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OYO Rooms Complaints & Reviews

3.7
Last updated Apr 6, 2024
Complaints 6583
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OYO Rooms reviews & complaints page 297

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S
sprihatiya
from Bhongaon, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fir to be lodged against oyo hotel

Address:Jaipur, Rajasthan
Website:Booking.com

Dear team,

I booked a hotel oyo 5723 hotel crown jaipur. For 8th and 9th and 10th feb

But i face so fierce problem that i had to call police to get rid of this..

I am likely to approach pan india news channel/news paper to share my experience with oyo hotel,

When i approached hotel and entered in room.. I observed that room is dirty, no adequate light... Wash room was dirty including...
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harika52
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking id ukey_1458

Hi team,

This is the first time i am using oyo rooms facility. Kindly understand my grievance on the below concern.
1. While cancelling i got a notification as refund amount - nan. How can i understand this?
2.in the communication mail dropped to me from oyo,

"since your reservation was already confirmed, you'll be charged a small amout, as we incur costs from the moment you make your bookingbr...
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S
sanjana1244
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

huge tariff paid-poor services received

Address:Ahmedabad, Gujarat

Dear Sir

I am Tarun Kumar Shah, resident of Delhi, and I booked OYO Rooms, for my stay in Ahmedabad from 10 Feb, 2018 to 12th Feb, 2018.My booking Id is FPXY4301.
I paid, Rs 5100 per night, to stay here and you people gave me a Dharamshala room to live in, bloody shame on you people and your fraud organisation.If I would have paid the same amount to some other hotel, would have got a 4 star hotel room with premium quality...
+6 photos
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G
Guha Puskar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel booking receipt

Address:560022

Dear customer care support member,

I have booked a hotel at pune on 17th of march. Booking id ref no zdjn8354.
I have paid the full amount through online to your website.
But you have mailed me a confirmation that payment to be made at hotel.
And advance showing 0.00 on that confirmation.
Hence i request you to generate a fresh receipt that showing the amount has been paid and balance to be paid...
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R
Romi Pari
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied check in at hotel

Address:New Delhi, Delhi, 110055
Website:Oyorooms.com

I am literally getting harassed in front of hotel on road.
As after booking still they are denying us to check in.
My wife's health is not well, we came here for her checkup also, we were made to stand on road.
We are feeling ashamed of ourselves.
Shame on oyo, it was not expected from you guys.
From last 1 and half hour we are being harassed and not getting any room.
I called oyo and they are saying...
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D
Deepa Bedsur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo rooms illegal business without tax receipts

Hi sir,

We went to leh-ladhak fom oyo package last year july 2017 and we have not got receipt till now to submit for lta in office for tax exemption. When i sent mail on 9-jan-18 to swati sharma no response and least bothered to help customer care also. From last 1 week, i am calling to supervisor praveen, gaurav and no one is following up properly. Today (6-feb-18) i am calling from 5 pm evening and no one is bothered to...
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M
michaelrajim
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receipt for stay at oyo, chennai without sign & gst detail

Address:Chennai, Tamil Nadu

Dear sir,
I stayed at oyo rooms, moulivakkam, chennai. During 14-16 december, 2017 they provided nice hospitality. On payment of lodging charges, i was told receipt would be sent by mail. However, the emailed receipt did not have signature and gst details. Our accounts needs signed & stamped receipt with gst no. To refund the amount paid by me. Please do the needful.
Regards
Maria michael raj i.
Dept. Of atomic...
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R
Ronak19021987
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kerala package hotel confirmation letter

Address:New Delhi, Delhi, 390009
Website:oyo

Dear sir,
I am booking oyo package for kerala trip package id:- pkg-capt2107 and we are submited 25% amout. But till date i am continuing followed to mr ashish but he said to me operation teem not conformation my hotel. This 1st time i am realized oyo operation teem service very poor. Please solve my problems and send to me hotel confirmation latter urgently.

Regards,
Ronak joshi -[protected]...
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Khushi Parekh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone number

Address:Mumbai City, Maharashtra, 400019

From last 2 3 days i am getting calls from a guy.. Yest night he called me at 12 and keeps on calling ans speaks rubbish... After checking on watsapp i feel he is the guy who was a staff of oyo hotel room in ghatkopar... Till now we have visited hotel blie sea, blue pearl resi and dhruvs taj palace... We often visit there... Approx 3 4 months ago when we visited blue sea hotel, after that i was getting calls from a person of hotel blue sea......
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P
paras25
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

daily unwanted messages from you regarding their promos

Address:411001

I have booked hotel through oyo rooms in mathura on 6-12-17 oyo rooms hotel no. 9135 hotel is good but after check out on 7-12-17 to till date i continously receveing promotional massages for oyo. I told and complaint so many times on their complaint no. And there telecallers always says that sir i appologise this inconvenince and in future you will not get any massages from oyo but they all are liaer irresponsible and still i getting there...
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Z
zuhaib mir
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsafe stay

Respected ceo,
Myself zuhaib mir. There are multiple complaitns kindly look into this on priority basis and dont need any robot revert.

