G data card i am using this worst data card, i wasted my time and money
i am planning to buy another 3g sim if it is available plse tell me abt that in delhi circle

speed is extremely slow as well as signal problem of MTNL 3G data card i am using this worst data card, i wasted my time and money.so please checkd...

HI!
TO PURCHASE ANY TYPE OF MODEM LOG ON TO http://www.meditecheshopping.com ... I HAVE PURCHASED FROM THAT WEBSITE... IT IS HAVING VERY GOOD SERVICE... FOR BIG DISCOUNT TALK WITH VINEET - [protected]

mtnl datacard speed is very slow i wasted my time n money also
there is a signal problem also n it takes more time to connect n
company says its speed is upto 3.6mbps bt it gives 10kbps only. page takes more time to open
i am using this worst data card.so please checkd...n increase my speed

To
MTNL


Not working ever since I bought it
not warking properly its my ninths complaints.

Sir,

On FAB .2011, I paid Rs.1995/- cash at the Sanchar Haat, NHRU PLACE, New Delhi and bought the MTNL 3G Jadoo Data Stick together with 3G Card (IMEI Number [protected] and Mobile Number [protected] ). Under the scheme, I was allowed unlimited download for the first 2-months from the date of its' purchase.

Since the date of purchase and until today, I tried to use this Card and the Stick to operate internet. But I regret to say, that except at one occasion (within the 1st eek of its' purchase), this stick and the card never worked. With great difficulty, I am able to connect to the net but the download never starts.

I tried to seek MTNL help through emails, phone calls to 1503 and 1504, and the technical assistance number [protected]. Each time, my call was disconnected with rapid comments that "who suggested you to buy this product of MTNL, because MTNL is still in the age of developing support for this product".

As the money against purchase of this product is not refundable, will you please help me in resolving this problem of connectivity.

The stick is Teracom make.

SONU KASANA,
New Delhi 110020.
Mobile: [protected]
Dt. 14.03.2011

MTNL INTERNET DATA CARD — MTNL INTERNET DATA CARD NOT WORKING FROM LAST 2 MONTHS

Dear Sir/Mam

I am having internet connection- MTNL PREPAID DATA CARD which is not working from last 1 month and before that also there ws always a frequent disconnection.
i Called many times on 1503 and the complaint no[protected], but no executive come yet to solve our problem,still my problme continues and my net not working..i got the following numbers from customer care 1503 that for internet data card complaitns-
1.[protected]
2. [protected]
3.[protected].

but all above numbers are not reachable and swichted off.

Kindly look into above matter and solve my problem asap. and kindly refund our money as i rechared it many times but not got any satsiesfied internet service.
even ,i hv mailed my complaint on below mentioned email id [protected]@bol.net.in
[protected]@bol.net.in but no reply yet them too..

Hoping a positive reply.

Thanks
regards

I also face same kind problem and it every 2 minutes it is disconnected.

sir meri problem hai connet karne har 5se10min disconnet ho jata hai. speed bhi slow hai. so plese slove the probluem.my imei no.[protected]. sim -number [protected]. my number is [protected] Rajeev khandelwal

mtnl the largest company
but all employees r chor any work so call me a money

i am sufring last 2 years using a land line pay some money,
change my hand set pay some money
all the time pay some money
so please change the name of mtnl
more money telephone nigam limited

sir i m having a ilemon 3g jadoo data card but from the very first day i bought this device i m not getting speed...will anybody check this for god sake...

