Samsung India Complaints & Reviews

The issue was with the television's display . The complaint was raised on August 13th, 2022 by contacting customer care. Though the complaint was raised within the warranty period, no action was taken.
Need to resolve this as quickly as possible as it has been so many days raised a complaint....

Sir,
I have ac of made year 2015, and I booked request for its service and after 2-3days the person came and told during the service that ur ac some of the internal part is to be changed, so we agreed and after that when that particular part arrived it was damaged so I refused for it, he told sorry and again book for the same then again the part came and it was different part of different model..
So he again booked same and...

Order ID: [protected]
I ordered a pair of Samsung Buds2Pro on Aug-16-2022 and cancelled the order on the same day. However, Samsung is yet to process the refund.
I've tried to contact their customer care multiple times but they are unable to resolve the issue...

MEI NO [protected]
Purchased phone from Telephone Shopee Pune Address is Sadashiv Peth Pune 411030
Pan No AAEFT4474H ON 7TH August 2022

While purchasing shopkeeper not informed about battery charging Time

Its taking almost more than 3 hrs for charging

I immediately approached Telephone Shoppe regarding same as they have not informed me the same
How can we wait 3 hrs for battery...

Fridge Glass shelf is broken. Today during the cleaning the glass shelf suddenly broken into small pieces.

Requested you to kindly check and replace with better quality product....

My Samsung M31 8GB RAM 128GB ROM, was working great up until recent August. I updated my phone's software and after that my phone started facing this issue of constant on and off cycle automatically.
It is really tiresome and saddening as we spend a lot of time and hard earned money on shortlisting and buying a new phone, with great reputation in Market as of Samsung, thinking we will be free from any worries and tension regarding...

I have purchased Samsung M31s 2 years ago with a hope that, Samsung is good brand and trusted company. I got very big disappointment from a company like Samsung. The device keeps freezing and restarting after every 5-10 minutes. This all started after last software update provided by Samsung.

I went to service center. Service center people told motherboard damaged due to installing updates (Which are provided by the Samsung...

I have purchased Samsung F41 mobile in Jan 2021. From May 2022 this phone is not working properly, it automatically restarts.
I have contacted the Samsung service center and they said that it is a motherboard issue and the repair/replacement service is not free of cost.
Many users of this model of mobile are facing the issue.
It is the responsibility of Samsung to replace the mobiles free of cost....

Hello Team,

Order Number [protected].
It was expected to delivered on 27th August as per Samsung shop confirmation, But package is not traceable and not reached to destination.
Last status shown on 24th August at 1:25AM.
I called many times to Samsung customer care but yet to get updates on product and it's delivery.
Not sure how to proceed on this.

Kindly help me out ASAP.
br...

I bought samsung M51 in 2020 and recently since last 7 days suddenly phone is facing flickering issues. the screen has turned pale yellow and at night it turns green. I am unable to use my phone or view anything cus of these ugly colors on the screen. I have checked every settings and had factory reset my phone but the issue persists. I contacted customer service centre and they said its a damaged display but I came across youtube and twitter...

After 15-18 months of my Samsung phone uses, I started facing hanging and restarting issue. When I visited nearest service center in Pune, I came to know this is mother board issue and its very common with M series phone where after year o[censored]se most of the phone has mother board issue. I did some internet search and found this was really a big issue with this series, where customer starts struggling after an year. Even this came in one of...

19 month old Samsung M31s smartphone stopped working suddenly giving constant screen freezes and restarts. Tried factory reset and issue is still same. I saw most of the M31s user is facing the same issue after 10-15months o[censored]se. This is clearly a manufacturing defect and needs to be rectified by Samsung. visited service center but they said most of the m series phone is facing the same issue and had to get the motherboard replaced....

Pre booked Flip4 on 17th August and as per delivery schedule I am supposed to get Watch and duo charger which are under offer on 22nd August and main product of phone on 27th August. But till now no signs of dispatch of all the three product. Called customer care number of times but they were unable to provide proper explanation for delay or information on when I will get them....

Very bad company
service centre employess not listen my comlaint even my moblie in warrenty
i suggest not buy samsung product
espacially mobiles...

I like to keep my phone S9 plus updated, so everyday I update the phone may it be apps or software.
On 20 August 2022 when I updated my phone and I left it unused, so around 23 August I observed a pink line on the screen so as all would do I went to the internet for help and solutions, and I stumbled upon tweets and articles about the pink line gate by Samsung India after a software update.
So I messaged some of the guys for...

I purchased a refrigerator of Samsung Product - RS21HSTWA1/XTL on 21.10.2014 which was having warranty on compressor for 10 years. That recently the product stopped functioning as it stopped colling therefore there was issue with the compressor as the same was not cooling, I raised a complaint on customer care number of Samsung, thereafter, a engineer came and after inspection he said that the compressor is not cooling. That the compressor...

My warranty will get over next month still no response from samsung .
Kindly let me know what Samsung is doing regarding this issue.
Please please let me know.
Also please let me know what the CEO office is for?
Is this place is to make the issue worse?
Atleast someone please respond .
w
What I need to do with this faulty tv.
Do i need to burn it?

I need proper explanation...

I have ordered Galaxy M33 & Travel Adapter from Samsung.com website. The order automatically canceled after 3 days from Samsung end & order was expected to be delivered in 4 days from order date. Whatever would be the reason, but since approx 2 months elapsed they haven't refunded me the cost of order. Only they have refunded for adapter & partial amount of smartphone. Follow ups are done on daily/ alternate basis but they are not clarifying...

Gmail PARMOD JAIN
RE: Request to Replace Fridge (Model No. RT56K6378SL)
2 messages
Service Head India Mon, Aug 22, 2022 at 3:23 PM
Reply-To: servicehead.[protected]@samsung.com
To: [protected]@gmail.com

Do you have a question
or need support?
Go Samsung Support
Counselor answer

Dear Mr. Jain,

Greetings from Samsung!

We have acknowledged...

I have purchased accidental damage and liquid damage plan from Samsung care Rohini, Delhi on 20 th may 2022 by invoice no. SWECA[protected] AND also provided GST certificate. This was purchased in the month of May 2022 and till date have not received GST credit.
On calling the centre no one is giving proper answer on this and just providing another number.
I want the GST credit ASAP as later on cannot be claimed.

Nischal...