OYO Rooms Complaints & Reviews

Sir it has come to my notice that somebody booked a room in the name of pratik sehgal at hoteldaffodils oyo11403 through my number also showing in my app for one month 01/04/2018 to 30/04/2018.today I received the feedback call thats why i enquired. So kindly look into this matter may be it's a typing error in mobile number or somebody has misused my number. So s resolve this issue aur I will complaint to cyber crime cell regarding this.how...

I would like to draw your kind attention towards our personal experience we had during our honeymoon package pkg-hqjn6059. All trip was normal but experience of neil island situated vacation village was very bad i will share that in points;
1. No intercom facility, a person has to go to reception for any service required.
2. Bathroom had ventilation but no window neither proper glass for privacy of bathroom was there, only steel...

Complaint for booking id - vmpe9240

The staff was as rude as a dog. The room was pathetic not at all as shown in the image. Electrical wiring were ripped off, bed sheets were soiled and smelly, such a pathetic room and service. Breakfast was so bad that we had to go leave it and go out to have breakfast as manager was yelling ‘khana hai to khao’. Worst experience with oyo rooms.
Moreover manager cheated me in telling...

I have booked a oyo Flagship 463 Banjarahills, Hyderabad on March 28th then i extended my stay for next day March 29th. While checking out from hotel...i have given my HDFC Debit card for swiping amount 1186, but 25700 was deducted from my account.. I have attached bank statement, hdfc sms, slip generated by swiping machine. Later i have paid again 1186 amount, the guy in reception said its not an issue i will gety money back in 2 days..then...

Had a booking of two rooms at 7337 sai leela on 24th march .
had confirmed at about 1200 on 24/03/18 to oyo that I will reach the destination in late evening around 8-9 so pse keep my reservation
but when I reached the hotel abt 9 in the evening with my family consisting aged parents and small kid there was no rooms, available there
wen contacted oyo the reply was that the reservation was cancelled as the oyo team had...

They charged me for ac rooms amd gave me non ac rooms and after calling 4 5 times and at last speaking to the senior which was so rude name was smthing yogesh nahar said that i wont get any refund on the property i am so disappointed with the service will ask every 1 in my surroundings to delete the app and not book from oyo because the cheat like this and the seniors are very rude
I know this wont effect you so much but will atleast...

I booked oyo 8936 near wtp mall named hotel royal park from 29 arpil 2018 to 30 arpil 2018. It was the worst experience with oyo.
They didnt checked me in till 12:30.
There ac was not working
Was not ready to provide me another room even after problems
Water was scarce
No proper bathrooms
Small tv
I asked for water and they bought it after an hour

I asked for special thali and...

I went for a stay at hotel ks pride in jaipur and i made a booking through oyo. Here a person took my number and through my id he is harassing me with repeated texts and calls and abusing me and my friend with some malicious content. He is also threatening me of leaking my cctv footage which was taken in the hotel room. I request you sir to kindly see to it and seal the oyo room authority to that hotel. It harasses customers and i have to...

Dear sir/madam,

I booked a room in oyo 6478 green land hotel in ahmedabad for 7 nights, from 29th april to 6th may, via hotels.com. My booking id is:[protected].

Upon my arrival at the hotel past midnight on 29th/30th april, the staff told me that they were unable to accommodate any foreign guest due to the form c issue (As per my poor hindi). My booking voucher states, 'your booking is guaranteed and all...

This is to bring to ur notice that making fraud while booking with ur represtative...
I had been waiting for 45mins early moring and 4times called in customer care and they make me on hold for 10mins each.
Finaly they are charging me 25%extra for early check in.
Kindly go through ur IVR and confirm what was communication made to me..while booking.
I need compensation for this harshment else i will escilate this...

There is hundreds of bedbugs in oyo 7707 corpo suits room no 202
Not even minimum response from reception
Not able to stay in room even 3 hours on 25th april
Worst reception and room service
I checked in at 12:30am and checked out at 4am because of bed bugs
1) no one is there in reception while checkin
2) no one is there while checked out
3) towels not provided
4) water not providedbr...

I have given a complaint about my package but nobody is talking care of the complaint. It's already 15days above completed. Is there anybody senior to solve my issue. Can u refund the amount or not. My package is is rczb3596 so many executive spoke to me but then no response if any senior is there to solve my issue then solve or who is the md of oyo...

My booking id is qehk9540⁣. Check out was for today, 28th april from oyo townhouse, m200, south city 1.
Very bad stay.
No one served us the breakfast. I had to get myself from the kitchen.
I left my watch in the room. I have been calling the hotel since 1 hr from check out & no one has reverted with a response. It's been 6 hrs now for this!
Very unprofessional behavior of the staff there....

I’m right now in oyo misty gardens in munnar. Im very sorry to say that the service is very poor. The food ordered was not delivered at proper time and there was no food variety as they had said. I need a compensation for this or i request you to shift my stay to your nearby resort. Or we will have to vacate this room.
Please give a reply as early as possible....

Dear Sir,

As per complaint against the OYO Rooms booking my family 7 night & 8 days for dated 22-04-18 to 02-05-18 but unfortunately my family problems I have been canceled the tour dated 28.03.18 before 15 days as per oyo booking rules and OYO customer care executive talk me payment release maximum 15 days but till date more than 28 days my payment is not refunded for OYO Rooms Company.

My booking package id...

I booked a room in hotel global inn, mahipalpur, delhi on 20th april night.. The breakfast was complimentary with the booking.. We are 3 friends.. One of my became sick after eating that breakfast and was admitted in hospital due to food poisoning because of that # breakfast... This was my first and worst experience.. I will never book any hotel with oyo rooms next time and in that hotel too.. And also stop my friends from doing any booking.....

I had cancelled a booking made on oyorooms in february, no refund till date.
Customer support is always on hold and once it connects, they don't understand the problem.
Booking under name harsh it gupta, booked on 19th feb.
Everytime i was given 3-4 days assurance earlier, now they won't even help with a promise.
No hope for refund but hoping others take care before using this and falling prey to unfair practises....

hi ritesh,

i am charanpreet singh who has booked with you hotel from 16 to 19 april 2018 for hotel bandhan... But this thing was too horrifying can’t tell in words

the hotel staff was so rude that manager shashank didn’t even bothered to attend to complaint if any customer over there was doing it including me

the food in breakfast was stinging badly and even no one to attend...

Have been following up for last 15 days for a simple refund process for cancellation of a room through oyo. After repeated mails and follow up calls non-responsive attitude of the company. No acknowledgement of the complaints.
Really upset and fed up with services.
₹4019/- is to be refunded. They are only making verbal communication. No written reply for the complaint mail....

To whom it may concern,

We booked oyo 9257 égmore on 20th april with check in 20th and check out 22nd. Although it costs us 2 nights charges, we did this because we would arrive chennai at 4.45am in the morning of 21st apr and we wanted to make sure that free room was already there for us. Shortly after the booking, we received confirmation from both booking.com and oyo via email. To note is that in oyo’s email, it wasn’t...