OYO Rooms Complaints & Reviews

I booked my room with oyo aginst refernece number dear priyankagandhi, we have received your payment and your oyo captain is looking forward to host you for confirmed booking zgvm9748 at oyo 9055 hotel rich inn.. Check-in: 30th mar, 12 pm onwards, check-out: 31st mar till 11 am, no. Of rooms: 1 classic, number of guests: 1 adult
Hotel name: hotel rich inn, address : chowk shrifpura, opposite sangam cinema, near bus stand, amritsar,...

I am having same experience with oyo. I have planned a holiday with my family and booked one room with booking id :ybgm8947. After six hours of journey we have reached the hotel at 9:00 pm. But to our surprise the hotel has been over booked by oyo. Two custommers already shouting there. They have also booked the rooms from oyo. I called the custommer care of oyo, they assured me that it will be resolved in 15-20 minutes. But till 10:30 pm,...

Hi,

Using oyo, i have booked oyo 11394 hotel mount n breeze, ooty. I paid amount of rs.2499 via net banking.

But after successful payment i got a mail saying no rooms available in the selected property and asking me to contact [protected].

I have connected to this number and explained the issue. Also i have mentioned that i am not interested in any other property and requested to initiate the...

Hey oyo team, i am very much dissatisfied with your services as i booked a room for 31-march, 2018 — -1-april, 2018 and i checked in the room on 11:22 a. M and i got a very serious emergency at my home and i have to leave the room at that point of time so i leave the room by 12:05 as i was in rush so i asked at the reception that this date would be shifted as i didn’t use the room at all so they told me that it can be possible please...

Thanks oyo for spoiling my family vacation. To all those out there dont book oyo rooms. Below is my experience with them.

We were a group of 13 going to golden temple, amritsar. There were 6 senior citizens and 2 kids below 3 years in the group. Our air india flight which was initially scheduled to arrive at 11 am got rescheduled to 7 am. Since the original hotel we booked (Not through oyo) could not guarantee early check-in,...

I had booked oyo room at hotel silver one, daria, chandigarh for 2 nights from 29 to 31 mar 2018. As i made payment and checked out on 31 mar 18, hotel staff at the desk asked me to give him the otp that had come in my mobile because it is required for the billing. I gave it to him. It is later that i realized that he has already given the rating using this otp. He gave himself a 5 star which he did not deserve. I would now request oyo to...

Booked room dated 24.03.18 along with one guest however after reached at oyo hotel (Kshipra sham) ujjain, hotel receptionist decline to adjust my family (Myself, husband &father with kids) in a single room and instructed to book another room for the third person or advised to call our call centre. We also requested to pay extra for additional mattress but they force to book one more room for third person. At this stage no one in the condition...

I was booked a room at hotel vedas in gwalior to stay during my tour to gwalior, through oyo rooms, hotel reception humaliate me and dishonor me and directly denied for checked in saying that hotel not welcome couples but when i booked my booking under booking id: dtkg6478 it is written that couples are welcome and day before checked in date i called the hotel and clarify every aspects of legal issue, he said everything is okay u can come...

I was a satisfied customer of Oyo Rooms but recently when i tried changing my phone number to problems crept up. Even after repeated calls they didn't help me but somehow i changed my number successfully. But after that the problem increased. An exclusive Oyo Plus membership given to me was revoked and when i asked the customer care they just said it has been withdrawn and gave me no reason for the same. Also when i tried to link my e-wallet...

We booked a tour package with Oyo for Andamans. thinking that the quality of service provided would be at par with the OYO hotels that we have stayed in the past. But it comes out that these people cheat making false promises and charging EXTRA money in the name of OYO.
They contract with local agencies and provide inferior services and on contacting their customer care executive, they blocked our numbers and paid no heed to our problems.br...

Hi team

My booking is joat0647. For rama residency hotel denied for check due to low price policy i spoken to your executive ms bhavana she told me that she is arranging same property for me i no need to pay any due amount i have attached call recording also now she denied for pay 827 inr now i m at hotel is aking for payment kindly help me i will not pay any single amount i need componsation or otherwise i will highlight this...

My previous hotel booking details as:- oyo 8244 hotel alpine inn, booking id:- fkgh4016, check in date: 29 sep 2017, check out date: 30 sep 2017.

At the time check out i swipe my card in hotel 2 times but they didn't get payment 1257. So finally i paid money 1257 through oyo app.
After that i got message of payment deduction of rs 2514. Then i called to hotel and told my money 2514 amount deducted so i want that money...

Booking id vqhn4368

Travel dates:- 1st march 2018 to 4th march 2018.

My friend had booked a room in goa through oyo, for me and three others and it was the worst experience of our lives. I will never recommend anybody to book rooms through oyo.

The first day we reached goa and were trying to find the location of our oyo apartment, then we called up the number that was provided in the sms by oyo...

I had booked a room in goa through oyo, for me and three of my friends and it was the worst experience of our lives. I will never recommend anybody to book rooms through oyo.

Day1: we reached goa and were trying to find the location of our oyo apartment, then we called up the number that was provided in the sms by oyo which stated that captain will host us but there was no one to host us. Somehow we reach to the location and...

Dear oyo,
So this morning i received a message from you saying that my booking was cancelled as i did not check-in to oyo 9042 hotel jai balaji which is not the case.
It is with great regret that i wish to inform you about my bad experience with oyo.
I made a booking on the 17th march, 2018 with the booking id-usfd9124. My room was booked in hotel jai balaji. I reached the hotel late at night around 2:30 a. M. And was...

I booked a package for manali& kasol but they make manali & kasoli, on same time we inform oyo team (Sumit gujjar, rahul rawat from sales team) but he said now you can manage on your behalf and your left tour that was in kasol pkg amount refund to you in a week but now one month over but still didnt get. I pay my entire trip cost as advance money which i paid via online transaction but these are said repeated time we will refunding in 3-4...

Hi,
I attached all pics and delta like i staying @ dharamshala tied up by oyo.
Your oyo manager no. Is not working.
No help from him.

I marked my issues during stay and now has been closed without knowing me.

I attached all screen shots and pics of dharamashala.

Dirty bedding, worst condition.
Dirty room.
Unhygienic.
Ac water bucket is in room.
No...

Dear sir,

My previous hotel booking details is as follows: yo 2407 hotel gera's m1, booking id: jrxp5072, check-in - 8th mar'18, check-out - 12th mar'18

The overall management of the hotel is very poor. On 9th march, when i return back to hotel room around 5 pm, i observed that they have kept my bags outside the room and the room has been opted to others. After arguing with them they have opted another room...

The hotel Oyo 5703-Aditya guest house near KIIT University needs a thorough check.They made me pay an extra for the bloodstained bedsheet which was there beforehand.The receptionist has no manners or so as he even went to the extent to threaten me by using a local goon's name.I fear hotels like these would degrade the quality that Oyo boosts off.I would think twice now before Oyo.### experience.Harrasment at its best....

I did not get any call from oyo staff & it was my worse experience yesterday to stay in Oyo. I called them thrice but no one answer the call on reception. Moreover even oyo staff Mr. Mahendra tried to contact reception twice & no body picked up his phone as well, I have to went downstairs to pass on my phone to reception employees. There was a big insect found on the food I ordered which was not tolerable at all. They even did not give Kindle...