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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 23

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K
Kumar Ekhlesh
from New Delhi, Delhi
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Moto E3 Power

Address:New Delhi, Delhi, 110075

Hello sir,

I am Ekhlesh kumar.

I have purchased Moto E3 Power On 25 October with Order ID: OD[protected] it was working fine till 1st of march & it stopped charging.

I took it to Motorola service center Janak puri (Khurana Brothers, Ug-7D, Jaina Tower-1, Near Satyam District Center, Phone number:[protected] on 3rd march.

They informed me that there is issue with the sub...
+2 photos
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Abhishek154
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto X play Still not repaired

Address:Agra, Uttar Pradesh, 282006
Website:Motorola

I have submitted my working handset only for replacing the touch screen. However at the time of submission handset was working even service centre has already checked the same but later on I get to know from service centre motherboard is not working. Now its been 2 months I am regularly following up at service centre and cal centre. As per cal centre part showing in service centre. And As per service centre part is under DOA. I am just become...
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Sherin Pheba Chembakasseril
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G- Battery and software issues

My Moto G 4 that I brought on Jan 2017, is getting too hot. Everyday i have to switch it off for 5-10 minutes to cool it down so as to use it again. If the phone has 50-60 % charge, the phone gets heated up so much even though i never let my phone to charge more than 98% or so.

Also, the phone flickers sometimes, especially when I keep it for charging. Lot of apps opens at the same time even if i don't touch it. Apps gets...
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A
alvis
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone submitted to service center for repairing twice

Address:New Delhi, Delhi, 110086

I have submitted my mobile phone to service center before one month for repairing job sheet ref nos. SRB2X[protected] for some mother board problem next day i resubmitted same phone with other job ref no. SRB2X[protected] with same problem, now one month past and i already requested to Customer support contact with complaint ref no.[protected] and emailed to [protected]@motorola.com about my complaints but still not received my repaired...
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Hunny2912
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost mobile phone

Address:122001

Sir,
I have to request that my motorola mobile g4 plus set,
Having imei no-[protected] & [protected] model no:-ap3734ae7k8 has been lost in chandni chowk metro station.
Please instruct to concerned office for getting that
Mobile set with the help of imei no-[protected] & [protected] model no:-ap3734ae7k8.

Hemant kumar
H. No:-727/18 mohalla sainiyan hisar (Haryana) 125001.br...
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Sunidhi Dalmia
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G4

Address:Kolkata, West Bengal, 700059
Website:www.motorola.in

I visited the nearest motorola service centre for getting my software issues solved. The service was extremely disappointing and dissatisfying. They did not fulfil their commitments and wasted almost 4hours per visit without any results. It is highly recommended that such services should be reconsidered. I have already visited it 4times and still am without the handset. Also, they do not respond over calls. The experience was horrible....
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A
Amby2000
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with volume

Address:Dewas, Madhya Pradesh, 455001

I have just purchased my motog5 plus 4 days back and I have an issue like whenever I plug in earphones rather than moto one it automatically decreases the volume to 0 no matter how many times you try it will continuously keep it decreasing and not only media volume but others too such as notifications etc and one more problem is when I put my phone on vibration mode it automatically enables do not disturb mode please help me with the problem...
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H
harshgokani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About mobile

Address:Rajkot, Gujarat, 360001
Website:MOTOROLA

Dear sir/madam,

i have purchase a moto g4 plus 16gb phone on july 2016 and in just one month of purchase the phone has a problem of automatically switch off 18-20 times a day then i have gone to service centre of motorola at rajkot then i have submitted phone after 2-4 days they return my phone after just 15 days again phone has started same problem again i have visit service centre they hava again badly repair and give...
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Badal Joshi
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto m

Address:Pune, Maharashtra, 411061
Website:www.motorola.in

Dear sir,
As l purchased the motorola moto m (64gb) android phone on dated 5/01/2017
Through flipkart.
After using sometime i came to know that there's a defect on the
Creen, there is a gape between screen attached to the metal body.
First of all i could not recognise the defect, but seeing it carefully it
Looks very odd.

