Tikona Digital Networks Complaints & Reviews

With lot of hopes in services i had taken the wifi connection from tikona and paid my 3 months bill in advance and later cos of the poor network quality i disconnected the service in between by calling their customer care no. They informed it es under process and no reply back.
There is continuous call and threatens about to pay the bills of internet unused and filing a case against us in the nearby court or station.
And they...

Hi team
I am sachin
Tikona customer id : [protected]
I had called tikona in the month of 12 january 2019 & requested a cancellation as i as not going to be using the connection for the next 6 to 7 months. I was advised that i can keep the connection active & will be charged rs 100/- every month. I denied the same & requested a cancellation. I was advised that i ill receive a call the next day for the cancellation, however...

I have been facing the issue of slow network speed for more than 2 months now. I have raised several complaints and every time tikona says the complaint is closed as they were not able to reach me on my mobile for correcting my issue.
If they are able to reach out to me for sending message like this, why cant they reach me to correct the issue?
I am paying in advance for 3 months for 20mbps line and what i get in return is speeds...

I have been trying to fix this crap for over a month now. What service stops working within10 days of installing.
I have been routed over to different teams where no one is bothered to help. My internet is not working for over 20 days and this company is least bothered about this and does not even look forward to helping!
I need the entire compensation for this, i want my money back!!!...

I have been facing the issue of slow network speed for more than 2 months now. I have raised several complaints and every time tikona says the complaint is closed as they were not able to reach me on my mobile for correcting my issue.
If they are able to reach out to me for sending message like this, why cant they reach me to correct the issue?
I am paying in advance for 3 months for 10mbps line and what i get in return is speeds...

I have asked tikona customer care for disconnection request on 20th July 2019 even though i have explained them that i have paid till 14th September 2019 i don't want a refund i want the disconnection and device to be collected.But the customer care is not ready to accept the request they are forcing me to use till September which is not legal you cannot force a customer to use a service.Every-time when i call i get different answers and...

I have been using Tikona Internet Connection since few months. But there has been a problem always with the connection, speed and bill payment. Even after multiple complaints raised through calls and mails, still Tikona customer care is not able to resolve it. I have paid all the bills and dues on time, but still they come back saying payment is due from my side. Recently i have made a payment of 3060 INR on 29th June 2019 for 6 months as...

Tikona- worst internet connection. I was promised that der won't b ne connection problem even if I have they will solve it immediately. I want a good connection bcuz I do my office work from home. But everyday der is a connection problem. No internet almost everyday. And nobody is evn bothered to come and check after thousands of complaint. Ppl reading this msg kindly don't take this connection at all. Pathetic service provider....

They did not inform me earlier that after relocation the area might not be feasible and i have already paid for the future period.
When i asked for refund they said that we won't provide refund. When i asked them for written confirmation they disconnected my call instantly.
When i called earlier they said there system was down for the whole time as i called a number of times and did not receive any response from them....

Hello,

I am located in jb nagar, mumbai.
My user id is [protected]

I applied for an internet connection, the installation guys came to check the feasibility. He said it's feasible and asked me to pay an amount of rs. 2474 on 26th july. After paying, next day they came and told they need a different wire and can't install.

I waiting one day more and now they have called me and asked for 1000...

We are a company, its been two days we have taken internet connection from tikona, but since saturday the status of internet is showing "no internet'
Talk to customer care, 2-4 times, issue is not resolved.
Technition has been assigned to us but he is not receiving our call. We are fed trying customer care & technition.
Very upset with services.

Complaint reference number is 1-[protected]
Technition...

I paid tikona salesman ₹4952 advance for a 60mpbs 3 month plan. The installation though promised to be done within 3 days took over a month. Payment done on 22nd june 2019, internet activated on 23 july 2019. I was harsassed to an extent that had to visit their office twice and call them more than 50 times in a month before they could finally activate my connection. After that i never got the actual speed as per my plan, i am getting around...

I have terminated my services long time back and still tikona didn't disconnected it and now, today i got a call from some advocate nidhi sharma from delhi kakachoora court asking for money and threatening me for seizing all my bank accounts and government documents. Can someone please take a look at these fraudulent call people are receiving for such things. Tikona is really not a good company for services and cannot be suggested to anyone....

I Neelavo Banerjee, i ordered a product combo of wireless headphones and wireless earph one order number #dk432 ordered on date 24th July 2019. I have received a wrong product it was stated that its a combo but i got only one item so i therefore want to return the product and get my refund. Please see to it and kindly see my problem as fast as possible.
Thanking you...

My name is manjita salaskar.
My customer account number[protected]
Billing account number[protected]
User id - [protected]
I have been using your tikona wifi connection from last 3 months.
From last 3 months i have rarely used your connection because there is always no internet connection showing in wifi.
From last 3 months i have already made more than 50 complaint because of no internet. Your technical...

Worst service ever. Router or adapter both not working. Kindly send anyone to check the problem and change the modem or adapter as soon as possible. I’m facing this problem many times but your service man dont change the modem or adapter he only says "theek hai chal jayega aise hi” what should i do now.
Customer name:- abhishek gour
Contact no:-[protected]
User id:-[protected]
Address:- 3rd f 251 nehru nagar...

I am using tikona from last 3days (I. E[protected] and from starting date to till now facing internet speed not getting speed as per plan. My plan is up 10mbps however i am getting 5 to 8 mbps and sometimes it give 2 to 3 mbps. Also maximum internet disconnection issue facing. Tikona customer care team not helpfull and tikona team not ready to fix it out.

Appreciate your support to help me get my money back....

Hi, please help me to file a complaint against tikona broadband. I'm using their services for almost 2 month and since then i'm not receiving the expected bandwidth that was promised to me at the time of subscription. Most of the time, i cannot do my official work due to this issue and this caused me inconvenience. I've sent them more than 100+ calls, but it didn't turn out positive. Now, finally they sent me a mail saying there are some...

I taken tikona broadband connection on July 5 and pay advance amount RS 3900 .
But on date 20 July my services not conect. Due to I get other broadband service. But Tikona not refund my amount.

If Tikona not refund my amount I will file cause in court.
My I'd is. [protected].

Tikona also block my number when i call my call not connected . you can also try to call tikona. whwn you fill my id call...

I am regularly facing the problem of no internet service from last many days. I have raised many complaints but the resolution was done temporarily. The complaint numbers are 1-[protected](21st June, 2019), 1-[protected] (dated: 24th June, 2019), 1-[protected], and 1-[protected]. Looking in so much trouble, I have decided to not to continue with Tikona, I have raised request (1-[protected]) on 17th July, 2019 for disconnection, but till date no...