Tikona Digital Networks Complaints & Reviews

I have paid bill even after not using the services because of some fraud calls from tikona. Please disconnect my services([protected]) and please settle my bill. I have paid 1900 extra for unused services. I want to remove or deactivate my tikona account immediately and hoping for a refund. I got a fake call from delhi saying that she is an advocate and asking me to pay the bill or else I will be charged against a case. I can't do anything...

Hi,
I had a tikona broadband connection, and it was on a 3 months prepaid basis. On I had put in a request for disconnection of the services on May 11th, 2019. I had already paid ₹ 3406.66 as advance rental and my rental period was valid till June 6th, 2019. On June 1st I received a mail from them quoted below :
"Your request for cancellation is processed, however as your plan validity is till 06/June/2019, you may use your...

After install the internet service of tikona date on 26th august, my internet was not working as yet and i complaint again and again but no one give any solution in this regarding. They automatically resolve the same and i also ask about the disconnection but customer care says they have not authorized and sale man said they also not authorized. I fed up there services. Please tell me where i going for the same....

First thing first. Very pathetic network service and recurrent internet issues which are not at all resolved in professional way.
I asked for service discontinuation due to bad internet services. However, they autorenewed my service and asked me to pay the due bill. I denied paying the bill as i specifically asked them to discontinue the service. I was getting 3 to 4 calls everyday asking about the bill payment and it was like harassment...

I took tikona connect in june 7th 2019 to 7th september 2019. Not even single day my internet worked. I wasted my rs 2130. I had given complaint on their customer care number. But without any justification everytime declared problem solved without even caring that net is really working or not. I left d hope & thought did a charity to tikona they have vvip engineers who never responded any single call. Now after completion of 3 months i wanted...

Hi i have called tikona customer care and got services disconnected on aug 4th, 2019 and it was specifically mentioned on call to customer care representative to immediately disconnected the service and he confirmed on disconnection as well informed that devices will be removed from home within 10 days and i will be getting a final bill in email. I removed all cables and connection from tikona and very next day aug 5, 2019, i took another...

This company is a cheat. The representative showed me a demo with 2MBPS connection and during the demo the internet was working great with a download speed of 2 MBPS and an upload speed of 900 KBPS. Based on this I booked a new connection (4mpbs) and the installation team came to my apartment and I asked them to show the signal strength and speed before actual installation. The signal strength was 13% and download speed is only 350kbps and...

I am trying to change my plan from last 7 days. I have done my advance payment.
This is the worse customer service i have ever recieved. You people dont know how to value your customers time.
I dont know how you people are surviving. When i started with plan you were running after us, now see the worse services.
Every the customer care is saying mam, it will be done. When i am asking that make me talk to your seniors...

Hello sir /mam. I subscribed for TIKONA broadband service . No one came for installation . I paid 3800 rs and now one is responding. Even on call centre they are not responding. Please help it's a mental toruture I am calling them since one month. Please I need my money. Please help me...

This is regarding the poor service, lack of expertise, roaming and hiding around the flag of company policies of tikona.

I parag shinde requested for an internet connection from tikona on 3 july 2019.
They said you need to to transfer payment first to get the connection done.
I transferred full amount via net banking to tikona. I took one day leave from my office the very next day to get the connection done....

Respected sir,
I amit kumar singh, on 21st of august i requested for a new subscription and for new connection i paid rs3394 but due to non feasibility of network in my area the connection could not be done. I tried calling customer care number but i didn't get proper status of request. As it was mentioned in my email that in case of our inability to install your connection due to speed or any other issue, the paid subscription amount...

I made payment for wifi on 15.08.19, very pitty to mention that neither your sales person nor installation person called me & did the installation & till today it is pending. I followed with them but no action either from them or by the company. I have never seen any company like yours. Please refund my order since i already taken wifi from other company yesterday. Please refund the money as soon as possible. Please treat this as urgent...

Its regarding my internet connection is not activated after paying for 3 months, my user id is [protected]
I am not getting any support from your side

I have given you my proof of address

Kindly let me know why my connection is not yet started and if it's not possible kindly cancel the services

I cannot keep on chasing.

My attached documents....

I requested for surrendering my connection on 31st aug 2019. I called the customer care and informed the same. Also i stopped using the service from 31st aug 2019. I called customer care and confirmed my request to surrender. At the time they said as the cycle is started on 15th aug (Mine is a 3 months billing plan) they will close it on 14th sep'19 and will close the bill. Now after repeated follow ups i got a mail that my connection is...

Contact: [protected]
Name: priyanka sharma

Won't provide any service and talk in a very bad, ridiculous, worse and underlined language. How dumb and useless employees they have, they don't know how to talk with customers, they are completely mannerless and indisciplined employee.

No service
No ivr call response
No technical service
No email response
Call with a personal number...

My user id is [protected] and i paid 2638 on 30th april for 3 months i. E - april-may-june and they only provided the service for one month and for rest of the two months they didn't provide me any service and after that in july they again generated a bill for next 3 months. They are now harresing me mentally and they want me to pay 570 after terminating my connection, i don't know this 570 is for what i was unable to use a single mb of data...

We have got legal notice for a unused service. We were using the tikona service for many months and faced lots of issue in internet speed and often downtime.

The engineer who served directly said that the service cant be corrected due to poor signal. Also said if you want close the connection.

We shared the same information tikona service team and no response. Finally we moved to another isp - act.
br...

I had taken their broadband service in june and within a month i had to cancel the subscription as i had faced multiple issues and internet would disconnect very frequently. On calling the customer service they would say that its a tower issue and even send their engineer to my place to solve the issue but in vain. Have given them last chances around 3 times and they still claim that they can solve the issue. I had to ask them to cancel my...

I got legal notices about pending payments of account mrs. Utkarsha kumbhar
Account id - [protected]
I used to get calls and gmails about the same.
I told many times to tikona executives about the same.
Now though i don’t using this broadbrand connection and i am not owner of the same.
I have cleared pending amount of 1413.

I request please deactivate above account. I have cleared it by...

I have requested for disconnection on 28-aug-2019 and given a req id (1-[protected]), but no action is taken till then. Every day getting calls service calls and they are forcing not to disconnect the service. They said that i will get a full and final payment mail within 10 days but no mail till date. Every time i call the cusotmer care number[protected], they put the call on hold and than after 10 mins they disconnect the call. What...