OYO Rooms Complaints & Reviews

Hi,

I am staying in oyo flagship 23252.
Booking id WZTI9075.
Booking number [protected]

We have experienced a very unsatisfactory stay at this Oyo.
Firstly we had a good look at the menu when we saw South Indian wasn't there,
we went ahead and ordered it online.
When the food arrived the front desk did not allow.
He said that we will be charged extra for the food....

Dear Team OYO,
Kind Attention Mr. Ritesh Agrawal,

This is to bring in your kind notice that I have booked a hotel in Indore with booking ID DPRZ6391 for 3-5 Nov.2020.

I already told to customer care executive to find an unmarried couple entry hotel and OYO suggest me Hotel S Grande. OYO also promised me to give early check-in facility complimentary. While payment customer care executive force me make...

Hi,
Booking Details (ID: JVAE4975),
Paid Amount using UPI deducted, but payment unsuccessful..

Need refund

Dr Prudhvi...

Hi Team,

On my previous booking made on 18th October, payment was made through UPI. Amount deducted but payment unsuccessful in app.

I had raised the same concern to the customer executive immediately and was promised that they will initiate and process the refund, but till date i didn't hear back from anyone either through message, mail or call also there was no amount credited to my account.

Booking...

I have booked a hotel. Checked in, payed full payment for 12 days. I didn't liked the hotel so I did a early checkout on same day. I was obliged a refund of Rs.6991/-, which after many calls to customer support I was assured will be refunded to me in 7-14 days and they will also mail me the link to fill out form where I can enter my account details so that amount can be refunded. No one has mailed me anytime since then. I have called for...

Hi Team,

On my previous booking made in September, Dual payment was made.
Payment was made through card as well as OYO app as the hotel mentioned to us that the system was reflecting the same.
I had raised the same concern to the customer executive immediately and was promised that they will initiate and process the refund, but till date i didn't hear back from anyone either through message, mail or call also...

I have booked hotel in oyo
Booking time it shows rent of 645 ruppes so i have booked
But after 10 min check in time it shows 277 pending
That's why i cancelled my booking
Now they refused to refund...

This is with regard to my booking No. RGZQ5198, for stay in Cooch Behar from 2nd Nov to 4th Nov '2020 at Capital O 68511 Hotel Stay In.

On reaching the hotel on 2nd November 2020 morning, I was informed by the manager that my booking is showing in his tab, but he cannot provide me the room at that tariff. He asked me to pay around Rs. 300/day extra if I wanted to check-in else, I was asked to cancel my booking.
Even...

I did my payment yesterday which includes wizard membership fee too but still I didn't got it and today I got the message that my booking has been cancelled!!...

I booked a room for me and 2 of my fiends on 7th November 2020 at Moidu's hotel palarivattam, Kochi. I made online payment of Rs. 1228 for an overnight stay. OYO also made a confirmation call regarding my check-in. When I reached the place I was known that the hotel I booked is a quarantine centre and they denied access to the room. I found no helpline number to directly contact the service provider, also the help chat they put in is worthless.br...

I made a booking today. Oyo started giving an option due to Covid to pay some online and rest you can pay at hotel. I did that today. The money was taken from my bank. I can send a screenshot if you want of my bank statement. I cancelled the booking within 15 minutes. Rs 168 was taken payment successful booking confirmed but after cancellation I did not get the money back. When I started an online chat, they said refund cannot be given. I...

Yesterday I booked a room with booking id-IKSR5416 at landmark -3 hotel Nehru nagar but because of dates issues I immediately cancelled my booking. Now I want my refund. Please kindly solve my problem...

Booking ID-SZVN4715, Ref. No.[protected] dt-17/10/20. Booking was unprocessed and canceled on same-day. Complaints made to the customer care with complain ID - [protected] for amount of Rs. 2631/- refund not received yet....

We have checked in hotel on 4th Nov 2020. As we have done the booking through the oyo application as we have done the payment 1238rs through oyo app still app was reflecting payment not done and amount was debited by account and we spoke to the hotel konark in Mumbai he told it will reflect in ur account but u have do the payment so we did the payment through debit card 1238rs and now oyo app is showing amount is done and it's til now reflected...

I m going to the oyo rooms in Collection O 41916 mansarovar. I m cancelling my booking bcz there is some issues ...my refund money is not providing me back...so plzz refund it...

Hi Team,

Wish of the day!

I hope you are staying safe and healthy through these unusual times!

I thank you for providing such a great service by OYO across India.

I am always feeling good while using your services.

I beg to inform you that I have been booked a hotel room through OYO rooms on 03.11.2020 @ 04:43 PM and made payment of Rs.862 through Paytm, and then...

One Line summary: DO NOT STAY IN THIS HOTEL!!
I stayed in the OYO 49032 Shivam Guest House Sarnath, from 16TH September to 19th September. My experience was horrible. First of all, one major mistake or wrong/illegal strategy of OYO is that they show misleading photos of hotels, which are not actual. People many times get into this trap and book hotels. This is one of the major drawbacks of online hotel booking. Also, kindly never pay...

Booking Id is - YCVL3618
I made booking for 2 guest, During payment, I minimize the App for sometime and reopened it after few mins. I directly selected payment mode and paid the amount. In this period, App got auto refresh and no. of guests changed from 2 to 1. Hotel staff denied to allocate room to 2 guests and was demanding high amount.

I tried contacted to Oyo Customer care many times to get help as it was so late...

Hello, I am Gautam Bhadu Baisane I had booked the hotel on 1st October but that hotel left a lot of mine but I didn't get it so I lodged a complaint but I haven't received its money yet please get me my money as soon as possible, it's a humble request Note the hotel booking id is UIWD8953...

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