AKSHAY MANOCHA
ROHINI, DELHI.

sir i m having ilemon 3g jadoo, but from the very first day i m facing the problem with THIS DEVICE ILEMON 3G JADOO .AISA JADOO HO GAYA JAANE SPEED KAHAN GAYI... PLEASE HELP ME OUT TO OVERCOME FROM THIS JADOO & TO GET SPEED.
AKSHAY MANOCHA

Slow speed
I bought a data card for 3G jadoo services of MTNL. This data card is provided by Ilemon in association with MTNL. They are advertising a high speed of a maximum of 7.2 MBPS. On using this I find that the speed is a low of 15 KBPS. Which even slower than the normal internet connections. They seem to be luring their customers by advertising high speed but are unable to provide it. I complained to customer care number provided on data card of Ilemon company. They informed me that MTNL attends to such complaints with in 4 hours.

speed is extremely slow of MTNL 3G data card i am using this worst data card, i wasted my time and money my no [protected]

speed is extremely slow of MTNL 3G data card i am using this worst data card, i wasted my time and money [protected]



RS Card Company
A-15/402, Amrit Vihar,
near Swami vivekanad public School
Burari, Delhi-110084
Tele/fax no[protected]
mobile no-[protected]/[protected]
email- [protected]@yahoo.co.in
www. rscardcompany.com

To
MTNL


very very slow speed (2.kbps some thing) problem.I leave in (exact opposite minto road MTNL exchange) turkman gate, delhi -but your network is poor, not warking properly in my locality / area.

Sir,

On AUG .2011, I PURCHASE USB 7.2 OF Rs.25OO/- cash at the Sanchar Haat, DELHI GATE, New Delhi I RECHARGE OF RS. 4500/- 6 MONTH UNLIMITED PLAN and bought the MTNL 3G Jadoo Data Stick together with 3G Card (IMEI Number and Mobile Number [protected] ). Under the scheme, I was allowed unlimited download for the first 1-months from the date of its' purchase.

Since the date of purchase and until today, I tried to use this Card and the Stick to operate internet. But I regret to say, that except at one occasion (within the 1st eek of its' purchase), this stick and the card never worked. With great difficulty, I am able to connect to the net but the download never starts.

I tried to seek MTNL help through emails, phone calls to 1503 and 1504, and the technical assistance numbers. Each time, my call was disconnected with rapid comments that "who suggested you to buy this product of MTNL, because MTNL is still in the age of developing support for this product".

As the money against purchase of this product is not refundable, will you please help me in resolving this problem of connectivity.

The stick is Teracom make.

Ali Javed,
CONNAUGHT PLACE, New Delhi 110001.
Mobile: [protected]
Dt. 25.09.2011

TO
MTNL

MY NUMBER [protected], USB 7.2 MICROMAX,

mtnl datacard speed is very slow i wasted my time n money also
there is a signal problem also n it takes more time to connect n
company says its speed is upto 3.6mbps bt it gives 10kbps only. page takes more time to open
i am using this worst data card.so please checkd...n increase my speed,

ALI JAVED
CONTACT NO. [protected]

MTNL

SUB: COMPLAINT FOR SLOW SPEED MY USB 7.2 OF MICROMAX & MTNL CONNECTION NO. [protected]
sir
i m having a ilemon 3g jadoo data card but from the very first day i bought this device i m not getting speed...will anybody check this for god sake...

ALI JAVED
CONT. NO. [protected]

mtnl 3g jadoo data card is good for few months for me but nw from a month it is totally giving bad speed alongwith poor signals. They promised to giv a speed upto 3.6mbps but dnt giv this speed atleast once-sachin mittal, seelampur

I bought a data card for 3G jadoo services of MTNL. This data card is provided by sancharhaat mtnl office Nehru place .They are advertising a high speed of a maximum of 7.2 MBPS. On using this I find that the speed is a low of 15 KBPS. Which even slower than the normal internet connections. They seem to be luring their customers by advertising high speed but are unable to provide it. I complained to customer care number provided on data card of Ilemon company. They informed me that MTNL attends to such complaints with in 4 hours. However, in spite of wasting one full day they have not provided any feedback. It is a waste of money and time to subscribe to 3 G service of MTNL. IMEI NUMBER - [protected]

sir I have purchased 3G Jadoo Data card. it take around twenty minute To connect and its speed very slowly please do something to enhance its speed MY data card no [protected]


BHAGWAN SAHAY
PALAM

Mtnl Delhi / Broadband — Broadband connection not working

I am holding a mtnl broadband connection on mtnl no. [protected].
I have logged the complaint on 1504 about the non working of broadband ( complaint no .[protected].
Description of problem :
Voice path of the connection is ok but data path is not OK.
LED status on modem UT-300R2U IS AS BELOW:
POWER LED - ON
LINK LED - OFF
DATA LED - OFF
PC/USB - ON.

