Tikona Digital Networks Complaints & Reviews

Tikona, im really dissatisfied and disappointed with your service. I made sure i paid bills on time. Paid all debts back and yet i'm disapproved of basic internet connection. All of a sudden i have no internet connection and i'm left to wonder if it was my fault. Worse part is i was scammed by one of your agents to pay for something where it was wholely his fault. I had to pay for closure of a connection and for the months i was being charged...

Dear sir/ madam,

I have requested and emailed tikona for disconnection of services on 29th aug 2019, but i have still not received any confirmation mail for the disconnection.

I have also cleared all my dues.

We have already taken your request & the same is registered against your user id - [protected]

Request no 1-[protected] tt

Please disconnect the services immediately....

I want to disconnect my broadband connection permanently. I told many time to their customer care even i mail but no one rply till the date my services active... Please help me with that because im shifting abroad so i dont need to continue this broadband connection. Tikona services worst their customer care did not listened my concern they didn't help me. Please tell me how can i disconnect permanently broadband connection and i have ready...

I am getting threatening calls from nidhi sharma forcing me to pay some 5000 with no proof.
She says if i dont pay she will drag me to the court and tells that i will be liable to pay rs5000/- fine.

When i ask her the details she denies to share the details and disconnects the calls.

She is asking me to come to delhi court. When i checked her number on truecaller it shows as spam.

She...

Tikona have worst service had shifting requests by 28/august /2019
Today 5/sep/2019
Still facing request shifting request know quit tikona & go for next service
But i pay advance 3 month payment
When i call service centre hold for 58 minute on call i attached hold pic also 58 minutes on centre chat seniors also but still facing problem & know they send bill for advance 3 months...

I am using this platform for the very first time. And I was forced to do this.

I used your service for more than 2 years. The connection was under my roommate' name who moved out sometimes back.
I am no more in touch with him.
I tried to call your customer service to update the mobile number and email address to avoid any inconvenience in future. But they simply told me to raise a ticket with the registered mobile...

I have been cheated by this fraud company. I registered for a new connection with this provider in February 2019 by paying a 3 month subsciption fee of INR 2171. Though the executives dint even turn up or tried to reach me out on my mobile, I kept getting messages from Tikona care that my phone is not reachable. It happened for a week or more. This is the first rick, beware if you have also seen this pattern...

After this...

Respected sir, i paid rs3394 as booking amount with ref#igagvofsb9 to tikona for a new internet connection. Due to unavailability of network in my area tikona is unable to provide service. Tikona is not responding to my refund req for my uid [protected]. On 21st august 2019 i requested for new internet connection from tikona (Internet service provider). I tried calling customer care number[protected] but my call is not getting responded...

Worst internet service ever taken. My internet connection is always down. Customer care, complaint, mails did everything bt still there is no improvement. I m tired of running after them and finally decided to discontinue with this tikona service. If anyone is reading this then i would suggest nvr take tikona internet. They will give u false promises and quite convincing they will sound bt it's not good. Not at all. It's not about a particular...

Hi consumer forum team,

The tikona service provider has cheated us. While issuing a connection they showed us a faked speed, and after we did the full payment for a year the issue started coming. Our plan is of retail-10mbps but we are getting very low speed (300kbps-2mbps) most of the time. The issues are coming since beginning and they are not resolving it. Since beginning (2 months) we have continuously raised a complain...

When i spoke to tikona care, they informed my plan will end on aug 15th, then i informed to disconnect my services after 15aug. Instead of disconnecting the service's, they started cheating with out disconnecting my service and asking me to pay un necessarily charges this is the 2nd time i am facing this problem with tikona. This time i won't leave, i will go as far as i can to deal this... Very disappointed service from tikona. For the same...

Hi tikona team,

My service id : [protected]
After a a lot of phone, finally you forced me to write a email to your careless company who doesn’t think about costumers problem. You guys only think about making money from your costumers. For payments you just keep on calling the costumers and even you send your employee to collect money. But when it’s about service you guys never answer our calls and just make a fool...

Dear Tikona,

I am facing issues from last two days I had raised complaint but no one respond to complaint even customer care just told me our technical team working on this we will update you shortly but no one update properly what the hell going on if not possible os give be return back money.
I had calling from last 2 days but no respond and every 2 hours we are working on your complaint no.1-[protected] this massage...

Dear sir,
I took Tikona's connection on 8 March, but that connection could not be installed because of installation problem.

Due to not having an installation, I told them to return all their money, but it has not been possible yet. He told me that it will take time like 1 month, then your money will come, but so far I have not received my money back.

Because both of your employees are not paying any...

Hello

This is to inform you that, on dated: 05-mar-2019 i mailed tikona to discontinue my account, thereafter tikona customer started calling me and start put pressure on me to continue with tikona, and they did not close my account and i have paid the bill

Thereafter on dated 16-apr-2019 again to discontinue my account and also talked with tikona customer care executive to close my account, still tikona did...

It has been 24hours that I bought the Tikona connection and the internet has already stopped working. I had no other option for Wireless Network which is the reason I bought Tikona, but it seems I made a mistake.

I already had a bad experience with Tikona connection, but the only reason I bought it is because I thought atleast video calls would be possible through that.

The router light is blinking continuously....

I am facing frequent disconnect with my connection. The internet keeps disconnecting every 15-20 mins.
I have been raising complaints for past 3 wees and it is marked resolved next day without any support or proper resolution.
I have tried contacting them via their customer care no. email address and their
My Tikona app.

User ID : [protected]...

Tikona id:
Online request number : 1-[protected]

I have raised a cancellation request on 21-aug-2019 but i have not received any response from them yet. My billing cycle will start on every month 26th[26-aug-2019]. I am not going to use the tikona service after 25-aug-2019. So i would like to cancel the connection and requested them to collect their belongings. Tried to reach the support number but no response. After...

Sir/Madam
Customer ID [protected] - I have Tikona wifi connection at home with following details
Plan Details:-
Start date: March 28, 2018
Plan Name:-BF10M5500
Fair Usage Limit: 6000 GB
Speed is: 10 Mbps
Validity 18 months
Expire date: September 27, 2019

During the last 18 months I must have been out of state for over 3 months. Plus for man hours equalling 3 months there...

We have requested for connection on 2nd August with a advanced payment of 3500 rupees. technician came and said installation cant happen due to tikona range is not there at my place, he will submit report and we will get refund
there was no response from tikona care after that.
Our connection date was 3rd August which is not done
We calling continuously after that, they close the account on 14 August and said refund...