Ortel Communications Complaints & Reviews

from my raipur( chhattisgarh ) office MR. kamal([protected]) took money rs. 305 and got a form filled up for an internet connection on 21st december 2009. He went to my house at the site and told me that the connectivity is present there and he will activate it within 50 hours. But till date the connection has not been activated. AFter too many calls now they are saying that connectivity is not present there and it will take months to get...

I am from Berhmapur
I am having an Ortel Internet Broadband Connection with Ortel Economy Plus Scheme.
I used to download at a speed of 64kB/s(maximum).
Since last week I have not been getting that speed instead I get 42kB/s(maximum).
I informed the Ortel Communications Berhampur.
They say that there has been some kind of maintenance work is been going on.
But I need to know correctly when am I going...

When we pay bill (when they came to home for receive) they are not giving receipt. If we demand for it they told go and pay the bill in office. Which is not possible in every month to go and pay payment. and also there is no online payment system....

Sir,
I use ORTEL broadband internet in Bhubaneswar, Orissa. For 2 months i have been suffering because of VERY SLOW DOWNLOAD speed. My Plan is "ORTEL ECONOMY PLUS", as per my plan i will get free download from 12am - 7am @ 512Kbps, but for 2 months i am not getting proper service at free time as per the download speed is 10-15 KB/s. But in the other time than free period the bandwidth is good @ 512Kbps.

I have...

I paid money Rs.1300/- on 06/09/2009 for Ortel Broadband service and the agent promised me that the connection will be activated within 24 hours but even after 14days it is not activated yet. Their customer care people are not giving proper reply and the agent is also not responding properly. Kindly redress the problem. In the mean time I took an alternate connection.
Name of the Company: Ortel Communications Ltd
Customer Care...

Our Consumer no. is 282167 for Ortel Broadband User. Our broadband connectivity was autocapped as per Ortel custmer care executive on 18.08.2009 as we had exhausted our download limit of 2.5GB. We made a payment of Rs.250/- for additional 300MB @ Rs.0.75 per MB vide receit no. 12756 on 25.08.09 at 10:40 a.m. Ortel activated the connection at 06:20 p.m. after several complaints. On 26.08.09 the connection got autocapped at 10:15 a.m. After...

Sir,
I am a customer/consumer of this company Ortel Communications Ltd. and I have the following complaints, which there after repeatedly bringing them to notice, they take no action and repeat the same things again and again.

1. They claim of Broadband, but speed hardly reach 60 kbps.
2. During the free download time in the Scheme - Home Economy Plus, from 1 AM to 7 AM, they further lower the bandwidth and...

Dear Sir,
I Chiranjeet banerjee is an active customer (customer no. 467778) of Ortel broadband connection provided by Ortel communication system bhubaneswar. I have been a customer of Ortel economy plan since January of this year. According to the plan i was supposed to get 12am-7pm free download limits other than 2.5 GB downloads around a single month time.Though in the initial stage i got my usual download speed but after a month...

Pathetic broadband service by Ortel Communications, Orissa (Be ware of this institution) – By Birupakhya

Hi All,

I am a victim of false promise and pathetic service provision of Ortel Communications, Orissa. Initially I was informed that with monthly rental of Rs. 500/- (inclusive of taxes) I’ld be getting broadband connection (1.25 GB download limit & unlimited upload limit with additional...

I am a broadband customer of ORTEL, orissa.My internet plan is ortel Economy.Speed up to 512kbps(0.5 mbps), But i am receiving speed about 0.34 mbps half of the month....

Dear All,

I would like to take this opportunity to draw the attention of all those people who are interested or are looking to take a new Broadband Connection.

I had taken an Ortel Broadband Connection on the 28th of April’09 and since then until last night I have faced numerous number of connectivity issues with the same. I have atleast called them atleast 50 odd times from the day I got connected. This...

I opted for the cable connection with the set top Box under the scheme of the exchange with the other Box. I paid the ine year subscription also in advance as per the scheme. i was assured that with this shall be able to view the additional cahnnel than the normal channels being viewed with the present cable comnnection. after the the same was connected and for last 3 month I realised that the channels are being black out frequently and also...

I am having home economy plan which promises to give 256 Kbps speed but i never get half of the rated speed.Repeated complaing too have not restored the problem.The average speed is between 30-50 Kbps which i think not a broadband speed.Also net goes disconnected most of the time....

I had taken an ortel internet connection at Bhubaneshwar, Orissa. Their service is too bad!. I am paying Rs 583/- every month towards internet charges, but the internet service is available only on a few days ( Fullmoon day or new moon day). Inspite of regular complaints also the situation remains un changed.

Their customer service personell just ask my membership no ( 351148 ) and assure that the service will be restored...

Customer id-235110
Smarjit Debata
53, Goutam Nagar
Bhubaneswar-14
Scheme Using:Home Economy Plus
Since 5th of November 2008, I was not having my tv as well as broadband connection. I lodged my complaint in the customer care and waited for couple of days I saw no progress. Then, I kept calling the customer care[protected] for 5 days, twice or thrice per day. After a lot of struggle I got back the connection...

I am facing a lot of problem, as my net connection is regularly disconnected in every alternate day. And inspite of my several complaints, no body is paying attention to regularise it. Last time I lodged a complaint on dated 11.10.08 at 8 p.m, but till date it is yet to be connected, inspite of my 10 to 12 requests per day. for your kind information, basing on my sincere requirements, I converted my "Home Smart PLus" scheme, to...

From:
Aakanksha Nimje
Customer ID : 00142423
6, BSNL Colony,
Near RCM, Behind Kalinga Hospital,
Jaidev Vihar Telephone Exchange
Bhubaneswar

I would like to bring to your kind attention that I had not been receiving TV signals since 24th August 2007. The complaint was reported to your office on 25th August 2007. Kindly refer Complaint no: C 379046 dated 25th Aug 2007. Later, on...

It is to be brought to notice that the internat service is interupped frequently and the customer care centre does not respond even after a long stretch of phone calls and the internet service almost goes out after 2 days of availability....

Dear Sir/Madam,

I have applied for Ortel Internet on 14.01.2008 with full payment to their sales executive Mr. Bhimasen Swain. Next day they have installed modem at my residence at 5pm & commited that internet will be activated after 11pm. But till 30.01.2008 I am not able to access internet. After several tele follow up with their customer care & engineers I am able access internet on 30th Jan 2008. But the net speed...

i want to detail information about brod-band...