I request you to take prompt action on this as early as possible

Arun,

Did they have taken any action till yet or you are facing the same problem today also.

Thanks.

Mtnl Delhi / Broadband — Broadband not working for last 20days

Initially phone and broadband both were not working and phone calls to AM,DE, and SDO were not being attended. Subsequently phone started working but broadband is still not working.It is more than 20 days.Only in last two days SDO has responded by telling that problem will be attended to.But even after the promise two days have gone by without any relief.

this is geniune. they are harrasing their constmer. they are distributing their one bandwidth to 8 different consumers and hence each consumer is getting low bandwidth.

you are dude
it is not k which makesdifference it is B which makes difference
Lolz you are damn
two units are
KBps = kilobytes
Kbps = kilobits

Source
myself


indian-contest.co.cc

MTNL — Broadband Connectivity

The connectivity on my broadband connection is frequently interrupted: am unable to even register a complaint. This is making my work suffer. Please fix.

broad band no.[protected]

always show flickering light of status and Ethernet in modem

internet disconnects frequently

Sir, Same problem with me in Kalkaji area
am so much pissed off by this mtnl
I am planning to change the connection.. am sure this company will soon go off

My name Tahir Ansari, from east delhi Babar pur area.
I am also facing exact problem. Whenever my broadband get affected i need to call every man like Lineman, SDO, any technical person (may be) Mr. Shrivastav. But they don't bothered.

At the connection pole there is no box for making proper connection, and there are 6-7 joint in my broadband wire. But who cares..

Either MTNL need to appoint new generation guys, who can provide technical support and can work rapidly.

mtnl broadband on my telephone no.28535593 is not working for the last 10 days. despite complaints on 1504 nobody cares and more alarming 1504 always in waiting. it is waiting for regular 24 hours.the mtnl service is disgusting and hell.this is one of the reason thats why mtnl is loosing its consumers day by day.

My MTNL Broadband is not working since last one year and there is no responce from any body in MTNL. You try to contact area manager, general manager etc etc and every one responds saying that it will be looked into. Most surprising is that fault booked on computer recorded or at 1504 is noy attended for months or gets cancelled. I don't now how to get something done. If anybody has any idea please help.

i have installed an mtnl triband connection in january this year, just from hearing from my friends about good conectivity and high speed.but to my bad luck this connection only worked for a month or so.since 7-8 odd months i am just paying the bill of 999- unlimited plan but my broadband is not working.
i have complained the same problem enormous times but it fell on deaf ears. now i am planning to cut the connection from my house.i wish one last time if some one could help me!

Dear Sir,

From 3 Days my mtnl broad band is not working. The modem is not showing the connection.Please look in to this matter and solve it as soon as possible.

Dear Sir,
I, Utpal Kumar Das working as Sr Manager in NTPC and residing at 205, Deshbandhu Appartment, Kalkaji, New Delhi wants to bring to your kind notice that my boardband connection is not working for last three months. Mt telephone number is[protected].I am regularly paying my bills every month along with board band connection.
I would request you to kindly attend the same by this week please.
with regards yours faithfully
utpal kumar das

