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OYO Rooms Complaints & Reviews

3.7
Last updated Apr 6, 2024
Complaints 6583
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OYO Rooms Head Office Address

325, Spaze I Park, Tower B, Sohna Road, Gurgaon
NA
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122002

OYO Rooms reviews & complaints page 141

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The minute i booked oyo rooms, got a call from cc. And he confirmed all my details as given then send whatsapp notifications along with upi id. I made a payment but when i reached hotel... Its not confirmed. My question is how these frauds got my details of booking immediately. I have all proofs with me. Booking id:mdtg2068...
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punith jack
from Bengaluru, Karnataka
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Oyo Rooms oyo confirmed booking but hotel denied

Hi team

Please refund my money hotel guys denied to let me in. Hotel is not part of oyo

Below is my booking details and in attachment...
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Address:9th Floor, Spaze Palazo, Sector 69, Gurugram Gurugram - 122001

I tried to book a room at hotel "oyo 69526 smart inn" in safdarjung enclave, delhi through oyo app on 14.08.2020 at 12:30 am.
Upon choosing the pay now option, the payment section allowed a variety of payment option. I chose upi payment system and through my upi id "dipjyotimitra. [protected]@oksbi, i paid the requested amount to oyo.
In my device, the amount was shown to be deducted.
Yet the oyo app showed that the booking...
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Sahnike90
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About your service and room

Address:Complain Regarding OYO 65561 cloud recidancy New Delhi

Here i m writing this mail in regarding to my complaint against oyo65561 clouds recidency.
As i have talk to ur costumer care executive that as i done my booking in oyo 65561 cloud recidency the room was so dirty and unhigenic and when i tell them to clean it they answered me very rudely
After that they said me to upgrade my room so i did it and pay 500rs extra then they a lot me another room that room was exact same and it...
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brucefrancis87
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Fraud

Address:Oyo rooms Corporate office, Gurgaon Delhi NCR - Gocityguides

I Had Booked Two Hotels on the 10th of August 2020 for One days that's. Check in on the 10th and Check out 11th but both the Hotels I Didn't make Check in. Because the first one which is Hotel park palace in masjid bhandar booking ID: FMTL1394 had Parking and traffic issues and The other Hotel is Hotel Gulf Towhouse worli booking ID:WDJM0125 Which straight away Denied to check in and when I said I payed Already they were saying it's your...
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I want to delete my oyo rooms booking history, if not possible delete my oyo account.

Registered mail id:- akanshu. [protected]@gmail.com
Registered contact no.:- [protected]...
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Imsrj_07
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against service.

Address:H. No. 1071 Anna nagar BHEL area Govindpura Bhopal.

At dated 11 aug 2020 i have booked a hotel from oyo named capital o 1547 hotel the oasis but the room was very dirty and washroom's water was smelling outrageous bad so i called the room service to oversee the issue but instead of resolving it the receptionist (A young girl) adviced me not to book a room by oyo app and i should come directly to the hotel if i don't want such problems hense my problem was not solved i had to bear with it.br...
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Sallie Griffin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Reservation

Address:1701 Ellis Dr, Valdosta GA
Website:Booking.com for oyo hotel

I prepaid and booked online. I’m currently between places so i’m homeless as of right now. I booked a room for nights and when i go to check in and verify my booking details that i have already paid for and have the confirmation for. Yet when i get here the room isn’t available and i am told that i was booked without my permission for a different room! I paid extra money for a smoking room which i did not get....
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F
farhazw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jvgh8159 booking id.

Address:Malad east

Booked a room at hotel azalea jvgh8159 booking id, from oyo app and paid online. When i reach the location hotel gave the room to someone else, and as they payment was less in app, they started blaming oyo on accepting. Rooms were different damaged with no a/c not even soap in washroom, they kept us waiting for half n hour in lobby, staff was rude. While i complain to oyo they said it will not happen again.

