Renault Complaints & Reviews

To,
The Authorities,
Sir,
My Renault Scala car purchased on 11th Feb 2013 has broke down yesterday. The tie road ( right side) which control the movement of wheels from steering got cracked. It was a good luck for our family which was with me at the time of incident, as the car was at a slow speed i already complained about the incident to the customer care of Renault which gave the assurance of towing it on paid...

As per my previous complaint till date no reply from renault.
Now my concern is i had done my booking online 2 times and total inr 10000 was debited from my account. I had purchased the 1.0rxt 447000 inr.
But the bill they provided me of 437000inr
As per jalandhar dealer he had not received online booking amount of 10000 inr and there are not giving me any written confirmation of this bill amount. Since it has been...

Respected sir,
I purchase renault kwid rxt on 5/9/2016 and my brand new car burn automatically on 4/11/2016. My car is in warranty period but your company do not replace my car. But the insurance company give me the claim of total loss but i was get 1 lac loss with in two month. And insurance policy member demands 10000 ru to claim my total loss. Please do some action otherwise i get the help of law and order....

My name is sourav kumar singh.. I book a kwid rxt (0.8ltr) for rs. 5000 on 13.04.2017 from rani talab branch bhagalpur bihar. Booking detail the name of customer prashant kumar singh, mr page no 138. Because of some financial issue on 15.04.2016 i told them to cancel my booking, but they are nothing to care for customer. This is the first i am hearing about a cancelation charges. And i am very ashamed of your services...
I requested...

My name is Malkam Joseph. I am an old Duster Rxl owner. I book a KWID for Rs. 2000 on 21.04.2017 from Calicut branch in kerala. Because of some financial issue on 26.04.2016 i told them to cancel my booking, that time they are telling about cancellation charges for the immediate cancellation. Its more than Rs. 1000. This is the first i am hearing about a cancelation charges. And i am very ashamed of your services....

Kwid (Gj10 al 1799) covered insurance up to 19th april, and a dent on car come to notice on the last day (As car parked in common parking area) however intimation for the same given to sales dept of showroom of jamnagar and got satisfactory reply to rectify the same under insurance.
Because of positive verbal response, we agreed and asked to rectify the same but due to some reason they have delayed for 10 days and now getting reply...

My kwid car dl 1cr 9860 champer has broken from wood pice. That was very horrible thing for me in my life even company getting rs 4.17lacs for top model in delhi. Now i consumer will have to pay money from pocket. This car never be used in night. Fraud things with customers. Nobody check such thing during purchase this car.

Thanks,
Jaivir
M:[protected]...

Sir
I cam today for service of Renault kaid.
Delever time was 5 pm.
Local person is not cooperating with me.
I am sitting in service center since 1 hr.
Yet car is not completed.
Mr vijay is in car Washington area, he removed my vehicle from washing and place another vehicle which just came to that place.

It was worst service center ever.
No any control of manager, no one is learning.br...

I was booked a Renault kwid in 11 Jan 2016 with a rupees of 20000 and the delivery time of vehicle was July 2016 and due to curfew and band/Hartal in the valley of jk I can't purchase the vehicle and after that I cancelled the booking on 06 Feb 2017 and the company give me one month time but till date I can't collect my refund amount. Please give me the solution.

Mohd amin ganai
R/o Kulgam
Kashmir
Phone...

Hi Renault team,

I, Manjit singh working as a senior press reporter from Jalandhar, Punjab raising a concern regarding my Kwid car.
I purchased a new Kwid car with number (PB08 DF 0877) a year ago and its being 4 times I visited kwid service station in Jalandhar due to problems/issues in car which is still not resolved. This was extremely bad experience for us to have on this stage where we spend around 4 lac on new...

Hello renault team,

I bought my renault vechile on[protected].
Model : renault duster
Chassis no./engine no.: meehsrawegb009795/e044010

From the very first day there is a very annoying noise coming from the dashboard infront of the co-passenger seat above glove box. I have been to the service center thrice during this period and wasted 3 full days however didn't get any solution. Surprisingly i...

Hi, i bought renault megane red bull reg malaysia (Bpb8263), on 7dec 2016, because happy with renault comfort and good safety fixtures, i bought another renault fluence on 4 january, on 1 feb 2017 met with very hard accident, using my renault megane but the airbag was not deploy, and my daughter has swelling on the left facial region. Plus wound. I will upload some picture, i need a fast respond from renault company.

Name :...

Hi Renault Customer Care,

I am owner of Duster RxZ Diesel Reg Num KA05 MR 3113) which i bought in Apr 2015. I was fond of this vehicle until my recent bad encounter.

Got my vehicle major service done around Dec'2016 (Km reading was 20K) and i was told that vehicle is in good condition.

Got this service done by Trident Service Center at Silkboard in Bangalore.

Day before yesterday...

Dear sir/ madam,

I have purchased a renault kwid 1.0 model on dt.19.04.2017 from nirmal cars limited alwar (Raj.) but from first day i have face problem in a. C. Like poor cooling, triping. While a. C running engine taking very load and car speed down automatically.

I told him about this problem but i have not gotton any response from showroom.

Kindly resolve my problem at the earliest otherwise...

Our car duster got serviced at renault's authorised service centre "sprint cars" located at okhla,, new delhi and very next day car coolant leaked from the car and car got over heated while driving to gurgaon. This was life threatening incident for my family and service centre is not taking any responsibility of the vehicle.

Kindly take serious action against the service centre....

Dear sir, i have booked my kwid rxt on 11 nov 2015 but not dilvered to me till date i have also visited the jammu motor show room of renault many times tell my booking no which i havebooked on line through kwid app with booking id kapp144006, now i have decided to drop the idea of buying this car because of non serious approach of renault jammu staff & company
Refund my booking amount of rs 20000/- along with interest with in 15 days...

To whom so ever it may concern I am Amit I bought kwid rxt amt (top model) last month from NCR Motors India Pvt Ltd, sohna road gurgaon. Its not even been a month to my purchase and I am facing issues with the gear, ac and horn operations, have already sent the car ones to the workshop yet the very next day the horn of the car fails to respond. This is not acceptable from a brand new car from showroom that to from a brand like Renault. I...

I am the owner of Duster with registration number TN 02 BA 1111. I was having AC problem right from the day it was purchased and few weeks back I have given vehicle for AC functioning @ 50% efficiency. The vehicle was taken for tests and informed me that akhivraj, chennai have to do some repairs and they charged me around ₹ 3, 500/-. They also informed me that if it occurs again the same has to be changed and the WARRANTY applies and I...

On 13th Apr 2017, I deposited my Duster No MH 31 EK 2342, at Renault Bhubaneswar, Gargson Group. my Service Advisor was Sh Ajay Kr Nayak. I had noticed Oil spillage below the Engine and requested for the rectification and conduct the routine Service.
I was told that Fuel is getting mixed with Coolant.
on 15th Apr 2017 the Car was delivered to me. Following are my complaints.
1. The Oil spillage still exists. I had to...

Hi i bought renault kwid top model (Air bag) around 8 months ago car number - hr 26 cx 2262. Yesterday my brother met with very hard accident. Even after this dangerous accident car air bag was not open. I want to file a case against this. We are paying 30 to 40k extra because of air bag feature how can company can compromise with our security. I am also uploading the pictures then you will see yourself how company like renault is playing...