Hello,
This mail is regarding my complaint which i registered for my broadband connection.I am a subscriber of MTNL triband, landline and MTNL Trump also.I am completely dissatisfied, frustrated and fed up of the service provided by the MTNL Delhi staff, for my boradband connection.I am using this broadband connection for last 8 months and landline for last 10+ years. Since i have taken your broadband connection for my house use, as my children are studying in higher standards, it has not been working properly.Then time since i have opted for the broadband that is last 8 months, my net has worked hardly for 2 months, though i have regulary paid my bills on time.
I have regulary registered complaints for my broadband but neva received any satisfactory step from your side. And if received, that was also temprory. And this time i literally fed up off your system.
I registered a complaint on 24th of march that my net isn't working properly and my adsl light isnt getting fixed.It is getting disconnected again and again. Aftr 2 dayz when i dint get any technical response from your side, then i again logged a complaint on 26th of march.But as usual again i dint get any response.Then i decided to visit SDO office of my area which is Near mother dairy mayur vihar phase 2 as i am living in trilokpuri. But after reaching there i was quite shocked because SDO wasnt present there in office working hours and niether he was on leave.He was present but not on the duty. Still i managed to register the same complaint there regarding my problem and they told me that it would be solved out with in one day.But today is 31st of march and still i have not seen any of the MTNL employee, let it be Line man, techincal engineer or anyone to solve out my problem.When i tried to approach these peoples on my own their response was so rude and shocking. They clearly denied that they have not received any of the complaints on my number.So i again called SDO and yet another time he replied that he isnt in his office and he asked me to call him back after 1 hour, which i did but then he picked up the call and disconnected.After that i tried to contact my area manager but he also didn't pick the call as always.So on 31/03/2009 once again i have registered another complaint for the same.This has been a limit and its getting over now. I am writting this mail to get proper and satisfactory action against all of these authorities along with the settlement of my net connection.I have been a very sincere and responsible consumer of yours and expects to get the proper treatment.I believe in MTNL customer care and expects to get justice for my case. I am providing all the details of mine as well as the authorities who behaved in such a childish manner. please have a look and solve the problem as soon as possible.Otherwise being a consumer i have other options to get satisfactory results as well.

Complaint No. 6909
Tel no. 22786685
CA no. [protected]

Area manager- S.P.Singh (mayur vihar phase 1 and trilokpuri)
SDO Trilokpuri region
K.P.Singh ( technical incharge trilokpuri region)
Tiwari and Kanta prasad (line man trilokpuri 21 block)



Regards,

Doodh Nath Singh
[protected], Mob. [protected]
house no.383, block-21
Trilokpuri
New Delhi
110091

sir har month my net not proper work please my net connection+ telephone disconnect .my telephone 22933508. a-39, gali no-6, amar vihar, karawal nagar delhi -110094.mtnl company not beliving company not good respones

Broadband not working, the under mentioned complaints lodged are yet to yield any positive response:

Date Complaint No.

30/04/[protected]

01/05/[protected]

02/05/[protected]

03/05/2009 (VIP[protected]
G L Sharma, Phone No. 25211478

I have given complaint thrugh 1504 arround two weeks before. Somebody came to check the connectivity and gone. Again I had call to Defence Colony area office for the same. But still nobady attend the complaint and or rectify it.

I have again request to do correct my net work connection. Tel No. is 24334084

Dear Sir,

My broadband connection against number[protected] is not working properly with effect from 17th May 2009. Some times network comes & most of the times it goes off. I made complaint several time but no one responded well. Some times they told that the strike is on so can not give complaint number & some time it was told that the server of my are is not working. No proper response was given. Lastly, on 24th May 09 the complaint was lodged vides number 41000141 & they confirm that modem is not working and the same will be replaced with 24 hrs.Whenever we complaint, the standard time of 24 hrs is given but they are not resolving the first complaint which was lodged. The complaints are overlapping without solutions. Today, again complaint number 41100230 has been given but no solution provided till now.

Please intervene & resolve the issue amicably.

