OYO Rooms Complaints & Reviews

I asked to use items to clean my room and employees field to assist my request...

I was sent this email saying that I would get a refund on my room and that did not when I called they said no refund which is deceptive trade in the United States I reported them to the United States Federal trade commission do not stay at this hotel if you do do not pay in advance they will steal your money these are thieves...

Dear Oyo.
My name is Updesh Singh, I booked the hotel "Oyo- 40061, Hotel King's Palace" in Agra city on[protected] by Oyo Application . Whose booking ID was - IZTW8519. But when I reached the hotel at 08PM on[protected], the hotel manager tells me that his hotel does not accept Oyo's Paid Booking, which caused me a lot of problems. I immediately called the Oyo Officer, the Oyo officer heard my problem and told me, you can cancel the...

Dear Team,

Due to some personal tragedy with my relative i am not able to check in at Hotel Mrunal partnered with OYO Rooms at Aurangabad. As a customer service point of view kindly provide approval for reversal of amount booked through goibibo. Booking ID-HTL6VB9SBG, Name-Jaydeep Mohta. I contactes Goibibo team for refund they asked me if Oyo provide approval for the same they will ittitate the refund. I request you to kindly...

Hi, I made a booking at oyo in OYO 14971 C D Guest House, Patiala, with the booking ID JYGS0276. On 10 Oct 2020 around 11pm. I was traveling from Chandigarh to Patiala so I made a booking early, but when I got there the hotel was not easily accessible the road was so narrow that I had to park my car about 400 metres away. And when I saw the hotel it was so cheap and seemed unsafe and I immediately called oyo and they assured me if I cancel...

Thats OYO policy that u showed other hotel rooms and take booking ??

Booking id TRBS 3987

Now issue is that in OYO app i have booked deluxe room by watching hotel room pic but actually when they showed me real room there is no deluxe room available also as per hotel staff they told me we already told oyo to change hotel room pic cause that was not of our hotel rooms .

In oyo app some different...

I did a booking on 31 st dec to 1 jan . But when I reached my destination the hotel staff informed that they don't hv any tie up with Oyo now . Now it's been 10 months they haven't replied to my refunding....

I stayed at oyo in casper wyoming on 9/12. One night no mess but my deposit $50 deposit was never refunded....

I have booked a oyo room on 3rd of October and in oyo booking time only prepaid booking was available so i have done payment of ₹599 then on reaching to hotel they said they don't allow prepaid booking as they have issues with oyo company. So we have paid in hotel offline no through oyo and paid ₹500 the bill copy will be added. Since that day onwards i am calling oyo costumer care and every day i tell them about the issue they say technical...

Hello,
This is Baljeet here I booked a hotel room today my amount is deducted via upi but there is no booking id I got after booking and if I am trying to contact need help section they are asking for Booking I'd and when I called oyo customer support they just hanged my call after listening my issue, I don't know why they are behaving this way.
Their services are getting downgraded day by day, they just investing in advertisement...

I am a Retired U.S. Army soldier served my country for 25 years. I made a reservation on line for a room for dates Aug 17-29 at the OYO hotel in Bossier City La. and was charged $130.46. When i arrived i was told all the rooms are booked and i will have to contact OYO for my refund. I contacted OYO and was eventually sent a text to my phone with a web site to claim my refund. Well when i clicked on it it reads The link is now deactivated....

My booking detail is here-
Hotel name: OYO 29411 Hotel Vanshika
Check-in: 02 Oct, 12:00 PM onwards
Check-out: 03 Oct till 11:00 AM
No. of rooms: 1 Classic (2X) Room
Number of guests: 2 guests
Address: Hotel Vanshika, Near canra bank sadar bajar fatehabad road, Agra

Map: https://bit.ly/3c1Grkr
Reception: [protected]
I booked this property at 2 pm on 2 october and allready...

On 2 October by around 8 pm I have contacted constomer care to book a room at OYO 7917 hotel sunbeam by mentioning that we will be check-in in by midnight around 2 am on 3rd October. The customer care executive has acknowledged the same and he provided the link for the payment and I got a confirmation message by 8:40 pm after paying the pending payment.

once we tried to call the hotel reception they were declined that no late...

Dear OYO team,

My name is vikram i am working in cars24 company, I was book a hotel in Oyo on 1/10/20 at OYO 48522 gupta residency. I visited at hotel, the receptionist was sleeping on sofa and no other staff was there, and i asked multiple time, but not replied, Because he is drunk and unconscious, after 10 min, i asked i have booked a room and i want to pay online payment and he replied i am not accepting any online payment...

Hi Team,

I had booked a room for 3-4oct but somehow thanks to oyo app it got booked for 1-2 oct,
I called multiple times in modification department but didn't get any response called in booking department, please refer to the recordings, I called for 6-7 times, got a wrong commitment for transferring calls or talking to senior but got a pathetic response and hangups on my face without my concern.
I had paid...

Me and my wife visited to Neemrana and booked oyo room, I was told at the hotel that there was no wifi, my wife lost her wallet and could not present a hard copy at the moment but she had the soft copy. I arranged her stay somewhere else.
I needed wifi for my work and I tried calling oyo regarding the unavailability but they did not answer. I was told by the hotel to cancel and now I'm not getting my refund.
Please help me...

My booking id is jmwd9534,
Cdeu6410 & dvar3269 & booking was provided by my company from 17/09/2020 to 29/09/2020. I arrived at oyo hotel king palace, sector 80, mohali on 17/09/2020, at that i didn't took breakfast. On second day the hotel guy told me that your breakfast is complimentary, thus i started to take bearkfast. On 25th they told me, your breakfast is removed by oyo as your company didn't pay to oyo and now you have to...

Dear sir/mam,
Sir, today i had a booking in oyo rooms, which had to be canceled due to my meeting, so please refund my amount which i pay online. I had pay an amount of ₹ 902 and sir, i call your executive desk at least 10 times. But i did not get any response. My call was repeatedly disconnected by your executive. Sir, i am regular customer of oyo i visit oyo regulars. Sir, please have my problem solved so that i am making your...

Mai atul singh mo. [protected] maine 20/09/2020 ko 29861 mayur motel barabanki me room book kiya 21/09/2020 ko mere pass call aayi ki atul singh aap ki booking aaj ki hai kis time aaye ge aur aap ki booking id dnqi8754 hai agar aap upi se pyement karte hai to 40% off mile ga maine uski di gai upi me pyement kar diya aur ab hotel aaya to ye bool rahe ki pyement hua hi nhi ye sab fraud hai i hate oyo...

I kamlesh kumar kabir booking id - pga0954 checked in hotel oyo 45854 the villa at 8:30 pm on 19/09/2020. The manager were very rude upon my arrival and no hotel staff were wearing any mask as well as no sanitization was being maintained in the hotel. While booking the hotel it clearly said that the hotel was sanitized stay. When i entered the room the tv was not working, and the staff was also no cooperative towards me. This was my worst...