OYO Rooms Complaints & Reviews

I had booked a room for my guests at oyo townhouse 011 esplanade, kolkata vide booking id no. Roiw9380 for 2 night stay (Check in 3/7/18 and check-out5/7/18)

I was charged ₹9238 i. E. ₹4619 per day.

On arrival a small room was provided. The bed sheet, towels and pillow covers were unwashed and smelly. The toilet was also filthy and smelly.

On complaint my guests were promised that they will...

Hi,

Its proved that oyo is fraud company. Your parner corporate in took early check in price price of 200 along with gst @12 %. But not upadated in the oyo system.

N dispite of regulat complaint and follow-up.

Its not updated in system.

I want gst invoice with all details of corporate in bill. But oyo people only passing my time and unable to help me.

Shuld i file...

I had booked a Hotel Room today at 11:00 AM on today's date by mistake.

I called the customer care to cancel the booking immediately as I couldn't do it from my end as I had given my friend's number under whose name the booking was done.

Customer care representative was not helpful and said I would be getting another call within the next few minutes which never happened.

Booking ID:LNAR6208...

I book my tour package for kerala 6 night 7 days id no. Pkg-juxc9327 for destination: 3n kovalam | 1n alleppey houseboat | 1n thekkady | 1n munnar |no of persons: 04 adults + 03 childs (8, 10, 10) no of rooms: 02 dbl + 02 extra bed / mattress date of travel: 21 may 2018. But in kovalm hotel hill & sea view resorts given me only 2 double bed small room in very poor condition & also not given us extra bed in first night stay also his managing...

Hello I am Mayank Sharma, On 25.05.2018 two representatives of Oyo visit my shop, they insisted me to listen their offer from Oyo & Hotel Shiraz Regency(Hoshiarpur, Punjab). They told me about the offer and i like it. The offer costs 2000 rupees, i called Hotel Shiraz Regency to confirm their loyalty and Hotel manager said, " Yes, those guys are doing our marketing". I gave 2000 Rs to them and they give me coupons and one card of oyo hospitality...

I sonjukta ghosh booked a oyo room (Oyo 10040 newtown, date-30/6/2018). When i reached they denind for check in (Time - 10.30 pm.) they told there is no online booking only direct booking and they closed their gate in front of my face. This harasement is tooo much. I want a solution for this type of my harasment. If i am not satisfied to your service i am directly complain to the conaumers forum with full prove....

My refund has not been issued since 1 month as the hotel manager has promised me. When we left the oyo rooms the manager has refused to refund and said that i have put the mail to the oyo and they will refund you because you have done bookings from oyo.

1 - the rooms are smelling badly
2 - i have put all the languages in my rooms the workers denied because i had come early in the morning and lift was also not working...

Dear oyo,

I have made the booking yesterday and went to your oyo property and made the full payment from my credit card

But instead of recieving the confirmation email from your side i have received the cancellation booking email.

How come its possible.

I have to reimburse this cost from my company and they accused me for cheating.

I need a refund of this payment...

Dear team,

With huge disappointment i am having to write to you as you guys truly managed to # up my wedding ceremony. It was my worst mistake ever to trust oyo to get the job done. But i should've known better.

I booked your oyo galaxy banquet hall for the 17th of june 2018 as the venue for my wedding. The manager there mr. Mukesh roy made huge promises during the booking and kept sweet talking me till the...

Hello sir I refers 5 friends to Oyo with in one two days for that there is an offer in Oyo that 500 discount on stay anywhere in India...

When I call to customercare and guests manager they are saying its not applicable on booking ...
What the manupulaters in Oyo ...please help me
Now I want to avail that offer

Booking I'd: MQCF7530
[protected]....

I am Jitender Kumar from Faridabad. Early this month on 16th & 17th June, we were in Manali, stayed in Hotel Hillside Valley Naggar Road. Advance payment of Rs.15000/- was made. When we checked in the hotel, the following deficiency in room services was noticed.

1. No water in bathrooms.
2. Rude and unprofessional behavior by the staff.
3. 04 Rooms were booked but instead we were given only 03 rooms causing...

Booked ac room and non ac room provided
This is 3rd complaint regarding oyo fraud

I've booked 02 room and only 01 room provided to my guest oyo is fraud

Check in 28 june
Check out: 29 june

Oyo 13414 hotel ambrosia

Called to oyo customer care but no body is helping,

I am writing this issue on 28 june 10:44 pm at the same time when my guest is facing problembr...

I had booked oyo 13323 at mussoorie for my two day stay there which was automatically updated to oyo 14467 by the oyo team. I received a text message from them regarding the same at 11:24 am i. E. 36 minutes prior to my check-in time. Even the contact number of the oyo captain was not provided anywhere. We had to waste almost 2.5 hrs to reach the new place. On reaching there, we were welcomed by unhygienic and uncleaned rooms which were dirty...

Booking id

Ixvq5713
The above mentioned is my booking id, after check in i have changed about 3 rooms it was all mess that happened in the oyo room, there was no air condition, no fan, even i face problem in getting a glass of water, the tv is not functioning properly.. I don't understand the value of your customers, i tried calling the oyo customer care after sharing the problems there shows such a negligence or the...

I tried to check into an oyo hotel on friday and was denied check in because i am a foreigner. Apparently there are lots of oyo hotels that don't accept foreigners. I paid for the room online via a travel website, which didn't have a disclaimer. Oyo customer service placed me in another hotel nearby, the royal crown. I did not choose this hotel. Then they told me that i would have to pay 1700 rupees more, even though this wasn't my fault....

I booked a room in Salt Lake Transit house on 23/6/18 for one day one room through net banking vide booking I'd JEZK9045 at 13:59 Rs. 949.00 INB reference no for Oraval Stay's pvt Ltd IGADULGOBI a successfull txn. When I reached at Tnst Hus then manager told me "your payment is not received by us"So we are unable to allot you room. I traveled 04hours journey and my small children outside the shade, then I paid claim amount to manager by cash...

I recently booked through booking id rknt9835 @ oyo 6425 comfort corporate homes estancia, chennai from 23-26 jun, 2018. It was booked 1 month back (21 may) and i got a confirmation from oyo team however when i reached the place, the front desk manager told booking is not there as all rooms are sold out. They told they had informed oyo team via a mail 19 jun and your team also acknowledged the mail. The only difference in no one called me...

Never booked your tour by oyo

I had booked a musoorie tour from oyo booking id: qkzr0428 hotel room)
Tour itinerary (1 day) room cancel hone ke baad mera amount refund nhi kiya gya tha,, customer care main baat ki tab kaha gya tha ki apka amount refund ho jayega, but baad main cancel charge ke liye bol rahe hai, uske baad mujhe next hotal main room book kiya gya par room meri location main nhi tha... I am alreday pay...

Dear sir
Totally bad experience and very very poor service and worst condition of rooms which i faced during my accommodation. I had booked two rooms in this hotel, both were very bad, in my one room a. C. Was not working and i was complaining to hotel management but they had not any support and help to me so finally i had switched to my second room but whole night we had faced in this room electricity had frequently fluctuate due...

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my employer Larsen and Toubro contruction having GSTIN :36AAACL0140P3.

Booking Id:OKLM3729
Oyo 7496 NYC Apartments,
AMount:4928
Bill dated:21st June 18

Booking Id:ZWTI0615
Oyo 7496 NYC Apartments,
AMount:2637
Bill dated:23rd June 18

As per...