I have subscribed to MTNL TriB Combo connection. In May my Broadband connection was out of service for 15 days.During this period i submitted numerous complaints through the IVR complaint service as well as to MTNL cust care employees but to no avail. Calls to the Vasant Vihar SDO(never to be found in office) and JTO were never attended.Finally i had to skip office and visit Vasant Vihar exchange personally. The SDO Vijender Singh was not in office, i met the JTO Virender Singh and put up my complaint. Inspite of his assurance no action was taken and net reamained down.Alas i had no option but to visit the exchange again personally.Again the SDO was not in office(as usual). Again the JTO assured me that net would be rectified in next 12 Hrs.However it took another 48 Hrs for my Broadband service to be fuctional.The entire period exceeded 15 days. Now after a gap of about a week my Broadband is again down for the last five days.Again the same vicious cycle of complaints and customer care reps, all to no avail. I wonder what it will take to finally shake MTNL out of its slumber and deliver results.The only thing they seem to be prompt at is sending your phone bills in time(that too mostly inflated).If somebody from MTNL is reading this than pl get my Broadband rectified ASAP.

vijendra — sattf miss veery bheaviour

i am going to itawa pnb barnch and i say to manger and apply to inter net bankkig and pnb staff veery bad talking mr. jullka and mr.meena my mobil no.[protected][protected]

Dear Sir,
With highest level of disappointment and dissatisfaction with the way consumer complaints are handled in your department.lodging problem.My internet on the number[protected] is not working since last 2 months.I tried to contact your customer care executives at 1500, 10501, 1502, 1503, 1504 and got no response.None of your CCE is availabe anytime.Modem works properly, but when we call them, we are told that the server is down.
Since last to months am paying an amount of Rs. 800, without any services from your side.And this is the last time am doing that.

Otherwise, consumer court is the last option left for me.
Regards,
Santosh Garg
[protected]

i m swati living in rani bagh and my telephone no. is[protected], consumer no. is[protected].

i m using mtnl broadband 599 plan with 256kbps speed. but my net is not working with committed speed and the link with modem is also disconnected several times.i m booking complaints against this problem several times but all in vain. Nobody will come on my home and see this problem/fault only a single time.

Most surprising is that fault booked on computer recorded or at 1504 is not attended for last 2-3 days or gets cancelled.

I don't now how to get something done.

i request to the concerned authorities to plz. look into this matter.

Our telephone no. is 28489852

vijendra — not responding my work

sir your barnch itawa216 kota raj. ................... my internetbaking serives is not workingh and miss. behever barch manger

My Land Line No is 23544342. From last two days my Broad band is not working.
I am trying to log a complain at 1504 since last one hour but not able to do so.
Need an urget solution.

we have complain 4-5 times on your 1504 toll free no. but nothing is solved so far.
Your net is working very very slow. Please look into the matter and solved.

BROADBAND NOT WORKING SINCE 30 DAYS EVENTHOUGH BILL ARE SENDING REGULARLY.
COMPLANIT DOC.6178
PH NO.[protected]

dead line

the landline phone is fully dead there are very annoying loud noises. we cant hear the person who is talking to us on landline. please send a engineer fast as possible.

Had my plan changed last month, Still not getting the upgraded bandwidth

I changed my plan in the beginning of august 2014 to 4 mbps Unlimited, yet after daily reminder and calls, i am getting a max of 1.8mbps.

I have Mobile connection no-[protected]. I want to convert 3G connection pl. send all service connection to my mobile via SMS on urgent basise Thanks Fr-S N DATTA,

UNNECESSARY AMOUNT WOULD BE DEDUCTED FROM THE SUBSCRIBER. RS.100/ (30+30+20+20 ) WOULD BE DEDUCTED FROM MYSELF AND NO SATISFACTORY ACTION WAS TAKEN IN SPITE OF MANY COMPLAINT ON 1503. MY MOBILE NO IS [protected]. PLEASE DO SOMETHING IN THIS REGARD. THANK YOU .

