OYO Rooms Complaints & Reviews

Hi team,

I registered in oyo application to continue with the bookings.

But i didn't feel its worth to continue there, so i decided to delete my account with my details.

They are not providing the delete option for end users to get out of it in either desktop application or mobie application. And not maintining the minimum standards of an mobile application or desktop application which has millions...

Not served me complimentary breakfast, i called at hotel reception at 9:45 am then i will call after 10 minutes for the breakfast and i called at 10:05 am for the breakfast he said that time is up and i will be charged for the breakfast, even they have not intimated me about the timings for the breakfast are 8:00 am-10:00 am, and another issue i have faced their service is very very too much slow and another big issue i have faced that they...

Dear team,
This is to inform you that i hav taken a package i’d pkg-mzkq8 123,
I want to state that the comple tour has gone into waste nd full of hassle as i was having my marriage anniversary i hav booked a candle light dinner i was schoked when i saw d waiter cummng wid 3psc candle wid d dinner nd d sight seeing which was promised to m was not deliver, even if d property z so bad the bed sheets were torn..
Is...

I have stayed 2 days and 2 nights in this hotel. And i kept my clothes inside the cupboard nd room keys handover to reception for cleaning the room. After i come back to room nd seen inside the cupboard there is missing my one jeans. After i have reported to hotel manager he also find everywhere but didn't found. I am frankly writing this hotel housekeeping staff is totally thief. So don't go on this hotel. After i asked someone person outside...

Hi Team,

This is to inform you that I have booked a room through OYO in Haridwar on 4th of March and this is my registered number [protected]. My issue that I have faced lots of issues in the hotel i.e. my friend get a electric shock with the Gyser, taps are broken, washroom is not clean also breakfast is very poor and unhigenic, not good to eat and staff is also not supportive. This is very poor service and not get any resolution...

Pathetic services
All dear
I manish bucha had booked my 5 rooms at costamar beach resort div on 4th aug 2016 with advance payment of rs.68000/ for 14 person group vacation tour on 3/11/2016 to 5/11/2016.
To my surprise i received a phone call on day of check in that your booking was cancelled & you are shifted to another hotel.
That resort was on beach & they offering me room at city.
I am foolish... I...

I booked a package for kerala trip with my wife for 9 nights and 10 days through oyorooms. I was asked to pay my entire trip cost as advance money which i paid via online transaction.
I was scheduled to arrive and depart from kochi airport. On 1st night i was made to stay in hotel viceroy at kochi which is next to a liquor shop (So one can imagine the ambience) and even it doesnot have dining facilities so one is left for oneself to...

I am varun mahindru. I booked oyo room from phone by calling oyo room number given on their app. I booked room on26th feb till 28 th feb 2018. Il copy the message down just as a relevant proof. My booking id was xgpi1426. But in hotel there was showing booking of 1 day. And i have paid for 2 days that was rs1850. I only got to stay for 1 day. And hotel said in their tab booking shown only for 1 day. I was felt like backstabbed and it was...

We are right now at the oyo property. Here are 3 rooms and we book this place for 9 guests (2+1 in each room) and there is no arrangement of beddings for the +1 person. This is not the way. And we just had a conversation with the oyo captain and he is not giving sensible replies, he is just saying that we have allowed you on special permission. Even if there is special permission we expect that there is arrangement for the sleeping. Its already...

We signed agreement with oyo for 1 yrs with lots of requirement to be fulfilled to tie up with them. They demanded for a/c, water purifier, tv, etc which cost us around 160 lcs for 4 rooms. Inspite of this we didnt get promised business from oyo people. We had profit of 50000 rs for 1st month of which they deducted their linen charges n what not, giving us final amount of 13000 rs for including all 4 rooms so 3250 rs per month. So for this...

Stayed at above property between feb 01-02. We had booked 2 rooms and was with my elderly mother and 3 month old twin babies. We reached the property at around 11 30 am and were made to wait by the poolside till 12 45 for check in. We saw the earlier occupants leaving the room in front o[censored]s after 12. This was despite informing that we would be reaching by 11 30. However we were forced to check out before 11 the next day despite requesting...

Booking id: lqbr7382

Recently i visited shimla mall road and did booking with oyo (Bridge view premium hotel)
I was shown beautiful premium rooms, seeing which i did my booking for rs 2300. I reached there at 9 p. M, as i caught my bus from delhi in the morning. Receptionist told me i was alloted room no. 123, whereas oyo messaged me i was alloted room no. 105.
After visiting the room 123, i called at reception...

I had booked a double room at oyo 1705 hotel le grand, coimbatore in august 2017 to attend aioc conference through expedia. Ca. Booking id gyhu8297. I had already paid full amount of c$316.44. But we were told by the reception counter that there are no rooms available. There were no vacancy in any hotels because of conference. It was very
Frustrating for 3 hours. We had to come back to mumbai paying 24, 000 rupees for 2tickets by...

Dear sir,

I have booked this package yesterday through miss. Ranjana. She is committed to give me discount of rs.1000/- (Rs.500 per person) on total package. After her confirmation i have done payment procedure of 15000/-.

When i receive final confirmation mail from mr. Jaskaranpreet bajwa as per below mail there is discount not mentioned. After that i called, he is clearly tell me is it not possible to give...

Whenever i search the oyo rooms for seleted dates..
There is no rooms available if oyo give the facility of oyo rooms thn why they are not provided the rooms for selected dates..

It is nt possible tht when we want room tht time rooms are availble in hotel..

Sometimes they showing sold out...
Tht tine wht customer will do???
Wht we can do plzzz revert......

Hi,

I visited oyo room oyo flagship 237 sector 41
Booking id: sarp7948
Check-in - 14th feb'18
Check-out - 15th feb'18
I had a very bad experience. Bathroom was in very poor condition and room was also unclean. I would like to get my refund back for poor service. I have attached pictures for the reference, even service was also bad, in bathroom no towel, food menu also expensive. I am very frequently...

I booked a hotel named “hotel relax” in indore which is saying unmarried couples are welcome with any local or outstation id. So i made the booking but when i visited the hotel the manager there refused local id to stay and misbehaved. Then i cancelled the booking and my money now wasn’t refundable. Is this the service you guys are providing. This is the worst app giving people fake information about the hotels just to conduct money...

Hello
I asked for early check in for my booking id cleartrip trip id:[protected] when we reached they were very rude rooms were empty still no room they said pay us 1500/- just for 2 hrs before we arrived seriously i request you people remove this hotel from your list else next time i won't book from your website n pls make a complain on them. Worst talking they talk as if they have no respect for customers. Worst hotel i ever visited...

This is wrt a booking in an oyo room, sri said suites above big bazaar, bannerghatta road, bangalore, india.
Took this for valentine's day and they ruined it.

My girlfriend put rose petals on the bed sheet. I'd to leave for work at 9am on 15feb 2018. My girlfriend had to checkout by 10am. She wasn't allowed to checkout saying there was "damage'" to the bedsheets. (Photos included)
Let me throw some light, damage...

I booked a package for kerala from oyo packages on 18 jan 2018 and made the 25% payment on same day. Package id kyja9825. After one week i got the final voucher from oyo packages. They cheated me as the type of rooms are not according to the details explained to me before booking so i cancelled the package on 28 jan 2018. I called their customer care and emailed them many times for refund of advance amount and every time they are saying that...