1. When i called u guys for booking they said it's 1500 and i told the advisor on call that in my app it's showing something around 1200 and change for which he replied and said i will book from my end and it will still be the same 1200 so i said go ahead.
I reached hotel with...
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T
Turasholidays Andvisa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst rooms provided for the group of 56 guests

Address:Coimbatore, Tamil Nadu, 641008

We have been charged too much for mumbai hotel which we had the following issues on 19jan at mumbai

1. Rooms was not tidy (Clean) when guest checked in
2. There was welcome kit (Mineral water, shampoo, soap) tap water was kept in jug, mr. Santhosh said all the hotels provided by oyo will not have all these facility only selective hotels have those, why didnt you give us the option or why didnt you inform this earlier??br...
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R
rickontherebuilder
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience in oyo mumbai

Address:Gurgaon, Haryana
Website:www.oyorooms.com

To whomsoever it may concern:

We had booked one room in oyo flagship 376 international airport (Mumbai) for the duration of 2 nights (12 jan - 14 jan 2018). However, on the morning of the day we were supposed to check in, we received a call from oyo, saying we cannot be accommodated in the oyo we had booked, and were asked to suggest an alternate oyo that we would prefer. We suggested oyo 5012 lakeview residency, and our booking...
+2 photos
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Aakashchidda
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo and hotel city park have the most pathetic customer support

Website:Www.oyo.com

I called almost 30 times to oyo and there stupid customer support is keep on disconnecting my call everytime.

I was in the same hotel from last 15 days and i am making the booking through oyo app. By mistake i made a booking for the same day twice and hotel people have charged me for the same. I am keep on calling for modify my booking but hotel staff and oyo is not resolving my issue....
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paresh_dec
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

proper gst invoice not given by hotel as well as oyo rooms

Website:crs.oyorooms.com/admin/hotels/4946

I booked oyo rooms thor booking id ehau6503 for hotel leroi raipur. Stay was from 15/1/18 to 16/1/18
I was informed at hotel reception that invoice for stay will be provided by oyo rooms
As i work with a company my company demands proper invoice copy with it;s gst # of our company mentioned in it

Neighter company nor oyo rooms have provided this inspite of repeatedly reminding...
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Palak Dalal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zero refund on cancellation 3 days prior

Website:www.oyorooms.com

I cancelled my Oyo room booking 3 days prior to the scheduled stay.
The Oyo website states that there is 100% refund on cancellation prior to 12 hours of scheduled check jn.
Now the Oyo customer care representatives are talking about separate hotel policies.
I have been given 0% refund on my booking. Why should I book from Oyo in future and not use independent hotel websites when even the OyO room websites is not reliable.br...
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Jyothi12
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo rooms provide different hotel booking on the arrival day saying maintenance issue.

I had very terrible experience with oyo homes booking for goa. My booking id otgr0613, i had bboked this property 3 months before on 10th oct 2017 for 18 jan 2018 to 20 jan 2018 dates and property name is "oyo 9286 goan heritage 2 bhk villa calangute". This property booking confirmed and paid all amount i. E rs 8292 for 6 members on 10th oct 2017. On 18-jan-2018 morning i have received hotel details and contact person name details for this...
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Lucky.moon
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaining about my recent bitter experience at oyo hotels

Address:Ghaziabad, Uttar Pradesh, 201002
Website:oyorooms.com

I'd like to mention i'm a little disappointed with oyo rooms in ghaziabad. I booked a room with oyo yesterday for the very first time with hotel city garden at gt road, ghaziabad and i enjoyed my stay. But due to some discomfort i didn't want to extend my stay there so i chose to book other oyo room for 2 in same locality. I wanted a room for 2, my partner and i booked 3 oyo rooms via oyo app and had to cancel our booking because we denied...
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B
bornfire
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo room staff and hotel internal dealings

Hi

I booked a room through oyo in le tara residency, dwarka sector 12, new delhi but the hotel staff told me to cancel the booking and get the room from them at rs 100 cheaper at similar facilities and later misbehaved. Kindly ban these hotels who are getting brand name of oyo and doing cheap stuff. Also look into staff behavior too. They were literally goons...
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Himanshu_0512
from Mudigere, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharged for a room key

Address:Bangalore, Karnataka

I lost my room key of the room 105 of the hotel pride homes-phg (No. 6 & 7 dodennakundi, behind total mall bangalore 560037- karnataka - india) on 9th january, 2018. While checking out (On 11th january, 2018) the receptionist asked me to submit an amount of rs. 500 which they promised to return once they got back the key. I provided them with the number of the uber driver of the cab in which i left my key. Due to not being familiar with kannada...
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