UNNECESSARY AMOUNT IS DEDUCTING BY THE SERVICE PROVIDER AND NO ATTENTION TOWARDS THE COMPLAINT.MY MOBILE NO. IS [protected] AND RS.100/- (30+30+20+20) ARE DEDUCTED WITHOUT MY KNOWLEDGE/PERMISSION. I HAVE COMPLAINT SEVERAL TIME ON 1503. NO SATISFACTORY REPLY IS GIVEN.NOW WHAT SHOULD I DO AND WHERE SHOULD I GO.
PLEASE DO SOMETHING IN THIS REGARD. MY EMAIL ID IS [protected]@gmail.com.

unnecessary amount was deducted from my mobile no [protected] for dating service which i never subscribed for. and 5 rs was deducted from my mobile no every week. please stop this service from my no.kindly look into the matter and do the needful

hello

i would like to draw your kind attention towards my problem. i am a regular user of net and from last few months my MTNL broadband on telephone number[protected] is not working. i have already tried calling on 1504 many times but did'nt get any response.
kindly help me out as soon as possible.

DEAR SIR,
HTE NET CONNCETION HAS BEEN WORKING WITH INTURRUPTIONS AT FREUENT UNEQUAL INTERVALS, AFTER I USED THIS FORUM FOUR DAYS AGO. THE SERVICE INDUSTRY HS TO PROVIDE 24X7 SERVICES, IN CASE OF MAJOR BREAK, THEY SHOULD INTIMATE USER BY WAY OF SMS /LAND LINE NBR WITH EXPECTED TIME OF RESUMPTION OF SERVICES SO USER CAN PLAN THEIR SCHEDULE EFECTIVELY.

PLS BEAR IN MIND THAT : CRITICS ARE ONE MORE WAY TO MAKE HOST TO IMPROVE SERVICES.

RGDS TUHAR PARIKH

I recently got a new landline[protected] with WI-FI connection at my home. The internet stopped working form the very next day. For the past 5 days I have been continuously calling customer care 1504 but in vain. NO ACTION HAS BEEN TAKEN TILL DATE. Every time I am given a new complaint number or given a (false) assurance that the problem will be resolved in next 24hrs. I have even talked to Area Manger but still no action.

kindly help me.

Sir
I would like to draw your kind attention towards my problem. i am a regular user of net and from last few months my MTNL broadband on telephone number[protected] is not working. i have already tried calling on 1504 many times but did'nt get any response.
kindly help me out as soon as possible

Delhi GM(BB) Broadband: Call 1504 Get complaint No. and Docket No.(vide this docket no. complaint is transferred to your exchange) and call :
1) A.P. Singh DE(INTERNET CC) &
AGM(PG)BB Internet Helpdesk, 6th
Floor, Kidwai Bhawan, Janpath, N.Delhi -
Ph 23322622
Fax:23359499
2) Sh. R.A.Gupta 6th floor, Kidwai Bhawan,
N.D Ph 23328823
Fax23737514
3)Your telephone exchange SDO who is responsible for rectifying it.

MTNL Broadband — non working of internet

my internt is not working and made complaint on 18 april 09, but no action was taken to rectify the same. even informed to dgm office on 22 april. kindly rectify the problem immediately.
i have my own experience on call centre 1504- most of them r useless and not able to rectify the problem telephonically. pl train them or recuirt knowledgable executives.

internet not working From last 19 days (01-June-2009 to till date)
hello

i would like to draw your kind attention towards my problem. i am a regular user of net and from last few months my MTNL broadband on telephone number[protected] is using. But it's been very shamefull service provided to us, menas it's not working for last 19 days. i have already tried calling to both 1504 and Area Manager many times but did'nt get any response.
DO work to make satisfy your reputed customers.
Regards:
Manish Sharma

Sir
I would like to draw your kind attention towards my problem. i am a regular user of net and from last few months my MTNL broadband on telephone number - [protected] is not working. i have already tried calling on 1504 many times but did'nt get any response.my complaint no is 3237.
kindly help me out as soon as possible

MTNL Broadband — internet not work

dear sir
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last two months, some time working some time not. but now it is completely not working from last week, i was complaint about it in mtnl office and call centre many times but problem is not solved till now

we are complain 10 days before in 198 for internte problems doct no 3700. but not any action, please my internet problem solved.

