Renault Complaints & Reviews

I bought sandero stepway 2016 from renault's branch in egypt via a car dealer.
in less than 25000 KM the car showed problems in the spare parts more than the problems that should exist in a 25 years old car.
I had a problem with the wheel stud, air hood, car's balance and exhaust box.
I tried to contact the service center to solve these problems, and the car was checked more than once but nothing were repaired. I contacted...

My Duster car serviced by Renault Jahangir Puri bt all the problems are same . This is not 1st or 2nd time or 3rd time I m facing this problem of suspension and strearing of renault duster but it's 6th today that previously 5time it was taken to service centre and kept my vehicle there for a week n got back but till date prob issue has not been sloved, pathetic car I must say and hence won't wil Neva rate this car or company nor suggest any...

Sir,

As there is no sufficient staff in the Renault servicing point, Ongole is not able to provide appropriate services without waste of our valuable time.

Ever the concerned persons in the showroom saying "pl wait", "come in the next week", "come tomorrow", "sorry here is no required staff to attend such work" etc., I fatigued of those words from them.

I need perfect service for my car without...

Hi team, i santoshanand gupta purchase new hr-29-am-2346 kwid ice cool white car on 04/07/2016 from sunrise autotech faridabad showroom with cash mode but from the day one i am not satisfied with the performance & rubbish machanism of the car. I already suffered with uncountable faults & fails of car till now from day one. I already complained several times to you on call as well on mail both but yet nothing resolved yet whereas i would really...

I am using duster car from year 2013.
I am facing lots of quality issues regarding my car. Some of the serious issues are as mention below:-
1) ac direction knobe - they have changed it almost 10 times but still the quality is very bad. Last time they changed it in 3days n when they return my car i asked their person to rotate the knob. But they were unable to rotate n broken something from inside that knobe. The condition is...

I purchased duster from crystal automobiles, Ghaziabad on 31st march 2017 and assured by dealer that temporary resistration issue in next 3-4 days. Today is 15th April 2017 no registration provided by dealer not responded after so many phone calls
Yesterday in noida my vechile caught by traffic police and that time i have no anthorised papers to show him and then i paid fine of INR 2000...

To whom so ever it may concern I am Anam Fatima I bought kwid rxt amt (top model) last month from NCR Motors India Pvt Ltd, 81, Adchini, Sri Aurobindo Marg, New Delhi - 110017. Its not even been a month to my purchase and I am facing issues with the gear, ac and horn operations, have already sent the car ones to the workshop yet the very next day the horn of the car fails to respond. This is not acceptable from a brand new car from showroom...

Dear sir / madam
I purchased my renault kwid last year from moti nagar showroom on 31st march and this year when my insurance was dew for renewal, i was approached by renault assured to assist. I handed over the cheque for renewal on 27th march after discussion with your executive ms. Amardeep and got the insurance document. After cross confirmation with renault, i got to know after a week that my amount is still not deducted due to...

I purchased renault kwid rxt 1.0 on 21st january from sri sri sri automobiles, banjara hills, hyderabad.
The dealer has choosen incorrect rta jurisdiction and hence not able to complete the permanent registration of the vehicle.
When i approached the dealer they are not ready to accept the mistake and asking to pay rs.3, 000/- to change the data.
Help required to resolve this issue....

We purchased the Duster keeping in mind the superior performance and service that is provided by Renault (a French-European brand). But I am extremely sorry to say that your dealing of my issue puts Renault and your organization in very bad light.



The brief reply by Renault Customer service team makes it amply clear that there is no intent from your end to try and realize that the whole issue happened due...

I had purchased Renault Kwid on March 24, 2017.I had paid full payment 447000 for newly purchased car. But till date I did not receive full bill amount which I had paid in advance by booking onlineand secondly clerical mistake on name on insurance was yet not corrected. Dealing service was poor and and bonnet of newly purchased car was Dented
After sale service is very poor. There is nobody bother about the issue. I had already complaint...

Dear Customer Care Cell,

This is complaint regarding request no# RE[protected]

We didn’t expect this much poor response and service by Renault team.

Details:
We have raised a request for road side assistance as car broke down on road. We have initially called at 4 PM IST on 1st April 2017 and request was raised by 4:19 PM IST by your executive and we were informed that your representative...

I received the delivery for my renault kwid rxl on the[protected] from Roharsh motors dealership in baner, pune. I had made the full payment on the[protected], which means they had one month's time to get the "live for more accessory package" which i was supposed to receive with the car. They are still saying that they have not yet received the accessories. Secondly, they had made a mistake in the insurance policy which i have not yet received...

This is not 1st or 2nd time or 3rd time I m facing this problem of red stop sign on my dashboard of my renaul duster but it's 6th today that previously 5time it was taken to service centre and kept my vehicle there for a week n got back but till date prob issue has not been sloved, pathetic car I must say and hence won't wil Neva rate this car or company nor suggest any friend family to buy it...

I purchased Kwid from Navsari showRoom on Feb16 and pay Rupees 423000 with accessories but the next day I change some accessories due to that different of Rs 1769 was observed. The Manager mr Deep fill up one form and told me you will received difference amount in 15 days but it was not then I fill second reminder however I did not got moneyGJ21AQ7683...

I have purchased Renault kwid amt on 10th Feb 2017 from parkland auto thaltej ahmedabad. After running 300 km noise started from break so we send car to service centre on 19th February. Than after a day we recived car and after running 5 km same noise started. Noise increased day by day than again 2nd time we give car to bopal service centre I also meet service head and they assure me problem will be solved they changed break disk and pad....

I visited Renault service ceter vapi (Gujarat) on 17.03.2017 (Friday) for Painting and repairing of scratches of my kwid's left side back door under scheme of 3 days holi Festiwal.. I meet to Mr. Hasmukh in this regards ho commit me to deliver the car on Tuesday (21.03.2017) evening 17.00 Hrs . I visited vapi service center on 17.03.2017 at 17.00 hrs for take delivery (I would like to inform you i am living in Umbergaon 40 KM far from vapi...

1. Vehicle was not delivered on time: sales rep had approached me on 27th of jan 2017 and offerred me the vehicle for test drive and was promised the vehicle would be delivered on or before 09 feb 2017. The vehicle was not delivered before 16th feb 2017.
2. I had given details of my hdfc bank account for the loan from hdfc bank. It arranged through nrf at a interest rate of 9.56% p. A
3 the showroom had charged me a amount...

Car make & model: Renault Kwid AMT EasyR 1.0
Car registration #: MH.04.HX.0047
Odometer reading @ the time of delivery: 56kms
Odometer reading @ the time the car was dropped back @ the dealer: 130+ kms
Dealership: Renault Gen Next Motors Ltd, Thane
Token amount paid details: 19.Feb.2017 – HDFC Bank – Cheque 000091 – INR. 10, 000/-
Full down-payment details: 24.Feb.2017 – HDFC Bank – Cheque...

Quality certificate issued by renault kolkata south, bagaria motors is faulty and wrong.
1. Car is a 4*2 wheel drive, but quality certificate has 4*4 option ticked.
2. Windshield is already broken and it shows car green tick - which indicates that it is checked and ok at this time.
Other issues are still there.
3. Wheel alignment after done yesterday, problem arises and car is going left.
4. Job card information...