Tikona Digital Networks Complaints & Reviews

This company only knows how to bluff customer and threaten them to pay the money for the services which I haven't used the service where i had my connection was not there in spite of calling them now and then for the service no one came to resolve the issue when i disconnected in 13 may 2016 they came from no where and are now asking for modem today in april-10-2017 i have shifted from the previous place science then am i libel to pay was...

Dear Sir/mam,

I kindly inform you that, I took Tikona's Broadband Service - User ID - [protected].
I faced Network issues from the beginning. Even after several complaints, it was not corrected.I got first wrong Bill during my free service periods.Even i have not used 1/5 of actual data plan because of network issues and got resolved.I changed my location and took connection with initial payments of rs690(Plan600+90),...

Sir,
As a customer of your's I appreciate your service.Now I want to end this coarse of action due to some financial crises and time management problem and also i am migrating to my hostel where college wifi is preinstalled so i am not in need of it anymore.
Kindly disconnect my connection as soon as possible and send your respected worker to take away the device.
DO AS PER ABOVE SAYING
My credentials are as followsbr...

Very Harassing people when I called customer care to discontinue the service they are not responding properly the person called Manish ([protected]Thane).who installed machine that person was abusing on call . I don't want any service from tikona.i want my service to be discontinued today I am not responsible for further payment.
User ID :- [protected]...

Ned to surrender as we are leaving India for Good ...Sent several mails no response .They dont even acknowledge mails .

Several round of mails sent have no response from them ....

I want to change my plan from BBM4M675_KTN to 6Mbps_25GB#...

Tikona service providers are the biggest [censored] sitting in Pune. It been almost 1.5 year that i am using this pathetic net(because of no other option available in my area) and every second i have issues of either no connection or very low spedd. I have registered ample no of complaints and send mails as well but never got any response. Not even this even their executive who are sitting as tech support or sales representative have no sense how...

I have stopped using internet service from March begining and paid for the month till 26th March, I informed them on phone on 12th that I no longer need your BB WiFi service please terminate. But they keep harassing phoning again and again without acknowlodging termination. That have sent me a bill for this month. It is 2Mg speed 5Gb for a month. How do I make them to stop bothering me? I don't have computer to use I'm using phone data. Please...

Dear Team,

I am raising this complaint behalf on my wife who has registered for Tikono connection on Mar2016.

User ID: [protected]

We have been using this connection for more than 11 months. Due to very poor service and customer support, we decided to terminate the connection on 23Feb2017 and have called the customer support. They have mentioned that the complaint will be registerd in 7 days and...

Tikona is highly boiling my blood because there are not allowing me to talk to their senior and not even resolving my wifi issue. I asked for the refund, that too they are not registering my complaint.
They are fraud, use our money and not providing us wifi even for the single day. If you delay in recharging then they will ask for a penalty but never give you service.
When I ask for disconnection and refund they are not letting...

I have called 4 -5 times regarding discontinuation of my service. Everytime tikona agent tells me its in the process. I called after 4 days they said it will again take 7 days, their 7 days doesn't end. The agent doesn't understand english. Keep the agent who speaks to the point. Discontinue the service as i will not be available any more neither for andwering for any more calls....

Hi Sir/Madam,
This is Jeyakaran M, using Tikona [protected] .As I have given a Phone instruction twice last week for discontinuation of the plan. I am going to abroad so I cant use the plan from April 15th.So I want you to discontinue the plan and not put any bill for current billing cycle because I have paid till April 14th 2017.

Thanks and Regards,
Jeyakaran M
[protected]...

I have taken tikona broad band service connection on[protected], .from that day onwards am facing the issue..they are not providing Internet, it is disconnecting frequently. At least 3, 4 days in a week they won't provide internet. If we call for technical support, they will tell wait for 48 hours engineer will come and rectify issue. But nobody will come and rectify issues.Hardly i got some 15 days internet till now.
So telling you...

I have sent a written communication to this fraud company over a year to STOP the services after clearing all dues. Have the email for the same. However to the biggest shock of my life, they are still billing me. The icing on the cake, they are threatening me by the help of their goon recovery agents that they will drag me to court and send a summon etc.

I request the Consumer bodies to scrutinize the scrupulous actions of...

I have been a Tikona customer from February 2016, I had connection issues, but managed. But from January 2017, every 3 to 4 days i started having severe connection issues. several complaints were lodged. Tired of complaining decided to terminate as on the end of the billing cycling, 6th march 2017, On 9th March on of their CSE called and advised to use for 7 days from 9th March to 16th March, and based the quality of the connection I can...

This was d mail sent to tikona

HI Team,

Why your team is sending reminder calls/Sms for the payment of 311.17(includes late payment).I had already discontinue the service before the bill was generated i.e. in the month of Dec 2016.

After that your technical team continuously followup with me for using the Tikioan internet service because i was having an issue with the speed provided the tikona...

Dear team..
I am facing technical issues since three months, and the service is so poor. For one phone no change they made me wait ten days and it was done only after 1000 of calls. I want to discontinue my account as my tikona not working. This time I don't have so much patience I just want to cancel the connection but I put the request on 19th March and since then I may have called again 100 times and was given wrong commitments....

I have raised a termination request on 23rd march with request Id 1-[protected].

Since then I received many calls confirming the same.
I am tired answering the calls and telling the same information again and again,
Its a mental harassment.
This is absolutely cheating i would say.
I don't know why do they have such a pathetic system in place.
A tikona person calls and tries to convince that...

User id: [protected] : - i have taken my internet connection in june 2016, after some days problem getting started and whenever i have tried to contact customer care one complaint is registered. I have given n number of complaints but still problem is not resolved. Please find below complaint nos which i have registered but problem is as it is.

1.1-[protected]
2.1-[protected]
3.1-[protected]
4.1-[protected]br...

Tikona customer service not cancelling the service and keep generating bill month by Month When I told them to disconnect the asking for referring a person name who can take connection and then only the will remove the connection. Now am getting collection calls and they told file a case against me and today again I make a payment for which I am not using tikona service
Customer ID no [protected] Bangalore.

Please look...