Motorola Mobility Complaints & Reviews

Myself shreyans doshi from jaipur...recently I had purchased moto z play...2 days back it started showing different colours and after 2 hours it got blank...neither my phone is damaged or screen broken...I had visited service centre they asked me for 16500 for screen replacement. ...I couldn't do anything..plz suggest something which can be done...my contact number is [protected]...

I purchased moto g4plus through amazon in august '16 since it's troubling i complaint n not times with no positive response always excuses, went to fix the sim slot not working they fix the problem but added two new problems
1. Overheating not getting turbo charging
2. Speaker hissing sound coming up after the repair
They escalated the problem without repair or replacement
Mobile with service since jan on/offbr...

Hi,

I used to work in Motorola during[protected]. I wanted to transfer my PF to my current account some 6-7 years back. My transfer request remained untraceable. I again applied some some 3-4 years back with the same result. Finally I decided to withdraw the same and sent a request through speed post to their Motorola Bagmane Tech Park Bangalore office. To my utter dismay, the post returned back for some reason unknown.br...

I have MOTOg4 mobile, am facing problem of charging, i am located in mumbai,
their all service centers are not helping as my phone is under warranty.
First they never pick the phone, second if they pick they are not interested to talk and cut the call, am trying to contact them since 2 days.

Please never but any moto product as ther never serve you better after selling the product...

I brought Moto E power few month back. The phone is getting heated unsually and charger don't work effectively.

I replaced the charger from service center, yet again it's the same.

It take one whole working days to get your problems rectify and loss of one day wage.

Also, battery drain out rapidly last not even a day.

Please look into the matter.

Looking for replacement...

I bought my phone on october 2015.phone has a complaint on september 2016 and the board has been changed within the warranty period and got my phone back after 28 days.now a week before the phone is complaint again and i took it to the service centre and they said the board has to be changed again.it cost about 10, 000.the thing is its been only 6 month since i have changed the board and i have to change it again.this is not right.i want...

I have purchased moto g4 plus. The charger stopped working within the 6 months of purchase (it was in warranty). I complained about that to the service center (Famous computers, in Bareilly) they first took my defective charge and gave my new charger after 2 months (too late). And my replaced charger is also not working properly after 2 days. I asked him to replace, since he has the only service center here, he always ask to come next day...

Dear Team,
I have purchase MOTO g4 plus in the month of Nov.2016.When we put handsety of plain surface scratches has been made on camera.Due to scratches photo quality of Rare camera is very poor ( Compare to Front camera).When i compare it has been observed that its a production or manufacturing fault.
As per company request i visited service center in Ahmednagar ( M.S) but service center for MOTOROLA is all ready closed and...

I bought moto z style mod from amazon india on 26 Feb 2017, soon after 15 days it started giving problem, as wifi stops working and then device start switching on off regularly. And now after giving device for service to service station on 16th March, they said PCB will be changed, but till today i.e. on Ist April 2017 they said it will take minimum 20days more for the arrangement of the parts.

I request them to tell me why...

I have bought moto g (3rd generation) 09.08.2015. On 1.10.2016, it got blank so i have try to switch off & start it but this haven’t worked. I went to the motorola service station at dehradun, uttarakhand. Service center executive has done something to it and mobile start working. After few days, the same problem happened and went to service center and service center executive kept the mobile phone and said that will check and revert. He...

I bought Moto e3 power from flipkart in the month of october with six month warrenty. MObile is not working and deposited the mobile in authorised service centre at Salem on 32/03/2017. unwanted delay in the service and due to this we face lot of difficulty. now service centre guys told that spares are not available and it may take another two weeks to solve the problem. we are affect lot both mentally and financially- I need compensation...

It's media storage issue .When the media storage enabled time the SD card auto ejecting in a few days .Then we put media storage disabled there is no problem on sdcard . All Moto g turbo marshmallow phone have this issue .People talk in facebook what can we do . So we want to fix it . This is a more money phone . Now we are disappointed .So please give the bug fix update soon....

I have bought moto X2 mobile for 33000 in February 2015 and used approximately for one year. Last year my phone suddenly got blank and not displaying anything, so I took my mobile to jalandhar service center. He said mobile mother board has to be changed and asked for 10 days time since it is under warranty. But after 10 days when I called customer service center they kept on postponing the date and after few days they don't even respond...

Dear motorola team

I am bhupendra singh chauhan i have purchased moto x play mobile from flipcart app on 26.05.2016. My invoice no is (Chn puzhal [protected]) but after some time mobile start creating, problem. On 26.02.2017 my mobile start charging problem and after that i have submit my mobile on 28.02.2017 to moto service center at tilak nagar name is khushi communication address is 5a/1 first floor tilak nagar new...

A brand new phone which got dead in 12 day which got repaired 3 times then to problem is not resolved.After waiting for 60 + days and calling Motorola continuously for last 20 days there is no response from them
Incident:[protected]
I was told over the phone that it is escalated to the highest level but every time i call they have no idea of the case and i have to tell them from beginning.
I want a refund or replacement....

Respected Sir/Ma’am,

I am writing this email in pertaining to a concern which needs to be addressed ASAP. I bought a brand new Moto G4+ which got delivered on 19/03/2017.

Post receiving it when I switched it ON for the first time it took a while to get started.

It heats up frequently and reboots back to back till the time the battery gets down.

It doesn’t turn on for a while...

Hello Moto,
I was a big fan of Moto since myt childhood but according to me, Lenovo is ruining its value.
The Case:-
I have got the issue in October that my phone Moto X Play was getting switched off at the battery levels of 95% - 91%, which resembles that the product was working only on charger plugged almost. I showed it to the authorized Moto Service Center in Janakpuri. Without querying they changed the motherboard...

Unfortunately I had encountered problems with my speaker and have to approach the nearest service center to get it replaced soon. The moment I entered the service center, KPHB Hyderabad, I realized that things are gonna get worst. Below are some of my observations during the brief period of my interaction at service center.
1. Complete disregard to the customer's valuable time.
2. Utter mismanagement with the token and prioritization...

I bought the Moto M in february and highly dissatisfied with its battery backup. It is not even lasting 12 hours after 100% charge when I keep the battery saver on and have uninstalled the applications like twitter, Linkedin because of battery problem.I am mostly keeping data off and switch it on only when I have to check watsapp, gmail and Facebook . How do u expect this phone to work as a smart phone with so many applications necessary...

I have a strict complain about the accessories supplied late to the customer. Why the customer should wait for its charger for 10 to 15 days? People having their warranty period on going and still they have to wait for 10 to 15 days why so? If some person have a problem with his charger and the service centre tells him to wait for 10 to 15 days then what should the person do for rest of the days without his charger? Atleast a needy thing...