dear sir,
Poor Services and no action will take on time
I have an MTNL landline connection 25728531 with Broadband facility. i am fed up with doing again and again connection complaint against my broadband. Every time I received a different complaint number.[protected],3023,[protected]

dear sir
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last three month, some time working some time not. but now it is completely not working from last week, i was complaint about it in mtnl office and call centre many times but problem is not solved till now.

visit this link and send email to your area manager regarding your problem along with the explanation of your past experience.

http://mtnldelhi.in/gm_dgm.htm

i am user of mtnl broadband, my telephone no.[protected] in the name of vimal devi H-97 shakarpur from last 6 month we are facing speed problem now the speed problem is solve but they have given me a new problem of internet disconnection problem for 15 to 20 min internet getting disconnect after that i will connect automaticaly.

plz solve my problem
thankyou


sourav Dhiman
[protected]
[protected]@yahoo.com

Sir, My landline no. is 28345342 with broadband connection. Hardly it works for a week, net is disconnected. I compliant at 28342490 & 28342727 may be fifty or sixty times they say Mr. SUNIL will look into it. When I contacted Mr. Sunil at[protected] either his phone is out of range or he did nt pick it. It is very shameful act by the employee of large P.S.U. It makes the reputation of the company & country in doldrums. Do you know that neither of the private co. or foriegn co. uses your services. Think it.

My landline no is[protected] From the last 20 days my internet is not working i hve complent 10 time.the MTNL service is pathetic line man is not picking my call i hve called him so many time in 1504 i hve complaint 5 times in 197 i hve complint 5 times even at janakpuri of no 25537272 i complaint bt till the date my internet is not working.

do the needful ASAP.

Thanks
Deepak Bhasin
[protected]

sir
i have do complant against MTNL INTERNET.
i am student, sir your mtnl speed very low. whenever i download, your network go away.
sir i coming your buradi officr bat nat raspons me your lian main in coming my officebat nat ok my phon sir please help me.and my bissans virry loss thim your sarvice place halp me my phoin warking 30/10 par manta place halp me


thanks
ram singh
my phone no. 27617876/[protected]

phone not working from 30 days

Dear Sir Our landline phone number[protected] is not working from last one month and there is no response from mtnl. Complaint number 972 dated 29th July 2013 Regards Dayal Singh Phone 22048564

I have the MTNL Broadband service but as the Internet speed is very slow, I are very unsatisfied with the service. Every time I switch it on and off to get a better speed but the speed remain's the same. Moreover when I am working on the net my telephone line always gets disturbed. I don't want to continue the MTNL Broadband service anymore, I kindly request you to kindly disconnect this facility from next month that is June 2014.
Please reply as soon as possible.

Thanking you.

Regards
Nirmalendu Dattagupta
K-2011, T.F
C.R.Park
New Delhi-110019
Tle.[protected]

Sir,
I Harvinder Singh Maini Residence of # 172 A DDA Flats Shivaji Enclave Extn. New Delhi : 110027.
wants to draw your kind attention towards poor service of MTNL. they provided low speed of internet
according to thier plan..
sir i have do complaint of this problm to them several times but they are not responding. sir speed is very low .
sir plz take appropriate action to this problem.


Thanking You
Yours Truely
Harvinder Singh [protected]@yahoo.in
Contact No. [protected](M)
[protected]H)
R/o #172 A DDA Flats Shivaji Enclave Extn. New Delhi 110027

my broadband speed is very low............plz take some action........

Broadband Internet Connection

I am a customer of MTNL broadband Internet I am using 512 kb plan but i have receved very low speed 300kb So plz solve the problem
(Complaint no.[protected]

ANIL SAINI

this is right. also, in piampura, g&ju-block, delhi. people are suffering from low speed of internet that is, around-3 to 4kBps only. please take action on this . unless and until i have to remove my mtnl conection, and have a new one from reliance or any other company.sir i had taken your connection because i think it will be a trusty one, but it is not

internet speed is very slow