And secondly, finger touch pad sensor is not working properly...
+2 photos
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M
Madhav Gawade
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G5 plus

Address:Pune, Maharashtra, 411014
Website:www.motorola.in

Hi motorola team,

My name is madhav gawade from pune, i am software professional and soon travelling abroad for 6 months. My previous phone developed some problem due to which i purchased moto g5 plus without any second thought. Placed order on flipkart on 30th march 2017 and delivered to me on 1st april. After 12 days of minimal use its screen started flickering to the point to which it was hard to operate mobile apps and...
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yadav durgesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone moto g4 plus

Address:400078
Website:www.motorola.in

Respected sir, here me durgesh yadav i hearby i m complaining you about how i got issue in my moto g4 plus i bought the mobile at 20 august 2016 after a few month i got problem in my mobile the headphone jack was not working properly i visited to near by moto authorised service center b2x which is in thane mumbai i got my problem solved after a few month i got same issue i visited again i take a tocken and filled a form related to mobile...
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R
rishabh4
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone is lying at service centre since 1st April

Address:Saharanpur, Uttar Pradesh, 247001

I purchased Moto G4 Plus from Amazon in the month of October and it was delivered with the Ghost Touch issue after that I visited service center, they updated the software and returned the set back to me. But after updation of software, something very weird happened with the phone after which it automatically restarts several times but was working after several restarts, but on 29th March it got shutdown and was starting with only restarts,...
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Kaushal Kishor Upadhyay
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not given back while handed over to service center through akshita gifts & greetings dealer mobile

Address:Mathura, Uttar Pradesh, 281006
Website:Motorola-mobility-en-in.custhelp.com/app/mcp/service/action/auth

I had purchased moto gxt 1557, imei no_[protected] on 20_06_16from akshita gifts & greetings vikas bazar mathura, it was not in working order in feb 17 resulting i went to akshita gifts and greetings to ask service center. They took phone from me and assured for with in one week but it was not given. They given me a customer information slip where customer name was ramesh sharma they tools me that we send ramesh sharma to agra service...
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Sandy040
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G4 plus - automatic switch-off

Address:500043
Website:Motorola

Hello,

I bought a Moto G4 plus mobile in July last year and I have identified a problem (automatic switch off) in December/ January and from then on I have submitted my phone at authorized service center for 4 time till now and even now they couldn't identify the cause, not resolved the problem yet. They keep on changing motherboards without knowing what the problem is. I have only 2 more months of warranty and I'm pretty...
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Parag A
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

X play sim slot 1 does not attach to 3g and 2g

Address:Pune, Maharashtra, 4aa048
Website:www.motorola.in

On 3rd april 2017, my moto x play handset has shown no nw for 3g and 2g, while it is working fine with 4g data.
This is happening only for sim slot no1. I checked up with moto customer care and they asked me for doing factory reset. This has not helped. Then i was asked to go to service centre. The service centre guys after 3 days told me that the handset motherboard needs to be replaced and it will cost me rs 7500.
This was...
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ifti khan
from Delhi, Delhi
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Poor quality and service

Address:Ahmedabad, Gujarat, 382210
Website:motorola-mobility-en-in.custhelp.com/app/mcp/service-center-locator

Hi,
I brought Moto x force, Which is premium phone of its segment.
I paid Rs 50000 for and within 6-7 months the phone had Mic and speaker volume issue . I went to service center in Ahmedabad, it was under renovation for 2 Months .After 2 months they just cleaned the mic and speaker and again I found the same issue. Now again my mobile is in service center for last 1 month and the service center is replying they have not received...
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Sachin Musale
from Sinnar, Maharashtra
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Service not proper of service center

Address:Pune, Maharashtra, 412206

I buy Moto g4 on 12 Sep 2016, its having problem to screen then i submit the phone to Kavya Enterprises Pune. they change the screen of phone. few days back phone having battery problem so i go to Service Center on Karve Road they said there is no any history shown for this phone & there are some screw missing and some are changed in this phone we are not going to accept this go to the Service center where you repair this phone the i go to...
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Anis Khalifa
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My phone gets out of warranty

Address:Surat, Gujarat, 396445
Website:www.motorola.in

I have bought moto g5 plus from Amazon service on 1st november.
Problems :
1) shadow displaying: after using some time some application and when we close it .It will show that application part as shadow. (common problem in moto g5 plus)
2 )after using for 5 mins phone get overheated suddenly
3) they say it's turbocharging but it's not working my phone take 3 hours to get 100% charge
4) earphone not working...
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Nidhid26
from Udupi, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional behavior at service center and delayed service

Address:Udupi, Karnataka, 576101

My Motorola G4 plus phone's charger stopped working on 26th March 2016.I gave it at Nagashree Service Center on 27th March 2016 which is an authorized service center for Motorola in Udupi, Karnataka. They assured that it will be replaced by the company as it was well within warranty period.Its been 10 days now and from past few days I am enquiring about it.First, they are not providing any relevant information about it as to how many days...
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sandikhot
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Services after sales

Address:Kolhapur, Maharashtra, 416003

Dear Sir,
I'm presently using Motorola G4 mobile set.
I'm facing problem with gost touching for last two months and unable to use the device.
I have approached the authorised services station of Motorola Moblie M/s. Sai Vision Mobilo, Kolhapur Maharastra on March 13, 2017.
Till date I have given it 4 times to the same service outlet and had hardly used for 5 days in last 29 days.
Regret to inform that...
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