Tikona Digital Networks Complaints & Reviews

I was using the tikona internet service for the last 2 year. I stopped using the internet service since may 2019.
I requested tikona customer care service to close my account but they sending bills regularly even i am not using their internet service.
I am getting threatening calls from their collection team also. They threaten me in the form of advocate and told me that my all bank account, all govt proof will be seized....

My tikona service user id - [protected]

As per my request, on 10/may/2019 via telecommunication, my service was disconnected on 25th may 2019. On 4th july i have cleared my dues with tikona pvt ltd of rs 959.53/- (Rental plan charge), reason of non payment from 25th may till 4th july is that my account was showing outstanding with the late fee charges of additional rs 118.0/-, but on 10th may'19 with a complaint call with a...

Connection details ban[protected] & service id - [protected],
Connection date 23/06/2019 and contract of six months advance payment made on 19/06/2019 but renewal date given was 15/12/2019. Aside from the above, since the date of connection, i have reported, 11 complaints which i missed out 32 days without network. Each time of reporting the problem, they took 2-3 days for repair. This is their regular practice to all customers. I...

This is regarding the same disconnection process which i have been following up from past 2 months. I know you people have notified them but i still didn’t receive any update from them. Can you please help to tell them about the process to expedite as the router is there in that rented house which i have left it there. It’s been 2 months i shifted from there and trying to disconnect the connection but there is no update from them. Kindly...

I m fed up please help. I m think to file a case against them as i have all the call recording and mails. These people are literally torturing us bcz we no longer need there service. No one is taking our complaints seriously regarding disconnection. I have raise this complaint before one and half months just to resolve my disconnection as have transferred. I hv spoken tolot ofexecutives name them few, shaheen khan, siddhi, fawad, deepika...

Hello my user id is [protected],

I have terminated my connection from april 2019, i got a confirmation mail from tikona team, now after almost 8 months i got a call from so called lawyer, that legal notice has been filed in civil court delhi, and demanded to pay bills, but in the mail of termination it was clearly mentioned that amount payable is 0rs moreover there was a number to submit the router back but the number was not...

My name is jay parekh and i am using tikona wifi at my residence from last 3 months. From last week i am facing wifi issues, i have complained many times but still i haven't got any resolution, and they send me text message every time that your network issue is resolved but it becomes more worst, i have paid rental in advance to get a proper service but forget about good service i am not getting service only....

It is really infuriating to say that I have received a legal collection notice from Tikona, wherein I have not used the connection services from past 8 months; they have the bloody sales people who just want to hit their targets and have not mentioned any details of the connection; they falsified all the info and mislead the information about the connection and advised me first 3 months subscription is required and then we can recharge when...

Dear Sir/ Madam,

Tikona Customer ID : [protected]
Name : Sunita R Dalave
Registered Contact Number:-[protected]

I am using tikona broadband since 4 months from Tikona Digital Networks. The service was so bad that i called the customer care to change my registered contact number also sent them an email ( attached screenshot below) on 18 th Oct 2019 But they didn't change my contact number . They...

I am from Agra(UP). I decided to have my internet connection at home of Tikona networks as they were promising their offers of 10 Mbps speed with ₹500 per month and unlimited usage. I started having problem since day one and it's been more than fifteen days they are not picking up my call even if they do they tell me to call customer care which I did but the customer care service has same automatic generated answer that the technical team...

They took money for 6 months connection and now they are not providing me the service. There is no connectivity since day 1. Customer care no is always on waiting and if by chance it gets connected they always have some technical issue when i asked for refund as i'm not getting the service they said they do not have that policy. So basically they took my money by false promises and not providing the service now. It's a completely fraud company...

Tikona User ID : [protected]
Place : Nagpur, Maharashtra
Plan : ADBB10M899

Problem :
Tikona has introduced a 10MBPS plan for Rs. 399 Per 12 months, 10 Months back and there was neither an auto up-gradation of my plan nor nobody has informed me regarding the new plan from Tikona either telephonic or SMS. This is a sheer case of fraud from Tikona. They have been charging double the amount of the plan for...

As per our telephonic talk we would like to inform you that we were in plan stdfupa_c3 earlier for the period 20/10/18 to 14/10/19 annual rent was rs. 6746.30 the rates for this plan were reduced to rs. 4722.59 with effect from 04/04/2019 that is by rs. 2, 024.00 that is almost by rs. 30% still this fact was hidden from the subscribers this was not informed to us immediately nor till today. This fact could have been easily communicated by...

Hi team, i took connection on 5th june which was 3 months valid and i paid rs2300 for the same. Tikona generated a bill frm 5th june to 26th june without my knowledge. They stopped my connection in july and generating bill on bill thereafter also threatning me by saying they ll drag me to court, i am on a verge on commit suicide by getting ph calls day n night from their solicitor who is again asking for more money...

Hi team,

I had purchased home broadband connection from tikona on[protected] and paid 2757 /- amount online.
After this, tikona field team was taking time to install connection and every time they were giving me new excuses. So i have called on[protected] and asked for connection cancellation. Tikona customer executive told me that he has initiated cancellation request and you will get refund amount with 7 to 10...

I'm using tikona internet at my home and it doesn't work at all.
They have no one to provide any service related to my issue.
They have no contact person nothing.
They just a no -reply e-mail id which sends me the monthly bill.
Is there any magical power around in this world which can make me contact with these VIP's and solve my internet issue?...

Hi

I booked a broadband connection through tikona and i paid the amount of 3033 rs but due to network or some other issue technitian not able to install the broadband connection. However i also call the customer care and update to refund my amount as per tikona representative they confirmed that my amount will refund in next 7 days but after one month my amount still not refunded.

Thanks
Siddharth chauhan...

I was using tikona broadband since around last 2 years. By april 2019 i wanted to cancel the connection because i did not use the internet anymore. I called them numerous times and requested to cancel the connection but in vain as they did not pay any heed to my request. They kept charging me for all these months and now i got a bill for rs 1955 which i denied to pay.

I have sent an email as well to take the belongings from...

Hi,

Would like to inform that many time i raised the complaint into customer care department but there didn't get respond. Lot of time we've alos raised the mail with request number. But still no one visit. At my our office.
Because of slow network my all work are stuck. My employees productive also down
Please do the needful help asap.

Thanks
Kaiketsu international...

Hi,

My customer id: [protected]

I have taken 3 months rental plan of 1766 and paid the amount in advance on 8th june 2019.

They are send me bill on 26th august, 2019 and as i was unaware about that it is an auto renewal plan and no one told me about it even i didn't any confirmation.

They send me advance bill of 1766/-. I don't want to continue their service and droped email regarding...