Tikona Digital Networks Complaints & Reviews

I have paid amount of rupees 3257/- online for the new broadband connection, the executive came and check but no installation done, i called customer care and asked for the refund on 14th october 2019, they told me the refund would be processes within 15 days, now one month has passed no status of refund, i have called the customer care several times but they always give fake answers, i have sent several mails to [protected]@tikona.in but...

Myself vijayendra khot have done neft payment of rs. 3394/- towards new connection.
After which your executive has visited at our home and have check about the connectivity, for which he would require some permission and it was already 7 days past.
So i called up the call centre and ask to revoke my request and refund the amount for which the executive confirmed that it will take 10 working days.
Its almost 1 month i...

Tikona has kept outstanding charges for services not utilized and has shared no legal notice on email id. However, shared my personal details with this lady nidhi sharma. She has all my personal information, which worries me the most. She has had an instigating conversation threating to file case in delhi court over an error that has done by the company. Have exchanged multiple emails with the company. However, this is not acceptable. No...

Very worst experience i have faced with tikona.
I was not able to attend the skype calls, as there was intermittent issues. Escalated several times and didn't resolved the issue. I was requesting them to cancel the service before one month of the subscription but they told to call on the last day, when i was trying to reach the customer care they were having some issue in their system and the next day i sent an email saying to disconnect...

I have been called by tikona care "so called" lawyers for last two weeks, who were asking for money which is already paid and i also have the record for same in my mobile.

They says they are speaking from tis hazari court and also threatening me so that i easily bow down to their demands..

I also request disconnection for the network but company overlooked my request. Also they don't reply my emails.
br...

I used to live in a pg (Mumbai), where i had tikona worst net connection service. The owner had it under my name and the connection was closed a long back. I raised many complaints regarding the network and the closure of account (Connection). Am moved to delhi and i don't have any idea of it. Now and then am receiving calls from tikona digital networks pvt. Ltd from a delhi high court advocate reema singh bhati, phone number [protected] and...

I was using Tikona digital networks from more then two years, then in July 2019 I need to relocate from Delhi to G. Noida, so I search that how can I place a request for connection relocation, after a thorough research I cam to know that I can only raise this complaint from tikona mobile app, I done the same thing approx. 15 days prior from the date of relocation, then on the decided I shifted to new location but heard nothing from Tikona...

Hi i have came acrossed the worst internet provider. I have called several times to the internet provider asking them to discontinue the service due to my personal relocation but instead of this they are putting fake bills. Internet was suspended from jan 19 as i have informed that i will be moving out in some months but no one came for clearance and router handover. And on april i got a call from person named priyanka sharma claiming to...

This is to complain against the tikona service providers. We used to have a tikona connection (Consumer id:[protected]) for a few months. The speed was very poor and many a time there was no internet at all. This was very frustrating and even after many complaints, the issue was not fixed permanently. So we decided to close the connection. So days before our next cycle starts, we called the local tikona manager (Name: venkat) for closing the...

User id [protected]
Firstly, on multiple requests of changing the contact no. It was not fulfilled. Due to the delay of replies from their end, i waited to change my details and plan as well as i was having slow speed, technical issues for my old plan, however bill was generated and i received a call from local manager and he threatened me over the phone for non-payment. I was ready to pay the amount but i felt harassed by the goon....

My use id is [protected]. Please terminate Tikona services at my premises. I have subscribed to 6 months plan so I expect Tikona to refund remaining amount to original source of payment.

I have already dropped an email but I have received no response from your end apart from automatic acknowledgement.
Please look into my request.

Thanks....

My plans ends on 7th july, 2019 and as i was unaware about that it is an auto renewal plan because no body told me about that so i dropped an email that i want to discontinue my services on 8th of july, 2019 and they charged me fee of approx rs 700/- and after that due to some technical glitch my tikona id was logged in my laptop and i charged me extra 500 because i was using wifi over my laptop.
So they totally charged me rs 1172.27...

Dear Team, On 8 Oct 2019 I pay 3394 rs to tikona for there new wifi connection with my credit card, and they promised me to install the wifi at my place in 2 days..

but after 2 days no one came to my place for installation and when I try to them they keep disconnecting my calls...

so I decided to not take this company's connection where they are so irresponsible for there customer...

so I contact...

Tikona networks is just fraud, i took 10 mbps plan of 3 month validity. But from second day at after every 10 min their internet is not available. It really irritating that disconnecting internet connection at every 10 min. Apart from this the height is when i log a complaint about it, nobody is receiving call to listen my complaint, they just operate throw ivr system for customer complaint resolution, but no one takes care....

Hi,

I do not have my customer id on me. The service is registered under the name sonam naik with registered contact numner [protected].

I had a tikona connection which i had requested to be cancelled back in the month of may by contacting your customer support. The same was not done and i have left the said premises in the momth of may and have not used your services either. You can confirm that by checking the...

I have made a connection application to tikona for the 10 mbps for 6 months that they have a said policy for a rented person.
From day one i have been facing this issue and complaint about the same many time but the problem still persists and company gave false hopes to provide to upgrade to resolve the problem but every time i face disappointment form them.
They have passed over 2 months now and still no resolution but just...

This is regarding the complaint with the due amount we are not paying. We requested customer care to change the plan from 3 months to 1 month, but the bill was generated for 3 months. We paid for only one month as we were planning to shift to a new location. Attaching payment screenshot for the same.

We also requested a connection discontinuation request on 15th may (Attached screenshot), but they didn't. Now i am receiving...

Hello tikona,

This is final remainder to collect your router. From past 30 days onwards am following up to you to collect your device, but still you are not interested to collect your device, i already said n number of times to collect because tomorrow is my last day in bangalore location, going to home location to vijayawada, repeatedly am calling to you and explaining the scenario that i won't come to bangalore then also...

I’m using tikona for more than 2 years i think. Usually i get disconnections in the first later it was resolved by one great tech person. So i extended the plan from monthly to years. On that time they told that the extension will be done after receiving the fund for next year. As how they did for the first year. But now without my confirmation they have extended the plan.

I inquired about this with customer care officer...

Dear all

I paid the amount for new connection on 28 september 2019 for tikona internet service in kalyan city and customer care told me that they 2 days tat for installation but after taking countinues follow up and raising the mail to md they have installed the connection on 3rd october 2019 i. E 5 days. On 6th of october 2019 i was facing the slowness and disconnection issue so i complained the customer regarding this and...