There were no safety...
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Abhijith Jayakumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didnt receive refund and denied check in

Address:[email protected]

I made a booking trough oyo on the dates 27/07/020 - 28/07/2020 in oyo 15554 hotel al saj
2 days before the check in date i called up oyo and asked my if my bookioid confirmed and will there be any issues during the check in dur to corona.
The representative told me there wont be any sort of problem for the check in.
I called them once agin a day before and got the confirmation from oyo again.
So believing them...
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Saksham Dixit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't Received Refund

Address:Oyo Jabalpur
Website:www.google.com/url?sa=t&source=web&rct=j&url=www.oyorooms.com/&ved=2ahUKEwiP

I booked Oyo in Jabalpur on 22 july for 28 and 29 check in and check out but due to some issue i cancelled it on 23 july but till now i haven't received any refund 2 time i have called oyo helpline number they just say that you will receive a call from our team but no call till now.
Will you give back my refund or not just clearly say this cause it's too much now.

Booking id - ESXQ5391...
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Uttam1245
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want claim my refund

Address:Ghaziabad

Name - uttam kumar
Email id - [protected]@gmail.com
Mobile no - [protected]
Booking id - juxe5423

Oyo 11050 diamond next

Dear sir ji, i had made a booking on july 25, 2020, which were 2 hotels, i had to pay for the hotel cross 24, but that purchase was made by mistake online payment of other hotels.
But i canceled it at the same time and stayed at hotel cross 24

Please...
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ashok sheokand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating complaint against oyo room

Address:District Center Janak puri

Oyo — cheating complaint against oyo rooms
I make a booking from oyo app in hotel oyo flagship 17335 uttam nagar and my booking id : xnqt4897 but when we reach in that location there was no hotel then we call to oyo executive they said make another booking from another hotel we will refund this amount but still no refund i'm calling again & again from 13th/dec/2019 but still no refund please solve this i have so many mail from oyo...
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Nita Smith
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bedbugs and blood on our sheets

Address:12701 north freeway

We checked in the hotel on 09/03020 at one in the evening and didn't come to the room until four that evening upon getting settled in the room i noticed blood on the sheets the manager changed the sheets we went to sleep about nine that night we got woken up about seven to bedbugs biting us told the manager also brought bloody sheets down to him i asked is there anything he could do for us and he said company don't do refunds my back and...
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Address:INDIA

Booking (Jafb8379) escalated???

On the evening of december 22, 2019 i paid for a night's stay at a oyo motel in florida, usa. The room i was given was so disgusting that i immediately returned the room key to motel manager. He told me that my credit card money was already in india and that it would take a week or two to put my money back on my credit card. - that never happened!

Ever since then... Now 8 months...
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Shradha Somvanshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking scam

The oyo customer care executive booked a room for me telling that there's discount but when i reached the property. The booking was cancelled by him only.. Without any information. And my money is stucked now.. There's no proper customer support from oyo....
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Abhi20nav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for Refund

Website:www.oyorooms.com

I booked Hotel Blueberry - OYO 16803 in Bangalore for 15 days from 9 July, 2020 to 24 July, 2020 for 2 people (me and my mother). This booking was done by OYO executive on my behalf, her name is Afroze Sultana . Her contact number - [protected]. She ensured that she will manage my booking and will be there throughout the process including check-in, check-out, payment, refund or for any assistance.

The total amount for 15 day...
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Ssing11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need refund for bad services

Dear sir,

I am surendra singh, have booked the property del2089 in rajouri and i have been staying there since july 15th. The booking id # 118769. I have booked a private ac room with single sharing only, however i would want you people to know that the day when i checked-in, i had to stay without electricity for almost 2 hours as there was no electricity. I got to know that it was on prepaid electricity from your property...
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Vishnu Raj T
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Refund not received after 20 days

I have cancelled the booking for 5 days in oyo townhouse 040 global village, refund of 5000 rs not yet received even after 18 days, my booking id fpxg4052, already complained and i was assured it will take 7-14 days but now it has been 18 days since cancellation.? Why isit not refunded yet? What kind of joke is this....
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Dtownsend07
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denied service - red flagged

I want to make a complaint about your hotel in new castle, in. I booked 2 rooms and when i went there to check in they told me my name was red flagged because one of my rooms was suppose to smell like weed. I personally don't smoke that stuff, plus when the lady checked my room she didn't say anything and i got my deposit back. The 2 occupants in the room next to me was where they were smoking the weed. It was the housekeeper and the guy...
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